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On Recent Enhancement Errors
Greetings, Saviors. We would like to offer some clarification on an item enhancement issue recently made known through our forums. The Error A problem was discovered where a specific item of 0 Potential failed to be destroyed even after several failed enhancement attempts. The same error could not be reproduced when we looked into the case, but investigating the “Error code: 9” message that accompanied it led us to the following conclusions: 1) In the database, the item was protected through the “item lock” function, but in the game server it was being mistaken for an unlocked item, something we believe is an extremely rare occurrence. 2) Enhancement attempts cannot be performed on locked items, of course, but because of this occurrence the attempt went through. 3) When the enhancement failed, a request was made to the database to destroy the item, but because the item was considered as locked in the database, it generated an integrity error. 4) Since an exception was created that allowed the item not to be destroyed, the game server should counteract that with a rollback, but due to its insufficient exception handling ability that is not what happened. Further Investigation Upon finding out about this error, we performed an investigation on equipment items across all iTOS servers to determine whether the same error had occurred in the past. We found two other instances of this error, spread across two different accounts. The results showed that both affected items had already been seized. Date & time Item Level Details 2017-Nov-08 05:29:44 Skull Breaker 315 - The item was considered as destroyed 7 times, so it was detected and seized by our team. 2017-Aug-23 17:01:21 Toy Hammer 75 - The item was considered as destroyed 3 times, so it was detected and seized by our team. In conclusion, the two items affected by this error no longer existed in the game. Future Measures We have now implemented a system that detects cases like this in real-time, and we will also be performing regular investigations to check for potential problems. Through future patch updates, we have plans to resolve discrepancies between server and database, and reinforce the processing logic responsible for determining the success of enhancement attempts. These updates will be applied to the game as soon as possible. Q&A 1) Does that mean the bug is fixed now? The error isn’t completely fixed yet, but even if it does occur again we are ready to detect and process it within a short amount of time. 2) Is there a way to reproduce the bug in-game right now? Some players have suggested that the error can be reproduced through specific addons, but we have yet to find any connection between them. We would also like to add that enhancement attempts performed one hit at a time or three hits at once are a mere visual difference and do not affect the actual chances of success. We offer our apologies for any misunderstanding that may have arisen from this issue. Thank you for your patience and understanding.
[UPDATE] Scheduled Maintenance for May 19~20, 2025
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (May 20, 2025). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
[UPDATE] Let's Be Together: Guild Event is Here!
Greetings Saviors! The long-awaited guild events have finally arrived! There are events for guilds from all worlds, so check where you can participate and enjoy! Event Period From the scheduled maintenance on November 10, 2020 To the scheduled maintenance on December 22, 2020 How to Check Your Status 1. [Event] Season Server Certificate: Use and verify that the player is from the Season Servers by buff and effect. - The item will be given via Lodge Mailbox at the start of the event. 2. [Event] Revealing Scroll: Use and verify how many players from the Season Servers are in the current zone. - You can receive the item via Guild Tower, by selecting ‘Retrieve the Revealing Scroll’. (1 time per team) - This item can only be used in the Guild Quest Zone. 3. Check the Status of the guild by: a. Clicking ‘[Guild Event] Check Season Server’ from the Guild Tower b. Guild invitation window (Status of the inviting guild will show on the window of the invited savior) [Round Up! : Guilds from the Season Server] Requirements - Guilds from the Season Server - 5 or more saviors from the Season Server with LV.420 or more must be present in the zone where the guild quest proceeds. ※Both requirements must be met for the mission to be counted. Missions & Rewards Mission 1: Clear Guild Quests - Rewards will be given at every 1st, 3rd, 5th, 7th, and 9th time the guild quest is cleared, and this reward will be accumulated. - Event rewards can only be obtained once and will be given based on the total number of cleared guild