Search article
ALL
Known Issues: May 17, 2018
Greetings, Saviors. The following issues have been recently reported: 1) Earth Tower Instability - Several players have reported crash and disconnection issues throughout Earth Tower. We are currently looking into the source of this issue and we will update this announcement once we obtain more details about the errors reported. If you are encountering this issue, kindly report it through a Support ticket along with the following information: 1) Did the crash/disconnection happen only to you or to all party members at the same time? 2) At what time and where did the issue happen? 3) Your location, PC specifications, internet connection and other details you may be able to provide. 4) Your lastreplay file (Steam/steamapps/common/TreeOfSavior/release/replay/lastreplay). Thank you for your patience and understanding. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
Scheduled Maintenance for September 2~3, 2024
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (September 3, 2024). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Scheduled Maintenance for April 29~30, 2024
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (April 30, 2024). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
List of Issues : June 26, 2020
- The issue that the duration of the invincible buff increases when using revive with a certain skill. - The issue that Tiger Swallowtail hair accessory is hidden in certain hairstyle. - The issue that the looting chance on the information below is marked as minus. - The issue that damage increases by a large amount when using certain skill in PVP. - The issue that the effect of attribute of Resist Elements: Enhance is not applied as the tooltip. - The issue that attribute Druid: Wolf Spirit isn't applied on Lycanthropy. >> The tooltip of the skill will be correted. - The issue that the damage of Summon Familiar skill isn't changed by equipping weapon. - The issue that cannot receive buff during Sanctuary: Liberty(Physical). >> You cannot receive any buffs during Sanctuary: Weaken, applied after Sanctuary: Liberty(Physical). - The issue that evasion rate of skill Redemption is not normally applied. >> It's normally applied, but the icon or marks are not shown. - The issue that hair dye is not applied on hair. >> The hair dye only applies to hairs that never changed their style. >> The hair dye is for wig, and thus will be applied on wig. - The issue that Moringponia targets to watch the NPC, and not the player. - The issue that unable to connect the game due to commander existed. >> This is a temporary issue. If the message pops up, please try to re-connect after a moment. - The issue that additional damage of skill Aspergillum is not normally applied. - The issue that effect of skill fade is not normally applied in challenge mode. - The issue that damage increases when using barrier and a certain skill as a combination. - The issue that skill damage increases when using Crossfire and a certain skill together.
Scheduled Maintenance for May 6~7, 2024
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (May 7, 2024). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Questions and Answers about TOS #5
Hello. I am syKim. I will answer the questions that we have received this week. Q) What are other transportation methods besides Companions? Portal using NPC? or Warp using an item? A) You can transport between the statues of goddess that are scattered across the villages and the fields in the game. If there are no statue of goddess on particular field, then you can transport to the last place that you were warped using an warp item or the place near the statue that you already know. ▲You can trasport to the other statues of goddess using the statue of "Vakarine , the goddess of evening star". Q) Can we move when we use a skill from wizard? I watched a video clip and it seems that wizard was casting a skill on monsters by moving blue circle using keyboard. I guess we can't move when we do that right? I want to know more about that. A) Not all skills are using that interface, but it is usually used when we use certain skills that need to select certain spots on the ground. For example, summoning flame spots on the ground. While holding onto a hotkey for any one of those kind of skills, use directional keys to move blue circle to the spot that you want to cast a skill on, and then release the hotkey to use the skill. When you quickly press and release a hotkey, then the skill will be casted in front of the direction which your character is looking at. ▲ We have several input interfaces depending on the type of skills. For example, for skills that need to press keyboard keys repetitively, we use this interface Q) For the videos that have been released so far, we haven't seen any effects that are related to abnormal status on characters. Are there de-buffs as well? A) Actually we have many of them. But, since we are releasing video clips for the game which we are developing at the moment, we have a lot to show you besides abnormal status or de-buffs. ▲ Stunned status. You can see yellow stars even