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Known Issues: May 17, 2018
Greetings, Saviors. The following issues have been recently reported: 1) Earth Tower Instability - Several players have reported crash and disconnection issues throughout Earth Tower. We are currently looking into the source of this issue and we will update this announcement once we obtain more details about the errors reported. If you are encountering this issue, kindly report it through a Support ticket along with the following information: 1) Did the crash/disconnection happen only to you or to all party members at the same time? 2) At what time and where did the issue happen? 3) Your location, PC specifications, internet connection and other details you may be able to provide. 4) Your lastreplay file (Steam/steamapps/common/TreeOfSavior/release/replay/lastreplay). Thank you for your patience and understanding. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
[EU] Fedimian Temporary Maintenance for May 4, 2017
Greetings Saviors, We will be performing temporary maintenance on the [EU] Fedimian server today due to server issues. Maintenance is expected to take place during the following period: May 4, 2017 EDT - 02:00 AM to 04:00 AM // CEST - 08:00 AM to 10:00 AM Thank you for your patience and understanding.
[UPDATE] [RESOLVED] Issues Detected on the 'Silute' Server
Greetings, Saviors. We are aware that the 'Silute' server has instability issues. As such, we are investigating the problem and will make another announcement as soon as possible. If you are experiencing any issues with the game, please send a ticket describing the problem via our Support page. Thank you. Note: Please be advised that a compensation will be sent later on. Thank you for your patience and understanding. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
[Special] Arctic Winter Package
Greetings, Saviors! We have prepared special packages! Don't miss the chance to get strong:) Period From the scheduled maintenance on December 13, 2022 To the scheduled maintenance on January 3, 2023 Arctic Winter Entry Voucher Package 499TP Max: 5 per team Item Name Count Trade Delmore Battlefield: Goddess One Entry Voucher (Untradable) 10 Team Storage Only Memory of Flame One Entry Voucher (Untradable) 10 Team Storage Only Sinking Seizure: Goddess One Entry Voucher (Untradable) 10 Team Storage Only Turbulent Core: Goddess One Entry Voucher (Untradable) 15 Team Storage Only Turbulent Core (Auto/Solo) One Entry Voucher (Untradable) 15 Team Storage Only Arctic Winter Reward+ Package 399TP Max: 5 per team Item Name Count Trade Delmore Battlefield: Party (Hard) Add. Reward Voucher 15 Team Storage Only Division Singularity Additional Reward Voucher 15 Team Storage Only Sinking Seizure: Party (Hard) Add. Reward Voucher 10 Team Storage Only Turbulent Core: Party (Hard) Add. Reward Voucher 20 Team Storage Only Arctic Winter Enhance Package 179TP Max: 5 per team Item Name Count Trade [Lv.480] Enhance Aid (Untradable) 450 Team Storage Only Premium Enhance Aid 70 Team Storage Only Enhancement Coupon: 100,000 Silver 800 Team Storage Only Arctic Winter All in One Package 999TP Max: 1 per team Item Name Count Trade Arctic Winter Entry Voucher Package 1 Team Storage Only Arctic Winter Reward+ Package 1 Team Storage Only Arctic Winter Enhance Package 2 Team Storage Only Mount Voucher - Arctic Reindeer 1 Team Storage Only ※ Arctic Reindeer effect: Attack against target of every creature type +400, Movement Speed +3, Does not consume STA when jumping
Scheduled Maintenance for December 16~17, 2024
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (December 17, 2024). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Known Issue: February 25, 2020
Greetings, Saviors! The following issues have come to our attention. - The issue where the Sandra's Magnifier Large Box of Leticia's secret Cube is Sandra's Magnifier Box. The devs are currently aware and working to resolve the issues. We will inform you by updating this announcement when the issues have become resolved. We will send the shortfall via lodge mailbox during the following scheduled maintenance. Thank you for your patience and understanding. Regards, IMC Staff
Facebook: Goddess Blessed Screenshot (STEM)
Greetings Saviors! The Goddess Blessed Screenshot event is here:) Take a screenshot of your character in the STEM Costume and participate in the event to get awesome rewards! Period From June 29, 2021 To July 18, 2021 at EST 23:59 Who can Participate - All saviors How to Participate STEP 1. Go to the event post uploaded on Facebook. [Link] STEP 2. Leave a comment in the post. - The comment must include the following: 1) A screenshot of your character wearing the STEM Costume Rank S or A. (Must show your team name on the screenshot) 2) The correct server/team name of the character. (Must match with the screenshot) ※ Pressing ‘Like’ and 'share' on the event page on facebook will increase the winning chance! Reward - Reward will be given to 10 saviors in total by random. Rewards: Attribute Point Box (S rank) STEM Planetary Orbits x1 (Trade X, Team Storage O) STEM ALL Costume Box x1 (Only contents can be traded) - Winners will be announced on the event page on July 19, 2021. - Following rewards will be given to 10 users during the scheduled maintenance on July 20, 2021. Important - Characters on the screenshots must wear at least 1 STEM costume from Goddess Blessed Cube. (Rank B, C, and costumes from Demon God's Temptation are excluded) - Screenshots of the winners can be uploaded on our website and Facebook winner announcing post. - Rewards will be sent to the Mailbox and be deleted after 2 weeks. - Incorrect server/team name of the character will not be counted. - Changing the team name before/after the winner announcement will not be counted. - Screenshot must contain the team name of your own. - Inappropriate comments including things such as slander, insults, and hate speeches will not be counted. - Any participation after the event period will not be counted.
