Search article
ALL
Patch Without Maintenance: January 09, 2025
Greetings Savior, On January 9, 2025, a patch went live on KST 15:29 due to the following changes: - New Kupole banner image adjustment Please restart the client for the normal application of the patch above. Thank you.
Temporary Maintenance: July 02, 2024
Greetings, Saviors! We will conduct temporary maintenance on every server to fix the known issues regarding Kupole/Kupole event: [Maintenance Period] [KST] 14:00 to 15:00 (July 4, 2024) [EST] 00:00 to 01:00 (July 4, 2024) [CET] 07:00 to 08:00 (July 4, 2024) [SGT] 13:00 to 14:00 (July 4, 2024) [BRT] 02:00 to 03:00 (July 4, 2024) The compensation for the temporary maintenance will be given to your mailbox and removed within a day. We suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff
Announcement Regarding Blockade Battle Participation Issue
Greetings, Saviors. We would like to inform you about an issue affecting some guilds' participation in the Blockade Battle. It has come to our attention that certain guilds which participated in the Blockade Battle prior to the maintenance on May 13 have been unable to enter the this week's Blockade Battle. For those guilds that cannot enter the Blockade Battle, kindly send us a ticket and we will give additional rewards based on the final Blockade Battle ranking results next week. Thank you for your understanding. Regards, IMC staff
[UPDATE] Patch without Maintenance: June 5, 2024
Greetings Savior, On June 5, 2024, a patch went live on KST 10:41 due to the following changes: - Hollow Slash: Determination attribute intermittently does not activate Please leave the current area or channel for the normal application of the patch above. Thank you. A patch went live on KST 12:20 due to the following changes: - The Lottery reward from Wailing Graveyard OD will now be given to the party. The unclaimed rewards will be handed out at a later date. Please leave the current area or channel for the normal application of the patch above. Thank you.
Account Suspension and Announcement, January 02, 2025
Greetings Saviors, We would like to inform our community about recent actions taken to address inappropriate behavior in the game. We have permanently banned accounts involved in exploiting multi-accounting to gain unfair advantages. This action is part of our ongoing efforts to maintain a fair and enjoyable gaming environment for all Saviors. Server: NA, Klaipeda Action Taken: Permanent Ban Total Accounts: 41 ses*** har*** gys*** has*** ciu*** kos*** 5bil*** nop*** hst*** kik*** bab*** bua*** dio*** ded*** meo*** hua*** pok*** leu*** nui*** onk*** buj*** nuj*** rak*** bul*** tay*** tak*** lio*** kor*** pro*** sub*** juk*** sat*** ima*** mum*** dua*** 10k*** dan*** ara*** pap*** If you have any concerns or issues regarding this action, please contact us through sending a ticket. Best regards, Tree of Savior.
Known Issue: April 16, 2024
Greetings Saviors, The following issues have come to our attention: - Some Transmuted Skill buff remains even after changing the equipment We will fix this issue as soon as we are able to verify it, and there will be no action taken against Saviors in this regard. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Known Issue: January 02, 2025
Greetings Saviors, The following issues have come to our attention: - December Attendance reward is being displayed for some of the Saviors. Please rest assured that there will be no penalties for receiving the following reward. - Special Attendance Reward is not being displayed. - Clear time is recorded abnormally when clearing the Wailing Graveyard. - The current clear record for the W server is being displayed incorrectly. This record will be deleted during the next scheduled maintenance. We apologize for any inconvenience caused. This issue will be resolved during the next scheduled maintenance. We will be adjusting the attendance rewards so that all Saviors can receive the full rewards by the end of January. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: December 22, 2021
Greetings Saviors, The following issues have come to our attention: - Server Instability in [NA] Klaipeda Server We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know that through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: April 19, 2023
Greetings Saviors, The following issues have come to our attention: - [Fixed] Cannot enter Blockade Battle, Remnants of Bernice Dungeon, Pilgrim, and Weekly Boss Raid in all server We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff