Irregular DPK Issue Processing Complete
Greetings, Saviors!
We have completed the investigation on all accounts affected by the DPK errors and returned to normal the remaining accounts where trading restrictions were still in effect.
We have also seized any items related to the DPK errors. This includes crafted items, Gems with enhanced levels, traded items and all items which may have been transformed by, exchanged with, or used in conjunction with the affected items.
Some accounts were found to have committed serious offenses and were therefore restricted from accessing the game (see Restricted Accounts).
Restricted Accounts
The players below were found to have given away or otherwise circulated via trading large amounts of affected items, for which they have been restricted from accessing the game.
30 DAYS:
M*z
15 DAYS:
F***ir
T**ja
K****Roots
R****Ge
G*****oria
We will not provide compensation to the accounts restricted.
Special Compensation
To players in the B and C groups, we have sent special compensation equal to the one initially provided to players in group A (see here for an explanation of the three groups). Please check the Message Box in your lodge and receive the compensation items until June 21, 2017.
We will now be accepting tickets concerning the results of the investigation. Kindly contact us via the Support page should you have any questions or requests.
Thank you once again for your patience and understanding during the process of investigation. We'll keep working to ensure a more stable service for TOS.
