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[UPDATE] Known Issues: September 26, 2017

Greetings, Saviors. We are currently aware of the following issues. We will keep you updated on further procedures.   1) Players unable to use their Active Player Event Equipment Vouchers  Players have reported that they are unable to use the following equipment vouchers obtained from the Active Player Event: Guess to Impress.    1 = Savior's Top Voucher (14 Days) x1 2 = Savior's Accessory Voucher (14 Days) x1 3 = Savior's Bottom Voucher (14 Days) x1 4 = Savior's Accessory Voucher (14 Days) x1 5 = Savior's Boots Voucher (14 Days) x1 6 = Savior's Accessory Voucher (14 Days) x1 7 = Savior's Gloves Voucher (14 Days) x1   Due to this issue rather than choosing a weapon, you will now be able to obtain all of the event equipment items for the same 30 day period from the Event Notice Board.    2) Wheel-Chair Zombie Summons  We are aware that summoned Wheel-Chair Zombies are not rendering correctly.    3) Members of certain guilds being unable to login.   We're aware of and are looking into the issue where members of certain guilds being unable to login.  Please send us a ticket stating your guild name and your lastreplay file from the replay folder in your release folder.   Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.

Known Issues
September 26th, 2017
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[COMPLETE] NA and SA Servers Maintenance Extension

  All servers are now online. Sorry for the delay. Please, let us know if you are having the connection issue via Support Ticket Greetings, Saviors. There are good news and bad news.  The good news is that Fedimian, Telsiai and Varena servers (EU & SEA) are back on as previously announced. i.e. 06:00 EDT October 11th. However, Klaipeda, Orsha and Silute servers (NA & SA) will undergo maintenance extension. These servers will be back on as soon as possible. We apologize for any and all inconveniences this extension might have caused.

Announcement
October 11th, 2016
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Official GTW Guide 2 – Rewards

Click the links below to read the other GTW guides. 1. How to Play 2. Rewards 3. Strategies and Tips   Honor Rewards Five minutes after the end of the session, members of the winning guild can retrieve the following honor rewards at the Expedition Merchant NPC in the Guild Hangout, according to the Spot Area seized.   Spot Area Rewards Genar Field Black Champion Costume Conqueror Armband Aqueduct Bridge Area Black Champion Costume Baron Allerno Black Champion Costume   Note: - These rewards can be collected until the start of the next GTW session. - The items will include a time limit according to how much time is left until the next session. Tariff Collection After the end of each GTW session, the winning guilds can accumulate and collect tariff funds from cities and the Market, according to the Spot Area seized. 1) City Tariffs Each Spot Area corresponds to a city where local tariffs can be adjusted by the owning guild. The higher the tariff rate, the larger the amount collected. Here is the list of cities and the Spot Areas they correspond to.   Genar Field Baron Allerno Aqueduct Bridge Area Klaipeda Orsha Fedimian   Each guild can adjust their city’s tariff rates under the GTW benefits section of the Guild window (combat tab). The automatic default rate is 10%, and you can adjust it to any number between 0% and 20%. Note: - City tariff rates can be adjusted only by the guild master or members with the corresponding authority. - After adjusting a rate, it can only be adjusted again after 1 hour. - Rates cannot be adjusted from 1 hour before the start of a GTW session until 5 minutes after it ends. - If a Spot Area’s owning guild changes after the end of the session, the corresponding city’s tariff rate resets to the default (10%). - No tariff rates (0%) apply to members of the owning guild within the corresponding city. When the standard rate of 10% is applied to a city, regular players see no change to their Silver spending, compared to how much they would spend before this system was introduced. The change happens when the rate is set below or above 10%, which in turn reduces or increases Silver prices (and the amount accumulated for the owning guild) accordingly. Since the standard is 10%, if a guild applies a tariff rate of 0% (minimum rate) to their city, a transaction that would normally cost 10,000 Silver will now cost 10% less (9,000 Silver) to any regular player, and the amount accumulated for the owning guild from that transaction will be 0. At a tariff rate of 10% (default rate), a transaction that would normally cost 10,000 Silver will continue to cost 10,000 Silver for a regular player, with 10% of that amount (1,000 Silver) accumulated as part of the tariff for the owning guild. If the guild has set a tariff rate of 20% (maximum rate), a transaction that would normally cost 10,000 Silver will now cost 10% more (11,000 Silver) for a regular player, with 20% of that amount (2,000 Silver) accumulated as tariff funds for the owning guild. Tariff funds are accumulated starting 5 minutes after the end of the GTW session, until the end of the next session. These tariffs apply to Silver spent by players who are not members of the owning guild within the corresponding city in the following transactions. Item Merchant: item purchases Equipment Merchant: weapon and armor purchases Accessory Merchant: accessory purchases Companion Trader: companion adoption, companion food purchases, companion training Blacksmith: repairs, recipe purchases, socket addition, gem extraction, identification, item dismantling, weapon appearance changes (if the potential loss prevention option is ON) Storage: Team Storage expansions Geraldas Family: gem purchases Magic Association: item purchases Fishing Manager: item purchases Teliavelis: item purchases, seal enhancement Appraiser Master: identification Tariff rates do not apply to Silver spent in the following transactions: - Warps - Class-specific supply purchases - Guild foundation - Etchings - Personal Storage transactions 2) Market Tariffs Guilds who own a Spot Area can also receive a set percentage of the Silver spent on Market fees (both registration and sale fees). Funds accumulated through these tariffs are calculated on a weekly basis.     Genar Field Baron Allerno Aqueduct Bridge Area Market tariff 4% 3% 3%   Market tariffs apply starting 5 minutes after the end of a GTW session, until the end of the next session. 3) Tariff Fund Distribution Accumulated tariff funds can be viewed under the GTW benefits UI (Guild window), and distributed to your guild members for one week after they are received. E.g. if the GTW session takes place on the 10th, tariff funds will accumulate for 1 week until the 17th, and they can only be distributed during the week after that (until the 24th).   Note: - The amount designated as tariff funds includes both city and Market tariffs. - The list will update 1 hour after the end of the GTW session. - Only the guild master or members with the corresponding authority can distribute funds. - Funds left undistributed one week after they are received will be automatically deleted and cannot be recovered. - If the guild is disbanded, any funds left undistributed will be automatically deleted and cannot be recovered. - All logs related to funds received and distributed are kept in the ‘Records’ tab. 4) Retrieving Distributed Funds Guild members who receive part of the funds when they are distributed will see an alert message appear on the screen that allows them to retrieve their allocated amount. Note: - The alert will appear to all of your characters for as long as you have funds left to retrieve. - After the funds are distributed, you have 14 days to retrieve them (if not retrieved, the funds are automatically deleted and cannot be recovered). - Retrieved funds are sent to the inventory of the character that receives them. - If you abandon your guild, any funds left to be retrieved will be automatically deleted and cannot be recovered.

Developer's Blog
February 11th, 2019
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Questions and Answers about TOS #1

Hello. We are "Tree of Savior (TOS)" development team. This blog was created to share you our development process and more information about TOS. We were thinking what we should start with and after some thoughts, we decided to start off our blog by answering the questions that were delivered to us the most. The contents and the images below do not reflect the final version of the game since we are currently developing the game.  Therefore they may get changed or modified in the future. (Korean version available at the following link.  http://blog.treeofsavior.com/?paged=2) Q1) Is this Game MMORPG?  After seeing the video, it also looks like MO. A1) TOS is an authentic MMORPG where you can meet lots of people in random in various fields and villages and you will also experience the same event with everyone else when you visit a particular place at a particular time. ▲ Of course, villages will be filled with lots of people. While you are doing a scenario quest, cut scenes or event scenes will appear and to avoid interruptions from the other players, you will be temporarily switched to independent mode.  This may have confused you that TOS looks like MO, but the most of fields and dungeons will be played in MMO style.   Q2) Is this game played by keyboard? is it not possible playing with a mouse? A2) TOS is a type of game that requires player's actions.  Timeliness, location, and directions play important roles.  You will be able to move using cursor keys on keyboard and you will attack using Z and X keys.  We have concluded that it is hard to follow these moves using a mouse so we  have decided not to use a mouse except for clicking on UIs.   ▲ A piece of information for those of you who will start to shake your mouse once the game gets started. We are currently testing  to see if making the gamepads compatible with the game will be feasible.   Q3) Does player's gender link with character's gender? A3) No.  character's gender can be chosen freely. If you fall in love with a female character, then play with a female character.   Q4) What type of classes are available in this game? A4) When you first create your character, you can choose among swordsman, wizard, archer and cleric which are four basic classes.  These characters will grow as their levels increase and the basic classes can be switched to upper classes within each class.   ▲ Each class has it's own unique skills and attributes.     Q5) Are the maps in this game zone type or seamless? A5) The maps in the game are zone type.  We think they are more suitable for classical game type.   Q6) How can I dress up my character? A6) When you switch to an upper lever class, the costume which is exclusive for that class will be available.  Of course, you can keep using the costume you had before.  There are some exclusive costumes for the basic four classes as well and you can wear those costumes regardless of which upper class you have switched to.   ▲ Characters are posed with diverse costumes, items and accessories. There are also accessories for characters' hair and head, and the weapons and the shields that are in use will be also shown in the game.   Q7) Is there  PvP in the game? A7) We are not planning PK system which players can be engaged in PK anytime they want on the fields.  However, we are planning some kind of Tournaments which will be held periodically.   ▲ Weird looking letters shown above are the texts that the spectators have typed Let's hear some booing to the enemies of our friends! Tournaments can be participated in both single and party mode and if you win a tournament, you will get to keep the trophy until the next tournament.  We are also preparing large scale PvP contents which lots of users can participate together.   Q8) Is this game more focused on quests? A8) We are preparing a large volume of quests, but except for a few main scenario quests, most of the quests will be non-mandatory quests which can be chosen by players.  Therefore, ways to enjoy TOS can be diversified. However, in [Adventure Journal], individual records of completion will be saved and each player will be able to do more and get more in the game based on the completion record so we recommend you complete as many quests as you can.   Q9) What are the system requirements for this game? A9 We haven't finished optimizing the game, but our plan is to optimize the game so that the game can be played on Ultrabook notebooks which are currently sold outside.   If you have more questions, please send them to us.  We will collect them and answer your questions on Questions and Answers about TOS #2. Thanks.

