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Survey: TOS Support Guild

Greetings again, saviors!     This is a survey link about TOS Support Guild. [Link]   It will be a pleasure to have your ideas about TOS Support Guild.   We look forward to your replies:)   Thank you!

Announcement
September 16th, 2021
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[UPDATE] [UPDATE] Known Issue: December 11, 2020

Greeting Saviors!   We became aware of the following issue:   1) Server instability in Klaipeda world.     We are currently investigating the issue. We will update as soon as the server is back online.   We apologize for the inconvenience and thank you for your patience and understanding.   [UPDATE] The server is back online and should be able to log in without problem.   Regards, IMC staff

Known Issues
December 11th, 2020
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[COMPLETE] Known Issue: March 19, 2021

Greetings Saviors,   The following issues have come to our attention:   - [Fixed]  Temporary issue on Steam TP Shop   The in-game store service on STEAM is currently unavailable, the issue is being under fix by steam, until their procedure is complete, the tp store will be temporarily unavailable.  We have checked the STEAM store and the TP shop is now back online again.   If there are any updates, we will let you know that through our Known issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
March 18th, 2021
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Vakarine Sticker is now available on LINE!

     

Announcement
January 23rd, 2020
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[SA] Known Issues: Instability II

Greetings, Saviors. We would like to offer an update on the issues of instability currently affecting our [SA] Silute server. We have been thoroughly assessing your reports on the problem and we encourage players to keep providing information, as it will help speed up the process of finding a solution. As of yet, however, we have been unable to determine whether the excessive lag in the region is caused mainly by network issues or by other factors. Currently, we have detected a few elements in the server logic that could be the source of the issue and we are working to fix them, although we remain unsure of whether they affect South America alone or other server regions as well. The updated patch will be applied as soon as possible, after which it will be closely monitored for results. As what happened with the nearby party search function, which has been temporarily disabled, we are in the process of analyzing other game functions which could cause a burden on the server. We are also processing different logs in order to detect delays generated by specific skills or item combinations. Once again we would like to offer our sincere apologies for the inconvenience caused. We are now preparing compensation for players of all servers, which will be announced soon through our News page. Thank you for your patience and understanding.

Known Issues
June 14th, 2018
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[EDITED] Known Issue: January 14, 2022

Greetings Saviors,   We have received inquires regarding the following due to lack of information:   - Mercenary Badge Boost Voucher effect is stated as Weekly Boss Raid 125K Damage reward ▲ 40,000 in-game.   The schedule of Weekly Boss Raid is from Monday to Sunday, and so the change of Mercenary Badge Boost Voucher is yet applied. Weekly Boss Raid 125K Damage reward ▲ 40,000 will be applied from January 17th, 2022 at 6:00 AM (server time).   [UPDATE: Jan.18th] Mercenary Badge will be given to the saviors who haven't received the Mercenary Badge as the effect of Mercenary Badge Boost Voucher during January 11th ~ 17th at 05:59 AM (EST). Details will be updated later on this post.    Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
January 18th, 2022
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Patch Note Preview: June 26~27, 2023

Greetings, Saviors!We would like to announce the details of our weekly maintenance for (June 27, 2023). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.

Patch Note
June 27th, 2023
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[UPDATE] Patch Note Preview: August 19~20, 2024

Greetings, Saviors!We would like to announce the details of our weekly maintenance for (August 20, 2024). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.

Patch Note
August 20th, 2024
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Patch Note Preview: September 11-12, 2023

Greetings, Saviors!We would like to announce the details of our weekly maintenance for (September 12, 2023). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.

Patch Note
September 11th, 2023