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Known Issues - July 16, 2019

Greetings Saviors,   The following issues have recently come to our attention:   - Frequent VGA error crash issues while playing the game   The devs are aware of the above issue and currently working to resolve it as soon as possible. We will keep you updated through our Announcement page. When sending in tickets regarding the issue, please send us your "/TreeOfSavior/system/" directory as it can help us in resolving the issue.     Thank you for your patience and understanding.   Regards, Tree of Savior Team

Known Issues
July 16th, 2019
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[COMPLETE] [NA] Orsha Connection Issue

From now on, The Connection Issue has been resolved so sorry for the inconvenience Greetings Saviors. We have received some problems regarding connection reports including auto-match system, chat and etc from [NA] Orsha. We are aware of our players are unable to match instanced dungeons, mission and chat in-game. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. That way we can have more information to work with on a more specified problem, allowing it to be resolved faster.

Announcement
March 3rd, 2017
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Leticia's Secret Cube - December 27, 2022

Rank Item Quantity B Mercenary Badge: 10,000 4 B Goddess Token (Vakarine) : 10,000 4 B [Lv.470] Arcanum of STR 1 B [Lv.470] Arcanum of INT 1 B [Lv.480] Aether Gem Catalyst 1 B Shining Remnants of Bernice Aegis Potion Lv.1 5 B Challenge Mode Add. Reward Voucher 4 C Mercenary Badge: 1,000 10 C Goddess Token (Vakarine) : 1,000 10 C [Weekly Boss Raid] Leticia Special Potion Box (Rank C) 1 C [Lv.480] Enhance Aid 1

Announcement
December 26th, 2022
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Questions and Answers about TOS #6

Hello.  I am syKim. I will answer the questions that we received during the last week from Facebook and Developers’ blog. Please note that the answers that are given below can be changed in the future. Q) Can Companions grow in terms of their appearances? Such as Pocket***ster’s evolution. A) We don’t have any evolution system as of yet. Instead, you will be able to level up your companions, increase their stats or attributes and equip items onto them.   Q) If there are not enough spaces in barrack, do we have to delete a companion in order to add one more character? A) No. You don’t have to. You can move to bigger barrack. ▲ Bigger barrack. You will want to invite your friends. Of course, bigger = more expensive Q) How do you get rid of the acquired items? Do we sell them to NPCs? Or Do monsters drop only in-game currency? A) No. They will also drop other items besides in-game currency. These items can be sold to NPCs or they can also be used as ingredients for crafting or cooking and they can also be used as level up for Gem items. I will tell you more about Gems, Card items and their level ups in the future. Q) Is there Monk Class? A) Yes. There is. Monk class belongs to Cleric type classes. Fist is used in skills, but separate knuckle item does not exist. Instead, it will apply the equipped item’s stats on its skills. ▲For your reference, female monk looks like this. Q) Are there any special classes that we haven’t seen from the other games before? A) Since we have about 80 classes, we do have special, diverse classes that you haven’t expected before. In TOS, there are master NPCs who help the growth of each class, to put it in other word, there are various types of classes as there are various types of NPCs. For example, if you met an Appraiser NPC in the game, there may be an Appraiser class. Or if you met a Shepherd NPC, you may be able to change your character’s class to Shepherd class.    ▲ Rodelero, Sorcerer, Dievdirbys - the image which was named Necromancer on the last post is actuallly Sorcerer. Sorry. Q) Do we have to buy arrows or bullets when we play with an Archer? A) No. You don’t have to buy arrows. However, for certain skills, you need specific arrows for those skills. There is a separate class which is specialized in crafting and using these specific arrows or items.   I will tell you more about various classes in the game from the next week. I want to say thank you to ya all who cheer us and support us all the time.  

Developer's Blog
April 8th, 2016
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Inappropriate Account Suspension and Announcement (23.06.09)

