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KNOWN ISSUES

UPDATEKnown Issues: September 26, 2017

By STAFF_Letitia

Sep 26th, 2017

Greetings, Saviors.

We are currently aware of the following issues. We will keep you updated on further procedures.
 

1) Players unable to use their Active Player Event Equipment Vouchers 


Players have reported that they are unable to use the following equipment vouchers obtained from the Active Player Event: Guess to Impress. 
 

1 = Savior's Top Voucher (14 Days) x1
2 = Savior's Accessory Voucher (14 Days) x1
3 = Savior's Bottom Voucher (14 Days) x1
4 = Savior's Accessory Voucher (14 Days) x1
5 = Savior's Boots Voucher (14 Days) x1
6 = Savior's Accessory Voucher (14 Days) x1
7 = Savior's Gloves Voucher (14 Days) x1
 

Due to this issue rather than choosing a weapon, you will now be able to obtain all of the event equipment items for the same 30 day period from the Event Notice Board. 
 

2) Wheel-Chair Zombie Summons 


We are aware that summoned Wheel-Chair Zombies are not rendering correctly. 

 

3) Members of certain guilds being unable to login.

 

We're aware of and are looking into the issue where members of certain guilds being unable to login. 
Please send us a ticket stating your guild name and your lastreplay file from the replay folder in your release folder.

 



Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.