when you close your eyes in stunned status. Q) How many Companions can I own? Are they with the characters at barrack as well? Can they equip any items? A) Companions stay with the characters at barrack. If the maximum number of characters that is allowed for a particular barrack is four and you have a companion, then you can only have three characters in the barrack. When you start the game, you select both your character and your companion at barrack and go to the field. This means, for one companion you can share it with various characters. Of course, the level of closeness between your companion and each of your characters will be different. We have a plan to have equipment for companions. Q) I don't like characters' voices and the effect sounds. Could you please change them? A) Characters' voices and the effect sounds are all prototype at the moment. They will be re-worked before we launch the commercial service. Q) When there are two wizards, I heard that there is a skill which spreads to wider area. Can two different characters combine or merge together to have special skills? A) Well, I think combining or merging is not the right words in our game. However, we have some skills which can be collaborated with different classes of characters in the game. ▲Attack the monsters using the fragments you can get from hitting Ice Wall ▲"Sadhu" can give it's vitality to the other classes. But by doing so it won't be able to move... Q) I know there are elements in the game. Are there also attribute system as well? A) Basically, depending on monsters' species/size/defense type, attribute of attacks and de-buff status, there will be some synergies on attacks. There will be also some synergy effects depending on the various types of combinations of skill + skill and attribute + skill. For example, "Bleeding De-Buff" + "Stab" attack will create "Greater Bleeding De-Buff". Q) I really want dual long swords. A) There was an opinion inside our development team to allow certain classes to equip a weapon on left hand. This has not been confirmed yet, so if we decide to allow it, then we will introduce this to you in the future. We always check your opinions, cheers, and diverse messages that you send us via Facebook and the other sources and they really help us a lot. We really want to say thank you to ya all.
Regarding the Issue with GTW
Greetings Saviors. It had recently come to our attention that many players were barred from participating in Guild Territory Wars with an in-game message that said they could not participate for 14 days because of abandoning a guild. We have found out that this was caused by an error in the way which the game checked the player entry restrictions and guild membership and we will be patching the game to resolve the issue during our Scheduled Maintenance on February 19th, 2019. As the majority of our players could not participate in GTW, we deemed that it would only be fair that we reset the seize status for ALL SERVERS that resulted from GTW that just took place over the past two days. This means that tariffs will not be distributed to the guilds that successfully seized the spot areas, and all tariff rates for all cities across all servers will be manually reset until the next GTW session. Please note that the timed items related to the event(e.g. potions) will not be removed. The following items will be provided to ALL PLAYERS during this week's Scheduled Maintenance as compensation for the issue: - [GTW Event] Small Elixir of HP Recovery x20 - [GTW Event] Small Elixir of SP Recovery x20 - [GTW Event] Lv 15 Condensed HP Potion x20 - [GTW Event] Lv 15 Condensed SP Potion x20 - [GTW Event] Urgent Repair Kit x5 - [GTW Event] Lv 15 Condensed Movement Speed Potion x5 We apologize for the inconvenience we have caused over the issue and thank you again for your patience and understanding. Regards, Tree of Savior Team
Announcement on the Regional Guild Battle Results UI Issue
Greetings, Saviors! After the start of the new Regional Guild Battle format last maintenance, the results UI has been reported to display inaccurate information about guild rankings/points and number of victories/losses. We would like to announce that this issue is merely UI-related and is not affecting the actual Regional Guild Battle results. This error is expected to be fixed during the next scheduled maintenance (March 7, 2017), after which Regional Guild Battle results should display correctly in the corresponding UI. We apologize for the convenience caused by this issue and, as always, thank you for your understanding.
Known Issue: Regarding the delayed end time of GTW
Greeting Saviors! - The time of GTW is intermittently frozen when reaching 1 second remaining and the war continues. In this case, GTW does not end right at the scheduled time and ends after a few seconds of delay. We are currently aware of the issue and when the same issue occurs in the future, please proceed until the GTW is entirely completed. We will only acknowledge the winner specified in the system as the final winner from now on. Thank you for your patience and understanding. Regards, IMC staff