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Unable to login Official Website by Facebook account
Greetings Saviors, The following issues have come to our attention: - Login issue regarding official home page by Facebook. We are now trying to fix the issue. But until then, please use our Steam Community Hub [Link]. When reporting the bug via steam community hub, please write [Ticket] header on the title. We are deeply sorry for the inconvenience and thank you for your patience and understanding. Regards, IMC staff
TOS Support Guild: Vice Guild Master (7/19~10/25)
Greetings saviors, Guild Vice-guild Master Selection has ended! Thank you all for your participation:) Vice Guild Masters of TOS Support Guild Congrats to all selected Vice Guild Masters:) [NA] Klaipeda Silver_Eagle Tsugami Perets [EU] Fedimian Fjolnir Chrywsen Azdragon [SEA] Telsiai 4lkruzeth - - [SA] Silute Bocayuva Cappadocian Aegon - Activity period is from July 19 to October 25, 2024 (14 weeks). - Please note that selected Vice Guild Masters need to join the TOS Support Guild until July 18, 2024 (EST). - Vice Guild Master authority will be applied on July 19, 2024. ※ Current Vice Guild Masters' authority will be removed on July 19, 2024. ※ Vice Guild Master who is currently in another guild must leave the current guild. ※ Guild Masters must check the Mailbox frequently for the information for the roles. ※ New Guild Masters must send us their forum accounts via ticket. Vice Guild Master Activity Guide Necessary Activity 1. Activate the Guild Chat a. You can bring energy to the guild chat window by saying hello to the guild chat when you log in or log out, or when other users log in. b. Answer the questions related to playing the game to solve guild member’s curiosity about the game C. Using Discord is okay, but since there are more guild members who don't use Discord, please keep in mind that Guild Chat must be used more often. 2. Play Guild Quest a. How to play Guild Quest: Guild Tower → Guild Quest → Select the Guild Quest you want to play → Go to the Guild Quest area → Enter via Guild Quest pillar after recruiting (space bar) (Sulivinas Lair and Demonic Sanctuary can be played:)) 3. Others a. Other stuff such as Card Album Party, run raids with guild members as party or so. - Please upload a screenshot or video in the Forum - Vice Guild Master category. (which you will be added once you become a VGM) ※ Please tag the VGM who've participated in the activity together. Important - You cannot declare Guild Territory War and other wars since the purpose of the guild is to help saviors to understand and adjust to the game and since there are too many members. - Vice Guild Master can send a request via forum post - Vice Guild Master category when needed. ※ The benefit of Vice Guild Master is 3,000 TP per month. ※ After reviewing the Vice Guild Master’s activity record, 1500 TP will be given every 2 weeks. ※ The first benefit will be given on August 2, 2024. Guild Quest TIP 1. Guild Tower Location: West Siauliai Woods 1 channel, near Statue of Goddess Vakarine - This location is only for the 1st guild tower. - Location may change from the 2nd guild tower and if so, Vice Guild Masters need to tell via Forum-Vice Guild Master category. ※ Refreshment Table is at Klaipeda. 2. How to create Guild Tower: Talk to Uska NPC at Klaipeda → Buy Guild Merchandise → Purchase ‘Build Guild Tower’ → Use the item in the installation location 3. If the participation rate is low, guide the progress and reward. - Guild Boss Raid: Click the Participate button, move to the location and defeat the boss monster together! - Guild Mission: Click the Participate button, move to the location and clear the mission! - ‘Guild Foundation’ repetitive quest is cleared when clearing Guild Quest twice a week. We look forward to your passionate works Vice Guild Masters! Thank you. ※ If we verify excessively repetitive joining and leaving the Support guild for intentional profit-seeking or inappropriate activities, there may be restrictions put on the account according to the policy such as being excluded and permanently banned from the Support Guild
Patch without Maintenance: October 31, 2023
Greetings Savior, On October 31, 2023, a patch went live on KST 18:48 to fix the following: - The issue that the Pumkin stew is not given properly. Please restart the game for the normal application of the patch above. Thank you.
Known Issue: June 21, 2023
Greetings Saviors, The following issues have come to our attention: - Incorrect ranking data is displayed in the ranking of Team Battle League. We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known Issue notice. Thank you for your patience and understanding. Regards, IMC staff
Temporary Maintenance: November 13, 2024
Greetings, Saviors! We will conduct temporary maintenance on every server due to the following issues: - Full charge text effect is displayed when using channeling skill. - Sledger's [Big Bang] skill cooldown is reduced by the pass effect. - Sledger(S) Arts is turned OFF, cannot be turned ON again. - The following description will be deleted from the Sledger's Fighting Spirit tooltip. : When using [Heavy Smashing], [Rolling Hammer], [Swing Hammer], and [Charge Hammer], [Big Bang] Cooldown reduces by 5 second. [Maintenance Period] [KST] 15:00 to 17:00 (November 13, 2023) [EST] 05:00 to 07:00 (November 13, 2023) [CET] 12:00 to 14:00 (November 13, 2023) [SGT] 14:00 to 16:00 (November 13, 2023) [BRT] 03:00 to 05:00 (November 13, 2023) The compensation for the temporary maintenance will be given to your mailbox and removed within a day. We suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff
Patch without Maintenance: April 16, 2024
Greetings, Saviors! On April 16, 2024, a patch went live on KST 16:40 due to the following changes: - An issue where [Season] Goddess Message: Scar of Fate UI was being displayed Please restart the client for the normal application of the patch above. Thank you.
Official Forum Maintenance - May 19, 2021
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EST) 21:30 May 19, 2021 - 22:00 May 19, 2021 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
Temporary Maintenance: July 26, 2022
Greetings, Saviors! We will conduct temporary maintenance on Telsiai (SEA) and Silute (SA) servers to fix the following issues: 1. Effect that decreases the Cooldown of [Cyan Gem - Demonic Sword of the Giant] is not fixed. 2. Graphic of the item dropped in the field and the actual item does not match for some users. 3. Ocean Depths Packages can not be purchased on SEA server. [Maintenance Period] [EST] 21:00 ~ 21:30 (July 26, 2022) [SGT] 10:00 ~ 10:30 (July 27, 2022) [BRT] 23:00 ~ 23:30 (July 26, 2022) The compensation for the temporary maintenance will be given to your mailbox and removed within 2 weeks. We suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff
Temporary Maintenance: October 10, 2024
Greetings, Saviors! We will conduct temporary maintenance on every server due to issues: - Unable to select Arts Reset Potion - Vulture [T] when using Arts Reset Potion Selection Box - When using [Lv4] Vaivora Vision Selection Box, cannot distinguish between [A], [W], [T]. - Scout Vulture Costume cannot be equipped - Input:Decompose (Vulture [T]) hit count is not applied correctly - Vulture's Skill Purification Protocol is regarded as a battle skill - W Server English Market Search [Maintenance Period] [KST] 15:00 to 16:00 (October 10, 2024) [EST] 01:00 to 02:00 (October 10, 2024) [CET] 07:00 to 8:00 (October 10, 2024) [SGT] 14:00 to 15:00 (October 10, 2024) [BRT] 03:00 to 04:00 (October 10, 2024) The compensation for the temporary maintenance will be given to your mailbox and removed within a day. We suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff