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[UPDATE] Scheduled Maintenance for September 11-12, 2023
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (September 12, 2023). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Patch Note Preview: April 1~2, 2024
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (April 2, 2024). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
[COMPLETE] Official Forum Maintenance - June 1, 2017
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 22:30 - 23:00 June 1, 2017 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
[RESOLVED] Known Issues: June 26, 2018
Greetings Saviors, After the June 26 maintenance, the following issue has been reported: 1) Unable to Sell Items to NPC Shops - Players have reported that they are unable to sell items to the NPC shops throughout the various cities. We are aware of the problem and are looking into it. We will update this announcement when the issue has been resolved. Thank you. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
[HOTFIX] VGA error crash issue while playing the game
Greetings, Saviors! We have been receiving players' reports on following issue: VGA error crash while playing the game. We would like to announce that the hotfix has been applied. IMPORTANT: You will need to restart your game client in order for the hotfix to be applied. We apologize for the inconvenience and thank you for your patience while the issue was being worked on. If you are still being affected by this issue after restarting your client and receiving the hotfix, please let us know via Support Ticket. When sending in tickets regarding the issue, please send us your "/TreeOfSavior/system/" directory as it can help us in resolving the issue.
[COMPLETE] [NA] Orsha Connection Issue
From now on, The Connection Issue has been resolved so sorry for the inconvenience Greetings Saviors. We have received some problems regarding connection reports including auto-match system, chat and etc from [NA] Orsha. We are aware of our players are unable to match instanced dungeons, mission and chat in-game. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. That way we can have more information to work with on a more specified problem, allowing it to be resolved faster.
[COMPLETE] Temporary Maintenance - August 2, 2021
Greetings, Saviors! We will conduct temporary maintenance in Every world due to fixing issues related to server stabilization during the following time. [EST] 07:40 ~ 08:10 The compensation for the temporary maintenance will be given to your mailbox and removed after a certain period, thus we suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff
7th Anniversary GM Event - Complete the GM's Request and Share it on Discord!
Greetings, Saviors! Complete the requests givens by the GM and receive special rewards! Share your event experience on DIscord and receive an extra reward! Event Period Server Time [NA] Klaipeda March 30, 2023 at 20:00 (EST) [20:00 (Server Time)] [EU] Fedimian March 30, 2023 at 23:00 (CET) [17:00 (Server Time)] [SEA] Telsiai March 28, 2023 at 19:00 (SGT) [06:00 (Server Time)] [SA] Silute March 30, 2023 at 22:00 (BRT) [20:00 (Server Time)] Who Can Participate - Every savior How to Participate STEP 1. Log in to TOS at the designated time. STEP 2. Find the GM - Location of the GM: Orsha - Near Inesa Hamondale (Ch.3) STEP 3. Listen carefully to the GM's request and link the item to show the GM! 1. In Each round, GM will request an item by showing the name of the item above the GM. 2. Obtain the item requested by the GM from the fields and come back to the GM. ※ Even if you already have the stated item in your possession, you must acquire a new one from the field to participate in the event. ※ Item acquired via any type of trade (Personal Trade, Market, Guild Storage) will not be counted as participating in the event. 3. Link the item on normal chat to show that you've obtained the item! (each round is 15~20 minutes) ※ How to Link an item: Press Ctrl and left-click on the item. 4. Saviors who've participated in one to two rounds will receive a basic reward. 5. Saviors who participated in 3 rounds or more will receive an additional special reward! ※ The number of total rounds differs on the circumstances of each server. STEP 4. Take a screenshot of you with the GM while participating in the event and upload it on the official discord's #7th_anniversary_event channel! - Period: After the end of the GM's request in each server ~ April 9, 2023 (server time) ※ The screenshot must show your team name that matches the team name that you wrote when uploading the screenshot. ※ Please write your server and team name when uploading the screenshot. ※ Screenshots that include inappropriate language or images will be excluded from the participants. Reward - Basic Reward: [Event] Yellow Chick Speech Bubble (30 Days) x1, [Event] Attribute Point 10,000 (14 Days) x2 - Special Reward: Emoji: Rose (Happy Bunny) x1, Emoji: Rose (Miserable Bunny) x1, Emoji: Beholder (Snow Leopard) x1, Emoji: Pied Piper (Shrew Mouse) x1 ※ Basic/Special reward will be given to the Mailbox during the scheduled maintenance on April 4, 2023. - Discord Screenshot event reward: Kimono Costume Selection Box x1 to 10 randomly selected saviors ※ Discord Screenshot event reward will be given to the Mailbox during the scheduled maintenance on April 11, 2023. Important - The reward will be deleted after 2 weeks from the mailbox. - The reward will be given once per team. - Every reward item cannot be traded. Items can be transferred only to Team Storage. - The screenshot of the event can be uploaded to the Forum and Facebook. - Questions irrelevant to the event may be ignored.
[UPDATE] GM's Mission Possible Event
Greetings, Saviors! GMs are challenging the Saviors on a Mission.... Possible! And according to the level of the mission cleared, the compensation also awaits you ;) Event Period From August 31, 2023 00:00 EST To September 13, 2023 23:59 EST Who Can Participate - Saviors of [NA] Klaipeda, [EU] Fedimian, [SA] Silute How to Participate STEP 1. Clear the Auto Match contents the following number of times to reach Lv5 within the event period! Level Thurible of Salvation: Auto Match Challenge Mode: Auto Match Division Singularity: Auto Match Lv1 200 1900 1700 Lv2 280 2150 1950 Lv3 350 2300 2100 Lv4 400 2400 2200 Lv5 430 2480 2280 ※ The number of times cleared will be counted as a sum of all 3 servers. STEP 2. According to the number of Levels cleared, these rewards will be given to all saviors in the participating servers. Level Item Quantity Lv1 [PP] Beauty Shop Coupon Box 3 x16 EXP Tome (14 Days) 2 Lv2 Challenge Mode One Entry Voucher (14 Days) 5 Thurible of Salvation (Auto/Solo) One Entry Voucher (7 Days) 3 Lv3 [Appearance Change] Glacia Weapon Selection Box 2 Enchant Scroll(Untradable) 5 Lv4 [Event] Class Change Voucher Lv. 3 (14 Days) 3 Division Singularity One Entry Voucher (1 Day) 3 Lv5 Stat Reset Potion (14 Days) 1 x32 EXP Tome 1 - The rewards will be given according to the achieved level during the scheduled maintenance on September 19, 2023, to your mailbox! - Remember to receive the reward within 2 weeks! STEP 3. Check the event status via the event announcement! - The achievement status will be updated on 9/3 22:00 EST, and 9/5 4:00 EST in the image below. Glacia is bidding farewell to the Content Status Board and departing for a world of tranquility. Before she left, she wished the Saviors well on their journey and froze the Fruit GMs! (Event end date extended to 9/13)