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Weekly Question and Answer – September 2nd, 2016
1. When are you going to develop new content for Guild Battles and Team Battle League? Besides the Guild Battles currently available, we’re working on adding a new PvP gameplay mode. This mode is still in its early stages, but we’ll update you with more details as soon as it’s a little more developed. As for Team Battle League, we would like to expand the current stages in the future, and we’re considering different ways to use TBL features like the spectating mode. 2. Will you consider allowing premade parties into Team Battle League? Including premade parties into TBL isn’t a feature we intended to add initially, but we also recognize that doing so has the possibility to increase social content and allow friends to play together. Because of this, we will be considering the possibility of allowing premade parties to queue for TBL matching, and we will continue monitoring your feedback on this. 3. We noticed the companion UI includes equipment slots. Does this mean our companions are getting their own equipment someday? We’re reviewing different options for companion equipment at the moment. One option would be to have specific items that would alter the physical appearance of your companion when equipped. Another option would be to have the player equip their own items on their companion, similarly to when they are applied to your characters. We will keep actively considering these possibilities for a future update. 4. It would be nice if the guild UI included the times when each guild member is online. What do you think? We think that’s a great idea. We can see how being able to check when each guild member is online would be convenient for guild masters to manage their guild and plan for guild activities. We will most definitely be looking for ways to include a feature like this in an upcoming update. 5. Is the current party setting of 5 players meant to represent one of each class tree, and if so, does that mean we can expect another class tree in the future? We developed parties to be composed of 5 players for gameplay purposes. We found 5 players to be the optimal number that allows you to distinguish the movements of other players without filling up the screen too much. We didn’t really intend to have a different class tree represented in each individual team member when we thought of this number, and we have no plans to develop a new one any time soon. 6. I want to know why guild members can no longer use the guild invite function. We realize this is not the most convenient setting for guilds when the guild master is not logged in, that is why we are developing an alternative function that will allow the guild master to give guild members permission to invite others into the guild. We also plan to add a feature similar to a stand or stall for guilds that they can set up in the long term to recruit new members. 7. Any news about the bird companion? If you’re wondering about the Battlebird companion, we’re planning on releasing it on Steam very soon, so you won’t have to wait much longer. We will also be launching a Battlebird item package for the TP Shop, similar to what we did for the Penguin companion.
[COMPLETED]Temporary Maintenance - Klaipeda Server (Monday April 4th, 2016)
Greetings Saviors! Apologies for the continuation of poor connectivity to the Klaipeda server today. We will be performing some quick maintenance. Only Klaipeda will be affected. Klaipeda will be down for approximately 30 minutes. You won't have access to it during this period of time. We'll open the server early if we finish the work before our scheduled time. - Maintenance hours: 02:35 a.m. ~ 03:05 a.m. (EDT) [30 minutes] - Compensation reward: 1.5 hour extension on periodic items Thank you for your cooperation and understanding. We apologize for the inconvenience. Sincerely, IMC Staff
Episode 11 Weekend Giveaway Bonanza
Greetings, Saviors! We are giving away useful items for two weeks, every Friday, Saturday and Sunday. Read on below to find out more! Event Period FROM the scheduled maintenance on May 28, 2019 TO the scheduled maintenance on June 11, 2019 Who Can Participate - This event is open to all characters of level 50 and above. How to Participate - Connect to the game on Friday, Saturday and Sundays during the event period. - Talk to the Event NPC in Klaipeda to retrieve your item. List of Items Date Item May 31 (Fri) Attribute Points: 1000 (14 Days) x 5 June 1 (Sat) [Event] Class Change Voucher Lv. 2 (14 Days) x 1 June 2 (Sun) Golden Anvil (14 Days) x 2 June 7 (Fri) Attribute Point: 1000 (14 Days) x 5 June 8 (Sat) Class Change Voucher Lv. 2 (14 Days) x 1 June 9 (Sun) Golden Anvil (14 Days) x 2 Important - Items can be obtained only once per day, per Team. - All items given away during the event can be transferred via Team Storage but cannot be traded with other players.
Leticia's Secret Cube - Feb 12, 2019
※ IMPORTANT: Please note that your character must be above level 40 to use this content.
Leticia's Secret Cube - Jan 2, 2019
※ IMPORTANT: Please note that your character must be above level 40 to use this content.
Scheduled Maintenance for January 2, 2019
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (January 2, 2019). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
[UPDATE] Scheduled Maintenance for November 5, 2019
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (November 5, 2019). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Outline of RMT Policies and Definitions
Greetings Saviors, We have introduced our RMT policies for the first time in July and August, 2018, and since then we have refrained from outlining the details of the processes involved in investigating RMT cases as to withhold information from the offending parties. But looking at the latest trends of our official forums, we have decided that it would be in everyone’s best interest to clearly outline and define the various punishable cases of in-game RMT. As we did with our announcement in 2018, we will focus on enforcing both the old and new policies outlined below for the next couple of months. Current RMT Policies Illegal Trade Definition - All illicit exchange of goods via the market or personal trades without having paid the fair market price. Penalty - 1st Strike: A warning and the confiscation of all traded goods for all parties involved. - 2nd Strike: Confiscation of all traded goods and a 15-day suspension from the game for all parties involved. - 3rd Strike: Permanent suspension. * Those suspected of being a gold-seller will be suspended permanently without any warning. - When one is caught pro or post-RMT, the related illegal item will be confiscated, and depend on the size of the trade value, it could lead to sanction on the account. The repeated manner in RMT will bring up more harsh punishments. - If the illegally traded item originates from an illegal source(such as chargeback fraud etc), the trade partner also could be punished, as he/she took part in the distribution of the illegal item. - When the user is under the confiscating process due to creating/distributing illegal items and doesn't possess illegal items due to trading or already used after RMT, This could be reimbursed by confiscating the other item or a value on par with the illegally traded item. Also, this could lead to additional reasons to impose sanctions. - If the illegal item is being used with other legal items when these illegal items being used or enhanced, the legal item - which used illegal item for enhancements or crafting. - also could be confiscated Chargeback Related [Punished User/Guild] - Account that committed Chargeback (Permanent Ban at first strike without warning) - User who transfers items created by Chargeback (to Guild/Market/Trade, etc) - Account that invited the Chargeback account to the guild. - Guild Master will be Permanently Banned when items created by Chargeback are moved to the Guild Warehouse 2 times. ※ If the Guild Master changes to another user right before inviting the Chargeback account, it will be regarded as abusing the terms and both accounts will be treated as Guild Master. Penalty - 1st Strike: Confiscate items created by Chargeback and ban temporarily for 7 days - 2nd Strike: Confiscate items created by Chargeback and ban temporarily for 30 days - 3rd Strike: Permanent Ban Botting Definition - Acquiring in-game currency using game exploits and/or third-party software/hardware that automates the process. Penalty - Strike 1: 15-day suspension from the game. - Strike 2: Permanent suspension. GM Inspection Process 1) GM’s will randomly patrol the areas of the game that are known to be inhabited by bots. 2) GM’s will attempt to interact with the player character suspected of botting. 3) If the suspected player character does not react and carries on farming the user will be punished according to the penalties outlined above. Multi-Accounts Definition - Different player accounts having simultaneously connected to the game via identical IP’s is not enough of a reason alone for us to put any kind of restriction on anyone. However, it is a bannable offense when multiple accounts connected on the same IP are funneling items to a single specific account. There could even be legitimate cases where even over a hundred accounts may be connected to the game via a single IP address. But when items or other in-game currencies are continuously transferred between these accounts, we will need to investigate the involved accounts and take appropriate action against them. This is common sense as the same is applied even for accounts connected via different IP addresses. This is no different from the way in which we identify and ban gold-seller bot accounts, and multiple accounts where items of value or in-game currencies are being funneled will be treated no differently. Penalty - Merely connecting to the game does not warrant any penalties. But, if items and in-game currencies are being funneled to a single account, we will put a permanent suspension on all involved accounts and IP addresses as we will treat the case as an instance of RMT gold-selling. Newly Introduced RMT Policy Being Reported for Listing Suspicious Items on the Market Definition - Items with no specific use or value being listed on the market for values well over their normal market price. - Simply listing an item on the Market is not itself a punishable offense but it is highly suspicious seeing items of little value or use being listed, especially miscellaneous items. - e.g. Mallardu Meat, Broadhead Arrow, etc. Measure Taken - Reported items will be removed from the market and subsequently from the game in their entirety. Price Definition The Price indicated in our policies does not only refer to the value displayed in the market UI but also the "universal value" shared by the Users. This also applies to items that do not have an exact price value because they are not being traded frequently or the demand on the market is limited. Thank you for reading.
GM QnA Session : April 7th, 2017
Greetings, Saviors! We are sharing here a compilation of the questions answered at our latest GM meetup in a summarized Q&A format. Thank you to everyone who showed up! Q : Do you have any plans to launch more gesture macros? A : As you can see from our recent video, yes, we will launch more gestures in a future patch. Q : Can I get detailed information regarding Rank 9? A : I hope to know the exact date of arrival. We are planning to release Rank 9 this year; you will be informed via an announcement on our website once it is ready. Q : There aren't that many bugs on kTOS, why do we have them in iTOS? A : That's not quite true. It has been our highest priority to continue to reduce the amount of bugs that may be found and we have made considerable progress in doing so. If there are still bugs that remain they can be reported on the Forum so that we can address them and develop the game further. Q : Getting disconnected in TBL (Team Battle League) is a big waste of time. I hope you can make a system to re-enter TBL. A : Thank you so much for your nice suggestion, we will pass it on for the proper team to consider. However, we think creating stable connection conditions in TBL is more important than a re-entry system. We will keep trying to stabilize our servers and client. Q : Client unexpectedly closing errors occur frequently after the migration to VS 2015. I'm wondering if you're fixing it. A : Yes it's our top priority and it's not always caused by VGA related issues. Q : I wonder if you a plan to punish people who leave the party after entering the Royal Mausoleum or Canyon missions in Saalus Convent. A : We do not have plans for that yet, but we will inform our designers about this issue and try to find an improvement. Q : We feel that we have a lack of end-game contents. Do you have any plans to make more end-game contents? A : To be honest, we are not sure of what end-game contents are coming but we guess more plans will be released after the rebalance patch. Q : We are facing the problem of 0% map exploration for 2 weeks now. When can we expect this issue to be resolved? A : Our dev team members are still finding out the reasons for the 0% map exploration problem. We will try to fix it as soon as possible. Q : We are really curious about how IMC improved the DPK system in iTOS. Can you explain what things have been changed and improved? A : As we have done with the Mystical Cube, we are planning to have an interview with the team to give you more detailed information through the dev blog. Q : There is bug on the Cyclone skill that reduces it from level 15 to level 1 sometimes, which often causes less damage. A : We have the same bug on kTOS too, we've already informed our QA team to test and we hope it is fixed soon. Q : Do you plan to do anything about players who didn't get any Practonium from the Mystical Cube even after trying for 3 months? A : We know many players have complaints about the RNG system of the Mystical Cube and we will forward them for possible improvements Q : Many players don't know the Unstable Cube can expire. What are your plans to improve this? A : The team has made a few UI adjustments that will display this information more easily to players. Please wait a little longer for the update. Q : It's a shame that not many people play the field bosses, it feels like the content is being wasted. Any changes planned for field bosses? A : That's a fair point. We will pass on this feedback to the designers and maybe request for more field boss events, for example with cubes. Q : I like GM meetpus, but I wish there was a dev meetup too. A : GMs do pass on all your feedback to the dev team, and we try to give you information back from the devs too. That's the reason we have the dev blog on our website. Q : Any plans to add new level 270 and 315 items? A : We're looking forward more 270/315 items too, but we can't be sure of when they will be released. They are still in development. Q : Why are words like "hunt" censored in the chat window? A : We agree, and we will try to improve this. Q : I saw in your combat changes video preview that you're rebalancing a lot of aspects in the game, does that mean we're getting a class reset too? A : Yes, we want to open a reset event when this rebalance update arrives. You can read more details about it on our dev blog. Q : Do you know that some skills are causing fps drops? A : Yes, we are aware that skills like Divine Might can cause fps drops especially in TBL. We are working to find the cause and will try to fix it. Q : Are the new user event rewards tradable? A : No, the event rewards are untradable. Q : There's a problem where I can't see the quest NPC. A : Please send in a ticket about your specific quest so we can try and help you. Q : Will non-Token users be able to use Team Storage too? A : Many players have made this request. Something is being worked on, but the final changes will be announced later when they are ready. Q : I wish there were checkpoints in the Solmiki Area like we have in the