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Known Issue: March 3, 2025
Greetings Saviors, The following issues have come to our attention: - Unable to enter Colony War (EU only) We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: April 26, 2023
Greetings Saviors, The following issues have come to our attention: - [Fixed] The purchased W 900+360TP Bundle (promo) does not show in the Steam inventory UI * Please send a ticket to us if this issue occurs We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known Issue notice. Thank you for your patience and understanding. Regards, IMC staff
Temporary Maintenance: June 5, 2024 - Klaipeda
Greetings, Saviors! We will conduct temporary maintenance on Klaipeda due to server stabilization: [Maintenance Period] [KST] 15:45 to 17:15 (June 5, 2024) [EST] 01:45 to 03:15 (June 5, 2024) The compensation for the temporary maintenance will be given to your mailbox and removed within a day. We suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: December 29, 2022
Greetings Saviors, The following issues have come to our attention: - Server Instability in [EU] Fedimian Server Please understand that [EU] Fedimian server may be more unstable during [CET] 11:30 ~ 12:30 (December 29), 2022 in the process of fixing this issue. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Patch without Maintenance: February 6, 2024
Greetings Savior, On February 6, 2024, a patch went live on KST 20:52 due to the following issue: - Boss Monster's Protective Barrier is down by 30% in Isle of Despair Goddess Raid(Solo/Auto Match) Please restart the client for the normal application of the patch above. Thank you.
Official Forum Maintenance - July 16, 2019
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 22:30 - 23:00 July 16, 2019 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
[UPDATE] Known Issue: July 4, 2023
Greetings Saviors, The following issues have come to our attention: - [Fixed] Engineer Complete Package contains Vaivora Vision - MAX Power Voucher instead of [Lv4] Vaivora Vision Register Voucher This issue has been fixed Vaivora Vision - MAX Power Voucher item is included in Engineer Complete Package incorrectly, so we will send correct item again as soon as we confirm it. To solve this problem quickly, please do not open the package after purchasing it. Please note that the tooltip of the Engineer Complete Package will be fixed during our scheduled maintenance on July 11 If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Patch without Maintenance: October 24, 2024
Greetings Savior, On October 24, 2024, a patch went live on KST 16:04 to fix the following issues: - Can obtain [2024] Event Coin over the weekly acquisition limit - The purchase limit of Large Golden Leaf sold from the Maple Festival Event Shop does not reset : The compensation will be sent to your mailbox. Please check your mailbox within the expire date. (KST October 31, 23:59) - The purchase limit will reset normally starting from tomorrow (server time) Please leave the current area or channel for the normal application of the patch above. Thank you.
Regarding the issues relating to the Goddess Raid rewards
Greetings Saviors, The compensation for the following issues has been sent to your mailbox. Please receive them before March 13, 23:59 KST (automatically deleted after). - The issue that the Goddess Raid: Thurible of Salvation (Party) reward is given less than intended. → Saviors who earned less rewards have been rewarded for the shortfall. - The issue that the Isle of Despair: Goddess Raid (Auto Match) MVP reward is not given. → Isle of Despair(Auto/Solo) One Entry Voucher (Untradable) x3 has been given to all Saviors - The issue that when selecting Isle of Despair(Auto/Solo) One Entry Voucher from the 2024 Leticia's Treasure Selection Box (February), only 1 is given. → Saviors who earned less rewards have been rewarded for the shortfall. Thank you