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[Discord] Opening Celebration Event
Greetings saviors! We are having an event to celebrate our opening on the Official Discord channel! Participate in the event and get awesome rewards! 1. Joining Event Event Period Week 1: From June 30th, 2022 To July 6th, 2022 Week 2: From July 7th, 2022 To July 13th, 2022 Week 3: From July 14th, 2022 To July 20th, 2022 Week 4: From July 21th, 2022 To July 27th, 2022 ※ Further schedules will be updated later. How to Participate Step 1. Join our Official Discord Channel. [Click here to join:)] Step 2. Go to the channel and click the emoji according to your server. Step 3. Right-click on your nickname among your server's list and click Edit Server Profile. Step 4. Change your nickname to [Server] Team Name format. ※ For [Server], Please write among NA, EU, SEA, and SA. ※ Please be noted that the reward will be given to the team name stated on your nickname! Reward - Goddess Token (Gabija): 100,000 x5 to 20 saviors per week (randomly picked among active users) ※ Winners will be selected randomly according to the criteria below: - Users using the nickname with '[Server] Team Name' format - Users who at least spoke once in any channels of our discord - Users who did not win in the past week's Joining Event - Announcement for the winners: ▶ Week 1: July 7th ▶ Week 2: July 14th ▶ Week 3: July 21th ▶ Week 4: July 28th ※ Winners will be selected every weekday and the rewards will be given on each day. ※ List of winners will be added to the Discord channel when the event period ends. 2. Screenshot Event Event Period Week 1: From June 30th, 2022 To July 6th, 2022 Week 2: From July 7th, 2022 To July 13th, 2022 Week 3: From July 14th, 2022 To July 20th, 2022 Week 4: From July 21th, 2022 To July 27th, 2022 ※ Further schedules will be updated later. How to Participate Step 1. Join our Official Discord Channel. [Click here to join:)] Step 2. Take a screenshot of a memorable moment in Tree of Savior and upload it to the channel . ※ The screenshot must show your team name. ※ Please write your server and team name when uploading the screenshot. Reward - Kimono Costume Selection Box x1 to 5 saviors per week - Announcement for the winners: ▶ Week 1: July 11th ▶ Week 2: July 18th ▶ Week 3: July 25th ▶ Week 4: August 1st - Reward will be given on: ▶ Week 1: July 12th during the scheduled maintenance ▶ Week 2: July 19th during the scheduled maintenance ▶ Week 3: July 26th during the scheduled maintenance ▶ Week 4: August 2nd during the scheduled maintenance ※ List of winners will be added to the Discord channel after the 2nd week event period ends. ※ Reward will be given during the scheduled maintenance. Important - The reward will be deleted after 2 weeks from the mailbox. - The reward for each event will be given only once per team. - The screenshot of the event can be uploaded to the Forum and Facebook. - If the screenshot has problems such as sensationalism, violence, or hatred comment, it will be excluded and deleted.
Maintenance Extended - May 29, 2018
Greetings, Saviors. We would like to inform that today's scheduled maintenance is being extended for 2 more hours. We therefore expect to complete the maintenance by the following time: [EDT] 07:00 [BRT] 08:00 [CEST] 13:00 [SGT] 19:00 We will update this announcement and the patch notes for May 29 when maintenance is complete. Thank you for your patience and understanding.
[COMPLETE] Temporary Maintenance Notice - July 7, 2017
UPDATE: The servers are back up and active Token times have been extended 1.5 hours as compensation for the temporary maintenance. Greetings, Saviors. We will soon perform a short maintenance across all servers. This maintenance will serve to collect error logs and apply a few measures to improve server stability, following earlier reports of connection issues affecting some of our server regions. This temporary maintenance is expected to last 30 minutes, during the following period: [EDT] 05:30 to 06:00 [BRT] 06:30 to 07:00 [CEST] 11:30 to 12:00 [SGT] 17:30 to 18:00 Note that this maintenance is affecting all servers. We will update this announcement once maintenance is complete. Thank you.
Fan Art Fest: Merry Me Begin Again!
