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NEW! Rainbow Trek

  Greetings, Saviors! Rainbow Trek is a new platform-based event where you jump from step to step to the sound of Tree of Savior’s most heroic soundtracks until the precious treasure at the end of the rainbow! Join this festival of light and sound in your favorite TOS city destinations!   Event Period FROM the scheduled maintenance on May 23, 2018 TO the scheduled maintenance on June 19, 2018 Who Can Participate - Characters of all levels How to Participate STEP 1. Head over to your nearest Event Notice Board to join in and select one of three destinations: Rainbow Klaipeda, Rainbow Orsha or Rainbow Fedimian. - In order to display all game elements correctly inside the event map, please turn on the ‘Show Other Character's Effects’ option under your Game Settings beforehand. - Make sure to turn up the volume, because each Rainbow city has its own powerful soundtrack to keep you going! STEP 2. When you arrive at your destination city, you have 60 minutes to follow the colorful steps all the way to the end of the rainbow and get your treasure! See the Rewards section below for details. - You can also use the teleportation devices inside the event map to go back to the corresponding save point. STEP 3. If you already got your treasures from one city, try the other two! Each Rainbow city gets you a different hidden reward, and you can complete all three of them every day with all your characters (resets at 00:00, server time). Rewards 1) Step Rewards Along the rainbow steps in every city you will come across three different points where you can get Attribute Points: 100 x1! 2) Goal Rewards After reaching the end of the rainbow, you will find a treasure containing Enchant Scroll (14 Days) x2 and Blessed Shard x1! 3) Hidden Rewards Every time you get your goal rewards, there is a chance the treasure will also yield a bonus prize that varies from city to city! - Rainbow Klaipeda: Golden Anvil (14 Days) x1 - Rainbow Orsha: Attribute Points: 500 (14 Days) x2 - Rainbow Fedimian: Challenge Mode One Entry Voucher (14 Days) x1 Important - Inside the event maps your character cannot attack nor use skills. - Movement speed inside the event maps is applied the same for every character (including mounted characters). - You can right-click the Rainbow Trek buff in the corresponding UI (upper left-hand corner) to exit the event map before the 60 minutes are up. - If you failed to reach the end of the rainbow, you can re-enter the same map and try again (on the same day). - Items with time limits (14 Days) are untradeable and cannot be transferred via Team Storage.

Event
May 17th, 2018
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Known Issues: July 5th

Greetings, Saviors. The following is the list of bugs that we are aware and currently working on them.   GENERAL   Face Disappearing When Using Fireball: "Dullahan Problem" Losing the character's face when equipped with Love-Wave Perm and usingf the 'Fire Ball' skill   Going Over the Iron Gate: "Hang On A Second" Being able to pass through the iron gate in Catacombs Underground Dungeon by using the Falconer's "Hanging Shot"   Elongaged Cooldown: "Travel-Weariness" Skill cooldown increasing when changing channels   Stuck When Using Quest Teleport: "You Shall Not Pass!"  Getting stuck after using the quest completion warp.   Slowed FPS After a Cutscene: "If I Could Save Time In A Bottle" FPS getting slowed after a cutscene.   QUEST   The Legendary Trick(2)': "Transformation Malfunction" The transformed appearance being improperly printed if changing equipment while being transformed during the 'The Legendary Trick(2)' quest.    Memorial Ceremony(3): "Multi-Tasking" Being able to use skills while collecting Butterfly Fragrance during the 'Memorial Ceremony(3)' quest.   SKILL Cryomancer- Snow Rolling: "Impaler Escaper" Being unable to cast Cataphract's "Impaler" skill on a Cryomancer even after the Cryomancer's Snow Rolling has been completed in a friendly duel. Hunter- Hounding: "What a Drag"  The companion draging a character with it when it is hit with the Hunter's "Hounding" skill and attacks the character. Swordman- Bash: "Bash Not! Even! Once!" The knockback effect not applying to the target. Rodelero/Thaumarturge - Shield Bash/Transpose : "Man of Health and Taste"  Being able to increase health stat to an absurd amount by using Shield Bash or Transpose Dievdirby - Statue of Goddess Laima: "Idle Idol" Certain skills not receiving the cooldown buff from the skill. Linker- Physical Link: "A Problem Shared Is A Problem Doubled" Damage is not reduced when using the skill. Corsair- Jolly Roger: "Folly Roger, More Like" Damage buff not working. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/Team/server/class details, and timestamps would be greatly appreciated. That way we can have more information to work with on a more specified problem allowing it to be resolved faster.