Developer's Blog
May 23rd, 2014
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Known Issues: April 26, 2017

Greetings, Saviors. We are currently aware of the following issues and they are being worked on. We apologize for the inconvenience, and we will update you once they are resolved. 1) Attributes Stuck On 99 Minutes - Players who began learning attributes before the scheduled maintenance of April 25, 2017 have reported the learning time of those attributes being displayed as "99 minutes left" indefinitely. 2) Saalus Convent Bosses Not Dropping Cubes - Final bosses in Saalus Convent missions have been reportedly failing to drop the corresponding cube items upon being defeated. An error message will also appear after the boss is defeated. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved. 

Known Issues
April 26th, 2017
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Processing Trade Restrictions

Greetings, Saviors! We continue to process accounts which have been restricted from trading functions. We will be returning each account to its normal state after our evaluation of it is complete and all affected items have been seized. Players whose accounts have been returned to their normal state (without trading restrictions) will receive an alert via GM message in their respective in-game lodge. Special compensation for players to whom DPK-related restrictions were applied will be provided after all the remaining accounts have been processed (this excludes players deemed to have committed serious offenses, who will not be receiving compensation). Thank you once again for your patience and understanding while the investigation is ongoing.

Announcement
June 12th, 2017
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Leticia's Secret Cube: May 7, 2019

  ※ IMPORTANT: Please note that your character must be above level 40 to use this content.

Announcement
May 3rd, 2019
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Weekend Burning in April!

Greetings, Saviors!    New Weekends burning event is here! See the details and let's burn the weekends in ToS!     Event Period     From April 2, 2021 To April 25, 2021     Who can Participate     - All saviors     How to Participate     Step 1. Log-in to Tree of Savior on weekends (server time) during the event period.   Step 2. Find the event NPCs in Klaipeda, Fedimian, and Orsha and talk to them! * The map doesn't indicate the location of NPCs.   Step 3. Play Tree of Savior with special buffs and benefits!   The buffs and benefits of the month are as following: ※ Please note that the timeline will follow the server time(EST). Date Buff  April 2 (Fri)   Movement speed + 5, when destroying Tree Root Crystal   / Looting Chance +1,000  / Contents Point acquisitionx2  April 3 (Sat)   Movement speed + 5, when destroying Tree Root Crystal  / Looting Chance +1,000  /  Class Points earned +500%  April 4 (Sun)   Movement speed + 5, when destroying Tree Root Crystal  / Looting Chance +1,000 /   90% Skill Cooldown and SP consumption reduction (Area Limited)  April 9 (Fri)   Movement speed + 5, when destroying Tree Root Crystal  /  EXP + 50% /  Etching Statue worship effect x10  April 10 (Sat)   Movement speed + 5, when destroying Tree Root Crystal  /  EXP + 50% /  Recover HP/SP +500, Movement Speed +2 every 10 seconds  April 11 (Sun)   Movement speed + 5, when destroying Tree Root Crystal  /  EXP + 50% /  Physical and magic Attack +500, physical and magic DEF +3000  April 16 (Fri)   Movement speed + 5, when destroying Tree Root Crystal  /  Looting Chance +1,000  /  Pamoka Solution EXP x2  April 17 (Sat)   Movement speed + 5, when destroying Tree Root Crystal  /  Looting Chance +1,000  / 90% Skill Cooldown and SP consumption reduction (Area Limited)  April 18 (Sun)   Movement speed + 5, when destroying Tree Root Crystal  /  Looting Chance +1,000  / Recover HP/SP +500, Movement Speed +2 every 10 seconds  April 22 (Thur)   Movement speed + 5, when destroying Tree Root Crystal/  EXP + 50% /  Challenge Mode Entry Reset (3 times per team)  April 23 (Fri)   Movement speed + 5, when destroying Tree Root Crystal/   EXP + 50% /  Entry Reset for Legend Raid and Uphill Defence (Once a day)  April 24 (Sat)   Movement speed + 5, when destroying Tree Root Crystal/   EXP + 50% /  Anvil enhancements 50% discount  April 25 (Sun)   Movement speed + 5, when destroying Tree Root Crystal/   EXP + 50% /  Item re-identification 50% discount     Important   - Please note that the buffs do NOT stack. If you receive Friday's buff at the end of the day and receive a new buff at the start of Saturday, Friday's buff will be removed and Saturday's buff will be applied.   - The buffs will NOT automatically be granted to your character. You have to talk to the event NPC in order to receive the Weekend Burning Event benefits.

Event
March 29th, 2021
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Goddess' Blessed Cube (August, 2019)

Announcement
August 12th, 2019