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Future Improvements: Chat UI and Trade Policies

Greetings, Saviors! You may remember from our ‘kTOS User Meetup Summary’ that the dev team is working on a list of goals to improve different aspects of the game. Today, we would like to share a preview of what we have planned for two of those goals: improving the chat UI and standardizing trade policies. 1. Chat UI Improvements We realize that social functions play a big role in the way many choose to take part in the world of TOS. The basic conversation tool that unites Saviors with friends, party members and guild members is of course the chat function, which is why we wanted to make it a little more convenient and useful. We added in a few new features to the regular chat window: - You can open up to 3 separate chat windows. - You can set a different chat type (Shout, Party, Whisper, etc.) for each of the chat windows open. - Pressing Shift+Tab lets you switch between open chat windows. - Chat window size can be adjusted horizontally (width). 1.1 New Group Chat Function Not all relationships in TOS can be measured in parties and guilds, so we wanted to give players another, more flexible way to organize themselves by developing a group chat function. Here’s a rundown of how it’s going to work: - You can create up to 50 group chat rooms, each room with a maximum of 20 users. - Clicking the top of the chat room UI will expand/minimize it. - Each chat room will have different settings you can configure to taste. - Regular whisper chats will be in the new ‘1:1’ tab. - If you’re whispering with a friend, the chat log will be under ‘Friends’. - Chat rooms in the ‘Group’ tab will have a few added functions.    1) Create Invite Tag: Lets you link to a chat room invitation, the same way you do with party invite links.    2) Invite: Enter the team name of another player to invite them to the chat room.    3) User List: Shows you a list of all the players in the chat room, and whether they are logged in. 2. Trade Policy Changes Item circulation was an area we felt was still not running as smoothly as it should be, considering the difficulties posed by trading restrictions and regulations. With this in mind, we wanted to standardize our item trade policies in a way that would make it easier for players to assess the degree of tradability of the game’s different items. Below are the new policies we have planned, organized according to degree of tradability: 1) Items untradeable by any means (Team Storage NO, Market NO, 1:1 NO)   - Items obtained under circumstances specific to a character (collections, cubes, Earth Tower rewards, etc.)   - Transcended equipment items   - Items that became untradeable after a 1:1 trade with one or more non-Token users   - Items with time limits (expiration dates) 2) Items which CAN be moved via Team Storage but NOT traded in the Market or on 1:1   - Exchange medals   - All other items that don’t fall under the “tradable by all means” category 3) Items which CAN be sold at the Market but NOT moved via Team Storage or traded 1:1   - Tokens 4) Items tradable by all means (Team Storage YES, Market YES, 1:1 YES)   - Items obtained through regular gameplay, not dependent on character-specific conditions (gems, recipes, monster cards, etc.)   - Premium costumes   - Enchantment scrolls   - Emoticon packages   - Items obtained from premium cubes Note 1: Trading an item 1:1 between Token users with one or more trades left and selling an item at the Market will no longer make the item untradeable. This applies to all items. Note 2: Personal trades where one or more players are either not using a Token or have no trades left will continue to be considered “non-Token trades”. In these cases, the item traded will become untradeable by any means. This applies to all items. 2.1 Token Benefit Improvements If you are a Token and Market user, you’ll be familiar with this set of changes, already applied to iTOS, planned under the dev team’s improvement project. If you’re not, here’s a summary of how Token benefits changed regarding Market sales: - Tokens sold through the Market no longer become untradeable. - Token users can now retrieve silver from the Market immediately after the item is sold. - Token users can now sell items for prices above or under the maximum/minimum price limits on the Market. And, another change is set to be applied along with these improvements: - A silver commission fee will be applied to Tokens sold at the Market, similarly to what happens with other items. Besides the Token benefit improvements already applied to Steam, the changes mentioned here have already been introduced to our kTOS test server and, after polishing all the corners, we hope to bring them over to iTOS later in the year. The team is working hard to keep up with the goal list, and we do have other improvements planned which we look forward to introducing here on the dev blog. Do let us know your opinions on the new chat functions and item trade policies. We’ll be back soon with more previews.

Developer's Blog
March 29th, 2017
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Help us reduce issues with claiming TP Bundles!

Greetings Saviors, We would like to announce that we will be offering 20% additional TP as compensation for any players who may have issues with claiming their TP Bundle purchases made from now until April 30th.  We wish to use this chance as a way to apologize for the continued issues with regards to the TP claiming process and to show our willingness to solve these issues. There has been a lot of tinkering behind the scenes to smoothen out the process, but we admit that it can always be better.  Please carefully read the details below to see how you can help us improve our TP distribution process as well as gain additional TP in the process. If you require any help on how to claim your TP Bundles, make sure to check out our guide here. The following list shows how much TP you will be compensated with if you have an issue with a certain TP Bundle product. - Per 100 TP Bundle (100 TP) : Compensation of 20 TP - Per 300 TP Bundle (310 TP) : Compensation of 70 TP - Per 500 TP Bundle (530 TP) : Compensation of 110 TP - Per 900 TP Bundle (990 TP) : Compensation of 200 TP IMPORTANT : Please read the following conditions to see if you are applicable for compensation. 1-1. You must have either pressed the 'USE' button OR used the '/retrieveAllItems' command in order to start the TP claiming process. 1-2. Any attempts at claiming TP Bundles not meant for your server region will not be counted. 2. A minimum of 24 hours must have passed after the initial start of the TP claiming process (Condition 1-1). 3. You must send us a Ticket via the Support Page when the issue arises. 4. Any attempts at abusing the system may result in you becoming inapplicable for compensation.   Thank you as always for the continued love, support, and attention.   Best regards, IMC Staff  

Announcement
March 28th, 2017
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[CLOSED] Serial Trickster

Greetings, Saviors! In the world of TOS, not everything is what it seems... not during April Fools' week, that is! Beware of the deceivers, or prepare to be fooled! See below for the details on the new event. 1. Period Event From: the scheduled maintenance on March 28, 2017 To: the scheduled maintenance on April 4, 2017 2. How to Participate - You will notice your companion looking a little heftier during the event period. Don't worry though, your bulky buddy will increase your EXP gains by 20% the whole week!   (This buff will not apply to Hawk companions. They will still grow a little bigger, however.) - A pesky little monster going by the name of Commander Lord Phail will appear in the cities of Klaipeda, Orsha and Fedimian. Defeat the snarky beast to receive a buff of +5 movement speed for 1 hour.   (This buff does not have a cooldown, but it is not stackable with itself or the Haste buff.)   (The Haste buff, when applied to a character with the Commander buff, will cancel the Commander buff.) - Also, you can obtain a Totally Legit Cube from a mischievous Little Trickster NPC in the cities of Klaipeda, Orsha or Fedimian. The cube will drop equipment items you can't get anywhere else... although they may not be exactly what you're looking for.    (The Totally Legit Cube can only be obtained once per character during the event period.) - Be nice to the Little Trickster and she'll give you 50 April Feathers you can use to fool your friends and enemies.    (The April Feathers can only be obtained once per character per day.) 3. Totally Legit Cube - Drops "totally legit" equipment items with a 7-day limit. - Is not consumed when used. - Has a cooldown time of 30 minutes. 4. April Feather Effects - Use to perform one of 4 random actions:    1) Pretend to be frozen    2) Pretend to be asleep    3) Pretend to level up    4) Pretend to be incapable of combat 5. Important - All event items are untradable. - Totally Legit Cubes and April Feathers will be deleted after the event period is over. - April Feathers cannot be used while riding a companion or using Hanging Shot. - The 50 April Feathers can only be received every 24 hours per character. - This event is not meant to be taken seriously. Please think of it as just a way to play around during April Fools'.

Event
May 12th, 2017
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[COMPLETE] Scheduled Maintenance for March 28, 2017

Greetings, Saviors!We would like to announce the details of our weekly maintenance for March 28, 2017. Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.

Patch Note
March 28th, 2017
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Ping Test for [SA] Silute Players

Greetings, Saviors! We have been well aware of the inconveniences experienced by South American players since [SA] Silute was relocated to North America, where it is currently located. We continue to investigate and consider different options for reducing latency issues in Silute, and for that we would like to ask for your feedback on the latency felt between your region and a set of possible future server locations. Please note that this does NOT guarantee new relocation plans for [SA] Silute, as we are still only evaluating the possibilities of such an operation. If you would like to help by taking a ping test and sharing your results, please head to the forum post here. Any contributions will be greatly appreciated. Thank you.

Announcement
March 24th, 2017
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[UPDATED] [COMPLETE] Temporary Maintenance for 23rd March 2017

Doubled compensation will be given as soon as possible. so sorry for the inconvenience.   Greetings Saviors,  We will be performing temporary maintenance on our servers today due to the following issue. - Repurchase Function ( temporarily unavailable, will be fixed for the future patch )    Maintenance is expected to take place during the following period: EDT March 23rd, 2017 - 10:30 AM to 11:30 AM Thank you for your patience and understanding.