Greetings Saviors! This time around the Fan Art Festival theme is… Merry Me: Christmas Season Edition! Show us how will you spend your Christmas holiday! Will you go out to watch the holiday sights? Or stay home and watch Christmas specials on TV? Fill us in! We will be accepting submissions from now until Nov 23th 00:00 EDT. From Nov 23th 02:00 EDT until Nov 29th 00:00 EDT voting will commence. PRIZES INCLUDE: 500 TP + A Surprise Gift + In-Game Title (“The Gifted Artist”) + Your art as an in-game loading screen (Prizes will be given out during the scheduled maintenance on Dec 5th. The surprise gift will be the next costume to appear in the Goddess' Blessed Cube). Similar to the previous festival, a total of 13 pieces will be chosen. - 7 pieces will be picked by User Vote by receiving the most "Likes" by the Forum Users. - and 6 pieces will be personally picked by Staff (after users have voted) HOW TO ENTER: Log into the TOS Official Forum and upload your art to the Fansite / Fan Art Category. The title of your post should start with “[SUBMIT]” and should include the name of your piece. Inside your post, make sure to write the Title, Your Server Name, and Team Name plus a short description about your art. When the submission period ends, an official voting thread with all the works of art will be created by the Staff. Only the "likes" received in this official thread will be counted as user votes. Art Requirements: Format: JPG/PNG/PSD Size: 1920*1080px, 300dpi The art must be related to the theme Acceptable mediums: - Illustration - Comic panels - An image that utilizes in-game screenshots or material. - Real-life photography, or images that utilize such, will not be accepted Policies and Disclaimers imcGAMES will not be held responsible for (a) any contest disruptions, injuries, losses or damages, caused by events beyond the control of imcGAMES; (b) damages caused by plagiarized work submitted by the artist; or (c) inconvenience caused by human error or typographical errors in the rules or promotional material. ImcGAMES reserves the right to change, suspend, or cancel the contest if, in imcGAMES discretion, intervening circumstances warrant such action. Contest Overview: This contest is held by imcGAMES and is open to all Tree of Savior fans. Artist interested in participating may submit a design of fan artwork. Please keep in mind that vote selling of any kind is discouraged and could result in disqualification. General Contest Conditions: By entering this competition, you are granting us a non-exclusive perpetual license to reproduce images of your artwork into in-game loading screens and in posts on the forums (forum.treeofsavior.com) when introducing the works selected. Artworks selected might undergo modification when applying them to loading screens. Artworks will not be used for any other purpose than that which is stated here. Loading screen images are subject to change without prior notification. Original Work of Authorship: By submitting your work you hereby warrant and represent that your submitted art is, in fact, original works of authorship on your part and have not been copied, in whole or in part, from any other work and do not violate, misappropriate or infringe any copyright, trademark or other proprietary rights of any other person or entity. You may not post materials that are sexually explicit, offensive to certain groups, or generally inappropriate for the game’s T rating. Artists who violate these policies are subject to disqualification from entry and should plagiarism or IP theft be confirmed, imcGAMES holds the rights to revoke all benefits and prizes given to the artist.
Scheduled Maintenance for January 19, 2021
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (January 19, 2021). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
[UPDATE] Regarding the Invite a Friend event rewards
Greetings, Saviors. We would like to announce that we have retrieved the reward items that were issued incorrectly during the Invite a Friend event. The reward items will only be retrieved for new players who have received their event rewards prior to the temporary maintenance on August 22, 2018. All future participants can rest assured that the event reward items will be issued correctly and as intended. 1) The rewards incorrectly issued to all new players have been retrieved. The new players will be able to obtain the rewards again correctly by interacting with the Event NPC. 2) The following measures have been taken to retrieve the reward items already consumed by the new players: - Token effects have been removed for any Tokens that have been used already. - Attribute Points that have been spent have been completely reset and all available points have been retrieved. - All Titles, Companions and Classes that have been unlocked by the new users have been reset. 3) The reward items were not retrieved for active players who have received their rewards earlier than their respective partners' levels. - Please take note that the active players who have already received their rewards will not be able to re-obtain the same rewards again. Please understand that we have put much thought into the decisions made in dealing with the issue at hand and would like to apologize for any inconvenience that we may have caused for our players, old and new. All players who have not yet participated in the event can rest assured that the issue has been fixed We would also like to sincerely thank all players for their patience and understanding. [Update] Code usage count has been reset for players whose codes have lost their validity because it was used before new players created a Team in-game. For all players affected by this issue, try to use your invitation codes again and make sure that the new player has created their Teams before entering the code on our invitation page. And for all future participants, the issues related to the Invite a Friend event have been resolved and all event-related content should now function correctly as intended.