Lolopanther Area. A : That's a good idea. It could help improve disconnection issues as well. Q : Can you make the Kabbalist's Revenged Sevenfold be less powerful in PvP? A : PvP balance is next on our list of improvements, but we can't be sure of which skills will be affected. Q : What are you doing about the people who abused the Symbol of Wealth issue? A : We did not ban anyone, but they are on our watchlist. Q : Any results you can share from the South America ping test? A : Thank you for sharing your test results. We haven't decided anything yet, but we will let you know when we do. Q : Will you be adding new monster cards or monster gems? A : Not yet. We want to focus on stabilization and balance first. Q : What about new social functions like a marriage system, fishing, etc.? A : Again, stabilization and balance will come first. Q : What was your favorite update in TOS? A : Personally, the update on March 14, 2017 was my favorite. Q : What will happen to the Agny Necklace? Are you going to make other items like it? A : You can read about it on our recent Combat System Changes dev blog post. Q : Will there be other ways for Swordsman classes to defend themselves against magic in PvP? A : We're not aware of any plans yet. As a Swordsman class player myself, it does hurt to be hit with magic. Q : How are you fighting against Hook64 and other unauthorized programs? A : We keep taking new measures against it, but the details don't appear in the patch notes. Q : Any chances you'll improve the Sadhu class? A : There are no plans yet for specific classes, but it could be possible after the general balance update. Q : Will you be using Steam wallpapers and badges? A : That's something we have been wondering for some time now, but so far it's not one of the top priorities. Q : Will you release the Chronomancer Master hair and other NPC hairs and costumes? A : Those are good ideas, we're always open to suggestions for hairstyles and costumes. Q : What are you doing about AFK and macro users? A : We're reviewing a few measures and will relay your ideas as well. Q : Why can't we exchange items we get from the Exchange shop for medals? A : There are some improvements on the way. Please check our Future Improvements dev blog posts. Q : What about a search function for the Exchange Shop? A : That's a good idea. We still want to improve the Exchange Shop UI. Q : Can you make skill effects flashier? Some skills don't look that powerful. A : Not yet. We want to focus on stabilization and balance first. Q : We need better functionality in guilds. There isn't much to do as it is. A : There should be some guild improvement plans coming soon, maybe. Please wait a while. Q : Will there be other ways to obtain hairstyles other than buying them at the TP Shop? A : We're not sure, but getting hairstyles through other ways sounds like a good idea. Q : Please get rid of guild neutrality. It's less fun when guilds can be neutral. A : We don't think guild neutrality will be removed from the game. Q : I wish there was a button to enter instanced dungeons and missions like the one we have for TBL. A : There are no plans to develop one yet, but we agree it would be practical. Q : Why do potions have a cooldown time? TOS is not even a MOBA. A : I personally think it's maybe to prevent balancing issues and such since there are some examples of other famous MMORPGs also having cooldown periods for potions. Q : Mouse mode is a little inconvenient. It's better than before, but some actions can still improve. A : We apologize for the inconveniences of mouse mode, that's something that is being worked on. Please let us know exactly what aspects of mouse mode are inconvenient so we can work further to improve on it. Q : Why don't you do events for returning users? A : We want to make events specifically for returning users too, but unfortunately it's been impossible because of certain technical issues. Q : I wish you could introduce more food buffs like the dumplings. A : We'll take note of that, keep sending any ideas you have about items and other aspects of the game. Q : I wish I could make my companion big forever like it was during the trickster event. A : We noticed a good reaction from the players during that event, so we may consider ways to make it happen. Q : Will you give us another Rank Reset Voucher when Rank 9 comes out? A : Any updates about Rank 9 should be announced through the website when they're ready, but we're still considering what to do about the Rank Reset Voucher item. Q : When will we get new companions and costumes? A : We're always considering new ideas for new companions and costumes, and want to keep releasing more. We take suggestions from the players too, so feel free to keep them coming. Q : I wish there were more food accessories like the sushi series, for example curry. A : Curry sounds like a good idea for a hair accessory, too. p.s During the GM-Meet Up, there was disconnection problem on Fedimian Server. We apologize to those users and we will also provide rewards to all users who have participated. "