[Fan Art Festival] What if Monsters were Human?!
Greetings Saviors! We are here with a Fan Art Festival:) This time around the Fan Art Festival theme is… What if monsters were human?! Hocus Pocus! Turn into a human ♬ What would it be like when monsters become a human?! Show us your creativity! Event Period - Fan Art Reception Period: From March 16, 2022 To April 17, 2022, before the voting thread. ※ It is to prevent misunderstanding about the deadline due to time differences. - Voting Period: From April 19, 2022 April 20, 2022 To April 25, 2022, 23:59 April 27, 2022 at 23:59 (EST) Who can Participate - All users How to Participate - Show us your creativity on how the monsters would look like if they were human and upload it on Forum>Fansites>Fan Art category. - Please write [Monster] on the head of the title. - Write the correct Title of the Artwork/Server/Team Name/Monster's Name in the context of the post. Rewards * Rewards will be given to 10 users - User picks - 5 saviors The voting thread will be on the Forum>Fansites>Fan Art category - GM picks - 5 saviors Rewards: In-Game Title (Hocus Pocus), [EVENT] 500TP, Your art as an in-game loading screen * Winners will be announced on May 2, 2022. * The rewards will be given during the scheduled maintenance on May 3, 2022. Art Requirements - Format: JPG/PNG/PSD - Size: 1920*1080px, 300dpi - The art must be related to the theme - Acceptable mediums: Illustration Comic panels ※ An image that utilizes in-game screenshots or material, Real-life photography, or images that utilize such, will not be accepted - Please note: We will exclude votes cast by forum accounts that shared the same IP addresses after reviewing the accounts. The results of the user vote are a reflection of this change. Important - The Fan Art can be posted on the website, SNS pages, Tree of saviors official Channel, and in-game, so the participation of the event is regarded as consenting to the uploads. - You may be penalized for stealing or plagiarizing someone else's work. - Fan artworks that don't fit the topic won't go up to the vote. - Incorrect Title of the Artwork/Server name/Team name of the character will not be counted. - Rewards will be sent to the Mailbox and be deleted after 2 weeks. - If the Artwork has problems such as sensationalism, violence, or hatred comment, it will be excluded and deleted. ▶ The voting for the artwork will be deleted. However, if the user sends us a modified version of the artwork, the voting can be started from 0 votes. Policies and Disclaimers imcGAMES will not be held responsible for (a) any contest disruptions, injuries, losses or damages, caused by events beyond the control of imcGAMES; (b) damages caused by plagiarized work submitted by the artist; or (c) inconvenience caused by human error or typographical errors in the rules or promotional material. ImcGAMES reserves the right to change, suspend, or cancel the contest if, in imcGAMES discretion, intervening circumstances warrant such action. Contest Overview: This contest is held by imcGAMES and is open to all Tree of Savior fans. Artist interested in participating may submit a design of fan artwork. Please keep in mind that vote-selling of any kind is discouraged and could result in disqualification. General Contest Conditions: By entering this competition, you are granting us a non-exclusive perpetual license to reproduce images of your artwork into in-game loading screens and in posts on the forums (forum.treeofsavior.com) when introducing the works selected. Artworks selected might undergo modification when applying them to loading screens. Artworks will not be used for any other purpose than that which is stated here. Loading screen images are subject to change without prior notification. Original Work of Authorship: By submitting your work you hereby warrant and represent that your submitted art is, in fact, original works of authorship on your part and have not been copied, in whole or in part, from any other work and do not violate, misappropriate or infringe any copyright, trademark or other proprietary rights of any other person or entity. You may not post materials that are sexually explicit, offensive to certain groups, or generally inappropriate for the game’s Trating. Artists who violate these policies are subject to disqualification from entry and should plagiarism or IP theft is confirmed, imcGAMES holds the rights to revoke all benefits and prizes given to the artist.
Temporary Maintenance - October 16, 2020
Greetings, Saviors! We will conduct temporary maintenance in all worlds due to [Halloween Event] Kedoran Special Merchant NPC overlapping with the Weekend burning NPC. [EST] 03:00 ~ 04:00 (October 16, 2020) [BRT] 05:00 ~ 06:00 (October 16, 2020) [CET] 09:00 ~ 10:00 (October 16, 2020) [SGT] 16:00 ~ 17:00 (October 16, 2020) The compensation for the temporary maintenance will be given to your mailbox and removed after a certain period, thus we suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff