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Follow-up measures to the removal of all DLC products from the Steam Store

Greetings Saviors, As you may know, we have removed all DLC products from the Steam Store on the 30th of May, 2016. This was done as we felt that the DLC products were redundant due to the launch of TP Bundles from the Steam Inventory Store. Therefore, we have also restricted the ability to receive any further DLC products as this will be unnecessary.   Please let us know via the ticket system if you have not yet redeemed the DLC product and are now unable to do so. Please include the following information in order for us to process the requests. 1. Steam ID 2. Team Name 3. Server  4. DLC Product Name 5. Screenshot (for proof of purchase) Sincerely, IMC Staff

Announcement
June 3rd, 2016
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Dev Interview: Klaipeda’s New Face

  Greetings, Saviors! Now that Klaipeda has become the starting city for all characters and home of the popular Mercenary Post, many have come to settle in the new bustling hub. Klaipeda’s evolution is far from over, however. The devs are planning a large-scale renovation of the city that promises to turn the old town into a wider, more welcoming home for all adventurers. We sat down with Tree of Savior’s head of development (HOD), who’s in charge of planning the renovation, and our art director Maggi, responsible for designing the city's revamped façade, to find out more about Klaipeda’s new face.   Staff: It’s a pleasure to finally meet you in person. I’m sure our players are looking forward to hearing from you, too. HOD: The pleasure is all ours. Staff: So, let’s talk about Klaipeda (the in-game city). With more people coming into the city, it is starting to look a lot more crowded than before. In some channels you almost feel like you’re going to bump into someone when you’re walking around! How did you decide to expand and renovate Klaipeda? HOD: As most players will know, the previous main city was Fedimian, which is up north in the level 100 region. We are very fond of Fedimian and its cozy, rustic feel, but considering that a large part of all characters are high level, the fact that Fedimian is located out of the reach of lower-level characters meant that it was often difficult for new players to feel like they’re in a populated MMORPG. If someone comes into TOS for the first time and their starting city has only a few active characters, they’re going to think, “Should I be playing this game?” To address that issue, along with the recently-updated combat system and the new/returning player events bringing in more start-level characters, we thought it was time to expand Klaipeda and turn it into a more active and friendly central city. Staff: That sounds like a great welcome for new players, and I’m sure a lot of existing players will appreciate it, too. But I can imagine everyone’s already wondering what the new Klaipeda will look like, so I hope Maggi can let us in on that. But first, would you sign my TOS goddess poster? I’m a huge fan :’) Maggi: (signing the poster) Hahah, of course. Staff: Alright, onto the actual question, which is: what is your vision for the new face of Klaipeda? Maggi: Klaipeda is a city that’s very dear to me. Tree of Savior was the first time I got to work on background art; before that, I had only designed characters. And it all started with Klaipeda. We planned alternative names for the city and I submitted a series of different concepts for how it was to look like before we decided on the final image. Klaipeda was the first city players got to see in Tree of Savior, so it needed to convey our game’s characteristic cute but classic style as accurately as possible. To this day, I still think Klaipeda is the city that best manages to do that out of all the others. Staff: For this project, you’re in charge of directing the aesthetic and practical design of the new “constructions” in Klaipeda. When you heard that the city was being expanded, what was the first thing that came to mind? Maggi: The first thing that was mentioned in the initial meeting was that players needed a wide area, like a big plaza, where they could meet and hang out in the city. I started thinking about how I could make that happen, and I figured I could expand Klaipeda’s “third floor” area, which is mostly empty, relocate some NPCs and create a nice, spacious area there. And since we’re going to change the structure of the city, I thought it would be fun to go all out and add a water course to the upper section and a water wheel to give it a livelier feel. Staff: Is there any part of the renovations that you absolutely insisted on keeping? Maggi: I wanted to make sure that we could integrate little elements that would naturally draw players to the plaza. I thought that simply having a wide space available in the city wouldn’t make it much of a proper hangout place, so I designed it in a way that, with the Mercenary Post NPCs relocated, we can also use the space to add things like hair salons in the surrounding buildings or fishing spots in the water courses. The main purpose is to turn Klaipeda into a living, breathing city. Staff: Speaking of a living, breathing city, Mr. Head of Development, do you remember this lady? < Inesa Hamondale, Lord of Orsha > HOD: … Staff: She would very much like to know why Orsha is no longer a starting city for newly-created characters. HOD: It’s true; this is a point in our development history that is most unfortunate. We felt that, from the perspective of a new player coming into TOS and creating their character, starting in Orsha was unnecessarily confusing, as it made it difficult for the player to know what scenarios to expect and how to carry on playing the game. Klaipeda and Orsha aren’t in different realms, nor do their contents oppose in any way, so we concluded that it didn’t make much sense to have both options available. In terms of actual gameplay, technically you could start on one route and move back and forth between both quest paths, but what we found was that this commonly confused players instead of increasing the sense of freedom of exploration. Also, this division only happened in the lower Rank areas until level 100, which in terms of development resource allocation and scenario satisfaction wasn’t always the most effective setup. These reasons, along with our plans for Klaipeda’s renovations, are what led us to ultimately remove Orsha from the starting city options. Staff: So… what’s going to happen to Orsha now? HOD: For now we’re going to leave Orsha as it is, but in the future we want to make use of the city to provide players with more meaningful and interesting contents. Staff: I see. I think we, as inhabitants of the Kingdom, can understand that. Now, Maggi, I had a look at the new concept images for Klaipeda, and in one of them you have this beautiful drawing across the pavement. It’s a very fresh and unique touch to an RPG. Would you care to talk about that? < Concept image of Klaipeda seen from above > Maggi: The idea actually came from our concept designer. In quarter-view games, the floor is very important, and this time we wanted to add something to celebrate Goddess Jurate, so we thought of a drawing spread across the pavement. Our designer immediately pulled together a quick sketch and – what do you know – it looked amazing. I have a feeling this won’t be the last pavement drawing we’ll be seeing from her, so keep an eye out for more. Staff: People often associate the visual world of Tree of Savior with your own creations, but it’s nice to see how much of it comes from the joint efforts of your team. Now I must ask; what main changes can we expect to see in Klaipeda? HOD: The Mercenary Post is going to a wider area at the top of the map, with a path leading up to it. In this area we’ll also be adding a few contents in the buildings and structures of the city that players can interact with. All in all, we expect Klaipeda to become Tree of Savior’s main destination for city contents that all kinds of players can enjoy. Staff: I’m seriously considering moving to Klaipeda after hearing that. Just out of curiosity, could you share a bit of the process of the city’s reconstruction? Maggi: I can show you a rough sketch I did with the help of the background modeling team of how we first envisioned the new structure of the city. I then consulted with background designers to draw out a few sample buildings and facilities. < Sample images for Klaipeda’s expansion project > We also created a few props for a Jurate Festival to celebrate Klaipeda’s renewal. < Banners for the Jurate Festival celebrating Klaipeda’s renewal > Once that was done, the background modeling team took over to create the new structures and put everything into place. We worked very hard to portray the right feel in the city, especially with the opening festival, so we hope that comes across to the players. Staff: May the goddesses bless the renewed city of Klaipeda, and thank you very much for the interview. HOD/Maggi: It’s been a pleasure. Thank you all for your support.  

