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[UPDATED] Issues with Receiving TP Bundles
UPDATE: After looking at the 25 reports sent to us via Support ticket so far, the records show that the purchased TP bundles have already been successfully received in the large majority of the cases. A total of two cases require additional confirmation: one shows no records of TP bundle purchases on Steam; the other shows that the user did not yet attempt to retrieve the TP. We would like to remind you that, in order to receive your purchased TP, you need to click the TP button on the screen in-game and then click 'Use' on the TP bundle item you wish to receive. See our previous announcement here for more information. About the occasional delays in receiving TP bundles After a player purchases a TP bundle and tries to receive it in-game by clicking the 'Use' button, the process of connecting to Steam's server can sometimes fail, which stops the TP from being received immediately. This error is not permanent, however, and after some time the TP can be received by clicking the 'Use' button on the TP bundle one more time. We continue to search for ways to improve this and apologize for the inconvenience it may cause. Meanwhile, if you are still unable to receive your purchased TP after several tries over a considerable period of time, or if you encounter any other issue related to TP purchase or retrieval, kindly send us a Support ticket so we can look further into the issue. Thank you. Greetings, Saviors. Some players have been reporting being unable to receive their purchased TP bundles in-game after clicking the ‘Use’ button. We’re currently investigating the source of this issue and would like to ask you to report any similar cases through our Support page. In your Support ticket, make sure to include your team and server information, and which TP bundle you purchased (100TP / 300TP / 500TP / 900TP). Please wait while we process your ticket; we will update you once we have a solution for this problem. Thank you. Sincerely, IMC Staff
NEW! The Gift from Frienel
Greetings, Saviors! A secret treasure chest left behind by Goddess Vakarine has recently been recovered in Frienel by the Kedora Merchant Alliance! The chest is said to reveal its treasures only to true Saviors... visit Vakarine's Kupole in Klaipeda or Orsha to know more. Event Period FROM the scheduled maintenance on October 30, 2018 TO the scheduled maintenance on November 13, 2018 Who Can Participate - Characters of level 50 and above How to Participate STEP 1. Visit Vakarine's Kupole Daina in the cities of Klaipeda or Orsha and give her a number between 1 and 10. STEP 2. You will be rewarded with a random gift corresponding the number you have given her. You can participate once a day during the weekdays and twice per day during the weekends (per team) to receive a total of 10 gifts. - Use the command /rewardswon on your chat box to see the prizes you already won, or type /rewardsleft to check which items you have yet to win. STEP 3. You will also be rewarded with a special final gift if you have received all random gifts from Kupole Diana during the event period. List of Random Gifts - Soul Crystal - Warp Scroll 10x Box - Instanced Dungeon Reset Voucher (14 Days) - EXP Tome (14 Days) - Premium Awakening Stone (14 Days) - Enchant Scroll (14 Days) - Attribute Points: 500 - Megaphone 10x Box - Challenge Mode One Entry Voucher (14 Days) - 5-Star Gem Abrasive (14 Days) The Final Gift - Latte Art: Bunny OR Kitty (hair accessory, choose 1 of 2) - Skill Reset Potion Important - You can only participate in the event by talking to the Kupole Daina NPC in Klaipeda or Orsha. - Prizes are randomly associated with different numbers for each player. You cannot select the same number on different days. - Participation in the event is counted on a per-team basis. Rewards are sent to the current playing character. - Your daily participation count will be reset on 00:00 server time during the event period. - All timed items received through the event cannot be traded or transferred via Team Storage. - Items that are not timed can be transferred via Team Storage but cannot be traded except for the Megaphone 10x Box, which cannot be transferred or traded. - The final gift that can be claimed on the 10th day of the event period will not be tradable or transferrable via Team Storage.
[EDITED] The Ultimate Monster Tamer: Round 3
Greetings Saviors! The Ultimate Monster Tamer has returned! Once again, tame up to 3 monsters of your choosing to conquer the mission boss and obtain even better rewards! Event Period FROM the scheduled maintenance on December 11, 2018 TO the scheduled maintenance on January 2, 2019 Who Can Participate - Characters of level 30 and above How to Participate STEP 1. Interact with the Event Notice Board in the city of Klaipeda or Orsha to receive Tamer's Blue Orb x1, Special Monster Trapper x1, and Blue Orb Dungeon Coin x12. The Blue Orb and Monster Trapper are yours to keep during the event period (you only receive them once per team), but you can come back to the Event Notice Board every day to collect Blue Orb Dungeon Coin x12. STEP 2. Use the Special Monster Trapper in various fields to capture your very own pet monsters, which will be saved inside the Tamer’s Blue Orb. You can save up to 3 monsters at a time, but you cannot capture more than one of the same monster. STEP 3. Defeat regular field monsters no less than 20 levels below your character for a chance to collect Monster Energy, an item you can use to level up your pet monsters. STEP 4. Every monster you capture starts at Lv 1, and you can use Monster Energy to increase their level up to Lv 300. From Lv 1 to Lv 4, each level-up consumes Monster Energy x1. Starting from Lv 5 and in groups of 5 levels, every level-up consumes an additional +1 Monster Energy. - So from Lv 5 to Lv 9, each level-up consumes Monster Energy x2; from Lv 10 to Lv 14, each level-up consumes Monster Energy x3, and so on. STEP 5. If you want to change one of your captured monsters, go back to the Event Notice Board and release the desired monster back into the wild – doing so will consume Monster Energy x30. The next monster you capture will match the level of the one you released! STEP 6. After you’ve leveled up your pet monsters, it’s time to enter the event mission and put them to the test! You can enter the mission through Sentinel Rian in the city of Klaipeda, and each entry consumes Blue Orb Dungeon Coin x6 (x4 for Token users). The entry process is the same as normal instanced dungeons, so you can enter solo, with a premade party, or via auto-matching. STEP 7. Before you start, interact with the Magic Circle inside the mission map to pick the level of the boss you’re about to face to match that of your monsters – you can make it lower and complete the mission with ease, or amp up the difficulty for a challenging run. - If you’re in a party, the mission will accept whatever boss level is entered first, so make sure to coordinate monster levels with your party beforehand. This also means that, if you choose auto-match, you may not be matched with players of similar pet levels. STEP 8. It’s time for battle! Use the Tamer’s Blue Orb to summon your monster pets and attack the boss! Your character cannot use basic attacks or skills inside the mission, so you’ll have to rely on your captured monsters. You have 5 minutes to defeat the boss and complete the mission. STEP 9. After you complete the mission, your character will automatically receive Blue Cube x1 and a number of Blue Fragments proportional to your pets’ or the boss’ level. The Blue Cube gives you one of 13 random rewards, while the Blue Fragments can be exchanged for useful items at the Event Notice Board. Blue Cube Rewards Use the Cube to receive one of the following random rewards! You can also reopen the Blue Cube with 500,000 Silver (Token users can reopen the Cube one additional time). - Megaphone x2 - Fortune Cookie x1 - Fortune Cookie x2 - Challenge Mode One Entry Voucher (14 Days) x1 - Challenge Portal Scroll (14 Days) x1 - Goddess Sculpture (14 Days) x1 - Believer's Potion x1 - Silver Anvil (14 Days) x1 - Golden Anvil (14 Days) x1 - Attribute Points: 500 x1 - Attribute Points: 1000 x1 - Weapon Cube x1 (contains 1 random Lv 380 Primus weapon/subweapon) - Armor Cube x1 (contains 1 random Lv 380 Primus armor item) Blue Fragment Rewards EDIT: Exchange your Blue Fragments for the following items at the Event Notice Board! The amount of Fragments you receive every mission is equal to 1 Fragment, plus 1 per every 10 levels your pet monster has over the mission boss. - Megaphone x2 = 30 Fragments - Fortune Cookie x1 = 30 Fragments - Blue Cube x1 = 50 Fragments - Challenge Mode One Entry Voucher (14 Days) x1 = 50 Fragments - Challenge Portal Scroll (14 Days) x1 = 50 Fragments - Goddess Sculpture (14 Days) x1 = 50 Fragments - Believer's Potion x1 = 50 Fragments - Silver Anvil (14 Days) x1 = 100 Fragments - Golden Anvil (14 Days) x1 = 150 Fragments - Attribute Points: 500 x1 = 300 Fragments Important - Special Monster Trappers can be used in regular fields, dungeons, and hunting grounds. The Trappers do not work on elite or boss monsters. - Special Monster Trappers must be used near monsters, and they have better chances of trapping monsters with low HP. - Monster Energy can be traded and transferred via Team Storage. - Monsters can only be summoned with the Tamer’s Blue Orb inside the event mission. They cannot be summoned in cities or other maps. - Mission boss levels cannot exceed your own pet monsters’ by more than 100 levels. - Becoming incapable of combat inside the event mission results in no penalties to your character. You can also use items like HP potions inside the event mission. - Blue Orb Dungeon Coins are consumed only when you receive the rewards after completing the mission, not when you enter the mission. If you fail the mission, it will not consume any Coins. - Blue Fragments are calculated for each party member individually based on their specific level data. - Blue Cubes and Blue Fragments can be transferred via Team Storage, but not traded. - Timed items cannot be traded or transferred via Team Storage. - The following items will be automatically deleted at the end of the event period: Blue Cube, Blue Fragment, Tamer’s Blue Orb, Special Monster Trapper, Blue Orb Dungeon Coin, Fortune Cookie, Believer’s Potion.
