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Regarding the issues relating to the Goddess Raid rewards
Greetings Saviors, The compensation for the following issues has been sent to your mailbox. Please receive them before March 13, 23:59 KST (automatically deleted after). - The issue that the Goddess Raid: Thurible of Salvation (Party) reward is given less than intended. → Saviors who earned less rewards have been rewarded for the shortfall. - The issue that the Isle of Despair: Goddess Raid (Auto Match) MVP reward is not given. → Isle of Despair(Auto/Solo) One Entry Voucher (Untradable) x3 has been given to all Saviors - The issue that when selecting Isle of Despair(Auto/Solo) One Entry Voucher from the 2024 Leticia's Treasure Selection Box (February), only 1 is given. → Saviors who earned less rewards have been rewarded for the shortfall. Thank you
[COMPLETE] Known Issue: March 16, 2023
Greetings Saviors, The following issues have come to our attention: - [Fixed] Cannot receive the clear reward of Goddess Raid: Thurible of Salvation (Party) and Entry Count is not consumed We confirmed that the above issue was occuring and we have fixed this issue without maintenance. Thank you. Regards, IMC staff
[EDITED] Known Issue: March 14, 2023
Greetings Saviors, The following issues have come to our attention: - The item name of Jurate Seal (Superior) - Protection is mistranslated as Jurate Seal (Superior) - Punisher This issue will be fixed during the scheduled maintenance on March 21, 2023. - Cannot retrieve purchased TP in NA (Klaipeda) server Currently, this issue has been fixed normally. Please restart the client and try again. However, an error incorrectly marked 'TP for KR' is occurring. There is no problem with using TP, so please don't hesitate to use TP. Issue that incorrectly marked as 'KR' will be fixed during the temporary maintenance on March 15, 2023. Thank you for your patience and understanding. Regards, IMC staff
Patch without Maintenance: November 16, 2023
Greetings Savior, On November 16, 2023, a patch went live on KST 15:18 due to the following: - The HP and Defense of the monsters in the Wailing Graveyard OD are adjusted. Please leave the current area or channel for the normal application of the patch above. Thank you.
Patch without Maintenance : September 25, 2024
Greetings Savior, On September 25, 2024, a patch went live on KST 15:40 due to the following changes: - Unable to acquire [Event] 2024 coins when completing Thurible of Salvation Raid. We will provide 300 [Event] 2024 coins as compensation. Please leave the current area or channel for the normal application of the patch above. Thank you.
Temporary Maintenance: December 5, 2023
Greetings, Saviors! We will conduct temporary maintenance on every server due to the following issues: - Some achievements can not be proceeded - Quest Clear Scroll - EP14 can not be used [Maintenance Period] [KST] 17:30 to 18:00 (December 5, 2023) [EST] 03:30 to 04:00 (December 5, 2023) [CET] 09:30 to 10:00 (December 5, 2023) [SGT] 16:30 to 17:00 (December 5, 2023) [BRT] 05:30 to 06:00 (December 5, 2023) The compensation for the temporary maintenance will be given to your mailbox and removed within a day. We suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: March 11, 2025
Greetings Saviors, The following issues have come to our attention: - The Pink Cherry Blossom is mistakenly priced at 40 Platinum Coins instead of 1. Please refrain from purchasing this item. - Pink Cherry Blossom buff icon is displayed as Maple Leaf buff icon The issue will be resolved during next week's maintenance, and we will provide compensation of 1 Pink Cherry Blossom between 3/11 and 3/18. Please claim the item within one day. We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Support Guild Vice Master Application and Changes
Greetings Saviors, We would like to inform you about the recruitment of VGMs for the [TOS Support Guild] and related changes. Major changes are as follows: The VGM quota will be significantly increased. - If applicants meet the VGM selection requirements, they will be able to serve as VGMs after verification by the GMs. All VGM-related activities will be processed through the official Discord channel, so applicants must join Discord. - Application channel: "VGM APPLICATION" The terms of all VGMs who apply starting from the new term will be automatically renewed on a monthly basis. - Activities begin from the first day of the next month following application - Terms will be maintained until a resignation is formally expressed. - Compensation may not be provided in case of mid-term resignation. VGM activity requirements will be mitigated. - Please check the "About ToS Support Guild VGM" post in the official Discord channel for the revised activity standards and other detailed information. The compensation provided to VGMs will be changed. - Compensation: Token (30 Days) - The changed compensation will be paid monthly at the end of each month, and it may not be provided if activity standards are not met. - Please check the "About ToS Support Guild VGM" post in the official Discord channel for the revised rewards. Thank you.
Patch without Maintenance: September 27, 2023
Greetings Savior, On September 27, 2023, a patch went live on KST 19:19 at W/Global server due to the following: - Fixed the issue that the Fashion Museum Ⅱ: Blessed Cube is not shown on the TP Shop. Please restart the game for the normal application of the patch above. Thank you.