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[UPDATE] Known Issues: April 9, 2018
Greetings, Saviors. The following issues have recently been reported. 1) Mouse Mode is not working properly - The mouse mode is not working properly after the scheduled maintenance of April 9 for some players. We have fixed the suspected part. Please restart your client to start the patch process for this issue. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps will be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
[SA] Maintenance Extended (Server Expansion)
Greetings, Saviors. We would like to notify [SA] Silute players that the schedule for this week’s maintenance in the server has been extended in order to complete the following tasks: - Move [SA] service to a different provider; - Expand server capacity; - Increase server equipment; - Upgrade server performance; - Address stability issues affecting the region. Please refer to the schedule below: [EDT] 01:00 to 11:00, April 10, 2018 [BRT] 02:00 to 12:00, April 10, 2018 Note that this extension will only apply in [SA] Silute. All other servers are expected to open at the time announced in the patch notes of April 10, 2018. Thank you for your patience and understanding.
Scheduled Maintenance for April 10, 2018
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (April 10, 2018). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
[COMPLETE] The First Revelation: Crystal Mine
Greetings, Saviors! In our new event series, revisit the scenes of your favorite Revelation quests for special buffs and collect all the Revelator titles! Event Period FROM the scheduled maintenance on April 10, 2018 TO the scheduled maintenance on May 8, 2018 Who Can Participate - Characters of all levels How to Participate STEP 1. Head out to the Crystal Mine and defeat the monsters there for a chance to collect [Event] Crystal Mine Revelations. - If your character is between level 1 and 99, you can get the Revelations from all areas of the Crystal Mine. - If your character is of level 100 and above, you can get the Revelations from Crystal Mine Lot 2 – 1F and 2F. STEP 2. Collect a total of 100 Revelations and visit your nearest Event Notice Board to receive the title of “Crystal Mine Revelator”. STEP 3. Once you have the title, your team can also receive an Event Buff at the Notice Board that applies +25 EXP gains from hunting monsters and +2 movement speed for 60 minutes. Important - The event title can only be received once per team, but you can transfer it to another character via Team Storage. - The event buff applies to all the characters of your team, but it does not stack with itself. - All [Event] Revelations will be automatically deleted at the end of the event period.
Client Performance Optimization Tests
Greetings, Saviors! This video is a preview of our latest client optimization patch, set to be released this April 10th. We recorded densely populated maps in three different situations (city map, Territory Wars and field boss) before and after the application of the patch. Check out the results below. Test Results For this optimization patch, our main focus was addressing lag issues and improving frame update processing times. Overall, we noticed a visible improvement in loading times, reduction of lag, and general smoother frame performance. Recording Environment All videos were recorded using TOS' F12 video recording function. The BEFORE videos (city map and field boss) were recorded in iTOS during the GM Playdate of March 13, 2018. Since Guild Territory Wars haven't been updated on Steam yet, the corresponding BEFORE video was recorded in our own test environment. The AFTER videos were also recorded internally at IMC from March 30 to April 2, after applying the client optimization patch set to be released on April 10, 2018. PC Specifications [City Map] CPU: Intel(R) Core(TM) i5-4690 CPU @ 3.50Ghz RAM: 16.0GB GPU: NVIDIA GeForce GTX 550Ti OS: Windows 7 (64 bit) [Territory Wars] CPU: Intel(R) Core(TM) i3-4150 CPU @ 3.50Ghz RAM: 8.00GB GPU: NVIDIA GeForce GTX 650 OS: Windows 7 (64 bit) [Field Boss] CPU: Intel(R) Core(TM) i5-6600 CPU @ 3.30Ghz RAM: 8.00GB GPU: NVIDIA GeForce GTX 750 Ti OS: Windows 10 (64 bit)
[SA] Known Issues: April 4, 2018
Greetings, Saviors. The following issues have recently been reported. 1) Lag and Instability in [SA] Silute - Players in [SA] Silute have reported frequent lag and other server instability issues occurring on the server. Upon checking the server's condition, we have noted no apparent cause of instability in [SA] Silute. If you are being affected by lag and instability issues, kindly report them through a support ticket with information about your location, system specs and most importantly a video of the occurrence (you can upload the video on a platform like YouTube and include the link to it in your ticket), so we can investigate the problem further. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps will be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
Known Issues: April 4, 2018
Greetings, Saviors. The following issues have recently been reported. 1) Skill Effects Not Displaying - The visual effects of certain skills have stopped displaying after the scheduled maintenance of April 3 for some players. The affected skills still perform as intended (only the visual effects are missing), so you may continue to use them. This issue is currently being looked into and it is expected to be fixed during next week's scheduled maintenance (April 10, 2018). Thank you for understanding. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps will be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
[UPDATE] Scheduled Maintenance for April 3, 2018
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (April 3, 2018). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Goddess' Blessed Cube Item List: Apr 3, 2018
Important: All the Goddess' Blessed Cubes follow the updated item list regardless of the date it was purchased. This policy will be standard unless stated otherwise. e.g. Goddess' Blessed Cube A (purchased in November of '16), B (purchased in January of '17) and C (purchased in May of '17) will all follow the item list the most current.