quests at the moment choosing to receive the reward. (ex; If you try to receive the 9th time reward after already claiming until the 3rd time reward, you will receive the 5th, 7th, and 9th time reward at the same time.) Number of Guild Quest Cleared when choosing to receive the reward Reward 1 [Guild Event] Challenge Mode One Entry Voucher X60 [Guild Event] Challenge Portal Scroll X60 [Guild Event] Instanced Dungeon Reset Voucher X20 [Guild Event] Instanced Dungeon Multiply Token X40 Awakening Box S Rank X1 3 [Guild Event] Challenge Mode One Entry Voucher X60 [Guild Event] Challenge Portal Scroll X60 [Guild Event] Instanced Dungeon Reset Voucher X20 [Guild Event] Instanced Dungeon Multiply Token X40 Awakening Box S Rank X1 5 [Guild Event] Challenge Mode One Entry Voucher X60 [Guild Event] Challenge Portal Scroll X60 [Guild Event] Instanced Dungeon Reset Voucher X20 [Guild Event] Instanced Dungeon Multiply Token X40 Awakening Box S Rank X1 7 [Guild Event] Challenge Mode One Entry Voucher X60 [Guild Event] Challenge Portal Scroll X60 [Guild Event] Instanced Dungeon Reset Voucher X20 [Guild Event] Instanced Dungeon Multiply Token X40 Awakening Box S Rank X1 9 [Guild Event] Challenge Mode One Entry Voucher X60 [Guild Event] Challenge Portal Scroll X60 [Guild Event] Instanced Dungeon Reset Voucher X20 [Guild Event] Instanced Dungeon Multiply Token X40 Awakening Box S Rank X1 Mission 2: Clear the Sulivinas Lair - Rewards will be given at every 1st, 2nd, and 3rd time the Sulivinas Lair is cleared, and this reward will be accumulated. - Event rewards can only be obtained once and will be given based on the total number of cleared Sulivinas Lair at the moment choosing to receive the reward. (ex; If you try to receive the 3rd time reward after already claiming until the 1st time reward, you will receive the 2nd and 3rd time reward at the same time.) Number of Sulivinas Lair Cleared when choosing to receive the reward Reward 1 Boruta's Pouch: Guild X5 Boruta Seal Box: Guild X1 2 Boruta's Pouch: Guild X5 Boruta Seal Box: Guild X1 3 Boruta's Pouch: Guild X5 Boruta Seal Box: Guild X1 Mission 3: Hero Number Cleared Objective Reward 3 Clear Sulivinas Lair Boruta's Pouch: Guild X5 Boruta Seal Box: Guild X1 ※ In order for this mission to be counted, 15 players from the Season Server in Season Server Guild have to participate in the objective. ※ Guild Love Armband (Blue) x1 and Blue Beret x1 will be given as a token of the event to guild members from the Season Servers who participated in one of the Mission 1, 2, or 3 at least one time. (Once per team) [Gather Around! : Guilds from the Original Server] Requirements - Guilds from the Original Server - 3 or more saviors from the Season Server with LV.420 or more must be present in the zone where the guild quest proceeds. ※Both requirements must be met for the mission to be counted. Missions & Rewards Mission 1: Clear Guild Quests - Rewards will be given at every 1st, 3rd, 5th, 7th, and 9th time the guild quest is cleared, and this reward will be accumulated. - Event rewards can only be obtained once and will be given based on the total number of cleared guild quests at the moment choosing to receive the reward. (ex; If you try to receive the 9th time reward after already claiming until the 3rd time reward, you will receive the 5th, 7th, and 9th time reward at the same time.) Number of Guild Quest Cleared when choosing to receive the reward Reward 1 [Guild Event] Challenge Mode One Entry Voucher X30 [Guild Event] Challenge Portal Scroll X30 [Guild Event] Instanced Dungeon Reset Voucher X10 [Guild Event] Instanced Dungeon Multiply Token X20 Awakening Box S Rank X1 3 [Guild Event] Challenge Mode One Entry Voucher X30 [Guild Event] Challenge Portal Scroll X30 [Guild Event] Instanced Dungeon Reset Voucher X10 [Guild Event] Instanced Dungeon Multiply Token X20 Awakening Box S Rank X1 5 [Guild Event] Challenge Mode One Entry Voucher X30 [Guild Event] Challenge Portal Scroll X30 [Guild Event] Instanced Dungeon Reset Voucher X10 [Guild Event] Instanced Dungeon Multiply Token X20 Awakening Box S Rank X1 7 [Guild Event] Challenge Mode One Entry Voucher X30 [Guild Event] Challenge Portal Scroll X30 [Guild Event] Instanced Dungeon Reset Voucher X10 [Guild Event] Instanced Dungeon Multiply Token X20 Awakening Box S Rank X1 9 [Guild Event] Challenge Mode One Entry Voucher X30 [Guild Event] Challenge Portal Scroll X30 [Guild Event] Instanced Dungeon Reset Voucher X10 [Guild Event] Instanced Dungeon Multiply Token X20 Awakening Box S Rank X1 ※ If you choose to receive the reward after clearing the guild quest 1 time, you will receive the 1st time reward and will not be able to receive the 3rd, 5th, 7th, 9th time reward no matter how many guild quests you clear afterward. Mission 2: Clear the Sulivinas Lair - Rewards will be given at every 2nd, 3rd