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Announcement on the Regional Guild Battle Results UI Issue
Greetings, Saviors! After the start of the new Regional Guild Battle format last maintenance, the results UI has been reported to display inaccurate information about guild rankings/points and number of victories/losses. We would like to announce that this issue is merely UI-related and is not affecting the actual Regional Guild Battle results. This error is expected to be fixed during the next scheduled maintenance (March 7, 2017), after which Regional Guild Battle results should display correctly in the corresponding UI. We apologize for the convenience caused by this issue and, as always, thank you for your understanding.
Official Forum Maintenance - June 13, 2017
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 22:30 - 23:00 June 13, 2017 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
[Resolved] Known Issue: September 7, 2018
Greetings, Saviors. The following issue has recently come to our attention. TBL matching issues and players' Uphill Points being reset We've had reports from players that they are having difficulty queuing for TBL and also that their Uphill points had been reset after the temporary maintenance on September 7, 2018. We wanted to let you know that the issue was just temporary and all players' points should be displayed correctly and queuing for TBL should be in working order as of the current time. If your points are still displayed incorrectly, check back again after participating and earning points in the said event and your accumulated points will be displayed correctly once again.
Possible Issue with Boruta Seals
Greetings Saviors, We have recently come across a minor issue with the new Boruta Seal equipment and we would like to let you know beforehand that players will not be able to enhance their Boruta Seals until further notice. We will let you know through our announcements page when the issue has been resolved. Thank you for your patience and understanding.
[UPDATE] Scheduled Maintenance for October 28~29, 2024
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (October 29, 2024). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Temporary Maintenance Notice - August 22, 2018
Greetings, Saviors. We will soon perform a short maintenance for ALL SERVERS in order to carry out the following. - The issue with the reward system for the Invite a Friend event will be revised. - Items that have been wrongly distributed to users because of the issues will be retrieved during the maintenance. - The Friend Invitation Code page and the Event NPC will function again following the maintenance. This maintenance is expected to take place on the following schedule: [EDT] 05:30 AM - 06:30 AM [BRT] 06:30 AM - 07:30 AM [CEST] 11:30 AM - 12:30 PM [SGT] 05:30 PM - 06:30 PM Note that this maintenance will affect ALL SERVERS. We will update this announcement once the maintenance is complete.
[HOTFIX] Vaivora’s Team Challenge Issue
Greetings, Saviors! After our scheduled maintenance of March 27, 2018, players reported the following issues: 1. Players on [NA]/[SEA] servers being unable to open the Vaivora’s Team Challenge event shop to exchange their Vaivora Tokens. 2. Players logging in and finding that the Night Market Event Debuff was still applied. We would like to announce that these problems have now been hotfixed. IMPORTANT: You will need to restart your game client in order for the hotfix to be applied. For players being affected by the Night Market Debuff, after restarting your client you must click the Event Notice Board for the buff to be removed. We apologize for the inconvenience and thank you for your patience while the issue was being solved. If you are still being affected by these issues after restarting your client and receiving the hotfix, please let us know via Support Ticket.
Scheduled Maintenance for November 8, 2022
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (November 8, 2022). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Scheduled Maintenance for January 06~07, 2025
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (January 07, 2025). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.