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[EDITED] Scheduled Maintenance for February 21, 2023
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (February 21, 2023). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
[UPDATE] Known Issues Jan 18, 2019
Greetings Saviors, The following issues have come to our attention since the Temporary Maintenance on January 17, 2019. 1) The issue Where chat emotes are displayed as dots and is not displayed on the chat window when entered. 2) Priests being able to use Resurrect more than once per round in TBL contrary to its tooltip description. [FIXED] Hoplite normal attacks not dealing any damage in PvP situations when under the effects of Sharp Spear. Our devs are currently aware of the above issues and are currently working to resolve them as soon as possible. We will make sure to let you know by updating this announcement when the said issues have been resolved. Also, we are still in the process of working to restore the lost equipment for the players who have accidentally discarded their items while equipping gems and also compiling the tickets sent in for the return of appearance items as requested by users. Thank you for your patience and understanding. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
[NA] / [SA] Channel Maintenance Notice
Greetings Saviors. We are currently performing a temporary channel maintenance operation in the [NA] Klaipeda server, in order to investigate and correct the NPC errors reported earlier today (click to see the Known Issues announcement). The process is already complete in [SA] Silute, and we will update this announcement when the maintenance in [NA] Klaipeda is also complete. Our apologies for the late notice. In the meantime, you may experience instability in the city of Klaipeda and/or other maps, and the channels being repaired will appear to crash. Please note that this is necessary in order to fix the issue and stabilize the channels. Thank you for your patience and understanding.
[UPDATE] Known Issues - August 27, 2019
Greetings Saviors, The following issue has recently come to our attention: - The issue with the level of Unique Enchant Jewel from Leticia Cube - [RESOLVED] Snow Globe Cube being displayed as Wake Up Special Premium Package in the Shop UI The devs are aware of the above issue and the Lv.1 Unique Enchant Jewels will be retrieved and replaced with appropriate Unique Enchant Jewels after the current edition of Leticia Cube is removed. [RESOLVED] The Snow Globe Cube will now display the correct name in the game's Shop UI. Thank you for your patience understanding.
Announcement Regarding Borutos Kapas
Greetings Saviors! We would like to announce a couple of changes made to the new Borutos Kapas raid. 1. Issues with the Boruta spawn times have been resolved We have resolved the issue where Borutos Kapas did not spawn on the correct times during the weekends. The final schedule for the Borutos Kapas raid will be as follows: Weekdays: 19:00 - 01:00 local time (EST/CEST/BRST/SGT) Weekends: 14:00 - 03:00 local time (EST/CEST/BRST/SGT) 2. Mark: Borutos Kapas will temporarily be disabled The visual effects and the debuff for Mark: Borutos Kapas will be temporarily removed until the issues that it causes server-side is resolved. Thank you for your patience and understanding. Regards, Tree of Savior Team
Account Suspension and Announcement, November 15, 2024
Greetings Saviors, We would like to inform our community about recent actions taken to address inappropriate behavior in the game. We have permanently banned accounts involved in exploiting multi-accounting to gain unfair advantages. This action is part of our ongoing efforts to maintain a fair and enjoyable gaming environment for all Saviors. Action Taken: Permanent Ban Total Accounts: 4,226 If you have any concerns or issues regarding this action, please contact us through sending a ticket. Best regards, Tree of Savior.
Goddess' Blessed Cube Bonus Rewards Announcement
Greetings, Saviors! There is some misunderstanding on how to receive the bonus rewards from the 25th Cubes you opened. You will receive 1 random Rank A item every 25 Cubes opened. To receive your Special Reward, you must interact with the Bonus Cube located next to the TP Shop to receive your special reward. STEP 1. Locate the Bonus Cube next to the [TP Trader] Leticia in Klaipeda. STEP 2. Interact with the Bonus Cube to find if you are qualified for the bonus rewards. STEP 3. If you met the criteria, you will receive the bonus rewards. [IMPORTANT] This is Goddess' Blessed Cube Special Reward.
[FIXED] Chat and Party Function Issues in [SEA] Varena
UPDATE: ISSUES FIXED - Chat and party functions are now working as intended in [SEA] Varena. Thank you for your patience. Greetings, Saviors. Our [SEA] Varena server is undergoing a few technical difficulties that have affected the chat and party functions, as well as some maps. For the time being, please note that you may not be able to use chat or party functions, or enter certain maps. If you find your character is stuck in a map, kindly send in a ticket via our Support page. We will let you know as soon as these issues are resolved. Thank you for understanding.
GM Santa's Christmas Gift
Greetings Saviors! GM Santa has prepared gifts to celebrate Christmas:) Merry Christmas saviors! Period From December 21, 2021 To December 25, 2021 Who can Participate - All saviors How to participate STEP 1 Check your mailbox during the event period! STEP 2 Enjoy your time playing Tree of Savior:) - The gift for each day are as follows: Date Item Count December, 21 Challenge Mode One Entry Voucher (14 Days) 5 Attribute Points: 10,000 (14 Days) 2 December, 22 Demonic Sanctuary: Auto Match One Entry Voucher (7 Days) 3 [Lv.460] Legend Enchant Jewel 5 December, 23 Premium Awakening Stone (14 Days) 5 Bounty Hunt Written Order Selection Box 1 December, 24 Looting Chance: 500 (14 Days) 3 [Event] Sole Hunt One Entry Voucher(14 Days) 5 December, 25 Enchant Scroll (14 Days) 5 Division Singularity One Entry Voucher (1 Day) 3 ※ [Lv.460] Legend Enchant Jewel will be deleted during the scheduled maintenance on January 18, 2022. Important - Items from the event can only be moved to Team Storage. - The date and time are based on server time. - Items will be given to the mailbox. - Rewards for the day can only be received within that day.