Scheduled Maintenance for February 28, 2017
Greetings, Saviors!We would like to announce the details of our weekly maintenance for February 28, 2017. Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
[COMPLETE] Scheduled Maintenance for December 13th, 2016
Greetings, Saviors!We would like to announce the details of our weekly maintenance for December 13th, 2016. Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
[UPDATED] New Event: Candy Hunt
Greetings, Saviors! Once again, the demons are up to no good: this time, they stole all the candy a sweet little boy was carrying to town to surprise his friend. Help the boy get back his treats and craft Candy Baskets for sugary stat-enhancing accessories and a surprise cube! 1. Event Period - From: scheduled maintenance on March 7, 2017 - From: scheduled maintenance on March 28, 2017 2. How to Participate - Defeat any monster in the game for a chance to obtain the following items: Soda Candy, Strawberry Candy, Lemon Candy, Tutti Frutti Candy. - Candy items can be consumed for buff effects or crafted into Candy Baskets. Recipes for Candy Baskets can be purchased from the Sweet Boy NPC. - You will obtain one reward of your choice every time you bring the Sweet Boy a Candy Basket: you can choose from one of three accessories or a special buff. - After submitting 10 Candy Baskets, you will also receive a Cookie House Cube containing a special accessory! 3. Sweet Boy Rewards (choose 1 for every Candy Basket submitted) - Sugar Necklace (3 Days): +50 HP recovery, +50 SP recovery - Sugar Bracelet (3 Days): +10 increase on all stats - Sugar Band (3 Days): +10 increase on all stats ((Sugar accessory set effect: +200 attack on Large-type enemies, +1 AoE attack ratio)) - Sweet Boy buff: +20% EXP gains for 30 minutes 4. Important - All event items are untradable and will be deleted during the scheduled maintenance of March 28, 2017. - Candy items aren't affected by Squire Base Camp effects (except for Tutti Frutti Candy) and have a maximum duration of 5 minutes. - Candy items cannot be obtained when the monster is 21 levels or more below the level of the character. - Items with a time limit ("3 Days") start counting down as soon as they are received in your character inventory. - Participation in the event is counted on a per-team basis, meaning the total number of baskets submitted includes those submitted by all the characters in your team. - Sweet Boy buffs and Candy buffs are stackable with other buffs in the game (however, Tutti Frutti Candy items cannot be used together with Keista Potions). - You can check your participation count at the Sweet Boy NPC. - Participation in the event can be repeated with no restrictions. - Cutscene quest monsters will only drop event items on the first time the quest is played (i.e. if the same quest is played multiple times, starting from the second time, monsters will not drop event items).
Popo Point Shop (May '19)
Greetings, Saviors! The Popo Shop for May 2019 is now open. Collect your PP and get ready to shop at our Popo Point Shop! Event Period FROM the scheduled maintenance of May 21, 2019 TO the scheduled maintenance of June 25, 2019 Who Can Participate - Characters of all levels How to Participate STEP 1. Login to Tree of Savior and start raking in the Popo Points! You get 10 Points for every 30 minutes, no matter what character you’re playing with. STEP 2. Purchasing items using Premium TP earns you additional points! You get 2 Points for every 1 TP you spend in-game. STEP 3. If you’re missing only a few points to get the item you want, you can also purchase PP Vouchers at any TP Shop to top up your points. You can purchase vouchers of 100, 500 and 1,000 Points. - 100 PP: 7 TP - 500 PP: 33 TP - 1,000 PP: 59 TP STEP 4. Use your well-earned PP to purchase items from the Popo Point Shop! Just look for the gift box icon in your bottom-right menu. Click it to access the PP Shop and exchange your Points for potions and other useful items. NEW! Popo Shop Weapon Selection Box - As the latest addition to the Popo Shop, we now have in stock new weapons that you can purchase to use for a limited time. - The new Popo Shop weapons will come in a Selection Box and be timed to expire in either 3 days or 7 days. - What's more is that these weapons will be growth weapons, which means that the weapons grow along with the player as the player levels up. - Popo Shop Weapon Selection Box (7 Days): 100 PP - Popo Shop Weapon Selection Box (3 Days): 50 PP Important - Each item in the PP Shop comes with a per-team purchase limit. - Most PP Shop items will be untradeable. Timed items are also character-bound and not transferable via Team Storage. - PP Vouchers can be transferred via Team Storage, but not traded with other players. - Popo Points and purchase limits will be automatically reset on June 25, 2019. Make sure to use your points before then.
Monthly TP Spending Limits Applied
Greetings, Saviors. In order to prevent payment fraud-related issues from affecting the game, starting from this week’s scheduled maintenance (July 4, 2017), we will be adopting a monthly TP spending limit for Steam accounts that have a shorter payment record since their time of creation. This means that players who have made fewer purchases on Steam since creating their account (in accordance with the account purchase information provided by Steam) may be restricted from using more than 300 TP in-game per month. After attempting to use more than 300 TP in one month, players with TP limits will see a message alerting them of this monthly restriction. If you find that a TP spending limit has been applied to your account and want this restriction to be removed, kindly send a ticket via our Support page under the “Payment” >> “Reset TP Spending Limit” category so we can verify and process your request individually. Please note that this TP limit applies only to how much TP an account is allowed spend in-game. It does not restrict the amount of TP that players are able to purchase on Steam. Thank you.
Temporary Maintenance – June 1st, 2016.
Greetings Saviors, All Servers will undergo short temporary maintenance. 1. Maintenance Period - [EDT] 06:00 to 06:30 (approximately 30 minutes ) Wednesday, June 1, 2016 2. Reason - In order to solve the multiple TP bundles not being able to be redeemed. 3. Compensation: - 1-hour and half Token time extension Note that this temporary maintenance will affect all the servers Thank you for understanding. Sincerely, IMC Staff