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[COMPLETE] Scheduled Maintenance for August 23rd, 2016

Greetings, Saviors!We would like to announce the details of our weekly maintenance for August 23rd, 2016. Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.

Patch Note
August 23rd, 2016
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Introducing the Item Transcendence System

Greetings Saviors! This week on the Developer's Blog, we would like to cover the Item Transcendence System.  Item Transcendence - Only weapons, armor and accessories are eligible for Transcendence. - The chance of successfully Transcending an item will increase depending on the number of materials(Goddesses' Blessed Gems) you select to use. - Different Gems are required depending on the type of equipment you wish to Transcend.   - There are different chances of success for each stage of Transcendence and each success will elevate the item to the next Transcendence Stage. (Maximum of 10 stages) - The item will lose one Transcendence Stage upon failure but will not decrease in potential. - Transcended equipment will become untradable. ※ Please note that equipment that has been reduced to Transcendence Stage 0 due to repeated failures will become tradable once more. - The damage of items will increase accordingly to their original stats when Transcended. ※ The contents above may be changed as results of patches.   How to Transcend Equipment [Instructions] - You will be able to obtain a [Blessed Shard] from a [Saalus Cube] that is given after completing the Saalus Convent Mission.   - You will be able to complete the mission twice per day and a Cube will be awarded upon completion. Token users will be able to obtain up to 6 Shards if they reopen the cubes. - You will be able to create Blessed Gems by buying Goddesses' Blessed Gem: Weapon / Armor / Accessory recipes from the Item Merchants in Klaipeda and Orsha.     - You will be able to transcend the items by talking to the Blacksmith NPCs in either Klaipeda or Orsha with the Blessed Gems.     - Drag and drop the equipment and Blessed Gem you wish to use to Transcend. - You will be able to see the success rate after placing the Gem. - The main ability of the item will increase at a set % per Transcendence Stage.     - The Transcendence Stage of each item will be displayed as a Purple Star on the item. - The increased stats will also be displayed on the item’s tooltip.     ※ The contents above may be changed as results of patches.   Extracting Blessed Gems - You will be able to extract the Gem from Transcended items from the Blacksmith NPCs at either Klaipeda or Orsha.  - Monsters will have a chance of dropping the Hammer of Dismantlement which is required to extract Blessed Gems. - You will be able to retrieve some of the Blessed Gems used to transcend the item after it is destroyed. - Click the ‘Extract Blessed Gem’ option at either the Klaipeda or Orsha Blacksmith NPC.     - Right-click the Transcended Item and Hammer of Dismantlement in your inventory. - The Transcended Item will be destroyed and you will receive some of the Blessed Gems that had been used.   ※ You will not be able to retrieve Gems if the item is only Transcendence Stage 1.     ※ The contents above may be changed as results of patches.   Extracting Items - You may remove Transcendence effects at the Blacksmith NPCs at either Klaipeda or Orsha. - Monsters will have a chance of dropping the Spell Rod which is required to remove Transcendence effects. ※ You may not retrieve Gems when removing Transcendence effects.     - Right-click the Transcended item and the Spell Rod in your inventory. - All Transcendence effects will be removed and you will not be able to retrieve any Gems that you had used. - The color of the Star displayed on the item will change to yellow.     ※ The contents above may be changed as results of patches.  

Developer's Blog
August 22nd, 2016
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Weekly Question and Answer – August 19th, 2016

Q. It seems as if the level difference when entering the Siaulai Mission has greatly increased. Are there any plans to increase the penalty ratio according to the now widened level difference? A. We widened the level difference in order to allow for more convenient and faster match-making. This will of course mean that the penalties will have to be adjusted accordingly. We are currently testing different ratios and will apply them as soon as we figure out something that works well. They will be mentioned in the patch notes when they are applied, so please pay close attention to future patch notes.    Q. A lot of time on the EXP Tomes seem to be wasted while we travel back and forth between maps or wait in queue for the instanced dungeons. Are there any plans to make them more user friendly? A. We have received a lot of feedback regarding the EXP Tomes and are currently considering many options. We wish to improve them as to allow players to be able to use them to their full potential. We are looking forward to announcing improved versions in the near future.   Q. Protecting the "Torch" for 3 minutes during the Siaulai Mission seems to be a bit too long and tiresome. Will there be any chance of re-balancing that particular part of the mission? A. Thanks to player feedback, we have decided to take a close look into improving the game play experience of the Siaulai Mission. While unable to tell you the specifics, we are testing various variations in order to find a good balance. We will make an announcement with more details after the finishing touches are made. Please be on the lookout for any related announcements.   Q. When will we able to enter Cut-scenes in Party Quests and not get stuck? A. The particular bug has been fixed in the August 16th Scheduled Maintenance. We offer our most sincere apologies in the inconvenience it had caused before getting fixed, and wish to thank all of you that have endured before it got fixed.

Developer's Blog
August 19th, 2016
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Rank 8 Update Preview

Greetings Saviors. We would like to give a glimpse of the Rank 8 Update which we are aiming to release in late September. You can see the introductory video here. Firstly, the long-awaited Rank 8 classes are to be added. There will be 24 new classes in total, 8 of which that are entirely new classes with wholly original concepts. As it has been previously mentioned, the level cap for your character and your companion will be raised to 330. Empower and enrich your character builds with the Rank 8 update. For more info on these classes please click the link of the class you want to see. Swordsman  Cleric  Archer Wizard    Secondly, more than 30 new areas are for you to explore. These new maps will have new themes and environments that will enhance your gameplay and further deepen the world. Along with the area expansion, three new field boss monsters will be added. We will keep you guys posted on any new significant developments on the aforementioned contents. Thank you for your continued love, enthusiasm and support.

Developer's Blog
August 17th, 2016
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Official Forum Maintenance - August 17th, 2016

Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 22:30 - 23:00 August 17th, 2016 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff

Announcement
August 17th, 2016
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[COMPLETE] Temporary Maintenance Notice - August 17

UPDATE - MAINTENANCE EXTENDED: We regret to inform that today's temporary maintenance has been further extended. We are working to bring the servers back up as soon as possible. Our sincere apologies for the inconvenience. Greetings, Saviors. We will soon be performing a short maintenance in all servers. The maintenance period will start at the following time: [EDT] 03:30 AM This maintenance is expected to last approximately 30 minutes. Thank you for understanding.

Announcement
August 17th, 2016
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Issue with Being Unable to Receive DLC Packs

Greetings, Saviors. After the scheduled maintenance on August 16, some players have been unable to receive their purchased Novice DLC Pack in the message box in-game. We would like to tell you that this is an issue we are aware of and working towards fixing. We plan to correct this error and return all missing DLC Packs through a temporary maintenance, to be performed at a time soon to be announced. Our sincere apologies for the inconvenience this issue has caused. Thank you for understanding.

Announcement
August 17th, 2016
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[COMPLETE] Temporary Maintenance Notice 2 - August 16th

UPDATE - MAINTENANCE EXTENDED: We regret to inform that today's second temporary maintenance has been further extended. We are working to bring the servers back up as soon as possible. Our sincere apologies for the inconvenience. Greetings, Saviors. We will soon be performing another temporary maintenance in all in servers. The maintenance period will start at the following time: [EDT] 12:10 This maintenance is expected to last approximately 30 minutes. Thank you for understanding.

Announcement
August 16th, 2016
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Corrections and bug fixes after August 16th maintenance

Greetings, Saviors. Chat and Storage Bug Fixes We would like to announce that we have now fixed the bugs affecting the chat and personal storage functions after the maintenance on August 16th, and you should be able to use them again as intended. We ask that you send in a Support ticket should you find that these or other features are still not working as intended after today’s maintenance. Item Corrections After our latest scheduled maintenance, some players were able to purchase certain items not meant for sale, mistakenly introduced in the game. We apologize for the inconvenience caused by this error, and would like to announce that all items not meant for sale have been seized. Users who were able to purchase the items have also been compensated accordingly to correct this mistake. Kindly let us know via Support ticket if you were not compensated for the aforementioned errors. Missing ‘Shady Geologist’ Title Error The ‘Shady Geologist’ title, awarded to winners of our previous Scavenge Challenge Event, is missing for some players after today’s maintenance. We are aware of this error and expect to correct it during our next scheduled maintenance. Companion Move Button Error When clicking a companion’s UI at the lodge, a button in Korean will appear next to the ‘Bring Along’ button. This button will move the companion to the other page of your lodge (page 1 > 2 or vice-versa), from where you can still retrieve it. We are working to fix this error, but meanwhile we ask that you keep in mind what it does and avoid clicking it. Other Errors Some item tooltips still contain errors that require fixing. We expect to correct these in a future patch as well. Thank you for understanding. Our apologies for the inconveniences caused.

Announcement
August 16th, 2016