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Klaipeda and Orsha Servers Connection Issues - May 30th, 2016
Greetings Saviors, We are aware that players may have been experiencing temporary connection issues to the Klaipeda and Orsha servers. This was due to some internal connection issues between the servers. The issue has been resolved at [EDT] 07:30 May 30th and you should now be able to access the game. Please let us know via the ticket system if you are still having trouble accessing the game after this point. As always, we thank you for your continued support, understanding, enthusiasm and love for Tree of Savior. Sincerely, IMC Staff
Weekly Question and Answer – August 19th, 2016
Q. It seems as if the level difference when entering the Siaulai Mission has greatly increased. Are there any plans to increase the penalty ratio according to the now widened level difference? A. We widened the level difference in order to allow for more convenient and faster match-making. This will of course mean that the penalties will have to be adjusted accordingly. We are currently testing different ratios and will apply them as soon as we figure out something that works well. They will be mentioned in the patch notes when they are applied, so please pay close attention to future patch notes. Q. A lot of time on the EXP Tomes seem to be wasted while we travel back and forth between maps or wait in queue for the instanced dungeons. Are there any plans to make them more user friendly? A. We have received a lot of feedback regarding the EXP Tomes and are currently considering many options. We wish to improve them as to allow players to be able to use them to their full potential. We are looking forward to announcing improved versions in the near future. Q. Protecting the "Torch" for 3 minutes during the Siaulai Mission seems to be a bit too long and tiresome. Will there be any chance of re-balancing that particular part of the mission? A. Thanks to player feedback, we have decided to take a close look into improving the game play experience of the Siaulai Mission. While unable to tell you the specifics, we are testing various variations in order to find a good balance. We will make an announcement with more details after the finishing touches are made. Please be on the lookout for any related announcements. Q. When will we able to enter Cut-scenes in Party Quests and not get stuck? A. The particular bug has been fixed in the August 16th Scheduled Maintenance. We offer our most sincere apologies in the inconvenience it had caused before getting fixed, and wish to thank all of you that have endured before it got fixed.
New Res Sacrae Gem Enhance System
Greetings saviors, Here are details for Res Sacrae Gem Enhance System! This new Res Sacrae Gem Enhance System will be adjusted on September 28, 2021. Hope this change makes your time in TOS more enjoyable:) Success Rate of Res Sacrae Gem Enhance when failing on enhancing is adjusted. - 5% of Success Rate will be applied as Failure Adjusted Probability per 1 time of failing on enhancing Res Sacrae Gem, and [Basic Probability + Adjusted Probability] will be applied on the next Enhance trial. - When failing on the Enhance by using Enhance Aid/Premium Enhance Aid as additional material, up to 5% of the Success Rate can be adjusted additionally. - 1% will be adjusted per Aid. You can register up to 3 Enhance Aid and 2 Premium Enhance Aid per 1 Enhance trial. - There is no maximum limit on Failure Adjusted Probability. - You can check the Failure Adjusted Probability of Res Sacrae Gem in the UI. Ex) Lv.1 -> Lv.2 Enhance Probability [ 7% ] (Enhanced without Aid) -> Probability applied for the next Enhance trial after failing [ 7% + 0.35%(Basic Adjustment)] ( 5% added from basic success probability of 7%) Ex) Lv.1 -> Lv.2 Enhance Probability [ 7% ] (Enhance after applying all Aids) -> Probability applied for the next Enhance trial after failing [ 7% + 0.35%(Basic Adjustment) + 0.35%(Additional Adjustment due to Aid) ] (10% added from basic success probability of 7%) Thank you.
Known Issues: March 15, 2017
Greetings, Saviors. We are currently aware of the following issues and are being worked on. We apologize for the inconvenience, and we will update you once they are resolved. 1) Several skills not behaving as intended - Several skills are currently not behaving as intended or have reverted back to previous patches. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. This will allow us more information to work with on a more specified problem, allowing it to be resolved faster.
Scheduled Maintenance for August 30, 2022
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (August 30, 2022). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Christmas Celebration Gift
Greetings Saviors! 'Santa Claus is coming~ to town♪' Christmas is about to come, so we've prepared gifts to celebrate Christmas! Login on the dates and get items! Event Period From December 18, 2020 To December 27, 2020 Who can Participate - All saviors How to Participate - Log in to TOS and get the following items :) Date Items December 18, 2020 00:00~23:59 (server time) - Golden Anvil (14 days) x10 - Sandra's Magnifier (14 days) x2 December 19, 2020 00:00~23:59 (server time) - Hair 50% OFF Coupon (14 days) x1 - Pamoka Solution EXP 2x Voucher (14 days) x3 December 20, 2020 00:00~23:59 (server time) - Attribute Points 10,000 x2 - Challenge Mode One Entry Voucher (14 days) x3 December 25, 2020 00:00~23:59 (server time) - Challenge Mode One Entry Voucher (14 days) x10 - Sandra's Magnifier (14 days) x2 December 26, 2020 00:00~23:59 (server time) - Unidentified Mystic Tome x3 - Sandra's Magnifier (14 days) x2 December 27, 2020 00:00~23:59 (server time) - Ruby Anvil (14 days) x10 - Attribute Points 10,000 x2 Important - The date and time are based on server time. - Items will be given to the mailbox. - Items cannot be given after the corresponding date (server time).