Developer's Blog
June 2nd, 2017
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[COMPLETE] Scheduled Maintenance for July 11, 2017

Greetings, Saviors!We would like to announce the details of our weekly maintenance for (July 11, 2017). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.

Patch Note
July 11th, 2017
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[COMPLETE] Telsiai and Varena Servers Connection Issues - June 14th, 2016

Greetings Saviors, The maintenance has ended and you will now have access to the game servers. Greetings Saviors, We are aware that players may be experiencing temporary connection issues to the Telsiai and Varena servers.  This is due to some internal connection issues between the servers. We are currently working on fixing this issue as soon as possible. As always, we thank you for your continued support, understanding, enthusiasm and love for Tree of Savior.  

Announcement
June 14th, 2016
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Scheduled Maintenance for January 23-24th, 2017

Greetings, Saviors!We would like to announce the details of our weekly maintenance for January 23-24, 2017. Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.

Patch Note
January 23rd, 2017
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TOS Stamp Tour

  Greetings, Saviors!   Get busy with the TOS Stamp Tour, provided by our wonderful friends at the Magic Association. Complete various missions to receive a well-done stamp in your personal Journal and receive amazing rewards!         Event Period     FROM the scheduled maintenance on October 29, 2019 TO the scheduled maintenance on December 3, 2019       Who Can Participate     - This event is open to all players       How to Participate     STEP 1. Visit the Magic Association NPC in Klaipeda and Orsha and select the 'Participate in Stamp Tour' dialogue option to begin your TOS Stamp Tour.   STEP 2. You will receive a Tour Journal when having participated in the event, which contains various missions you can complete to obtain rewards.   STEP 3. The Stamp Tour Journal can be accessed by typing '/note' in the chat.       Stamp Tour Missions and Rewards     Category Beginner Novice Expert Growth Complete 1st Advancement Complete 3rd Advancement Reach Lv. 420 Rewards - [Event] Class Change Voucher Lv. 3 (14 Days) - [Event] Class Change Voucher Lv. 3 (14 Days) - Skill/Attribute Reset Potion Package (14 Days) - [Event] Unidentified Mystic Tome Enhancement (1) Have your +6 equipment inspected by the Magic Association NPC Have your Stage 3 equipment by the Magic Association NPC Have your +11 Stage 8 equipment inspected by the Magic Association NPC Rewards - [Event] Enhancement Coupon: 100,000 Silver - [Lv. 420] Stage 5 Transcendence Scroll - [Lv. 420] Stage 8 Transcendence Scroll Enhancement (2) Enhance a Gem or a Monster Card over 10 times during the Tour Have your 10-Star Monster Card or 8-Star Gem inspected by the Magic Association NPC Remove socket from an equipment of Lv. 390 or above 7 times Rewards - Enhancement Card: 100 (14 Days) x3 - 5-Star Gem Abrasive (14 Days) - Lv. 10 Enhancement Card (14 Days) x3 - 7-Star Gem Abrasive (14 Days) x3 - Ancient Golden Socket x2 Combat (1) Complete a Level Dungeon or Mercenary Post Mission 3 times during the Tour Complete a Level Dungeon or Mercenary Post Mission 40 times during the Tour: Using a Multiplier Token counts towards the mission Complete a Level Dungeon or Mercenary Post Mission 100 times during the Tour: Using a Multiplier Token counts towards the mission Rewards - Instance Dungeon Reset Voucher (14 Days) x5 - Instance Dungeon Multiplier Token (14 Days) x20 - [Event] Savinose Weapon Selection Box Combat (2) Complete Saalus Convent Mission 5 times during the Tour Participate in Team Battle League 10 times during the Tour Become an MVP in Gemstone Feud once during the Tour Rewards - (Lv. 420) Stage 3 Transcendence Scroll - Uphill Defense Points 1,000 (14 Days) - [Event] Savinose Armor Selection Box Cooperation (1) Complete Uphill Defense at any difficulty 3 times during the Tour Complete Uphill Defense at any difficulty 8 times during the Tour Complete Uphill Defense at any Very Hard difficulty 5 times during the Tour Rewards - Uphill Defense Points 500 (14 Days) - Uphill Defense Points 1,000 (14 Days) - Uphill Defense Points 3,000 (14 Days) Cooperation (2) Complete a Unique Raid 3 times during the Tour Complete a Unique Raid 8 times during the Tour Complete a Legend Raid 5 times during the Tour Rewards - Raid Portal Stones x20 - Raid Portal Stones x40 - [Event] Savinose Armor Selection Box Challenge Complete Challenge Mode Stage 5 during the Tour Complete Challenge Mode Stage 7 during the Tour Complete Remnants of Bernice to Stage 40 during the Tour Rewards - Challenge Portal Scroll (14 Days) x3 - Challenge Mode One Entry Voucher (14 Days) x3 - Looting Chance: 500 (14 Days) x10 - [Event] Savinose Armor Selection Box Adventure (1) Complete Mysterious Slate (2) quest Complete Mysterious Slate (2), The Hidden Sanctum's Revelation (1), To Gateway of the Great King quests Complete Mysterious Slate (2), The Hidden Sanctum's Revelation (1), To Gateway of the Great King, The King of the Great Humans, Goddess Gabija, The Bishop's Last Mission (2), Revelations of Forest of the Land, Revelation of Kalejimas, The Final Battle (6) quests Rewards - Miracle Seed (14 Days) x15 - Goddess Sculpture (14 Days) x15 - Basic HP Potion Lv. 10 x200 - Basic SP Potion Lv. 10 x200 - Lv2 Settlement Support Potion x50 - [Event] Savinose Armor Selection Box Adventure (2) Explore a map 100% 20 times Complete over 30 Collections Explore a map 100% 50 times, complete over 50 Collections Rewards - Attribute Points 10,000 (14 Days) - Attribute Points 10,000 (14 Days) x3 - Attribute Points 10,000 (14 Days) x5 Livelihood (1) Use a Ausurine or Vakarine Goddess Statue 3 times during Tour Repair equipment 100 times through the town's blacksmith Find all Ausurine and Vakarine Goddess Statues on the map Rewards - Basic Warp Scroll x10 - Superior Urgent Repair Kit x20 - Attribute Points 10,000 (14 Days) x10 Livelihood (2) Purchase an item on the Market during the Tour Purchase Soul Crystal x20 from the TP Shop during the Tour Fish successfully 300 times Rewards - Token: 1 Day [Event] - Token: 7 Days [Event] - Silver Fish x 1,000   - You can also receive a [Event] Stamp Tour Completion Reward Box (14 Days) when completing all the available missions. - Players can use the [Event] Stamp Tour Completion Reward Box (14 Days) to receive a [Lv. 420] Stage 10 Transcendence Scroll and 20,000,000 Silver.       Important     - Some enhancement missions will require you to have your inventory inspected by a Magic Association NPC. - Enhancement rewards can be received one at a time, which means you will have to have your inventory inspected multiple times when you have multiple items that meet the requirement for the mission in your inventory. - You can move the mouse over certain missions to view specific instructions on the mission tooltip. - Items obtained from the [Event] Savinose Weapon/Armor Selection Box cannot be Enhanced or Dismantled. - All reward items, except for the Instance Multiplier Token (14 Days) and Lv. 10 Basic HP/SP Potion, cannot be traded but can be transferred via Team Storage.