Known Issues
July 5th, 2016
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[CLOSED] Sidekick Booster (Sep '17)

    Greetings, Saviors! It's time to bring out your loving Companions one more time for the Sidekick Booster event! Travel and battle with your trusty sidekick for up to 10 rewards a day, plus a sweet EXP boost!   Event Period FROM the scheduled maintenance on September 19, 2017 TO the scheduled maintenance on October 10, 2017 Who Can Participate - All characters with by a companion of level 50 or higher How to Participate STEP 1. Associate a Companion to one of your characters and activate it. Every time your Companion consumes some of its Stamina, you have a chance of obtaining one of 6 different gifts!           - The gifts drop randomly, and you can win up to 10 per day, per team. STEP 2. Any character battling with a Companion will also receive an extra +20% of EXP gains during the event period! Rewards Receive one item every time your Companion consumes its Stamina! - Keista Protective Potion - Keistas Bravery Potion - Fortune Cookie - Advanced Gem Abrasive (14 Days) - Instanced Dungeon One Entry Voucher (14 Days) - Instanced Dungeon Multiply Token (14 Days) Important - The effects of this event will only apply to non-Hawk Companions of level 50 or higher. - Event reward items are untradeable. - Companions with 0 Stamina will not drop reward items.

Event
October 11th, 2017
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NEW! Rank Reset Relay Pt. 1

Greetings, Saviors! The arrival of Character Rank 10 comes full of new possibilities! We don’t want you to miss out on any of them, so we’re sending out our trusty Kupole helper to get you fresh reset items every day!   Event Period FROM the scheduled maintenance on September 4, 2018 TO the scheduled maintenance on September 18, 2018 Who Can Participate - Characters of all levels How to Participate STEP 1. Login to TOS and collect [R10] Star Fragments according to your daily play time! After the first 20 minutes your character automatically receives 6 Fragments, then 2 additional Fragments every 5 minutes (maximum 80 minutes = 30 Fragments). STEP 2. If your character is level 50 or above, defeat monsters for a chance to rake in extra [R10] Star Fragments! The Fragments will drop from monsters in all regular fields and Hunting Grounds. STEP 3. Visit the Kupole helper near the Wings of Vaivora in the city of Klaipeda and exchange [R10] Star Fragment x30 for Rank Reset Voucher (1 Day) x1 AND Stat Reset Potion (1 Day) x1! You can exchange up to 2 sets of reset items per day, per team (resets at 00:00, server time). Important - Items with time limits (“1 Day”) are untradeable and not transferable via Team Storage. - [R10] Star Fragments are untradeable, but they can be transferred via Team Storage. - [R10] Star Fragments will not drop from monsters with a difference of more than 30 levels from your character. They will also not drop from monsters in instanced dungeons or missions. - Login time is counted on a per-team basis, as a total of all your characters. E.g.) Character A (15 mins) + Character B (5 mins) = Team Total (20 mins) - Login time will not count at the server selection screen, Lodge or Team Battle League. - Play time-based [R10] Star Fragment reward cycles reset every day at 00:00, server time. If you log in after 23:40, you will not be able to receive the time-based [R10] Star Fragments for that day. - Daily attendance rewards can be received one time per day, per team. - [R10] Star Fragments will be deleted at the end of the event period, so make sure to exchange them before September 18, 2018.

Event
August 31st, 2018
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Founder's Server Now Accessible!

Greetings, Saviors! The time to save the world and find the goddesses has finally come! Those that have purchased at least one of the _Founder's Server : Exclusive Access_ products will now be able to access [Tree of Savior](http://store.steampowered.com/app/372000/) on Steam. Please check below for important details that you may wish to keep track of. [Noteworthy dates and times] -Scheduled maintenance : Every Tuesday 1:00 - 5:00 a.m. (EDT)  -Announcements regarding new servers : Will be made 30 minutes - 1 hour prior to opening -Transition to F2P : April 28th, 2016 [Contacting us] Feel free to contact us on the forums via PM or posts under the Help category with any problems you may have about the game. Please make sure to contact us via Support or E-mail only when you are having major technical problems to ensure prompt responses. -PM on the [Official Forums](https://forum.treeofsavior.com/) : Log-in issues, technical problems, bug reports, or other issues. -[Support Tickets](https://treeofsavior.com/inquiry/) : Major technical issues, abusing/hacking reports -E-mail (tossupport@imc.co.kr) : Major technical issues Thank you for all of your support and enthusiasm for Tree of Savior. We hope that we will be able to work together to raise the sapling that it is now into a tree worthy of legend. Sincerely, IMC Staff