[UPDATE] Guilds Facing Issues Logging In
Greetings, Saviors! Please let us know via the ticket system if your guild is still experiencing issues logging in after the Temporary Maintenance on September 29, 2017. It will help us resolve the issue much faster if you provide your 'lastreplay' file from the following directory: Steam/steamapps/common/TreeOfSavior/release/replay Please note that you do not have to use the F12 function to record anything. The file will be automatically created. Thank you. [UPDATE] You may want to check if your client revision is "175015". You can check your revision number in the 'revision.txt' file at the following directory : /SteamLibrary/ steamapps/ common/ TreeOfSavior/ release If your revision number is not "175015", it means that you do not have the latest version and will need to re-download the client. [UPDATE 2] It may take up to 5 minutes on the loading screen to properly log-on to the game. The screen may also turn white like it is not responding. We would like to humbly ask that you try waiting on the loading screen for a few minutes before closing the client.
Goddess' Roulette Over the Rainbow
Greetings, Saviors! Goddess' Roulette Over the Rainbow is here! Spin the Roulette, and get awesome rewards:) Period FROM the scheduled maintenance on August 1, 2023 TO the scheduled maintenance on August 29, 2023 5:59 KST Who can Participate - All saviors How to Participate Step 1 : Talk to the Goddess' Roulette NPC and complete the Rainbow Bridge Event - The locations of each NPC are as follows: - You may complete the Rainbow Bridge Event once a day to obtain 2 [Event] Goddess' Roulette Coins. - You can not obtain more than 2 [Event] Goddess' Roulette Coins per day. Daily acquisition limit resets every 6 AM KST. Step 2 : Talk to the Goddess' Roulette NPC and spin the roulette with the [Event] Goddess' Roulette Coins! ※ 1 [Event] Goddess' Roulette Coin will be consumed per 1 spin. ※ Type "/coin" to check your current coin status - Items you can get from spinning the Goddess' Roulette are as follows : Rank Name Amount Team Storage Market/Trade Important SSS [Lv.460] Evolution Stone (Untradable) 1 O X SSS Vakarine's Authority All in One Box 1 O X Contents are tradable SS Mystic Fire Flame Earring Fragment (Bound) 1 O X SS Vakarine's Authority Selection Box 1 O X Contents are tradable S [Lv.480] Skill Jewel 20 O X S Advanced Belt of Insight Fragment (Bound) 1 O X S Advanced Spaulder of Ferocity Fragment (Bound) 1 O X S [Lv.480] Advanced Goddess Ichor (Weapon) Fragment (Bound) 1 O X S [Lv.480] Advanced Goddess Ichor (Armor) Fragment (Bound) 1 O X S Hair Costume Stat Relocator (Untradable) 1 O X S Mercenary Badge : 50,000 10 O X Not included in the weekly acquisition limit. S Goddess Token (Vakarine) : 50,000 10 O X A Processed HR Corrupt Corpse Doll Thread 20 O X A Processed Corrupt Corpse Doll Thread 30 O X A Processed Falouros Horn 20 O X A Processed Falouros Leather 30 O X A [Event] Neon Kepa Gone Bad 1 O X A [Event] Neon Hanaming 1 O X A Mercenary Badge : 50,000 2 O X Not included in the weekly acquisition limit. A Goddess Token (Vakarine) : 50,000 2 O X B Division Singularity Add. Reward Voucher 1 O X B [Lv.490] Enhance Aid (Untradable) 3 O X B [Event] Elixir of HP Recovery 10 O X B [Event] Elixir of SP Recovery 10 O X B Enchant Scroll(Untradable) 2 O X B Attribute Points: 10,000 5 O X B Mercenary Badge : 50,000 1 O X Not included in the weekly acquisition limit. B Goddess Token (Vakarine) : 50,000 1 O X C Challenge Mode Add. Reward Voucher (Untradable) 1 O X C [Lv.480] Enhance Aid (Untradable) 3 O X C [Event] Small Elixir of HP Recovery 10 O X C [Event] Small Elixir of SP Recovery 10 O X C Enchant Scroll(Untradable) 1 O X C Attribute Points: 10,000 1 O X C Mercenary Badge : 10,000 1 O X Not included in the weekly acquisition limit. C Goddess Token (Vakarine) : 10,000 1 O X - Spin the Roulette 10 times to receive Title - Summer Breeze, the item will be sent to your inventory - Title - Summer Breeze : Important - [Event] Goddess' Roulette Coins can be obtained up to 56 during the event period. - Unused [Event] Goddess' Roulette Coins will be deleted during the scheduled maintenance on August 29. We recommend consuming all Roulette Coins before that. - The Roulette will only be available during the event period.
[COMPLETE] Daylight Saving Maintenance November 4, 2018
Greetings, Saviors. There will be a brief maintenance on ALL SERVERS to adjust our systems for the end of Daylight Saving Time on November 4, 2018. The maintenance will last for a two-hour duration and the scheduled times will be as follows: [EDT] 01:50 to 03:50 [BRST] 03:50 to 05:50 [CET] 06:50 to 08:50 [SGT] 13:50 to 15:50 Thank you for your cooperation and understanding.