Search article
ALL
Known Issues: July 11, 2018 [2]
Greetings, Saviors. The following issues have recently been reported. 1) Server Instability - Players have reported experiencing lag occurrences and general server instability after the scheduled maintenance of July 10, 2018. We are currently investigating the source of the issue and will keep you updated with more information. Thank you for your patience and understanding. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
Known Issue: December 6, 2018
Greetings Saviors. The following issue has recently come to our attention. The Harvest Festival event crops disappearing in less than an hour - We are currently working to find the means to resolve the issue as soon as possible. - "Harvest Festival" event period will be extended for another week(until December 26, 2018) to compensate for players who have missed the chance to participate in the said event. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
OBT Preview
Greetings, this is Se Yong Kim from “Tree of Savior (TOS)” Dev team. We have completed the open beta version of the TOS build (OBT version) and currently are testing it on our test server. If no significant problem is found, it is more than likely that we will use this version. The following contains the brief descriptions regarding the changes the OBT version would have. 1. Players can now choose the starting point. In CBT version, players started their journey on Klaipeda after getting the divine revelations from the goddesses. In OBT version, however, players can start their journeys from the new city “Orsha.” The Orsha route will largely be the same as the Klaipeda route. Both will have Rank 4 advancement, the storage service and etc. However, the Orsha route will provide players with new areas to explore and new quests to complete. The players from both Klaipeda and Orsha will join paths in “Femidian.” ▲ When creating a character, one can choose the starting city. This choice does alter the early quests and progression. 2. The level cap will be raised to Lvl. 280. In CBT3, players could only reach the lvl. 200 and progress up to Petrified City. The new version will allow players to reach lvl. 280 and new areas will be unlocked. New areas mean new boss monsters and new soundtracks, not to mention new collection for each area. ▲ The current highest accessible area 3. Each area has its own rank. In the previous version, the fields and dungeons only had names. In the OBT version, ranks will appear with their names. (E.g. Field ★★, Dungeon ★★★) As the rank goes up, so do the overall difficulty and the penalty. The rewards will suit the challenges, so don’t worry. Some monsters in the high-ranking fields might be capable of pre-emptive strikes like those of the dungeon monsters. So, you need to stay alert. ▲ Field ★★★, the monsters will attack first. 4. Rank 7 Class will be added. Now your characters can advance to the rank 7 along with two other circles for Rank 6. Let me introduce our new classes in the following. ▲ Dragoon Dragoons are elite spear-wielding soldiers. They will gain more bonuses if they use two-handed spears instead of one-handed ones. ▲ Templar Templars are the commander class that can form and manage guilds. Only the Templar classes can be the guild masters and choose the path a guild could take. For more info on the Guild system, please read the subsection below. ▲ Warlock Warlocks use the power of evil spirits. They can summon or control evil spirits by defeating the enemies. ▲ Featherfoot Featherfoots are the wizards that absorb the life force of the enemies or put curses on the enemies to make combat easier for your allies. ▲ Cannoneer Cannoneers are the archer-type class. The cannon they use do have some shortcomings such as leaving windows of vulnerability before and after firing a shot and cannons might be troublesome to use from time to time. However, you can trust its firepower and the range of area it can cover. Cannons, just like the pistols, fall into sub-weapon category and can be equipped along with crossbow items. ▲ Musketeer Musketeers are the gunner class that uses a rifle. They cannot wield it along with a bow but the musket has high attack speed and effective close-quarter combat skills. ▲ Plague Doctor Plague Doctors are the cleric-type class that high expertise in curing abnormalities of the allies or incinerate that of the enemies. The bird-like beak mask they wear has been treated with special chemicals that protect them against major abnormalities. ▲ Kabbalist Kabbalists are the clerics that practice the ancient magic known as Kabbalah. They either support their allies with infinite power or analyze the enemies’ names to aid them in combat. 5. Guild System will be added. The aforementioned Templars can form and manage guilds. ▲ First, go see Knight Commander Uska and pay handsomely to create a guild. Then, invite friends to your guild. Initially, a guild can accommodate up to 20 people. The max capacity can be increased as the attribute level increases. If you have joined a guild, a Guild tab will be added to your Chat UI. All the discussions both minor and major can be done on this tab without using a mic. Guild masters can raise a guild tower on a field of their choosing. The tower can perform even more functions depending on the guild tower skills the Templar in charge has. Guild members can use the tower to warp, use the guild storage or enter the private area. High-level guild towers can function as a hangout spot. The spot consists of an inside area and a farming garden. In this hangout spot, You can plant crops and harvest them, Or raise unique companions. The crop materials and companions can be obtained from various guild events. A guild master can choose in which guild events to participate. The events will consist of boss raid events, raid missions for guilds, GvG events. Guilds can grow their guild towers by feeding them talt items obtained from those events. As guild level increases, points will be accumulated and you can use those points to grow your guild. There are many ways a guild can grow. A guild can specialize in agriculture or in combat. Guilds can declare war with each other. Warring guilds can destroy each other’s guild tower or PVP the enemy members on fields. There aren’t many things that can be obtained by winning this war so it would be good for everyone to get along well each other. 6. Magic Amulets will be added. The magic amulets that have been distributed for testing purposes in the CBT version will be made available from the lvl. 220. When a magic amulet is attached to one’s shield or weapon, it will grant special stats. The charm attached on the shield is a magic amulet. It can also be attached to weapon. 7. OBT Schedule So far, we have not advertised our game except for one case of an interview. We would like to thank all the users who showed love and enthusiasm for our game despite that. The open beta test is scheduled to be on December 17th, 2015, 3PM. The pre-download will be made available on December 15th, two days prior to the test. The pre-download version will allow players to gain access to the tutorial area. More details on the schedule will be made known through future announcements. Thank you.
[RESOLVED] Klaipeda and Orsha Login Issue
Greetings, Saviors! UPDATE: The [NA] servers are back up and you should be able to access them now. Compensation for the connection issues has also been sent to all teams on the Klaipeda and Orsha servers. Please collect it by October 08, 2017. We have detected connection issues in the [NA] servers and are currently looking into the source of the problem. We will update this announcement once we have more details about the issue. Thank you for your understanding.
Weekend Burning in February, 2022!
Greetings, Saviors! New Weekend Burning event is here! See the details and let's burn the weekends in ToS! Event Period From February 1, 2022 To February 27, 2022 Who can Participate - All saviors How to Participate Step 1. Log-in to Tree of Savior on weekends (server time) during the event period. Step 2. Find the event NPCs in Klaipeda, Fedimian, and Orsha and talk to them! * The map doesn't indicate the location of NPCs. Step 3. Play Tree of Savior with special buffs and benefits! The buffs and benefits of the month are as follows: ※ Please note that the timeline will follow the server time(EST). Date Buff February 4 (Fri) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / 90% Skill Cooldown and SP consumption reduction (Area Limited) February 5 (Sat) Movement speed + 5, when destroying Tree Root Crystal / EXP + 100% / Res Sacrae: Auto Match (Normal) Entry Count Reset (1 time per team) February 6 (Sun) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Class Points earned +500% February 11 (Fri) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Physical and magic Attack +500, physical and magic DEF +3000 February 12 (Sat) Movement speed + 5, when destroying Tree Root Crystal / EXP + 50% / Challenge Mode Entry Reset (3 times per team) February 13 (Sun) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Class Points earned +500% February 18 (Fri) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Pamoka Solution EXP x2 February 19 (Sat) Movement speed + 5, when destroying Tree Root Crystal / EXP + 50% / Increase Field Drop Rate February 20 (Sun) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Recovers HP, SP by +500 every 10 seconds, movement speed +2 February 25 (Fri) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Physical and magic Attack +500, physical and magic DEF +3000 February 26 (Sat) Movement speed + 5, when destroying Tree Root Crystal / EXP + 50% / 90% Skill Cooldown and SP consumption reduction (Area Limited) February 27 (Sun) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Pamoka Solution EXP x2 Important - Please note that the buffs do NOT stack. If you receive Friday's buff at the end of the day and receive a new buff at the start of Saturday, Friday's buff will be removed and Saturday's buff will be applied. - The buffs will NOT automatically be granted to your character. You have to talk to the event NPC in order to receive the Weekend Burning Event benefits.
Temporary Maintenance - December 7, 2021
Greetings, Saviors! We will conduct temporary maintenance on every server during the following time. Details will be announced in another post after the temporary maintenance. [CET] 10:50 ~ 12:45 [SGT] 17:50 ~ 19:45 [BRT] 08:00 ~ 8:45 The compensation for the temporary maintenance will be given to your mailbox and removed within 2 weeks. We suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff
Client Size and Resolution Mismatch Issue
Greetings, Saviors! We would like to announce that our developers worked on the mismatch of client size and resolution. The fix has been applied to the server and the client should fit to appropriate resolution. IMPORTANT: You need to restart the game client in order for the fix to be applied. If this problem persists, please report to us via Ticket. Thank you for your patience and support.
Known Issue: June 3, 2020
Greeting Saviors! The following issue has come to our attention: - When the '[Event] Enhancement Coupon: 100,000 Silver (14 Days)' given as a reward of the SNS Like&Comment Event is inside the inventory, the enhancement does not work. We will delete the current item and provide Enhancement Coupon: 100,000 Silver without a time limit x5 via mailbox during the scheduled maintenance on June 9, 2020. (The compensation in the mailbox will be automatically deleted after 2 weeks, so please receive the item in time.) If you wish to enhance before the scheduled maintenance next week, please transfer the '[Event] Enhancement Coupon: 100,000 Silver (14 Days)' item to the team storage. Thank you for your patience and understanding. Regards, IMC staff
Temporary Maintenance Notice - June 28, 2019
Greetings Saviors, We will conduct temporary maintenance across all servers today in order to fix follow issues: 1) Attribute Point items missing from the Victory Dungeon Trader 2) GTW in Fedimian server will be held on Sunday at 20:00 CEST as usual this week as the schedule will be corrected during today's temporary maintenance. 3) Connection issues while equipped with Savinose equipment with Bendrinti set stats The temporary maintenance will take place on the following schedule: [EDT] 03:00 ~ 05:00 [BRT] 04:00 ~ 06:00 [CEST] 09:00 ~ 11:00 [SGT] 15:00 ~ 17:00 We will update this announcement as the maintenance is over. The folllowing items will be issued as compensation for the temporary maintenance to all users: - EXP Tome (14 days) x 6 - [UPDATE] Token time extension + 6 hours Thank you for your patience and understanding. Sincerely, IMC Staf