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Weekly Question and Answer – August 12th, 2016
1. I’m curious to know how auto-matching works in Team Battle League. Can you let us in on how the teams are matched together? The process of matching teams together for the Battle League involves two major steps. First, teams applying for the Battle League are sorted by the average level of their members. Then, the system compares the MMR of the sorted teams and searches for the best match within a limited MMR range. If the matching process is delayed, this MMR range is automatically adjusted to allow for a bigger difference between both teams and reduce waiting time. Along with these methods, our plan is to gradually improve the system so as to include Elo ratings in the matching process as well. 2. Having the guild master as the sole administrator of a guild can be a little inconvenient. Any plans to create a sort of sub-master for guilds? Having a single leader in a guild can in fact be less than ideal for the other members when the guild master isn’t around, especially in larger guilds. Because of this, we are planning to develop a new role of sub-master for guilds that want to assign one. This sub-master will have the authority to perform some of the same actions as the guild master, allowing members to participate in guild activities even when the guild master is not available. Nothing concrete has been settled about this feature yet, but we’ll keep you updated with more details in the future. 3. Will Rank 8 increase the current maximum level? Indeed, it will. As you know, level 280 corresponds to the current maximum of Rank 7. Applying the Rank 8 patch, then, will not only unlock the new classes we already introduced in our blog, but also expand the maximum level to 330 for characters and companions. And, of course, the maximum team level will also increase accordingly. 4. Sometimes the boss monster in “Guild Boss Hunting” doesn’t appear when it should. Is this being fixed? We are aware that this problem tends to occur at times during guild events, so to solve it, we’ve decided to adjust the conditions of the event. We’re in the process of developing a solution to this error and expect to apply the fix in a future patch. 5. We’ve waited long enough for the bunny costumes now, and the new swimwear costumes you released in Korea look really cute too. When can we expect them on Steam? If you’ve been waiting for the bunny series costumes and the new swimwear line, you’ll be pleased to hear that we’re planning on introducing them both on the TP Shop on Steam very soon. We’re very thankful for the interest the community has shown in our costume sets and will continue to develop new cosmetic items for those who enjoy personalizing their characters.
Scheduled Maintenance for March 25~26, 2024
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (March 26, 2024). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Goddess' Blessed Cube Pineapple Item REMOVED
Greetings, Saviors. We would like to offer an update on the issue of the Goddess' Blessed Cube Pineapple item. Pineapple item REMOVED The Pineapple item has been removed from this edition of the Goddess' Blessed Cube. As this item cannot be exchanged for medals. players who received the Pineapple from the cube and wish to exchange it may submit a Support ticket to receive an additional Goddess' Blessed Cube (from this edition of the Goddess' Blessed Cube only).
[Goddess' Glory] Theme Survey
Hello, this is Tree of Savior. We'd like to conduct a survey about the costumes we've released in Tree of Savior through Goddess’ Glory (Blessed Cube, Leticia’s Secret Cube). Out of all the themes we've released, which one was your favorite? Let us know in the poll below, and we'll be sure to read through your comments and take them into consideration for future updates. We also have questions on what themes or designs you'd like to see in the future. We look forward to hearing from all of you Saviors! Survey Period - After the announcement ~ July 31st, 2023 (Mon) How to Participate - Click ‘Go to Survey’ to participate! ※ Once submitted, surveys can be edited within the period. Reward - Goddess Token (Vakarine) : 50,000 x3 ※ If the team name is not entered correctly, the reward will not be given. ※ Rewards will be delivered to your in-game mailbox in the future. Theme Preview ▶ Freshman School ▶ Halloween Costume Party ▶ Giltine Follower ▶ Twilight Star ▶ Summer! ▶ Midnight Christmas ▶ Magical Savior ▶ Mayflower Wedding March ▶ MusCATeer ▶ TOS Task Force ▶ Littleberk/Maru ▶ Ice Cold ▶ Criminal ▶ Armonia of Otherworld ▶ Tos Hero Thank you.
[EDITED] Temporary Maintenance Notice - December 29, 2018
Greetings Saviors, We have found an issue with Instanced Dungeon entries, and we are going to apply a quick fix. This maintenance is expected to take place on the following schedule: [SGT] 05:10 PM - 05:40 PM Note that this maintenance will affect TELSIAI SERVER only. We will update this announcement once the maintenance is complete. Compensation will be sent during the next scheduled Maintenance. Our most sincere apologies for the inconvenience and confusion. Sincerely, IMC Staff
[UPDATE] Known Issue: August 24, 2021
Greetings Saviors, The following issues have come to our attention: - Attribute Point 10,000 x250 given as Hot Week event reward can not be traded via team storage You will now be able to receive Attribute Point 10,000 that can be transferred via team storage from the Hot Week reward. The Attribute Points 10,000 that can not be transferred via team storage will be fixed in the near future. We will update the details later. The Attribute Points 10,000 that can not be transferred via team storage will be deleted and Attribute Points 10,000 that can be transferred via team storage will be given to the Market Retrieve tab on the scheduled maintenance next week. If there are any updates, we will let you know that through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Patch Note Preview: April 1~2, 2024
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (April 2, 2024). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
[UPDATE] Scheduled Maintenance for September 11-12, 2023
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (September 12, 2023). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
[COMPLETE] Official Forum Maintenance - June 1, 2017
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 22:30 - 23:00 June 1, 2017 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff