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Follow-up on Recent RMT Policy Changes
Greetings, Saviors. If you remember our previous announcement on RMT policy changes (click here to read it), you will know that we set out to reinforce Market surveillance and punitive action regarding Silver-selling accounts throughout the month of July, in order to test out a new approach to RMT activities. Today, we would like to present some of the results of those efforts, as well as announce our plans for the continuation of our updated RMT policies. Main Results - Investigated 345,167 individual Market listings/transactions. - Applied Strike 1 measures (warning) to 132 Silver-buying accounts. - Applied Strike 2 measures (temporary ban and items/Silver seized) to 15 Silver-buying accounts. - Applied Strike 3 measures (permanent ban) to 1 Silver-buying account. - Permanently banned 2,218 farming bot accounts. List of Accounts Affected Strike 1 (132 accounts) Strike 2 Kan**** Guz**** Zia**** Tru**** Eas**** Das**** Caw**** Yet**** Hol**** Zar**** dsb**** Aou**** Gar**** Pag**** Imo**** Strike 3 Lak**** Policy Improvements After assessing the results of the recent surveillance measures, along with the feedback received from players via our official channels, we have decided to apply the following additions and alterations to our RMT policy. 1) Market Surveillance Accounts eligible for Strike 1 measures will not only receive a GM warning, but will also have the items and/or Silver involved in the transaction permanently seized. No change is applied to Strike 2 and 3 measures. 2) GM Monitoring Accounts found to be using bots or practicing similar violations of our Terms of Service will now receive stronger restrictions when processed by a GM. On Strike 1, the account will be temporarily banned for 15 days. On Strike 2, the account will be permanently banned. Please refer to these changes for cases concerning account restriction disputes and related topics. Should there be any further alterations to our RMT policies, you will be notified in advance via a new announcement in our News page.
Temporary Maintenance on 5th November
Greetings Saviors, We will be performing temporary maintenance on our servers due to the following issue. - Daylight Saving Time Ends Maintenance is expected to take place during the following period: EST November 5, 2017 - 01:30 AM to 02:30 AM Thank you for your patience and understanding.
[UPDATE] [Important] Boruta and Guild Content Participation
Greetings, Saviors. We will be closing down the Borutos Kapas GvG raid temporarily on the scheduled maintenance on August 13 to prepare to reintroduce the content as a Battle at Sulivinas Lair(Borutos Kapas Guild Quest) during our Legend Raid update on August 20th, 2019. To coincide with our content update, we are making an early announcement to let you know that only those players who have had at least 2 weeks of membership in a Guild will be eligible to participate in the new Borutos Kapas Guild Quest and Guild Territory Wars. Please note that the last Boruta(GvG) will be spawned on August 12 and if Boruta isn't successfully defeated by the start of scheduled maintenance on August 13, 2019, no players will be able to receive the current rewards available from Borutos Kapas(GvG). Also, only 3 Guilds at maximum will be eligible to start the Battle at Sulivinas Lair Guild Quest, as the prerequisite for starting the Quest is that your Guild needs to have successfully seized a Spot in the previous week's GTW. However, since the GTW following our content update will include 6 GTW Spots in total, a maximum of 6 Guilds will be eligible to start the Battle at Sulivinas Lair Guild Quest from the following week onwards(the week starting from Monday, August 26th) To summarize: 1) Borutos Kapas GvG will be temporarily removed during the scheduled maintenance on August 13, 2019 and reintroduced as a Guild Quest on August 20, 2019. 2) Only 3 Guild maximum will be able to start the new Battle at Sulivinas Lair in the first week depending on the Spots seized in the previous GTW. The number will be increased to 6 Guilds maximum from the following week onwards. 3) Players must have been a member of a Guild for at least 2 weeks to participate in ALL GUILD CONTENT as well as the new Boruta Guild Quest. Thank you for your patience and understanding. Regards, Tree of Savior Team
Scheduled Maintenance for March 29, 2022
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (March 29, 2022). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Regarding Latest Mission Boss Issues
UPDATE: Please make sure that your revision number in the 'release.revision.txt' file in the following folder (Steam\steamapps\common\TreeOfSavior\release) is number 139117. If this is not the number you see on the file, it means your current patch is incomplete. Please try verifying game file integrity on Steam or redownloading the patch. Greetings, Saviors. We’ve been receiving reports of a couple of issues that have recently started affecting missions in the game. Boss monsters have been known to drop no silver or cubes, and show no ranking after being defeated. We would like to let you know that we are aware of these issues and currently working to get them fixed as soon as possible. We will ask you to kindly report any problems you encounter with a ticket via our Support page. Please provide any details possible regarding what mission/dungeon you played, whether your party was auto-matched or premade, and any other useful details. There is a possibility that these errors are caused by large level gaps within members of the same party, so please include your character level and your party members’ as well when you submit your report. Thank you.
