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Known Issue: December 6, 2018
Greetings Saviors. The following issue has recently come to our attention. The Harvest Festival event crops disappearing in less than an hour - We are currently working to find the means to resolve the issue as soon as possible. - "Harvest Festival" event period will be extended for another week(until December 26, 2018) to compensate for players who have missed the chance to participate in the said event. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
[RESOLVED] Klaipeda and Orsha Login Issue
Greetings, Saviors! UPDATE: The [NA] servers are back up and you should be able to access them now. Compensation for the connection issues has also been sent to all teams on the Klaipeda and Orsha servers. Please collect it by October 08, 2017. We have detected connection issues in the [NA] servers and are currently looking into the source of the problem. We will update this announcement once we have more details about the issue. Thank you for your understanding.
Weekend Burning in February, 2022!
Greetings, Saviors! New Weekend Burning event is here! See the details and let's burn the weekends in ToS! Event Period From February 1, 2022 To February 27, 2022 Who can Participate - All saviors How to Participate Step 1. Log-in to Tree of Savior on weekends (server time) during the event period. Step 2. Find the event NPCs in Klaipeda, Fedimian, and Orsha and talk to them! * The map doesn't indicate the location of NPCs. Step 3. Play Tree of Savior with special buffs and benefits! The buffs and benefits of the month are as follows: ※ Please note that the timeline will follow the server time(EST). Date Buff February 4 (Fri) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / 90% Skill Cooldown and SP consumption reduction (Area Limited) February 5 (Sat) Movement speed + 5, when destroying Tree Root Crystal / EXP + 100% / Res Sacrae: Auto Match (Normal) Entry Count Reset (1 time per team) February 6 (Sun) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Class Points earned +500% February 11 (Fri) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Physical and magic Attack +500, physical and magic DEF +3000 February 12 (Sat) Movement speed + 5, when destroying Tree Root Crystal / EXP + 50% / Challenge Mode Entry Reset (3 times per team) February 13 (Sun) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Class Points earned +500% February 18 (Fri) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Pamoka Solution EXP x2 February 19 (Sat) Movement speed + 5, when destroying Tree Root Crystal / EXP + 50% / Increase Field Drop Rate February 20 (Sun) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Recovers HP, SP by +500 every 10 seconds, movement speed +2 February 25 (Fri) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Physical and magic Attack +500, physical and magic DEF +3000 February 26 (Sat) Movement speed + 5, when destroying Tree Root Crystal / EXP + 50% / 90% Skill Cooldown and SP consumption reduction (Area Limited) February 27 (Sun) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Pamoka Solution EXP x2 Important - Please note that the buffs do NOT stack. If you receive Friday's buff at the end of the day and receive a new buff at the start of Saturday, Friday's buff will be removed and Saturday's buff will be applied. - The buffs will NOT automatically be granted to your character. You have to talk to the event NPC in order to receive the Weekend Burning Event benefits.
Temporary Maintenance - December 7, 2021
Greetings, Saviors! We will conduct temporary maintenance on every server during the following time. Details will be announced in another post after the temporary maintenance. [CET] 10:50 ~ 12:45 [SGT] 17:50 ~ 19:45 [BRT] 08:00 ~ 8:45 The compensation for the temporary maintenance will be given to your mailbox and removed within 2 weeks. We suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff
Scheduled Maintenance for August 26~27, 2024
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (August 27, 2024). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Client Size and Resolution Mismatch Issue
Greetings, Saviors! We would like to announce that our developers worked on the mismatch of client size and resolution. The fix has been applied to the server and the client should fit to appropriate resolution. IMPORTANT: You need to restart the game client in order for the fix to be applied. If this problem persists, please report to us via Ticket. Thank you for your patience and support.
