Greetings, Saviors. The following is the list of bugs or issues that has been reported to us and we are aware and currently working on them. GENERAL 1) Server Lag Issue We have received reports of lag from our users after the last maintenance, mostly from [SEA] Telsiai server. 2) Certain Red Seeds Issue There have been certain bug reports regarding the red seeds and the event. We are investigating the issues. 3) Buffs Getting Removed When Changing Maps When a character player moves to a different location some buffs (Namely "Sacrement") getting removed. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/Team/server/class details, and timestamps would be greatly appreciated. That way we can have more information to work with on a more specified problem allowing it to be resolved faster.
Greetings, Saviors! We’ve been receiving some reports recently about missing party EXP bonus in dungeon/mission auto-matched parties. We would like to assure you that, while the EXP bonus icon no longer appears in the Character Info window, it is applying correctly as intended, meaning your characters are still receiving the EXP bonus every time you run a dungeon/mission in an auto-matched party. We offer our apologies for the misunderstanding and remind you to send in a ticket via our Support page if you run into any other issues. Thank you.
Greetings, Saviors!We would like to announce the details of our weekly maintenance for November 22nd, 2016. Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Greetings, Saviors! We’re getting ready to release a new item bundle DLC on Steam for Saviors looking to give new life to their characters: the Fresh Start Pack. Not only that, we’ll be launching this DLC pack with a limited-time discount of 40%! Make sure to read the details below. Fresh Start Pack DLC - Available for purchase on Steam: from (EST) November 22 to December 20, 2016.* - 40% OFF limited-time offer: from (EST) November 22 to November 29, 2016.* *Note: The starting and ending dates for both the purchase and the discount periods mentioned in this announcement are estimated dates and can vary slightly depending on the time at which they are processed by Steam. If you wish to purchase the Fresh Start Pack DLC, we advise you to do so in advance as much as possible before the end of the discount/purchase period. DLC Contents - 1x Stat Reset Potion - 1x Skill Reset Potion - x5 Instance Clear Voucher [★] - x10 Honey Dumpling + FREE: - x10 Settlement Support Potion - x100 Highly Condensed HP Potion - x100 Highly Condensed SP Potion IMPORTANT 1. The Fresh Start Pack will be released as four different DLCs, one specific to each server region, being tagged as [NA], [EU], [SEA] or [SA] accordingly. DLC products are region-exclusive, meaning they can only be redeemed in servers of their corresponding region (e.g. Fresh Start Packs tagged [SEA] or [SA] cannot be redeemed in Klaipeda, Orsha or Fedimian). Make sure to confirm your server region and carefully check the region tag of the DLC before you purchase. 2. Each DLC can only be purchased and redeemed once per Steam account. Accounts that have already purchased the Fresh Start Pack will no longer be able to purchase this DLC for servers of the same region. 3. All DLC products are non-refundable once redeemed in the server. 4. The Fresh Start Pack will be available for purchase on Steam from (EST) November 22 to December 20, 2016.
Q1. On keyboard mode you use the space bar to interact with NPCs, but on mouse mode all you can do is click, which can be a bit complicated to use in busy cities. Any plans to work on this? A1. We are aware that TOS’ fixed quarter-view style can sometimes make things difficult for mouse mode users, especially when objects are too close or overlap. This is something that we’re concerned about as well and definitely want to improve. We’re still considering this issue in general, but some improvements that maybe could be applied in the future would be, for example, defining specific keyboard keys for certain actions or allowing for more flexible control setting in mouse mode. Q2. We know kTOS introduced equipment slots in companions already, but they only work with the same equipment used by player characters. Are you planning to add any companion-specific equipment? A2. Yes, one of the reasons we created those equipment slots for companions was to eventually have items made specifically for them. As of now, this feature is still very much in the early stages of development so there’s no telling when the final products will be out, but we are looking over a few companion equipment options, including some companion hair accessories.
[SEA] Telsiai and Varena Connection IssueGreetings Saviors. We have received some connection reports from [SEA] Telsiai and Varena servers due to temporary server unrest. The issues have been resolved now. Please let us know if the problem re-occurs.
Greetings, Saviors! We would like to let you know in advance of a few changes we will soon be applying to the TP Shop. After the introduction of the Goddess’ Blessed Cube and the medal system, costumes previously sold on the TP Shop were moved to the Exchange Shop, where they can currently be acquired in exchange for medals. Soon, we plan to also remove all hair accessories sold on the TP Shop from their current tab and add them to the Exchange Shop along with the costume items. This, of course, means that they will also be available for purchase only via medal exchange. We expect to move premium hair accessories to the Exchange Shop on the following date: - EST December 6, 2016 (during the scheduled maintenance period) Please note that the Cockatrice Head item is classified as a premium hairstyle (not an accessory) and thus will not be affected by these changes.
Greetings, Saviors!We would like to announce the details of our weekly maintenance for November 15th, 2016. Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Greetings, Saviors! We have a new event coming up to celebrate Thanksgiving and set the mood for the holiday season. Read below to find out how to participate. 1. Event Period - From: scheduled maintenance on November 15, 2016 - To: scheduled maintenance on December 6, 2016 2. How to Participate - Receive an event Seed from the Event Notice Board. You can receive a maximum of one per day. - Use the Seed to receive its buff effects or plant it to grow yourself a prize. a) Seed buff effects (if used): +2 speed movement and +25% EXP gains for 1 hour b) Growing a prize (if planted): plant the Seed in one of the locations mentioned in this notice and a random prize will be ready to harvest after 1 hour - Event seeds can be planted in the following maps: Shaton Farm, Tenants' Farm, Myrkiti Farm, Greene Manor 3. Important - Participation in this event is limited to characters of levels 50 and above. - Event Seeds will be deleted after the event period has ended. - Planted seeds will be automatically deleted during every scheduled maintenance. - Planted prizes can be collected by anyone as soon as they are ready to be harvested. Please note that you alone will be responsible for keeping your harvest safe as we will not be providing help with lost harvests.