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[COMPLETE] Known Issues - May 3, 2018
Greetings, Saviors. The following issues have been reported today: 1) Loading Screen Freezing - Several players have reported encountering freezing loading screens when attempting to move to a map in-game, becoming unable to enter the map with one or more specific characters. We are currently looking into the source of this issue and we will update this announcement once we obtain more details about the errors reported. If you are encountering this issue, kindly report it through a Support ticket along with your lastreplay file so we may further investigate the problem. You can find your lastreplay file at the following path: Steam/steamapps/common/TreeOfSavior/release/replay/lastreplay Thank you for your patience and understanding. [ISSUE FIXED] This issue has now been resolved. Please restart your game to apply the changes. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
Scheduled Maintenance for March 8, 2022
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (March 8, 2022). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
[UPDATE] Known Issues Jan 18, 2019
Greetings Saviors, The following issues have come to our attention since the Temporary Maintenance on January 17, 2019. 1) The issue Where chat emotes are displayed as dots and is not displayed on the chat window when entered. 2) Priests being able to use Resurrect more than once per round in TBL contrary to its tooltip description. [FIXED] Hoplite normal attacks not dealing any damage in PvP situations when under the effects of Sharp Spear. Our devs are currently aware of the above issues and are currently working to resolve them as soon as possible. We will make sure to let you know by updating this announcement when the said issues have been resolved. Also, we are still in the process of working to restore the lost equipment for the players who have accidentally discarded their items while equipping gems and also compiling the tickets sent in for the return of appearance items as requested by users. Thank you for your patience and understanding. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
[UPDATE] Patch Note Preview: July 15~16, 2025
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (July 15, 2025). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
[UPDATE] Known Issues - August 27, 2019
Greetings Saviors, The following issue has recently come to our attention: - The issue with the level of Unique Enchant Jewel from Leticia Cube - [RESOLVED] Snow Globe Cube being displayed as Wake Up Special Premium Package in the Shop UI The devs are aware of the above issue and the Lv.1 Unique Enchant Jewels will be retrieved and replaced with appropriate Unique Enchant Jewels after the current edition of Leticia Cube is removed. [RESOLVED] The Snow Globe Cube will now display the correct name in the game's Shop UI. Thank you for your patience understanding.
Announcement Regarding Borutos Kapas
Greetings Saviors! We would like to announce a couple of changes made to the new Borutos Kapas raid. 1. Issues with the Boruta spawn times have been resolved We have resolved the issue where Borutos Kapas did not spawn on the correct times during the weekends. The final schedule for the Borutos Kapas raid will be as follows: Weekdays: 19:00 - 01:00 local time (EST/CEST/BRST/SGT) Weekends: 14:00 - 03:00 local time (EST/CEST/BRST/SGT) 2. Mark: Borutos Kapas will temporarily be disabled The visual effects and the debuff for Mark: Borutos Kapas will be temporarily removed until the issues that it causes server-side is resolved. Thank you for your patience and understanding. Regards, Tree of Savior Team
[NA] / [SA] Channel Maintenance Notice
Greetings Saviors. We are currently performing a temporary channel maintenance operation in the [NA] Klaipeda server, in order to investigate and correct the NPC errors reported earlier today (click to see the Known Issues announcement). The process is already complete in [SA] Silute, and we will update this announcement when the maintenance in [NA] Klaipeda is also complete. Our apologies for the late notice. In the meantime, you may experience instability in the city of Klaipeda and/or other maps, and the channels being repaired will appear to crash. Please note that this is necessary in order to fix the issue and stabilize the channels. Thank you for your patience and understanding.
Goddess' Blessed Cube Bonus Rewards Announcement
Greetings, Saviors! There is some misunderstanding on how to receive the bonus rewards from the 25th Cubes you opened. You will receive 1 random Rank A item every 25 Cubes opened. To receive your Special Reward, you must interact with the Bonus Cube located next to the TP Shop to receive your special reward. STEP 1. Locate the Bonus Cube next to the [TP Trader] Leticia in Klaipeda. STEP 2. Interact with the Bonus Cube to find if you are qualified for the bonus rewards. STEP 3. If you met the criteria, you will receive the bonus rewards. [IMPORTANT] This is Goddess' Blessed Cube Special Reward.
[FIXED] Chat and Party Function Issues in [SEA] Varena
UPDATE: ISSUES FIXED - Chat and party functions are now working as intended in [SEA] Varena. Thank you for your patience. Greetings, Saviors. Our [SEA] Varena server is undergoing a few technical difficulties that have affected the chat and party functions, as well as some maps. For the time being, please note that you may not be able to use chat or party functions, or enter certain maps. If you find your character is stuck in a map, kindly send in a ticket via our Support page. We will let you know as soon as these issues are resolved. Thank you for understanding.