COMPLETETemporary Maintenance and short FAQs

Dear, Saviors.

We have conducted an additional maintenance as it was revealed that some accounts were omitted from our previous silver retrieval process.
Once again, we would like to sincerely apologize for having caused such an inconvenience with our continued maintenances.

All players are given with the following items as compensation for the additional maintenance:
- Token time extension + 4 hrs
- Enchant Scroll (14 days) x5
- Instanced Dungeon Multiply Token (14 days) x4

All accounts that were omitted from our retrieval process are currently under a temporary restriction, which will be lifted in approximately three hours. We will let you know when the retrieval process is complete through the announcement and we will also make sure to deliver additional compensations should there come to a need for the processing time to be extended further.

The followings are the short Q&A from the frequently asked questions.

1. My silver is gone.
- We have returned the item you've listed on the market as it was purchased by an account that acquired silver illegally. 

2. My silver is gone and I also can't find my item.
- This will be the case where the item sold on the market has already been consumed. In such a case we will need to investigate further before making reimbursements. 
There will be further announcements with regards to this issue.

3. I've recently used the market to trade but nothing seems to have changed for me.
- Retrieval process will only take place when the item you have listed on the market has been purchased using silver that has been acquired illegally.

4. I am banned even though I haven't acquired any silver illegally.
- Most accounts that are currently restricted would have been so only temporarily in order for us to carry on with our silver retrieval process as mentioned above.
- It is most likely that your account has not been permanently banned so we must ask for your patience in waiting for us to complete the retrieval process.
- But all accounts that have knowingly listed items well above the market price were deemed to have taken part in market abuse or illegal silver transfer and banned permanently as a result.
- As such, we have banned only the accounts that sought to exploit the recent situation but please feel free to make an inquiry through the tickets if there are any objections.

5. What will you do if the accounts that illegally acquired silver have already spent their silver on attribute points and such?
- As previously mentioned, all accounts that sought to make a profit by listing items on the market well above the average market price have been permanently banned.
- We have also retrieved all silver that has been earned via market transactions with the accounts that acquired silver illegally. 
- All transactions that took place at smaller sums and at fair market price have been left as is.
- We believe that we have managed to retrieve most of the illegally acquired silver at the current time but if you know of any suspicious activities that you would like us to investigate, please let us know through the tickets.