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[COMPLETE] Known Issue:August 6th, 2024

Greetings Saviors,   The following issues have come to our attention:   - [W Only] Unable to login due to server instability   We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known issue notice.     Following issue has been resolved as of August 6th, 2024, 22:34 KST.   Thank you for your patience and understanding.

Known Issues
August 6th, 2024
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Official Forum Maintenance - March 7, 2021

Greetings Saviors,   We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance.     - Maintenance Period : (EST) 21:30 March 7, 2021 - 22:00 March 7, 2021   Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period.   Sincerely,   IMC Staff

Announcement
March 7th, 2021
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[COMPLETE] Known Issue: March 16, 2023

Greetings Saviors,   The following issues have come to our attention:   -  [Fixed] Cannot receive the clear reward of Goddess Raid: Thurible of Salvation (Party) and Entry Count is not consumed   We confirmed that the above issue was occuring and we have fixed this issue without maintenance. Thank you.   Regards, IMC staff

Known Issues
March 16th, 2023
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Patch Without Maintenance: August 19, 2025

Greetings Savior,   On August 19, 2025, a patch went live on KST 15:57 due to the following changes: - The issue where equipping the Teddy Bear Postmaster Costume causes the character to become invisible Please restart the client for the normal application of the patch above. Thank you.

Announcement
August 19th, 2025
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[UPDATE] Known Issue: July 4, 2023

Greetings Saviors,   The following issues have come to our attention:   - [Fixed] Engineer Complete Package contains Vaivora Vision - MAX Power Voucher instead of [Lv4] Vaivora Vision Register Voucher   This issue has been fixed   Vaivora Vision - MAX Power Voucher item is included in Engineer Complete Package incorrectly, so we will send correct item again as soon as we confirm it. To solve this problem quickly, please do not open the package after purchasing it. Please note that the tooltip of the Engineer Complete Package will be fixed during our scheduled maintenance on July 11 If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
July 4th, 2023
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Patch without Maintenance: November 16, 2023

Greetings Savior,   On November 16, 2023, a patch went live on KST 15:18 due to the following: - The HP and Defense of the monsters in the Wailing Graveyard OD are adjusted. Please leave the current area or channel for the normal application of the patch above.   Thank you.

Announcement
November 16th, 2023
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Regarding the issues relating to the Goddess Raid rewards

Greetings Saviors,  The compensation for the following issues has been sent to your mailbox. Please receive them before March 13, 23:59 KST (automatically deleted after).   - The issue that the Goddess Raid: Thurible of Salvation (Party) reward is given less than intended. → Saviors who earned less rewards have been rewarded for the shortfall.   - The issue that the Isle of Despair: Goddess Raid (Auto Match) MVP reward is not given. → Isle of Despair(Auto/Solo) One Entry Voucher (Untradable) x3 has been given to all Saviors   - The issue that when selecting Isle of Despair(Auto/Solo) One Entry Voucher from the 2024 Leticia's Treasure Selection Box (February), only 1 is given. → Saviors who earned less rewards have been rewarded for the shortfall.       Thank you

Announcement
February 13th, 2024
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Known Issue: January 28, 2025

Greetings Saviors,   The following issues have come to our attention:   - The option to receive the 2018 Costume Fashion Museum Selection Ticket is not present when using 2025 Leticia's Treasure Box (January) In the meanwhile, please refrain from using the 2025 Leticia's Treasure Box (January) if you wish to exchange the item with 2018 Costume Fashion Museum Selection Ticket before the issue is fixed.   If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
January 27th, 2025
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[UPDATE] Known Issue: June 04, 2025

Greetings Saviors,   The following issues have come to our attention:   -  The tooltip for the Wizard - Bonemancer [W] Special Class Unlock Voucher incorrectly displays it as the Cleric - Bonemancer class. However, the voucher correctly unlocks the Wizard - Bonemancer class. - The issue where Cubic Ice Duration is 1 hour. We will make sure to send 24 Cubic Ices until the issue is fixed. - The issue where Bonemancer[W]'s growth stat is set to STR instead of INT. The following issue will be fixed during next week maintenance.        We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
June 4th, 2025