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[UPDATE] Known Issue: July 4, 2023
Greetings Saviors, The following issues have come to our attention: - [Fixed] Engineer Complete Package contains Vaivora Vision - MAX Power Voucher instead of [Lv4] Vaivora Vision Register Voucher This issue has been fixed Vaivora Vision - MAX Power Voucher item is included in Engineer Complete Package incorrectly, so we will send correct item again as soon as we confirm it. To solve this problem quickly, please do not open the package after purchasing it. Please note that the tooltip of the Engineer Complete Package will be fixed during our scheduled maintenance on July 11 If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Patch Without Maintenance: August 19, 2025
Greetings Savior, On August 19, 2025, a patch went live on KST 15:57 due to the following changes: - The issue where equipping the Teddy Bear Postmaster Costume causes the character to become invisible Please restart the client for the normal application of the patch above. Thank you.
TOS Support Guild: Vice Guild Master (8/4~10/13)
Greetings saviors, Guild Vice-guild Master Selection has ended! Thank you all for your participation:) Vice Guild Masters of TOS Support Guild Congrats to all selected Vice Guild Masters:) [NA] Klaipeda Faircross Aotsuke Jigaro [EU] Fedimian Fjolnir Castor_Vigoureux Kasane [SEA] Telsiai Betatea - - [SA] Silute Loewe SukiKioshi Carbonaro - Activity period is from August 4 to October 13 2023. - Please note that selected Vice Guild Masters need to join the TOS Support Guild until August 3, 2023. (server time) - The VGM role will be given until August 4, 2023. If you didn't receive the role after, please contact us. ※ Current Vice Guild Masters' authority will be removed on August 4, 2023. ※ Vice Guild Master who is currently in another guild must leave the current guild. ※ Guild Masters must check the Mailbox frequently for the information for the roles. ※ New Guild Masters must send us their forum accounts via ticket. Vice Guild Master Activity Guide Necessary Activity 1. Activate the Guild Chat a. You can bring energy to the guild chat window by saying hello to the guild chat when you log in or log out, or when other users log in. b. Answer the questions related to playing the game to solve guild member’s curiosity about the game C. Using Discord is okay, but since there are more guild members who don't use Discord, please keep in mind that Guild Chat must be used more often. 2. Play Guild Quest a. How to play Guild Quest: Guild Tower → Guild Quest → Select the Guild Quest you want to play → Go to the Guild Quest area → Enter via Guild Quest pillar after recruiting (space bar) (Sulivinas Lair and Demonic Sanctuary can be played:)) 3. Others a. Other stuff such as Card Album Party, run raids with guild members as party or so. - Please upload a screenshot or video in the Forum - Vice Guild Master category. (which you will be added once you become a VGM) ※ Please tag the VGM who've participated in the activity together. Important - You cannot declare Guild Territory War and other wars since the purpose of the guild is to help saviors to understand and adjust to the game and since there are too many members. - Vice Guild Master can send a request via forum post - Vice Guild Master category when needed. ※ The benefit of Vice Guild Master is 3,000 TP per month. ※ After reviewing the Vice Guild Master’s activity record, 1500 TP will be given every 2 weeks. ※ The first benefit will be given on August 18, 2023. Guild Quest TIP 1. Guild Tower Location: West Siauliai Woods 1 channel, near the Statue of Goddess Vakarine - This location is only for the 1st guild tower. - Location may change from the 2nd guild tower and if so, Vice Guild Masters need to tell via Forum-Vice Guild Master category. ※ Refreshment Table is at Klaipeda. 2. How to create Guild Tower: Talk to Uska NPC at Klaipeda → Buy Guild Merchandise → Purchase ‘Build Guild Tower’ → Use the item in the installation location 3. If the participation rate is low, guide the progress and reward. - Guild Boss Raid: Click the Participate button, move to the location and defeat the boss monster together! - Guild Mission: Click the Participate button, move to the location and clear the mission! - ‘Guild Foundation’ repetitive quest is cleared when clearing Guild Quest twice a week. We look forward to your passionate work Vice Guild Masters! Thank you. ※ If we verify excessively repetitive joining and leaving the Support guild for intentional profit-seeking or inappropriate activities, there may be restrictions put on the account according to the policy such as being excluded and permanently banned from the Support Guild
Regarding the issues relating to the Goddess Raid rewards
Greetings Saviors, The compensation for the following issues has been sent to your mailbox. Please receive them before March 13, 23:59 KST (automatically deleted after). - The issue that the Goddess Raid: Thurible of Salvation (Party) reward is given less than intended. → Saviors who earned less rewards have been rewarded for the shortfall. - The issue that the Isle of Despair: Goddess Raid (Auto Match) MVP reward is not given. → Isle of Despair(Auto/Solo) One Entry Voucher (Untradable) x3 has been given to all Saviors - The issue that when selecting Isle of Despair(Auto/Solo) One Entry Voucher from the 2024 Leticia's Treasure Selection Box (February), only 1 is given. → Saviors who earned less rewards have been rewarded for the shortfall. Thank you
[COMPLETE] Known Issue: March 16, 2023
Greetings Saviors, The following issues have come to our attention: - [Fixed] Cannot receive the clear reward of Goddess Raid: Thurible of Salvation (Party) and Entry Count is not consumed We confirmed that the above issue was occuring and we have fixed this issue without maintenance. Thank you. Regards, IMC staff
Patch without Maintenance: November 16, 2023
Greetings Savior, On November 16, 2023, a patch went live on KST 15:18 due to the following: - The HP and Defense of the monsters in the Wailing Graveyard OD are adjusted. Please leave the current area or channel for the normal application of the patch above. Thank you.
Official Forum Maintenance - March 7, 2021
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EST) 21:30 March 7, 2021 - 22:00 March 7, 2021 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
Patch without Maintenance on June 7, 2023
Greetings Savior, On June 7, 2023 a patch went live on KST 17:38 to fix the following issue. - The issue that Translation is not working normally Please note that this was applied to the game immediately, without the need for a separate patch download. Please restart the client and play the game for the normal application of the patch contents below. Thank you.
[COMPLETE] Temporary Maintenance: November 1, 2024
Greetings, Saviors! We will conduct temporary maintenance on Fedimian (EU) Server only due to server stabilization: [Maintenance Period] [KST] 04:55 to 06:25 06:37 (November 1, 2024) [CET] 20:55 to 22:25 22:37 (October 31, 2024) The compensation for the temporary maintenance will be given to your mailbox and removed within a day. We suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff