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Scheduled Maintenance for November 11~12, 2024
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (November 12, 2024). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Client Size and Resolution Mismatch Issue
Greetings, Saviors! We would like to announce that our developers worked on the mismatch of client size and resolution. The fix has been applied to the server and the client should fit to appropriate resolution. IMPORTANT: You need to restart the game client in order for the fix to be applied. If this problem persists, please report to us via Ticket. Thank you for your patience and support.
Scheduled Maintenance for May 3, 2022
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (May 3, 2022). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
[RESOLVED] Klaipeda and Orsha Login Issue
Greetings, Saviors! UPDATE: The [NA] servers are back up and you should be able to access them now. Compensation for the connection issues has also been sent to all teams on the Klaipeda and Orsha servers. Please collect it by October 08, 2017. We have detected connection issues in the [NA] servers and are currently looking into the source of the problem. We will update this announcement once we have more details about the issue. Thank you for your understanding.
Leticia's Secret Cube - June 7, 2022
Rank Item Quantity B Mercenary Badge Voucher : 10,000 1 B Combat Support Box 1 B Goddess Token (Gabija): 10,000 1 B Glowing Awakening Stone 3 B Enchant Scroll 1 C Mercenary Badge Voucher : 1,000 1 C Goddess Token (Gabija): 1,000 1 C Instanced Dungeon Reset Voucher 1 C Raid Portal Stone 10 C Challenge Mode One Entry Voucher 1
[SA] Known Issues: June 05, 2018
Greetings, Saviors. We are aware that the 'Silute' server has instability issues. As such, we are investigating the problem and will make another announcement as soon as possible. If you are experiencing this issue with the game, kindly share the screenshot of your Ping test result on the link below: https://forum.treeofsavior.com/t/ping-test-for-sa-silute-players-after-4-10-maintenance/379775 Thank you for your patience and understanding. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
Guide Event
Greetings Savior! Play the new contents of Tree of Savior updated on August 24, and share your tips and information on the Forum page:) Period From August 24, 2021 To October 5, 2021 Who can Participate - All saviors How to Participate Step 1 Write a guide that can be helpful for new/returning saviors. Step 2 Upload it on Forum - General Gameplay > Game Tips and Strategies category. - [Renewed] must be written at the front of the title. - Example: [Renewed] Leveling Guide, [Renewed] New Contents, [Renewed] Farming Consumables, [Renewed] New System (Equipment Succession, Goddess Equipment Enhancement), etc - Title, Server name, and Team name must be included in the post. Step 3 Selected Guides will be posted as a Community Guide after the event ends. Reward - Following rewards will be given to users by GM pick. (There won't be limits on the number of users.) - Title: Game Guide Creator x1 - Free Hair Dye Coupon x10 - Free Hair Coupon x10 ※ Cannot purchase Wigs and Hair Dye (item) with Free Hair Dye Coupon and Free Hair Coupon. - Winners will receive rewards every Tuesday during the scheduled maintenance. - All winners will be announced on the event page on October 11, 2021. Important - You can upload multiple guides. If multiple guides are well written, they can all be selected. - But, the reward will be given only once per week, and the title will be given only once during the event period. - Every selected guide will be included in the final guide posting. - Guides of the winners can be uploaded on Facebook official page, official website, and Forum Guide Thread. - Selected Guides will be moved to 'Community Guide'. - Rewards will be sent to the Mailbox and be deleted after 2 weeks. - Changing the team name before/after the winner announcement will not be counted. - If your team server name and team name is incorrect, you can be excluded from the winner list. - Inappropriate comments including things such as slander, insults, and hate speeches will not be counted and can be deleted. - Penalty will be applied when plagiarizing other user's guides. - Any participation after the event period will not be counted. - Guide written in languages other than English will not be counted. (Multiple languages allowed if English ver. is included.)
[UPDATE] Known Issue: December 29, 2018
Greetings Saviors. The following issues have recently come to our attention. The Error Code & Dungeon entry reset issue for Telsiai and Silute servers - We are currently working to find the means to resolve the issue as soon as possible. - We will be issuing the following items to all players on Telsiai and Silute as compensation for the issue: 5x Saalus Mission One Entry Voucher (5 Days) 5x Instanced Dungeon Reset Voucher (14 Days) 5x Instanced Dungeon Multiply Token (14 Days) Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
Patch Note Preview: May 1-2, 2023
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (May 2, 2023). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.