Event
October 28th, 2019
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Preview: Tree of Savior W Release and Integration of Region

Greetings, Saviors.     We would like to announce that [Tree of Saviors W] will open on Tuesday, April 25, 2023, where Saviors playing Tree of Saviors in various regions will be united on one server to enjoy new encounters, adventures, challenges, and competition.     [Tree of Saviors W] will bring together Saviors from all of Asia, including Korea and Japan, which will allow everyone who has been playing in their respective regions to be able to meet and make memories together across languages and cultures.   Saviors from your favorite guilds and regions will be able to find new goals to work towards, while those who aren't tied to a guild or region will be able to create their own unique groupings.   No new installations or changes are required to enjoy [Tree of Saviors W]. You'll be able to access [Tree of Saviors W] by running your existing client in each region via the STEAM platform, and Saviors in each region will meet on one and the same server.   Tree of Saviors W will also add live chat translation, and you'll be able to choose which language is displayed in the client.     The opening of [Tree of Savior W] will be accompanied by a variety of events. In particular, special rewards will be awarded for the first Guild Territory War after the integration.   The following flag rewards will be awarded to Guilds that capture the Champions League areas: 'Genar Field', 'Aqueduct Bridge Area', and 'Baron Allerno'. Flags can be imprinted with text and images of your choosing.     [Guild Territory War Championship] "Win the Champions League!"     ※ The details of the event will be notified in the future announcement.   [Tree of Savior W] integrations are guided by the following policies:   ‘Tree of Savior W’ Policy    -  Date: Scheduled maintenance on April 25, 2023   -  Target: [KOR] Laima server, [JPN] Medeina server, [Global] Telsiai server  -  Server Name: W server   Category Major Integration Policies If you only have a team on 1 server  # The team is transferred without changes except for the reset categories If you have teams on more than one server  # Only the information from one team, selected based on the criteria below, will be transferred, and no other team's information will be transferred. (The following criteria will be applied to determine which teams are transferred)   1. Team with more premium TPs   2. Team with higher team levels (experience)   3. Team with more characters created   4. Team with later team creation dates  # Premium TPs are transferred to the final team after all teams' information is summed.  - They are also transferred if they were converted to points using TP-packaged items.  # For further activation of teams not selected by the above criteria, you will need to apply by creating a new STEAM account.  - The details of the procedure will be announced in a separate announcement in the future. Guild   # General Guild  - If the Guild Master's team is transferred, the guild will also be transferred and any guild members not transferred will be removed from the guild.  - If the Guild Master's team is not transferred, the guild will be disbanded and the guild members will be changed to a guildless status.  - If there are two guilds with the same guild name, the later created guild will be renamed to "Guildname_1" and will receive a “Guild Name Change Voucher”.  # TOS Support Guild  - If your team is a member of a TOS Support Guild, it will be transferred to the TOS Support Guild on the Laima server.  - The Guild Master/general guild member's rank and privileges are retained.  # Not in a guild  - If the team being transferred is not in a guild, it will be transferred as a guildless status.    ※  Premium TPs are paid products, excluding free/event TPs.  ※  Data related to teams/characters/companions deleted before the integration will be unrecoverable after the integration.     Reset Categories   Category Details Ranking (Record)  # GTW Spot Capture Guilds    # Ranking/Records of the following contents  - Blockade Battle, Joint Strike Raid, Weekly Boss Raid, Remnants of Bernice, Fishing, etc    # Ranking and play records of the Pilgrim (Extreme) mode Guild  # Guilds that do not meet the integration conditions   # GTW tariff, Applications, Guild Tower, Declare War, etc Other  # If you have a duplicate team name  - The team name of the first team to claim it is retained  - However, even if the team name is claimed first, if the account hasn't been accessed within one year at the time of the integration, the team name of the other team with the access record will be retained.  - If all teams have not accessed within a year, the first team to do so keeps the team name.  - Other teams that don't keep their team name will be renamed to "Team name_1" and will be given a “Team Name Change Voucher”.  # Items listed for sale in the market  - These items will be unregistered and moved to your Market Retrieve Tab.    # Installed User Shops  - All installed user shops such as Food Table, Repair Shop, Spell Shop, and Equipment Maintenance Shop will be removed    # Chat, Party    ※  Fishing Etching and Team Battle League are unavailable from 4/17 to 4/25.  ※  Guild Territory War will not be held on 4/23.  ※  The following contents will be unavailable during 4/24 ~ the scheduled maintenance on 4/25.      -  Extreme Mode, Blockade Battle, Weekly Boss Raid, Remnants of Bernice  ※  Please receive the ranking rewards (ex; Blockade Battle) before the maintenance on April 25, as all rankings and records will be reset.     ※ Integration policies and other details can be changed in the future.   [What changes with W]    - The trade properties of some item changes.     - Some non-tradable items are changed to tradable.   - The prices of some TP Shop item changes.   - The recharge rate of free TPs changes.     - Free TP recharge duration: 4 hours per 1TP → 2 hours per 1TP   - The TOS Support Guild will be integrated into the Laima server’s TOS Support Guild. Therefore, some data of the TOS Support Guild on the [SEA] Telsiai server will be deleted.     - Deleted data : Guild Storage, Shared Guild Storage, Guild Mileage, Guild Housing   - Accounts accessed within the last year (March 31, 2022 00:00 ~ scheduled maintenance on April 25, 2023) + All accounts that have purchased TP +  All accounts with paid TP + All accounts that have used paid TP will be excluded from the Dormant Team. [Related Notice]   ※ More details will be announced in a future post.     [SEA] Telsiai server's time zone changes and various content time changes accordingly   - As the servers are merged, the [SEA] Telsiai server time base will change from EST to KST. - The duration of various contents will be changed to be the same as TOS KOR. The changes are as follows.   Guild Territory War Period Before SGT 20:00~21:00 (EST 7:00 ~ 8:00) After SGT 19:00~ 20:00 (KST 20:00 ~ 21:00)   Team Battle League 1st 2nd Before SGT 17:00 (EST 04:00) SGT 23:00 (EST 10:00) After SGT 20:30 ~ 23:-00 (KST 21:30~24:00)   Blockade Battle Sunday Entry Time Monday Entry Limit Entry Limit on other days of the week Before SGT 07:00 ~ 19:00(EST 18:00 ~ 06:00) SGT 19:00 ~ 07:00 (EST 06:00 ~ 18:00) SGT 06:00 ~ 07:00 (EST 17:00 ~ 18:00) After SGT 05:00 ~ 17:00 (KST 06:00 ~ 18:00) SGT 20:00 ~ 05:00 (KST 21:00 ~ 06:00) SGT 04:00 ~ 05:00 (KST 05:00 ~ 06:00)   Joint Strike Raid 12:00 PM 10:00 PM Before SGT 12:00 (EST 23:00) SGT 22:00 (EST 09:00) After SGT 11:00 (KST 12:00) SGT 21:00 (KST 22:00)     ※ Details regarding server integration may change in the future.    

Announcement
April 11th, 2023
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[COMPLETE] Scheduled Maintenance for October 18th, 2016

Greetings, Saviors!We would like to announce the details of our weekly maintenance for October 18th, 2016. Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.

Patch Note
October 18th, 2016
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New Class Preview: Onmyoji & Retiarius

Greetings, Saviors! The Onmyoji & Retiarius are our next classes in the Wizard & Swordsman tree.  Today we bring you a sneak peek of what this class is about. Introducing our new class preview: Check it out below!       Heaven on Earth (Onmyoji Main BGM) Composed by SFA   Ra Reina (Retiarius Main BGM) Composed by Kevin   This song was exclusively made for the new classes "Retiarius" and "Onmyoji".  We will soon release the vocal version and the bgm movie trailer that is full of images so please stay tuned.     Onmyoji New Class Preview: Wizard     Retiarii New Class Preview: Swordsman     See you soon!

Announcement
March 8th, 2018