Greetings Saviors,      We'd like to share with you some of the recent actions we've taken regarding accounts that have been showing inappropriate behaviors in the game. This includes the accounts that have abused the 'bug that continuously uses the channeling skill', and the highest record of the rankings in contents for parties including these users will be reset in the near future. ※ The 'bug that continuously uses the channeling skill' has been fixed during the maintenance on June 7, 2023.   [List of Suspended Users]   ▶ Accounts related to channeling skill bug: 6 accounts Team Sanction Team Sanction xxLo***** Banned for 60 days Cyp**** Banned for 15 days kub**** Banned for 30 days baabaabl******** Banned for 7 days KozyX***** Banned for 15 days Pen*** Banned for 7 days   ▶ Accounts with abnormal gaming behavior: 141 accounts Team Sanction Team Sanction Catsh***** Banned for 30 days Cure**** Banned for 30 days UNFOR***** Banned for 30 days Tam*** Banned for 30 days Mi*** Banned for 30 days Qr** Banned for 30 days Aster***** Banned for 30 days Vy** Banned for 30 days Nicke****** Banned for 30 days Mi** Banned for 30 days Meta**** Banned for 30 days Maew***** Banned for 30 days Iris_***** Banned for 30 days Meow**** Banned for 30 days Wel**** Banned for 30 days Bavs***** Banned for 30 days Seq**** Banned for 30 days Chron****** Banned for 30 days Resonanc******** Banned for 30 days Luss**** Banned for 30 days Mit**** Banned for 30 days Kouign****** Banned for 30 days Kan**** Banned for 30 days Fina***** Banned for 30 days Tsu**** Banned for 30 days Cream_R******* Banned for 30 days To*** Banned for 30 days Hollyb****** Banned for 30 days Luq**** Banned for 30 days Holly***** Banned for 30 days Rar*** Banned for 30 days Hollyber******** Banned for 30 days Ir*** Banned for 30 days Mam*** Banned for 30 days Pale**** Banned for 30 days Rom**** Banned for 30 days Lut**** Banned for 30 days LE-SS****** Banned for 30 days Yu*** Banned for 30 days Cha**** Banned for 30 days Kaz*** Banned for 30 days Quil**** Banned for 30 days Hase**** Banned for 30 days Ah*** Banned for 30 days Clan***** Banned for 30 days Shok**** Banned for 30 days Lian***** Banned for 30 days Mim**** Banned for 30 days Catsha****** Banned for 30 days Affo**** Banned for 30 days Naus**** Banned for 30 days Lotus_****** Banned for 30 days Kyo*** Banned for 30 days Cure_P****** Banned for 30 days Mi*** Banned for 30 days Dark_****** Banned for 30 days So*** Banned for 30 days Lil_P***** Banned for 30 days Rek**** Banned for 30 days Pure_V****** Banned for 30 days Wony**** Banned for 30 days PureV****** Banned for 30 days JangWo****** Banned for 30 days Lil-P***** Banned for 30 days Jang_W******* Banned for 30 days Prune****** Banned for 30 days Bi*** Banned for 30 days Parf***** Banned for 30 days Amu*** Banned for 30 days Clotte******* Banned for 30 days Pur*** Banned for 30 days Cure_****** Banned for 30 days Ra*** Banned for 30 days Cream***** Banned for 30 days Make_***** Banned for 30 days Cream***** Banned for 30 days Mom**** Banned for 30 days Orn*** Banned for 30 days Draje***** Banned for 30 days Mus**** Banned for 30 days Yout***** Banned for 30 days Pae*** Banned for 30 days Ky*** Banned for 30 days Kra*** Banned for 30 days Gra**** Banned for 30 days Coffee****** Banned for 30 days Orang***** Banned for 30 days Onion***** Banned for 30 days Mukur***** Banned for 30 days Timek***** Banned for 30 days Pum**** Banned for 30 days Yogurt****** Banned for 30 days Far*** Banned for 30 days Sh** Banned for 30 days Griph***** Banned for 30 days The**** Banned for 30 days Mo*** Banned for 30 days Mille_******* Banned for 30 days Miu*** Banned for 30 days Pal**** Banned for 30 days Miu**** Banned for 30 days Bab*** Banned for 30 days Moo_**** Banned for 30 days Marble****** Banned for 30 days AM_S**** Banned for 30 days Maple****** Banned for 30 days Ha*** Banned for 30 days Coffee****** Banned for 30 days AMsw**** Banned for 30 days Lil**** Banned for 30 days Serap****** Banned for 30 days Chu*** Banned for 30 days Hane**** Banned for 30 days Di*** Banned for 30 days Ut** Banned for 30 days Sugar***** Banned for 30 days Naky**** Banned for 30 days Aurora****** Banned for 30 days Ast**** Banned for 30 days Milk***** Banned for 30 days Zo*** Banned for 30 days Nag**** Banned for 30 days Ya*** Banned for 30 days Onio***** Banned for 30 days AM_S***** Banned for 30 days Moonligh******** Banned for 30 days Desire****** Banned for 30 days Jo_**** Banned for 30 days MedusaR******* Banned for 30 days Moonligh******** Banned for 30 days Je** Banned for 30 days Cooki****** Banned for 30 days Almaj***** Banned for 30 days Shokuho******** Banned for 30 days Un*** Banned for 30 days Menta***** Banned for 30 days Ka*** Banned for 30 days Contro******* Banned for 30 days Tric***** Banned for 30 days Blue_***** Banned for 30 days Mob*** Banned for 30 days  -  -       We also would like to thank the Saviors for their active reporting of bug exploits and will continue to do our best to make the game a more pleasant experience for the Saviors.     Thank you.

Announcement
June 9th, 2023
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Weekend Burning in April, 2022!

