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Known Issues: April 17, 2018
Greetings, Saviors. The following issues have recently been reported after the scheduled maintenance of April 17: 1) Visual Display Error in Leticia’s Secret Cube - Certain Rank B rewards from Leticia's Secret Cube sharing the same visual display for Rank A rewards. However, the number of items received is correct. (e.g. Diamond Anvil) 2) Game Crashes when opening the “View Collection” Menu - When viewing all collections through the "View Collection" option from the Klaipeda Magic Association NPC or when selecting the option from the hotkey, the game client crashes. We will update this announcement once we obtain more details about the errors reported. Thank you for your patience and understanding. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
[COMPLETE] Scheduled Maintenance Extended (January 14)
UPDATE: Maintenance is now complete. Greetings, Saviors. We regret to inform that today's scheduled maintenance has been extended by 1 hour in all servers, due to issues that require further processing. Maintenance is therefore expected to be completed on the following schedule. [EST] 05:00 (January 14, 2020) [BRT] 07:00 (January 14, 2020) [CET] 11:00 (January 14, 2020) [SGT] 18:00 (January 14, 2020) We will update this announcement once the maintenance is complete and the servers are open again. Thank you for your patience.
Scheduled Maintenance for February 24~25, 2025
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (February 25, 2025). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Scheduled Maintenance for April 21~22, 2025
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (April 22, 2025). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Temporary Maintenance - December 7, 2021
Greetings, Saviors! We will conduct temporary maintenance on every server during the following time. Details will be announced in another post after the temporary maintenance. [CET] 10:50 ~ 12:45 [SGT] 17:50 ~ 19:45 [BRT] 08:00 ~ 8:45 The compensation for the temporary maintenance will be given to your mailbox and removed within 2 weeks. We suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Temporary Maintenance Notice - October 31, 2018
Greetings, Saviors. We will soon begin a short maintenance across all servers in order to correct the issues described in our latest Known Issues announcement (click here to read it). The fix will include a compensation of 500 Popo Points, and the two missing event NPCs (Full Moon Kupole and Attendance Check Helper) will also be restored. This maintenance is expected to take place during the following schedule: [EDT] 02:30 to 03:30 [BRT] 03:30 to 04:30 [CET] 07:30 to 08:30 [SGT] 14:30 to 15:30 Note that this maintenance will affect all server regions. We will update this announcement once it is completed. Thank you for your understanding.
Scheduled Maintenance for April 12, 2022
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (April 12, 2022). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
[UPDATE 3] [EU] Fedimian Temporary Maintenance Notice - September 29th
UPDATE 3: We will be having temporary maintenance in order to resolve the issues that are continuing on the Fedimian Server instances. - Maintenance Period : (EDT) 10:30 p.m. ~ 11:30 p.m. September 29th, 2016 We apologize for any inconvenience that you may have experienced UPDATE 2: As mentioned in our previous update, we continue to work towards fixing the connection issues affecting [EU] Fedimian instanced dungeons and missions. These issues have been observed to occur with greater frequency in premade parties; therefore, we would like to advise you to use the automatic matching function instead for the time being. Thank you. UPDATE 1: Some users continue to experience connection issues in [EU] Fedimian instanced dungeons and missions. We are aware of this problem and are working to find and apply a solution as soon as possible. Additional compensation will be provided to users in the affected server. Our sincere apologies for the inconvenience caused. Today's temporary maintenance in [EU] Fedimian is now complete and all users in the server have been sent via GM message the following items as compensation: EXP Tome x1, Instanced Dungeon Reset Voucher x1. We apologize once again for the inconvenience. We have fixed some components that seemed to be causing the issues, but please note that we are still monitoring the situation. Should you encounter other connection issues in [EU] Fedimian instanced dungeons or missions, kindly send us a detailed ticket through our Support page. Thank you. Greetings, Saviors. We will soon be performing a short maintenance in EU Fedimian server in order to solve the current instances issue. The maintenance period will start at the following time: [EDT] 07:00 AM- 07:10 AM This maintenance is expected to last approximately 10 minutes. Thank you for understanding.
Weekend Burning in February, 2022!
Greetings, Saviors! New Weekend Burning event is here! See the details and let's burn the weekends in ToS! Event Period From February 1, 2022 To February 27, 2022 Who can Participate - All saviors How to Participate Step 1. Log-in to Tree of Savior on weekends (server time) during the event period. Step 2. Find the event NPCs in Klaipeda, Fedimian, and Orsha and talk to them! * The map doesn't indicate the location of NPCs. Step 3. Play Tree of Savior with special buffs and benefits! The buffs and benefits of the month are as follows: ※ Please note that the timeline will follow the server time(EST). Date Buff February 4 (Fri) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / 90% Skill Cooldown and SP consumption reduction (Area Limited) February 5 (Sat) Movement speed + 5, when destroying Tree Root Crystal / EXP + 100% / Res Sacrae: Auto Match (Normal) Entry Count Reset (1 time per team) February 6 (Sun) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Class Points earned +500% February 11 (Fri) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Physical and magic Attack +500, physical and magic DEF +3000 February 12 (Sat) Movement speed + 5, when destroying Tree Root Crystal / EXP + 50% / Challenge Mode Entry Reset (3 times per team) February 13 (Sun) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Class Points earned +500% February 18 (Fri) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Pamoka Solution EXP x2 February 19 (Sat) Movement speed + 5, when destroying Tree Root Crystal / EXP + 50% / Increase Field Drop Rate February 20 (Sun) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Recovers HP, SP by +500 every 10 seconds, movement speed +2 February 25 (Fri) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Physical and magic Attack +500, physical and magic DEF +3000 February 26 (Sat) Movement speed + 5, when destroying Tree Root Crystal / EXP + 50% / 90% Skill Cooldown and SP consumption reduction (Area Limited) February 27 (Sun) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance + 1,000 / Pamoka Solution EXP x2 Important - Please note that the buffs do NOT stack. If you receive Friday's buff at the end of the day and receive a new buff at the start of Saturday, Friday's buff will be removed and Saturday's buff will be applied. - The buffs will NOT automatically be granted to your character. You have to talk to the event NPC in order to receive the Weekend Burning Event benefits.