Announcement
April 4th, 2016
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About the Bot Report Function

Many of you are showing your concern on bots. Bots are a big problem to the developers as well because they interrupt game play and negatively affect the game's economy. The bot report function we added to the game can effectively ban bots if used properly, but we also have to consider the possibility of its abuse. Throughout time, we've been doing research on how we can minimize this abuse. We're going to explain our report feature in close detail and tell you what to keep in mind when reporting bots. First, not all reports hold the same validity. Each account has a value called "Report Influence Index." This value cannot be seen by players, but it increases whenever said account correctly reports a bot. If a user is reported repeatedly by others, that user is very likely to be a bot. In addition, if the reporter is an influential individual, their report is most likely valid so we can set a priority on which account to ban first. This is where the Report Influence Index (RII) comes in. In terms of numbers, a player with 10 RII has the same impact as 10 different players with 1 RII each when reporting suspicious users. Accounts with high report counts will then move to the next step of verification. Some have suggested using CAPTCHA, but that too, will be breached eventually. It puts needless restrictions on the players, so we are not considering its use. Instead, what we chose to use is a server-side classifier based on Machine Learning (ML) technique. The classifier uses the comprehensive activity log of a reported account to determine if it's a bot in percentages. We will not be revealing the classifier's exact mechanism, as it can be manipulated by violators to bypass the system. We train our classifier by constantly inputting new data. The fact that we can maintain its accuracy is its advantage, because we're going to manually determine which factors should be considered to identify bots. The classifier's accuracy depends on how we determine the behavior criteria, and we examine over 20 basic criteria. The machine showed 99% accuracy on our Korean server when we set the machine to output fewer false positives. If we set strictness value low, the classifier will detect more bot with lower accuracy and vice versa. An account that is deemed to be a bot becomes subject to restriction after a GM's additional confirmation. If that account gets banned, then all the users who reported that account gain one RII point. However, should the reported account be declared clean, the reporter's RII value will be negatively affected. The RII is not a simple difference between the numbers of accurate and inaccurate report counts, and the algorithm we use to determine the final RII value can be changed in the future. Therefore, you should not report bots if you're unsure of their offense. The system can backfire on you if you're not careful. For example, a player going afk while leaving a heavy object on the attack key has to be handled differently from regular bots. The classifier can deem the afk player innocent from looking at the honest play records, so afk players should not be reported using the report function as that will work against your RII. Lastly, if we're not absolutely sure the reported account is a bot, then it will not be banned and the reporter's RII will remain unchanged. We're going to keep examining and upgrading the system and do our best so bots will not ruin your play experience. Thank you for reading and have fun playing Tree of Savior.

Developer's Blog
April 20th, 2016
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Announcement regarding our policy on add-ons

Greetings Saviors, There have been some recent incidents regarding add-on usage and we would like to use this chance to address something that may players have been asking for a long time. We have decided to cover those incidents in a separate announcement so make sure to check it for more details. [IMPORTANT] 1. We do not endorse the usage of add-ons due to the possibility of user harm and other various dangers. Any damage or inconvenience that occurs from using add-ons is the responsibility of the user. 2. While the fact that a player used an add-on by itself may not be enough to be penalized, there will be certain add-ons that will not be in-line with our service policies. Any usage of such add-ons will be penalized, so please keep a close eye on any related announcements on our official channels. 2-1) Add-ons that fall under the following categories are strictly prohibited and will be penalized to a far greater degree.  i. Tampering the client files to allow abnormal activities  ii. Automating certain actions within the game that violate normal gameplay mechanics  iii. Deceiving or creating confusion amongst the players 3) Restrictions incurred by add-on usage When penalizing users of certain add-ons deemed inappropriate by our standards, we will announce the list of add-ons or functions. Any users using those add-ons or functions after the mentioned time-period on such announcements will be penalized. Please make sure to read the details mentioned above and keep a close eye on the official website for any announcements to which add-ons are deemed as inappropriate to make sure that you do not experience any inconveniences. 

Announcement
June 24th, 2016
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Server Transfer Details and Conditions

Greetings and Salutations Saviors! The long awaited Server Transfer is upon us, and details about the service can be found below. Please read carefully to avoid any misunderstandings as the transfer process will not be reversed once it is completed. You must also consent to the 'Terms and Conditions of Service' in order to be eligible for the transfer.   [Server Transfer Availability] [Terms and Conditions of Service] I have read, understood and agree to the conditions and policies of the service. I agree to perform the necessary tasks to meet the prerequisite conditions. I understand that I will not be eligible for the service if any of the prerequisite conditions are not met. I accept that I will not be able to make an objection to the service after the Server Transfer has occurred if the data warranted by the guarantee has not been corrupted or tampered with in any way.   [Prerequisite Conditions and Policies] If there is a pre-existing team on the destination server, the pre-existing team will be deleted and replaced with the transferred team. Please keep in mind that the deleted team cannot be restored. You cannot apply for the server transfer service while logged onto the game. The transfer will take place after all the requests in a given time period have been sent to us and during the actual transfer, the servers will be down temporarily. At a laster date, the location of Fedimian (EU) and Telsiai (SEA) servers will be moved to Germany and Singapore respectively. Depending on where in NA, players playing from NA may experience poor connectivity if they decide to transfer to one of the regional servers. The transfer cannot be reversed nor cancelled once the process is completed. Friends list : Will be reset Guild / Party : Leaving or disbanding a guild is required to apply for the server transfer service Market : You need to retrieve all of your items in order to apply for the server transfer service. This applies to both items you listed to sell and items you bought from the market   [Additional Details] The Server Transfer will NOT CHANGE the following Team Name Lodge Message Lodge Theme Character Slots Companion Name Level and EXP TP Token Benefits Class Quest Stat Skill and Attributes Map Exploration Rate Likes Adventure Journal Title and Achievement Collection Team Battle League Score Silver Equipped Items Inventory Team / Character Storage If you have any questions regarding the service, please let us know.  As always, we thank you for your continued enthusiasm, support and love for Tree of Savior. Sincerely, IMC Staff

Announcement
April 26th, 2016
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New Server Pre-Registration Event

Greetings, Saviors!   The Pre-Registration Event for the upcoming New Server will be held. Don't miss the great opportunity to boost your New Server's experience!     Pre-Registration Period   From the scheduled maintenance on January 28, 2020 To the scheduled maintenance on February 11, 2020   How to Pre-Register   STEP 1. Log-in to the New Server and create a new team.   STEP 2. Wait until the New Servers are open. All players who register during the Pre-Registration period will receive special rewards during the scheduled maintenance on February 18, 2020.  Special Rewards for Pre-Registration - Lv.400 Legend Growth Weapon Selection Box x1 - Growth Weapon Stage 5 Transcendence Voucher x1 - Growth Weapon +11 Enhancement Voucher x1 - Medeina Emoticon: Flustered and Joy - Character Slot Voucher x1 - x8 EXP Tome x3 - Enchant Scroll x10 - Silver Ichor Extraction Kit x10 - Miracle Seeds x 30 - Goddess Sculpture x30 - Token: 7 Days x1 Important   Team Name Unique one per account per region Team Name Change Price 5 TP during Pre-Registration Period / 150 TP for Service Period Account Limitation 1 account per region       FAQ       1. I have a team named "Savior" in the Original Server. Can I use "Savior" in the New Growth Support Server? - No. If there is already the same name exist in the Original Server, you CANNOT use it in the New Growth Support Server, and vice versa.    2. My account has a team in the Original Server. Can I join the New Growth Support Server with this account? - No. You have to use another new account.    3. What will be counted as "Pre-Registration"? - You have to log in to the character selection screen and finish typing in the team name and create the team. If you can try creating a new character, your Pre-Registration is complete.    4. Can I make a new character right now? - Yes, you can. But you won't be able to access to the game until February 11th, 2020.  ※The FAQ will be updated continuously. 

Announcement
January 28th, 2020