[UPDATE] Scheduled Maintenance for December 14, 2021
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (December 13, 2021). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Known Issues: March 14, 2017
Greetings, Saviors. The issue below has been detected and we are working to fix it. We apologize for the inconvenience, and we will update you once the issue is resolved. 1) Lolopanther Area rewards not being received upon continuing the challenge to Solmiki Area - Accepting the challenge to continue on to the Solmiki Area of Earth Tower after completing the Lolopanther Area will consume one daily entry but will fail to produce the corresponding reward. For the time being, in order to successfully receive the Lolopanther Area reward, we advise you to abandon the Solmiki challenge before you return to it. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. This will allow us more information to work with on a more specified problem, allowing it to be resolved faster.
Scheduled Maintenance for January 19, 2021
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (January 19, 2021). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Goddess' Glory: May 17, 2022
Rank Item Amount A [Re] Starlight Palace Costume Selection Box 1 [Re] Romantic Pilot Costume Selection Box 1 [Re] Candy Killer Costume Selection Box 1 [Re] Haunted Hospital Costume Selection Box 1 [Re] Deputy Chef Costume Selection Box 1 [Re] Restaurant Manager Costume Selection Box 1 Animal Kindergarten Bunny Moo Costume Selection Box 1 Animal Kindergarten Duck Fox Costume Selection Box 1 B [Re] Rose in Glass Globe 1 [Re] Red Fox Brooch 1 [Re] Pilot Goggles 1 [Re] Twinkling Star 1 [Re] Glowing Star 1 [Re] Starlight Palace Crown 1 [Re] Boa Constrictor Hat 1 [Re] Chef Hat 1 [Re] Culinary Hat 1 [Re] Toque Blanche 1 [Re] Head Chef Hat 1 [Re] Clown Mask 1 [Re] Butcher Knife Headband 1 [Re] Skull Party Mask 1 [Re] Toy Whisk 1 [Re] Toy Saltshaker 1 [Re] Toy Frying Pan 1 [Re] Red Fox Sword 1 [Re] Red Fox Two-handed Sword 1 [Re] Blooming Rose Spear 1 [Re] Fully Blooming Rose Pike 1 [Re] Precious Small Rose Mace 1 [Re] Precious Rose Two-handed Mace 1 [Re] Prickly Rose Bow 1 [Re] Rose and the Fox Cannon 1 [Re] Asteroid Shield 1 [Re] Simmering Starlight Rapier 1 [Re] Simmering Starlight Dagger 1 [Re] Boa Constrictor Musket 1 [Re] Soaring Bluebird Rod 1 [Re] Soaring Bluebird Staff 1 [Re] West Biplane Pistol 1 [Re] East Biplane Crossbow 1 [Re] The Bat Count Sword 1 [Re] The Bat Count Two-handed Sword 1 [Re] Pumpkin Lantern Spear 1 [Re] Pumpkin Streetlamp Pike 1 [Re] Surgical Scissors Rapier 1 [Re] Ripped Teddy Mace 1 [Re] Rag Doll Two-handed Mace 1 [Re] Haunted Oak Bow 1 [Re] Clown Crossbow 1 [Re] Pumpkin Mage Musket 1 [Re] Heavy Coffin Cannon 1 [Re] Surgical Scalpel Dagger 1 [Re] Vital Sign Pistol 1 [Re] Haunted Skull Staff 1 [Re] Hallowventer Hand Rod 1 [Re] Occult Paper Charm Shield 1 [Re] Whisk Spear 1 [Re] Fish-Carver Raiper 1 [Re] Wine Glass Rod 1 [Re] Saltshaker Mace 1 [Re] Pot-lid Shield 1 [Re] Whisk Pike 1 [Re] Pepper Shaker Two-handed Mace 1 [Re] Spatula Staff 1 [Re] Cheese Knife 1 [Re] Two-handed Butcher Knife 1 [Re] Pepper Grinder Cannon 1 [Re] Hand Mixer Pistol 1 [Re] Table Knife Sword 1 Animal Kindergarten White Duck Hat (Male) 1 Animal Kindergarten Red Fox Hat (Female) 1 Animal Kindergarten Bubble Two-handed Sword 1 Animal Kindergarten Cotton Candy Mace 1 Animal Kindergarten Duckling Two-handed Mace 1 Animal Kindergarten Candy Rod 1 C [Re] Steel Helmet 1 [Re] Hamster 1 [Re] Sunflower Seed 1 [Re] Toaster 1 [Re] Wi-Fi 1 [Re] Paper Ticket 1 [Re] Wing Decoration 1 [Re] Demon Wings 1 [Re] Kateen Flower Decoration 1 [Re] Sky Blue Ribbon 1 [Re] Blue Laced Hat 1 [Re] Banana Peel 1 [Re] Peacock Feather 1 [Re] Orange Candy 1 [Re] Sweet Biscuit 1 [Re] Buried Carrot 1 [Re] Crocus 1 [Re] Flarestone Horn 1 [Re] Tiger Swallowtail 1 [Re] Blue Ribbon 1