[NA] Klaipeda Connection Issue
Greetings Saviors. We have received some problems regarding connection reports from [NA] Klaipeda due to temporary server unrest. We are aware of our players are unable to move other maps and this issue is under process to be fixed soon for our saviors. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. That way we can have more information to work with on a more specified problem, allowing it to be resolved faster.
[UPDATE] [Important] Boruta and Guild Content Participation
Greetings, Saviors. We will be closing down the Borutos Kapas GvG raid temporarily on the scheduled maintenance on August 13 to prepare to reintroduce the content as a Battle at Sulivinas Lair(Borutos Kapas Guild Quest) during our Legend Raid update on August 20th, 2019. To coincide with our content update, we are making an early announcement to let you know that only those players who have had at least 2 weeks of membership in a Guild will be eligible to participate in the new Borutos Kapas Guild Quest and Guild Territory Wars. Please note that the last Boruta(GvG) will be spawned on August 12 and if Boruta isn't successfully defeated by the start of scheduled maintenance on August 13, 2019, no players will be able to receive the current rewards available from Borutos Kapas(GvG). Also, only 3 Guilds at maximum will be eligible to start the Battle at Sulivinas Lair Guild Quest, as the prerequisite for starting the Quest is that your Guild needs to have successfully seized a Spot in the previous week's GTW. However, since the GTW following our content update will include 6 GTW Spots in total, a maximum of 6 Guilds will be eligible to start the Battle at Sulivinas Lair Guild Quest from the following week onwards(the week starting from Monday, August 26th) To summarize: 1) Borutos Kapas GvG will be temporarily removed during the scheduled maintenance on August 13, 2019 and reintroduced as a Guild Quest on August 20, 2019. 2) Only 3 Guild maximum will be able to start the new Battle at Sulivinas Lair in the first week depending on the Spots seized in the previous GTW. The number will be increased to 6 Guilds maximum from the following week onwards. 3) Players must have been a member of a Guild for at least 2 weeks to participate in ALL GUILD CONTENT as well as the new Boruta Guild Quest. Thank you for your patience and understanding. Regards, Tree of Savior Team
Follow-up on Recent RMT Policy Changes
Greetings, Saviors. If you remember our previous announcement on RMT policy changes (click here to read it), you will know that we set out to reinforce Market surveillance and punitive action regarding Silver-selling accounts throughout the month of July, in order to test out a new approach to RMT activities. Today, we would like to present some of the results of those efforts, as well as announce our plans for the continuation of our updated RMT policies. Main Results - Investigated 345,167 individual Market listings/transactions. - Applied Strike 1 measures (warning) to 132 Silver-buying accounts. - Applied Strike 2 measures (temporary ban and items/Silver seized) to 15 Silver-buying accounts. - Applied Strike 3 measures (permanent ban) to 1 Silver-buying account. - Permanently banned 2,218 farming bot accounts. List of Accounts Affected Strike 1 (132 accounts) Strike 2 Kan**** Guz**** Zia**** Tru**** Eas**** Das**** Caw**** Yet**** Hol**** Zar**** dsb**** Aou**** Gar**** Pag**** Imo**** Strike 3 Lak**** Policy Improvements After assessing the results of the recent surveillance measures, along with the feedback received from players via our official channels, we have decided to apply the following additions and alterations to our RMT policy. 1) Market Surveillance Accounts eligible for Strike 1 measures will not only receive a GM warning, but will also have the items and/or Silver involved in the transaction permanently seized. No change is applied to Strike 2 and 3 measures. 2) GM Monitoring Accounts found to be using bots or practicing similar violations of our Terms of Service will now receive stronger restrictions when processed by a GM. On Strike 1, the account will be temporarily banned for 15 days. On Strike 2, the account will be permanently banned. Please refer to these changes for cases concerning account restriction disputes and related topics. Should there be any further alterations to our RMT policies, you will be notified in advance via a new announcement in our News page.