and 4th time the Sulivinas Lair is cleared, and this reward will be accumulated. - Event rewards can only be obtained once and will be given based on the total number of cleared Sulivinas Lair at the moment choosing to receive the reward. (ex; If you try to receive the 4th time reward after already claiming until the 2nd time reward, you will receive the 3rd and 4th time reward at the same time.) Number of Sulivinas Lair Cleared when choosing to receive the reward Reward 2 Boruta's Pouch: Guild X5 Boruta Seal Box: Guild X1 3 Boruta's Pouch: Guild X5 Boruta Seal Box: Guild X1 4 Boruta's Pouch: Guild X5 Boruta Seal Box: Guild X1 Mission 3: Hero Number Cleared Objective Reward 5 Clear Sulivinas Lair Boruta's Pouch: Guild X5 Boruta Seal Box: Guild X1 ※ In order for this mission to be counted, 5 players from the Season Server in Original Server Guild have to participate in the objective. ※ The reward will be given via guild storage at the end of the event according to the clear count of the missions. ※ Guild Love Armband (Blue) x1 and Blue Beret x1 will be given as a token of the event to guild members from the Season Servers who participated in one of the Mission 1, 2, or 3 at least one time. (Once per team) Important - The number of participating players from the New Worlds will be counted at the point quest reward is given after the quest is over. - Any member of the guild can check the clear count of the event missions via Guild Tower. - [UPDATE] You can receive the guild reward from December 8, 6 AM server time until the scheduled maintenance on December 22 when the guild master selects the 'Receive Guild Rewards' from the guild tower. The rewards will automatically be given to the guild storage. - [UPDATE] You can receive the individual reward from December 8, 6 AM server time until the scheduled maintenance on December 22 by selecting 'Receive Individual Rewards' from the guild tower. The rewards will automatically be given to the inventory. - Weekly total count will be reset every Monday at 6 AM server time. - Event items with [Event] header will be deleted when the event ends, and items with [Guild Event] header will be deleted on February 16, 2021. ※ When Sulivinas Lair is cleared, it will be counted as 1 Boruta and 3 guild quests cleared. (1 Boruta = 3 Guild Quest)
Rookie Savior Event: Get Ahead (May '18)
Greetings, Saviors! If you’re looking to get a head start on your first TOS adventure, now is the time! Every month we are welcoming all rookie players with a massive level boost! Event Period FROM the scheduled maintenance on May 2, 2018 TO the scheduled maintenance on May 29, 2018 Who Can Participate - Players of Team Level 1 How to Participate STEP 1. If your team is at Team Level 1, head out to your nearest Event Notice Board to receive one Boost Pack (14 Days) (it will be received all at once on the first character you use the Notice Board with): - Note that Team Level and Character Level are different. Your Team Level is calculated according to all the characters and/or companions you have in your Lodge (you can check the top part of the screen at your Lodge to see your Team Level). STEP 2. The Boost Pack will contain a Team Level or Character Level milestone that your character will need to reach in order to receive the corresponding rewards (see Boost Pack Rewards). - There are a total of 6 milestones you can reach, with the top milestone at Character Level 220 / Team Level 3. - Every time you reach a new milestone, the Boost Pack gives you another round of rewards (see the Boost Pack Rewards below)! Boost Pack Rewards Reach the level milestones to receive the rewards! NOTE: Items tagged as [TIMED - XX Days] have an expiration date and can only be used within the period mentioned in the item’s description in-game, eg. if an item is marked as “30 Days”, it must be used within 30 days after you acquire it. After those 30 days, the item will expire and you will no longer be able to use it. The counter will start to decrease as soon as you receive the item, so plan ahead carefully. - CHARACTER LEVEL 1 - Zemyna Necklace x1 [TIMED - 30 Days] - An accessory that increases your character’s stats. Velheider Voucher x1 - You can exchange this voucher for a Velheider companion at the Companion Trader in your nearest city. Settlement Support Potion Lv2 x 10 - Move faster and hit harder for 30 minutes. Movement speed and physical/magic attack will be increased. Lord Hamondale's Bracelet x1 [TIMED - 30 Days] - An accessory that increases your character’s stats. Knight Commander Uska's Bangle x1 [TIMED - 30 Days] - Another accessory that increases your character’s stats. EXP Tome x1 [TIMED - 14 Days] - EXP Tomes increase your experience gains, allowing you to level up faster. Megaphone x3 - Use Megaphones to communicate with other players via the server's Shout