Greetings, Saviors!    New Weekends burning event is here! See the details and let's burn the weekends in ToS!     Event Period     From April 1, 2022 To May 1, 2022     Who can Participate     - All saviors     How to Participate     Step 1. Log-in to Tree of Savior on weekends (server time) during the event period.   Step 2. Find the event NPCs in Klaipeda, Fedimian, and Orsha and talk to them! * The map doesn't indicate the location of NPCs.   Step 3. Play Tree of Savior with special buffs and benefits!   The buffs and benefits of the month are as following: ※ Please note that the timeline will follow the server time(EST). Date Buff April 1 (Fri) Destroying Tree Root Crystals increases Movement speed +5 Looting Chance +1,000 Etching Statue worship effect x10 April 2 (Sat) Destroying Tree Root Crystals increases Movement speed +5 EXP +50% Pamoka Solution EXP x2 April 3 (Sun) Destroying Tree Root Crystals increases Movement speed +5 Looting Chance +1,000 90% Skill Cooldown and SP consumption reduction (Area Limited) April 8 (Fri) Destroying Tree Root Crystals increases Movement speed +5 EXP +100% Res Sacrae: Auto Match (Normal) Entry Count Reset (1 time per team) April 9 (Sat) Destroying Tree Root Crystals increases Movement speed +5 EXP +100% Increase Challenge Mode Reward April 10 (Sun) Destroying Tree Root Crystals increases Movement speed +5 EXP +100% Anvil enhancements 50% discount April 15 (Fri) Destroying Tree Root Crystals increases Movement speed +5 EXP +100% Challenge Mode Entry Reset (3 times per team) April 16 (Sat) Destroying Tree Root Crystals increases Movement speed +5 EXP +100% Increase Field Drop Rate April 17 (Sun) Destroying Tree Root Crystals increases Movement speed +5 EXP +100% Increase Division Singularity (Auto Match) Reward April 22 (Fri) Destroying Tree Root Crystals increases Movement speed +5 Looting Chance +1,000 Physical and magic Attack +500, physical and magic DEF +3000 April 23 (Sat) Destroying Tree Root Crystals increases Movement speed +5 EXP +50% Class Points earned +500% April 24 (Sun) Destroying Tree Root Crystals increases Movement speed +5 Looting Chance +1,000 Recovers HP, SP by +500 every 10 seconds, movement speed +2 April 29 (Fri) Destroying Tree Root Crystals increases Movement speed +5 Looting Chance +1,000 Physical and magic Attack +500, physical and magic DEF +3000 April 30 (Sat) Destroying Tree Root Crystals increases Movement speed +5 EXP +50% 90% Skill Cooldown and SP consumption reduction (Area Limited) May 1 (Sun) Destroying Tree Root Crystals increases Movement speed +5 EXP +100% Increase Challenge Mode Reward     Important   - Please note that the buffs do NOT stack. If you receive Friday's buff at the end of the day and receive a new buff at the start of Saturday, Friday's buff will be removed and Saturday's buff will be applied.   - The buffs will NOT automatically be granted to your character. You have to talk to the event NPC in order to receive the Weekend Burning Event benefits.

Event
April 22nd, 2022
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[UPDATE] Official Forum Maintenance 18 Dec 2018

  Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. -  Maintenance Period : (EDT) 22:30 - 23:00 Dec 18, 2018 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff

Announcement
December 18th, 2018
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[COMPLETE] Official Forum Maintenance - June 1, 2017

Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 22:30 - 23:00 June 1, 2017 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff

Announcement
June 1st, 2017
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[UPDATE] GM's Mission Possible Event

Greetings, Saviors!   GMs are challenging the Saviors on a Mission.... Possible! And according to the level of the mission cleared, the compensation also awaits you ;)      Event Period   From August 31, 2023 00:00 EST To September 13, 2023 23:59 EST     Who Can Participate   - Saviors of [NA] Klaipeda, [EU] Fedimian, [SA] Silute       How to Participate   STEP 1. Clear the Auto Match contents the following number of times to reach Lv5 within the event period!   Level Thurible of Salvation: Auto Match Challenge Mode: Auto Match Division Singularity: Auto Match Lv1 200 1900 1700 Lv2 280 2150 1950 Lv3 350 2300 2100 Lv4 400 2400 2200 Lv5 430 2480 2280 ※ The number of times cleared will be counted as a sum of all 3 servers.     STEP 2. According to the number of Levels cleared, these rewards will be given to all saviors in the participating servers.   Level Item Quantity Lv1 [PP] Beauty Shop Coupon Box 3 x16 EXP Tome (14 Days) 2 Lv2 Challenge Mode One Entry Voucher (14 Days) 5 Thurible of Salvation (Auto/Solo) One Entry Voucher (7 Days) 3 Lv3 [Appearance Change] Glacia Weapon Selection Box 2 Enchant Scroll(Untradable) 5 Lv4 [Event] Class Change Voucher Lv. 3 (14 Days) 3 Division Singularity One Entry Voucher (1 Day) 3 Lv5 Stat Reset Potion (14 Days) 1 x32 EXP Tome 1   - The rewards will be given according to the achieved level during the scheduled maintenance on September 19, 2023, to your mailbox!  - Remember to receive the reward within 2 weeks!     STEP 3. Check the event status via the event announcement!   - The achievement status will be updated on 9/3 22:00 EST, and 9/5 4:00 EST in the image below.   Glacia is bidding farewell to the Content Status Board and departing for a world of tranquility. Before she left, she wished the Saviors well on their journey and froze the Fruit GMs! (Event end date extended to 9/13)        

Event
September 11th, 2023