Known Issue: June 3, 2020
Greeting Saviors! The following issue has come to our attention: - When the '[Event] Enhancement Coupon: 100,000 Silver (14 Days)' given as a reward of the SNS Like&Comment Event is inside the inventory, the enhancement does not work. We will delete the current item and provide Enhancement Coupon: 100,000 Silver without a time limit x5 via mailbox during the scheduled maintenance on June 9, 2020. (The compensation in the mailbox will be automatically deleted after 2 weeks, so please receive the item in time.) If you wish to enhance before the scheduled maintenance next week, please transfer the '[Event] Enhancement Coupon: 100,000 Silver (14 Days)' item to the team storage. Thank you for your patience and understanding. Regards, IMC staff
Temporary Maintenance Notice - June 28, 2019
Greetings Saviors, We will conduct temporary maintenance across all servers today in order to fix follow issues: 1) Attribute Point items missing from the Victory Dungeon Trader 2) GTW in Fedimian server will be held on Sunday at 20:00 CEST as usual this week as the schedule will be corrected during today's temporary maintenance. 3) Connection issues while equipped with Savinose equipment with Bendrinti set stats The temporary maintenance will take place on the following schedule: [EDT] 03:00 ~ 05:00 [BRT] 04:00 ~ 06:00 [CEST] 09:00 ~ 11:00 [SGT] 15:00 ~ 17:00 We will update this announcement as the maintenance is over. The folllowing items will be issued as compensation for the temporary maintenance to all users: - EXP Tome (14 days) x 6 - [UPDATE] Token time extension + 6 hours Thank you for your patience and understanding. Sincerely, IMC Staf
[Special] Goldfish Returns Package
Greetings, Saviors! We have prepared special packages! Don't miss the chance to get strong:) Period From the scheduled maintenance on May 24, 2022 To the scheduled maintenance on June 14, 2022 Goldfish Entry Voucher Package 294TP Max: 3 per team Item Name Count Trade Delmore Battlefield (Auto/Solo) One Entry Voucher (Untradable) 5 Team Storage Only Demonic Sanctuary: Auto Match One Entry Voucher 25 Team Storage Only Saint's Sacellum (Auto Match) One Entry Voucher (Untradable) 20 Team Storage Only Sole Hunt One Entry Voucher 10 Team Storage Only Division Singularity One Entry Voucher 30 Team Storage Only Memory of Flame One Entry Voucher (Untradable) 15 Team Storage Only Goldfish Enhance Package 458TP Max: 3 per team Item Name Count Trade Enhancement Coupon: 100,000 Silver 500 Team Storage Only [Lv.470] Enhance Aid (Untradable) 100 Team Storage Only Premium Enhance Aid 66 Team Storage Only Refined Condensed Vaivora Transmutor 5 Team Storage Only Refined Blessed Transmutor 3 Team Storage Only [Lv.460] Goddess Enchant Jewel (Untradable) 50 Team Storage Only Goddess Token (Gabija): 10,000 15 Team Storage Only Goldfish Returns Package 999TP Max: 1 per team Item Name Count Trade Goldfish Entry Voucher Package 2 Team Storage Only Goldfish Enhance Package 1 Team Storage Only Mount Voucher - Waggy Goldfish 1 Trade O Goddess Token (Gabija): 10,000 10 Team Storage Only ※ Waggy Goldfish: Movement Speed during Bounty Hunt +10, Maximum Movement Speed changes to 65 during Bounty Hunt. [New/Return] Growth Support Package 390TP Max: 1 per team Item Name Count Trade Vaivora Vision (Untradable) Selection Box 2 Team Storage Only 10 EHN 10 TRA Vasilisa Armor Selection Box 1 Team Storage Only 10 EHN 10 TRA Vasilisa M.Weapon Selection Box 2 Team Storage Only 10 EHN 10 TRA Vasilisa S.Weapon Selection Box 2 Team Storage Only [Lv.460] Pamoka Solution Box 1 Team Storage Only [Lv.460] Mysterious Magnifier 50 Team Storage Only [Lv.460] Sandra's Magnifier 100 Team Storage Only [Lv.460] Sandra's Detailed Magnifier 150 Team Storage Only Premium Awakening Stone 30 Team Storage Only [Lv.460] Awakening Abrasive (Untradable) 30 Team Storage Only [Lv.460] Goddess Enchant Jewel (Untradable) 20 Team Storage Only [Lv.470] Enhance Aid (Untradable) 250 Team Storage Only Class EXP Card Box 1 Team Storage Only Level Jumping Card (Lv.460) 1 Team Storage Only Mystic Tome 200 Team Storage Only Attribute Points 10,000 200 Team Storage Only Character Slot Voucher 1 Trade X 1 Time Free Re-identification Voucher 400 Team Storage Only Goddess Token (Gabija): 10,000 20 Team Storage Only Mercenary Badge : 10,000 20 Team Storage Only Character Bound Ark Level Up Scroll (Lv.10) 1 Team Storage Only ※ This is an equal package with that of the Keraunos Package. If you have purchased the Growth Support Package from Keraunos Package, an additional purchase is unavailable.