Announcement
March 23rd, 2017
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A Trip Down Memory Lane: Klaipeda's First Dungeon

Hello Saviors~! Staff Letitia here.  As a new member of the Staff I have something very important to discuss and that is the overall world of Tree of Savior. Now with so many experienced, high level players in our game, it can be easy to forget that there are other places to explore outside of instanced dungeons and missions. Other places that guided the way for our weak, newly created characters. So today, I want to take a moment to appreciate one of Tree of Savior’s first dungeons:  The Crystal Mine (for those coming from Klaipeda). The Crystal Mine Located in East Siauliai Woods is the Crystal Mine. In the past, depending on the orders of the King, crystals were mined from this location by members of the Klaipeda Mines Union. But legend has it that amongst those crystals is a special one. The story goes that, way back when, a goddess was crying in the mine and her tears formed into a beautiful crystal. Now, in this present moment, the Crystal Mine is overrun with Vubbe demons mining in hopes of finding that goddess tear crystal. So now, if you can, remember back to the day when you first explored the mines. As you tried to rescue the villagers, did you get a little distracted? Did you come across anything… unusual in the mine worker’s resting place? Maybe you found some spoiled food? Or, to be more exact, maybe you found some potato dumplings? I can’t really ask if you tried them or not, seeing as how our developers gave us no other choice but to eat them. But, I admit, I made my character try them maybe five or six times before she got sick and refused to eat more (Hehehe). In this dungeon we fought off Vubbe Miners, Vubbe Wizards, and Vubbe Archers as we ran around finding the parts to fix purifiers so that we could purify the toxic fumes for Alchemist Master Vaidotas. Then we went deeper in and rescued the villagers. Where many warriors and mages perished to their deaths in its nets, we were victorious gainst the Blasphemous Deathweaver! Her claw-like spidery legs were no match for us, new heroes and heroines. We did this all while admiring the shining crystals and winding ways.   Oh how things were simple in the beginning. With only a set number of skills and weapons that weren’t ideal. But we stood the test. Checked pages off our Adventure Log and moved on to the next quest, always with the hope of more items, sliver, and EXP to collect.   Do you remember your first dungeon?  

Developer's Blog
March 24th, 2017
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How to claim your TP Bundles

Greetings Saviors, This is a guide for first time purchasers on how to purchase and claim TP bundles. Please note that by TP bundles, we are talking about the TP packs you can purchase on the ‘Tree of Savior Item Store’ and not TP bundles that can be claimed via DLC products.     STEP 1 : Selecting and purchasing the product for your regional server First of all, you must select and purchase a TP Bundle that is usable on your regional server. For instance, if you play on the NA servers(Klaipeda or Orsha), you should be purchasing one that states ‘Exclusive for North America’.  Please remember that you should be selecting a region that matches the server you play on, not where you are playing from. For instance, if you are playing from the US, but are playing on SEA servers(Telsiai or Varena), you should be purchasing items that read ‘Exclusive for South-East Asia’.   STEP 2 : Claiming the TP in-game Now it’s time for you to claim the TP that you purchased. DO NOT go looking for it in your mailbox since it will not be there. That is where you get items from DLC products, events or compensation. Instead, you should go to the small TP icon next to your minimap. Once you open it, you should see your TP there. If you don’t see it appear within 24 hours, please make sure to contact us via the Ticket Support System and we’ll be more than happy to help. You will be able to claim your TP once you click on the ‘Use’ button. Another important thing to note is that you will NOT be getting an item to gain the TP. Your TP will be added to your remaining TP balance automatically.

Announcement
March 24th, 2017
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March 28, Get Your Firecrackers!

  Greetings, Saviors! Next week, on March 28, 2017, Tree of Savior is celebrating its first anniversary! On March 28 only, we’ll be giving away 3 Anniversary Firecracker items to each character to celebrate with us this important date. To get your firecrackers, simply interact with the Event Notice Board in the cities of Klaipeda , Orsha , Fedimian on March 28!     Anniversary Firecracker Effects - Grants party members +4 movement speed, +1 AoE attack ratio and +25% EXP gains for 30 minutes.   Please remember that: - The firecrackers can only be obtained and used on March 28, 2017 (EDT). - After March 28, 2017 (EDT), you will be unable to use the firecrackers (they will be deleted at a later date). - A total of 3 firecrackers will be provided per character. - Anniversary Firecracker items are untradeable and character-bound.

Announcement
March 28th, 2017