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Scheduled Maintenance for January 06~07, 2025
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (January 07, 2025). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Scheduled Maintenance for January 29~30, 2024
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (January 30, 2024). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Regarding the Issue with GTW
Greetings Saviors. It had recently come to our attention that many players were barred from participating in Guild Territory Wars with an in-game message that said they could not participate for 14 days because of abandoning a guild. We have found out that this was caused by an error in the way which the game checked the player entry restrictions and guild membership and we will be patching the game to resolve the issue during our Scheduled Maintenance on February 19th, 2019. As the majority of our players could not participate in GTW, we deemed that it would only be fair that we reset the seize status for ALL SERVERS that resulted from GTW that just took place over the past two days. This means that tariffs will not be distributed to the guilds that successfully seized the spot areas, and all tariff rates for all cities across all servers will be manually reset until the next GTW session. Please note that the timed items related to the event(e.g. potions) will not be removed. The following items will be provided to ALL PLAYERS during this week's Scheduled Maintenance as compensation for the issue: - [GTW Event] Small Elixir of HP Recovery x20 - [GTW Event] Small Elixir of SP Recovery x20 - [GTW Event] Lv 15 Condensed HP Potion x20 - [GTW Event] Lv 15 Condensed SP Potion x20 - [GTW Event] Urgent Repair Kit x5 - [GTW Event] Lv 15 Condensed Movement Speed Potion x5 We apologize for the inconvenience we have caused over the issue and thank you again for your patience and understanding. Regards, Tree of Savior Team
[UPDATE] Scheduled Maintenance for August 7~8, 2023
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (August 8, 2023). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Weekly Question and Answer – August 12th, 2016
1. I’m curious to know how auto-matching works in Team Battle League. Can you let us in on how the teams are matched together? The process of matching teams together for the Battle League involves two major steps. First, teams applying for the Battle League are sorted by the average level of their members. Then, the system compares the MMR of the sorted teams and searches for the best match within a limited MMR range. If the matching process is delayed, this MMR range is automatically adjusted to allow for a bigger difference between both teams and reduce waiting time. Along with these methods, our plan is to gradually improve the system so as to include Elo ratings in the matching process as well. 2. Having the guild master as the sole administrator of a guild can be a little inconvenient. Any plans to create a sort of sub-master for guilds? Having a single leader in a guild can in fact be less than ideal for the other members when the guild master isn’t around, especially in larger guilds. Because of this, we are planning to develop a new role of sub-master for guilds that want to assign one. This sub-master will have the authority to perform some of the same actions as the guild master, allowing members to participate in guild activities even when the guild master is not available. Nothing concrete has been settled about this feature yet, but we’ll keep you updated with more details in the future. 3. Will Rank 8 increase the current maximum level? Indeed, it will. As you know, level 280 corresponds to the current maximum of Rank 7. Applying the Rank 8 patch, then, will not only unlock the new classes we already introduced in our blog, but also expand the maximum level to 330 for characters and companions. And, of course, the maximum team level will also increase accordingly. 4. Sometimes the boss monster in “Guild Boss Hunting” doesn’t appear when it should. Is this being fixed? We are aware that this problem tends to occur at times during guild events, so to solve it, we’ve decided to adjust the conditions of the event. We’re in the process of developing a solution to this error and expect to apply the fix in a future patch. 5. We’ve waited long enough for the bunny costumes now, and the new swimwear costumes you released in Korea look really cute too. When can we expect them on Steam? If you’ve been waiting for the bunny series costumes and the new swimwear line, you’ll be pleased to hear that we’re planning on introducing them both on the TP Shop on Steam very soon. We’re very thankful for the interest the community has shown in our costume sets and will continue to develop new cosmetic items for those who enjoy personalizing their characters.
Regarding the EU Fedimian Instances
Greetings Saviors. We have been receiving some user reports regarding disconnection issues and are currently in the verification process. Please, be assured that we will take the necessary measures should they be required. We will update this post as the situation develops. We apologize for any inconveniences and concerns you may have experienced. Sincerely, IMC Staff
[EU] Fedimian Temporary Maintenance for May 4, 2017
Greetings Saviors, We will be performing temporary maintenance on the [EU] Fedimian server today due to server issues. Maintenance is expected to take place during the following period: May 4, 2017 EDT - 02:00 AM to 04:00 AM // CEST - 08:00 AM to 10:00 AM Thank you for your patience and understanding.
Patch Note Preview: April 1~2, 2024
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (April 2, 2024). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Scheduled Maintenance for May 20~21, 2024
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (May 21, 2024). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.