Chat. Soul Crystal x3 - Revive on the same spot whenever you become incapable of combat. - CHARACTER LEVEL 50 - Wind Runner x1 [TIMED - 30 Days] - A pair of leather boots you can equip starting at level 75. Lv 50 Weapon Set [TIMED - 30 Days] - A set of weapons for every class you can equip starting at level 50. Keista Restoration Potion Lv 1 x20 - A potion to restore your HP and SP spent in combat. Warp Scroll x2 [TIMED - 14 Days] - An item that teleports you to a region of your choice. EXP Tome x1 [TIMED - 14 Days] Megaphone x3 Soul Crystal x3 - CHARACTER LEVEL 170 - Sissel Bracelet x1 [TIMED - 30 Days] - A stat-boosting accessory you can equip starting at level 170. x4 EXP Tome x1 [TIMED - 14 Days] Megaphone x3 Soul Crystal x3 Warp Scroll x2 [TIMED - 14 Days] - CHARACTER LEVEL 220 - Archmage Bangle x1 [TIMED - 30 Days] - A stat-boosting accessory you can equip starting at level 220. Phada x1 [TIMED - 30 Days] - Another stat-boosting accessory you can equip starting at level 220. x4 EXP Tome x1 [TIMED - 14 Days] Megaphone x3 Soul Crystal x3 Warp Scroll x2 [TIMED - 14 Days] - TEAM LEVEL 2 - Rookie Savior's Tome x2 [TIMED - 14 Days] - Grants all party members additional EXP for 1 hour. Instanced Dungeon Reset Voucher x2 [TIMED - 14 Days] - Use this voucher to reset your daily instanced dungeon entries and play them again to boost up your character’s EXP and currency gains. x8 EXP Tome x1 [TIMED - 14 Days] Warp Scroll x2 [TIMED - 14 Days] - TEAM LEVEL 3 - Stat Reset Potion x1 [TIMED - 14 Days] - This potion will reset your character's stat choices so you can rethink part of your build. Skill Reset Potion x1 [TIMED - 14 Days] - This potion will reset your character's skill choices so you can rethink part of your build. Attribute Points: 500 x2 [TIMED - 14 Days] - Invest points in your attribute levels to make your skills even more effective. x8 EXP Tome x1 [TIMED - 14 Days] Rookie Savior's Tome x2 [TIMED - 14 Days] Important - To be eligible for this event, your team must be of Team Level 1. After you enter the event, you can continue to participate even after increasing your Team Level. - The rewards announced here will be available to eligible accounts until May 29, 2018. After that, the rewards can be changed for future iterations of the event. - The Boost Pack can be received only 1 time per team. - Items with time limits cannot be moved via Team Storage and they will begin to count down as soon as they are received in your character’s inventory. - Rookie Savior’s Tomes do not stack with themselves (you cannot use more than one at the same time to multiply their effects).
Demon God's Temptation
Greetings saviors:) Demon God Ragana has visited the saviors in town! Offer her silver and get costumes by chance! Period FROM the scheduled maintenance on December 16, 2020 TO the scheduled maintenance on January 12, 2021 How to Participate STEP 1. Go to the [Ragana] NPC in the towns (Klaipeda/Orsha/Fedimian). STEP 2. Offer her 50,000 silvers and she might grant you with costumes by chance! - Even if you don’t get the costumes, you can exchange them with Demon God's Temptation Points collected by each offering. - 1 Demon God’s Temptation point will be given per each offering without reward. - Demon God's Temptation event items are sorted as [Legend/Unique/Magic] rank. Item Rank Details Legend Rank - Wings/Effect/Doll item will be given as a form of package. - Obtainable amount is limited to 20 per each server. - Obtainable amount of [Legend] rank reward resets on the scheduled maintenance on December 29, 2020. Unique Rank - Costume item will be given as a form of package. - Obtainable number of items is limited to 400 per each server. - Obtainable amount of [Unique] rank reward resets on the scheduled maintenance on December 29, 2020. Magic Rank - Costume item will be given as a form of package. - No limits on the obtainable number of items. STEP 3. Go to the [Demon God's Temptation Points Store] and buy costumes by using Demon God's Temptation Points. Important - Consume Demon God's Temptation Points to exchange with the items in the Point Store. Points can be shared between teams. - Costume selection box from the [Demon God's Temptation] event can be exchanged into Demon God's Temptation Points. - Contents of Demon God's Temptation Points Store will change when the contents of [Demon God's Temptation] event changes. - Items from the Demon God's Temptation Points Store are not included in the number of acquisition limits per server. - [Wings/Effect/Doll] items exchanged from Demon God's Temptation Point Shop are given as a form of item, and [Costume] is given as a form of package. All contents from the package and items, exchanged by the points can only be moved to Team Storage. ※Contents described in this posting may be added, deleted, or changed due to updates.
The Art of Love Fan Art Festival - IP Theft
Greetings Saviors, We are sorry to announce that there was a case of IP theft during the "The Art of Love" Fan Art Festival. We have removed the piece, which submitted by Tsun**** - "The Love on Fire!", from the game, the announcement and Facebook. The removal of the in-game image will require a small patch that should be applied via Steam's servers soon. All prizes will be deprived as stated in the Festival's policies and disclaimers section. See full details here. Policies and Disclaimers The creator of the material will hold the rights of the submitted work, however, by submitting the work, you agreed to have the material to be applied to in-game loading screens and posted on the forum to introduce the selected works. The images might undergo slight modification when applying them to the loading screen. The date of loading screen application shall be announced at a later date. The loading screen images are subject to change without prior notification. imcGAMES will not be held responsible for the plagiarized works submitted by a user. When plagiarism or IP theft is confirmed, we may retrieve all the benefits and the prize given to the user. You may not post materials that are sexually explicit, offensive to certain groups or generally inappropriate for the game’s T rating. Sincerely, IMC Staffs
Scheduled Maintenance for February 03, 2022
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (February 03, 2022). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
8th Anniversary Event: Little Witch's Happy New Year
Greetings Savior! The Little Witch and her friend Snigo have come to celebrate the 8th Anniversary of Tree of Savior and the year 2024! Event Period FROM the scheduled maintenance on January 2, 2024 TO the scheduled maintenance on February 6, 2024 Who Can Participate - Every savior How to Participate Step 1. Clear the event dungeon and obtain the [2024] New Year's Token! - The event dungeon will be open from the scheduled maintenance on January 2, 2024, to February 5, 2024, 05:59 KST. - You can enter the New Year event dungeon 6 times weekly per team and the entry count is reset on Monday 6 AM KST. - Check your event status by typing in the '/newyear' command. - You can enter the event dungeon by talking to the Event NPC Little Glacia. ▶Little Glacia - The locations of the event NPC are as follows. Step 2. Collect the [2024] New Year's Token and exchange it with various items from the [2024 New Year] Exchange Shop. Category Item Quantity Trade Property Required Token Special [2024 New Year] Legend Card Selection Album 1 Team Storage Only 150 Special 7 Star Leticia Card 1 Team Storage Only 150 Special 4 Star Leticia Card 1 Team Storage Only 25 Special Advanced Enchant Scroll(Untradable) 1 Team Storage Only 10 Special 10-Star Gem Abrasive 1 Team Storage Only 30 Special [Lv.500] Advanced Goddess Ichor (Weapon) Fragment (Bound) 1 Team Storage Only 100 Special [Lv.500] Advanced Goddess Ichor (Armor) Fragment (Bound) 1 Team Storage Only 100 Special Advanced Spaulder of Ferocity Fragment (Bound) 1 Team Storage Only 100 Special Advanced Belt of Insight Fragment (Bound) 1 Team Storage Only 100 Entry Voucher Division Singularity Add. Reward Voucher 1 Team Storage Only 10 Entry Voucher Challenge Mode Add. Reward Voucher (Untradable) 1 Team Storage Only 10 Entry Voucher Abyssal Observer (Auto/Solo) One Entry Voucher (Untradable) 1 Team Storage Only 10 Entry Voucher Dreamy Forest (Auto/Solo) One Entry Voucher (Untradable) 1 Team Storage Only 10 Others Character Bound Ark Level Up Scroll (Lv.10) 1 Team Storage Only 25 Others Storage Ark Register Voucher 1 Team Storage Only 25 Others [Event] Mystic Tome 1 Team Storage Only 1 Others [Event] Attribute Points 10,000 1 Team Storage Only 1 Others [Event] Special Res Sacrae Growth Box 1 Team Storage Only 10 Others Goddess Token (Lada): 50,000 1 Team Storage Only 5 Important - Little Glacia NPC is available until the scheduled maintenance on February 6, 2024. - The New Year's event dungeon is available until February 5, 2024, 05:59 KST. - [2024] New Year's Token will be deleted after the maintenance on February 6, 2024.
[COMPLETE] Known Issues: December 12, 2017
Greetings, Saviors. The following issues have recently been reported and are being investigated. 1) Dungeon Count Issues - There have been reports of the Dungeon Run Count UI showing abnormal numbers. We are currently investigating this issue and will be providing compensation should we find that the issue prevented players from getting as many runs as they should have. We will update this announcement once we obtain more details about the errors reported. Thank you for your patience and understanding. UPDATE: This issue has been resolved. However, if you are experiencing dungeon count issue again, please let us know via Support ticket. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.