[COMPLETE] [EU] Temporary Maintenance Notice - May 12, 2017

Greetings, Saviors.   We will be performing a 2 hour-long maintenance on our [EU] Fedimian server on May 12, 2017.   Maintenance is expected to take place during the following period:   [EDT] 22:00 to 00:00 (May 11-12, 2017) / [CET] 04:00 to 06:00 (May 12, 2017)   Note that this temporary maintenance will only affect the [EU] server, Fedimian. We will update this announcement after maintenance is complete.   Thank you for understanding.

Scheduled Maintenance for May 1-2, 2023

Greetings, Saviors!We would like to announce the details of our weekly maintenance for (May 2, 2023). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.

Regarding the Issue with GTW

Greetings Saviors.   It had recently come to our attention that many players were barred from participating in Guild Territory Wars with an in-game message that said they could not participate for 14 days because of abandoning a guild. We have found out that this was caused by an error in the way which the game checked the player entry restrictions and guild membership and we will be patching the game to resolve the issue during our Scheduled Maintenance on February 19th, 2019.   As the majority of our players could not participate in GTW, we deemed that it would only be fair that we reset the seize status for ALL SERVERS that resulted from GTW that just took place over the past two days.   This means that tariffs will not be distributed to the guilds that successfully seized the spot areas, and all tariff rates for all cities across all servers will be manually reset until the next GTW session. Please note that the timed items related to the event(e.g. potions) will not be removed.   The following items will be provided to ALL PLAYERS during this week's Scheduled Maintenance as compensation for the issue:   - [GTW Event] Small Elixir of HP Recovery x20 - [GTW Event] Small Elixir of SP Recovery x20 - [GTW Event] Lv 15 Condensed HP Potion x20 - [GTW Event] Lv 15 Condensed SP Potion x20 - [GTW Event] Urgent Repair Kit x5 - [GTW Event] Lv 15 Condensed Movement Speed Potion x5   We apologize for the inconvenience we have caused over the issue and thank you again for your patience and understanding.     Regards,   Tree of Savior Team

Brain of Savior! Research Survey Report

Known Issue: Regarding the delayed end time of GTW

Greeting Saviors!     - The time of GTW is intermittently frozen when reaching 1 second remaining and the war continues. In this case, GTW does not end right at the scheduled time and ends after a few seconds of delay.      We are currently aware of the issue and when the same issue occurs in the future, please proceed until the GTW is entirely completed. We will only acknowledge the winner specified in the system as the final winner from now on.   Thank you for your patience and understanding.   Regards, IMC staff

Scheduled Maintenance for January 25, 2023

Greetings, Saviors!We would like to announce the details of our weekly maintenance for (January 25, 2023). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.

OBT Preview

Greetings, this is Se Yong Kim from “Tree of Savior (TOS)” Dev team. We have completed the open beta version of the TOS build (OBT version) and currently are testing it on our test server. If no significant problem is found, it is more than likely that we will use this version. The following contains the brief descriptions regarding the changes the OBT version would have.   1. Players can now choose the starting point. In CBT version, players started their journey on Klaipeda after getting the divine revelations from the goddesses. In OBT version, however, players can start their journeys from the new city “Orsha.” The Orsha route will largely be the same as the Klaipeda route. Both will have Rank 4 advancement, the storage service and etc. However, the Orsha route will provide players with new areas to explore and new quests to complete. The players from both Klaipeda and Orsha will join paths in “Femidian.” ▲ When creating a character, one can choose the starting city. This choice does alter the early quests and progression.   2. The level cap will be raised to Lvl. 280. In CBT3, players could only reach the lvl. 200 and progress up to Petrified City. The new version will allow players to reach lvl. 280 and new areas will be unlocked. New areas mean new boss monsters and new soundtracks, not to mention new collection for each area. ▲ The current highest accessible area   3. Each area has its own rank. In the previous version, the fields and dungeons only had names. In the OBT version, ranks will appear with their names. (E.g. Field ★★, Dungeon ★★★) As the rank goes up, so do the overall difficulty and the penalty. The rewards will suit the challenges, so don’t worry. Some monsters in the high-ranking fields might be capable of pre-emptive strikes like those of the dungeon monsters. So, you need to stay alert. ▲ Field ★★★, the monsters will attack first.   4. Rank 7 Class will be added. Now your characters can advance to the rank 7 along with two other circles for Rank 6. Let me introduce our new classes in the following.     ▲ Dragoon Dragoons are elite spear-wielding soldiers. They will gain more bonuses if they use two-handed spears instead of one-handed ones.   ▲ Templar Templars are the commander class that can form and manage guilds. Only the Templar classes can be the guild masters and choose the path a guild could take. For more info on the Guild system, please read the subsection below.   ▲ Warlock Warlocks use the power of evil spirits. They can summon or control evil spirits by defeating the enemies.   ▲ Featherfoot Featherfoots are the wizards that absorb the life force of the enemies or put curses on the enemies to make combat easier for your allies.   ▲ Cannoneer Cannoneers are the archer-type class. The cannon they use do have some shortcomings such as leaving windows of vulnerability before and after firing a shot and cannons might be troublesome to use from time to time. However, you can trust its firepower and the range of area it can cover. Cannons, just like the pistols, fall into sub-weapon category and can be equipped along with crossbow items.   ▲ Musketeer Musketeers are the gunner class that uses a rifle. They cannot wield it along with a bow but the musket has high attack speed and effective close-quarter combat skills.   ▲ Plague Doctor Plague Doctors are the cleric-type class that high expertise in curing abnormalities of the allies or incinerate that of the enemies. The bird-like beak mask they wear has been treated with special chemicals that protect them against major abnormalities.   ▲ Kabbalist Kabbalists are the clerics that practice the ancient magic known as Kabbalah. They either support their allies with infinite power or analyze the enemies’ names to aid them in combat.   5. Guild System will be added. The aforementioned Templars can form and manage guilds. ▲ First, go see Knight Commander Uska and pay handsomely to create a guild. Then, invite friends to your guild. Initially, a guild can accommodate up to 20 people. The max capacity can be increased as the attribute level increases. If you have joined a guild, a Guild tab will be added to your Chat UI. All the discussions both minor and major can be done on this tab without using a mic. Guild masters can raise a guild tower on a field of their choosing. The tower can perform even more functions depending on the guild tower skills the Templar in charge has. Guild members can use the tower to warp, use the guild storage or enter the private area. High-level guild towers can function as a hangout spot. The spot consists of an inside area and a farming garden. In this hangout spot, You can plant crops and harvest them, Or raise unique companions. The crop materials and companions can be obtained from various guild events. A guild master can choose in which guild events to participate. The events will consist of boss raid events, raid missions for guilds, GvG events. Guilds can grow their guild towers by feeding them talt items obtained from those events. As guild level increases, points will be accumulated and you can use those points to grow your guild. There are many ways a guild can grow. A guild can specialize in agriculture or in combat. Guilds can declare war with each other. Warring guilds can destroy each other’s guild tower or PVP the enemy members on fields. There aren’t many things that can be obtained by winning this war so it would be good for everyone to get along well each other.   6. Magic Amulets will be added. The magic amulets that have been distributed for testing purposes in the CBT version will be made available from the lvl. 220. When a magic amulet is attached to one’s shield or weapon, it will grant special stats. The charm attached on the shield is a magic amulet. It can also be attached to weapon.   7. OBT Schedule So far, we have not advertised our game except for one case of an interview. We would like to thank all the users who showed love and enthusiasm for our game despite that. The open beta test is scheduled to be on December 17th, 2015, 3PM. The pre-download will be made available on December 15th, two days prior to the test. The pre-download version will allow players to gain access to the tutorial area. More details on the schedule will be made known through future announcements.   Thank you.                

[SA] Known Issues: Instability

Greetings, Saviors. Over the past few months, there have been several reports of instability from players in the [SA] Silute server that we have been attempting to address through various approaches. We would like to continue asking for your cooperation in investigating these issues until a definitive solution is found. In April, after several reports of instability in South America, we performed a maintenance extension in [SA] Silute where we moved the server to a different provider and upgraded its capacity and performance (link here). After that, we received new reports of players in the region for whom the symptoms of instability persisted, so we decided to run a ping test for [SA] Silute players to gather more information and hopefully find the source of the issue (link here). One phenomenon we managed to identify with this process was that network conditions are less favorable to players accessing from Chile. This, unfortunately, is not entirely related to the performance of the server, and a solution would depend also on the corresponding internet service provider. Because of how pervasive these instability issues have proven to be in South America, we would like to ask any players in the region who may be experiencing them to submit a Support ticket containing as much detailed information as possible (your location, PC specifications, internet connection, etc.). Since last week’s scheduled maintenance we have been closely monitoring the state of all regional servers, but we have yet to find out a reason for the lag and instability that affect [SA] Silute, as it shows no major difference in terms of performance from its North American counterpart, for example. For this reason, it is very important that we collect detailed and accurate information on your gameplay environment that could provide us with clues to the source of the issues. As previously announced, during the scheduled maintenance of June 5 we will be expanding and rearranging zones in [SA] Silute, which we hope will alleviate some of the symptoms of instability currently felt in the server. Do let us know if you notice any differences after the maintenance. Thank you.

[Special] Spring Sprout Package

Greetings, Saviors!   We have prepared special packages! Don't miss the chance to get strong:)     Period     From the scheduled maintenance on April 26, 2022 To the scheduled maintenance on May 17, 2022       Spring Sprout Flower Package 525TP max: 5 per team Item Name Count Trade Delmore Battlefield (Auto/Solo) One Entry Voucher (Untradable) 5 Team Storage Only Saint's Sacellum (Auto Match) One Entry Voucher (Untradable) 30 Team Storage Only Res Sacrae Raid: Auto Match One Entry Voucher 30 Team Storage Only Res Sacrae Raid: Auto Match (Hard) One Entry Voucher 10 Team Storage Only Res Sacrae Raid: Auto(Hard) Add. Reward Voucher 10 Team Storage Only Memory of Flame One Entry Voucher (Untradable) 15 Team Storage Only Division Singularity One Entry Voucher 30 Team Storage Only Division Singularity Multiply Token 15 Team Storage Only Exchange Medal 200 Team Storage Only     Spring Sprout Tree Package 245TP max: 5 per team Item Name Count Trade [Lv.470] Enhance Aid (Untradable) 120 Team Storage Only Premium Enhance Aid 70 Team Storage Only [Lv.460] Goddess Enchant Jewel (Untradable) 30 Team Storage Only Premium Awakening Stone 75 Team Storage Only Lv.460 Awakening Abrasive (Untradable) 75 Team Storage Only Exchange Medal 150 Team Storage Only     Spring Sprout All in One Package 999TP max: 1 per team Item Name Count Trade Sprout Flower Package 1 Team Storage Only Sprout Tree Package 2 Team Storage Only Exchange Medal 200 Team Storage Only Sprout of the World Armband 1 Team Storage Only     [New/Return] Growth Package 310TP max: 1 per team Item Name Count Trade Vaivora Vision (Untradable) Selection Box 1 Team Storage Only 7 EHN 10 TRA Vasilisa Armor Selection Box 1 Team Storage Only 7 EHN 10 TRA Vasilisa M.Weapon Selection Box 2 Team Storage Only 7 EHN 10 TRA Vasilisa S.Weapon Selection Box 2 Team Storage Only [Lv.460] Pamoka Solution Box 1 Team Storage Only [Lv.460] Mysterious Magnifier 30 Team Storage Only [Lv.460] Sandra's Magnifier 60 Team Storage Only [Lv.460] Sandra's Detailed Magnifier 100 Team Storage Only Premium Awakening Stone 20 Team Storage Only [Lv.460] Awakening Abrasive (Untradable) 20 Team Storage Only [Lv.460] Goddess Enchant Jewel (Untradable) 10 Team Storage Only Class EXP Card Box 1 Team Storage Only Level Jumping Card (Lv.460) 1 Team Storage Only Mystic Tome 200 Team Storage Only Attribute Points 10,000 Ticket 200 Team Storage Only Character Slot Voucher 1 Trade X 1 Time Free Re-identification Voucher 400 Team Storage Only Goddess Token (Gabija): 10,000 10 Team Storage Only Mercenary Badge : 10,000 10 Team Storage Only Character Bound Ark Level Up Scroll (Lv.10) 1 Team Storage Only