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[SA] Known Issues: April 4, 2018
Greetings, Saviors. The following issues have recently been reported. 1) Lag and Instability in [SA] Silute - Players in [SA] Silute have reported frequent lag and other server instability issues occurring on the server. Upon checking the server's condition, we have noted no apparent cause of instability in [SA] Silute. If you are being affected by lag and instability issues, kindly report them through a support ticket with information about your location, system specs and most importantly a video of the occurrence (you can upload the video on a platform like YouTube and include the link to it in your ticket), so we can investigate the problem further. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps will be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
Scheduled Maintenance for April 29~30, 2024
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (April 30, 2024). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Second Half of 2023 Update Preview
[Preview for Second Half of the Year Update] Hello, This is Tree of Savior. We'd like to give you a quick overview of our upcoming second-half updates. More details on each update will be coming soon. We look forward to seeing you there! Thank you. * Contents above may be added, deleted, or changed when applied to the live server.
Scheduled Maintenance for May 6~7, 2024
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (May 7, 2024). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Patch Note Preview: December 18~19, 2023
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (December 19, 2023). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Change of Channel numbers
Greetings, Saviors! We would like to announce that there will be a change of channel numbers starting from the scheduled maintenance on December 31st. Please relocate your personal shop or installation If you have placed them in the zones below. Otherwise, your shop or installation will be closed or removed when the channels are removed. The affected channels are as follow: Zone From To Variation Ashaq Underground Prison 1F 2 1 -1 Ashaq Underground Prison 2F 2 1 -1 Ashaq Underground Prison 3F 2 1 -1 Koru Jungle 2 1 -1 Knidos Jungle 2 1 -1 Dadan Jungle 2 1 -1 Nevellet Quarry 1F 2 1 -1 Nevellet Quarry 2F 2 1 -1 Novaha Assembly Hall 2 1 -1 Novaha Annex 2 1 -1 Novaha Institute 2 1 -1 Karolis Springs 2 1 -1 Letas Stream 2 1 -1 Pelke Shrine Ruins 2 1 -1 Absenta Reservoir 2 1 -1 Sienakal Graveyard 2 1 -1 Royal Mausoleum Workers Lodge 2 1 -1 Carlyle's Mausoleum 2 1 -1 Delmore Hamlet 2 1 -1 Royal Mausoleum Constructors' Chapel 2 1 -1 Delmore Manor 2 1 -1 Royal Mausoleum 1F 2 1 -1 Feretory Hills 2 1 -1 Royal Mausoleum Storage 2 1 -1 Royal Mausoleum 2F 2 1 -1 Delmore Outskirts 2 1 -1 Baron Allerno 2 1 -1 Mochia Forest 2 1 -1 Royal Mausoleum 3F 2 1 -1 Sutatis Trade Route 2 1 -1 Royal Mausoleum 4F 2 1 -1 Topes Fortress 1F 2 1 -1 Bellai Rainforest 2 1 -1 Royal Mausoleum 5F 2 1 -1 Topes Fortress 2F 2 1 -1 Zeraha 2 1 -1 Goddess' Ancient Garden 2 1 -1 Seir Rainforest 2 1 -1 Crystal Mine Lot 2 - 1F 2 1 -1 Escanciu Village 2 1 -1 Crystal Mine Lot 2 - 2F 2 1 -1 Entrance of Kateen Forest 2 1 -1 Fasika Plateau 2 1 -1 Owl Burial Ground 2 1 -1 Poslinkis Forest 2 1 -1 Mage Tower 1F 2 1 -1 Sicarius 1F 2 1 -1 Saknis Plains 2 1 -1 Mage Tower 2F 2 1 -1 Sicarius 2F 2 1 -1 Mage Tower 3F 2 1 -1 Dvasia Peak 2 1 -1 Starving Demon's Way 2 1 -1 Mage Tower 4F 2 1 -1 Sunset Flag Forest 2 1 -1 Mage Tower 5F 2 1 -1 Residence of the Fallen Legwyn Family 2 1 -1 Apsimesti Crossroads 2 1 -1 Main Building 2 1 -1 Grand Corridor 2 1 -1 Penitence Route 2 1 -1 Sanctuary 2 1 -1 Demon Prison District 3 2 1 -1 Demon Prison District 4 2 1 -1 2nd Demon Prison 2 1 -1 Demon Prison District 5 2 1 -1 Vilna Forest 2 1 -1 Uskis Arable Land 2 1 -1 Spring Light Woods 2 1 -1 Glade Hillroad 2 1 -1 Viltis Forest 2 1 -1 Roxona Reconstruction Agency West Building 2 1 -1 Laukyme Swamp 2 1 -1 Roxona Reconstruction Agency East Building 2 1 -1 Roxona Market 2 1 -1 Mokusul Chamber 2 1 -1 Ruklys Street 2 1 -1 Underground Grave of Ritinis 2 1 -1 Downtown 2 1 -1 Videntis Shrine 2 1 -1 Drill Ground of Confliction 2 1 -1 Resident Quarter 2 1 -1 Dingofasil District 2 1 -1 Storage Quarter 2 1 -1 Fortress Battlegrounds 2 1 -1 Alemeth Forest 2 1 -1 Barha Forest 2 1 -1 Nahash Forest 2 1 -1 Vera Coast 2 1 -1 Elgos Monastery Annex 2 1 -1 Ruklys Hall of Fame 2 1 -1 Elgos Monastery Main Building 2 1 -1 Extension 2 1 -1 Igti Coast 2 1 -1 Evacuation Residential District 2 1 -1 Ibre Plateau 2 1 -1 Grynas Trails 2 1 -1 Grynas Training Camp 2 1 -1 Grynas Hills 2 1 -1 Steel Heights 2 1 -1 Salvia Forest 2 1 -1 Ouaas Memorial 2 1 -1 Maven Abbey 2 1 -1 Khamadon Forest 2 1 -1 Inner Wall District 9 2 1 -1 Nheto Forest 2 1 -1 Outer Wall District 9 2 1 -1 Tevhrin Stalactite Cave Section 1 2 1 -1 City Wall District 8 2 1 -1 Tevhrin Stalactite Cave Section 2 2 1 -1 Jeromel Park 2 1 -1 Tevhrin Stalactite Cave Section 3 2 1 -1 Jonael Commemorative Orb 2 1 -1 Tevhrin Stalactite Cave Section 4 2 1 -1 Kule Peak 2 1 -1 Taniel I Commemorative Orb 2 1 -1 Arcus Forest 2 1 -1 Phamer Forest 2 1 -1 Martuis Storage Room 2 1 -1 Ziburynas Forest 2 1 -1 Mollogheo Forest 2 1 -1 Emmet Forest 2 1 -1 Pystis Forest 2 1 -1 Alembique Cave 2 1 -1 Syla Forest 2 1 -1 Yudejan Forest 2 1 -1 Zeteor Coast 2 1 -1 Mishekan Forest 2 1 -1 Iotheo Coast 2 1 -1 Lanko 26 Waters 2 1 -1 Sausis Room 9 3 2 -1 Epherotao Coast 2 1 -1 Lanko 22 Waters 2 1 -1 Sausis Room 10 2 1 -1 Valandis Room 2 2 1 -1 Valandis Room 3 2 1 -1 Teresh Forest 2 1 -1 Valandis Room 91 2 1 -1 Tekel Shelter 2 1 -1 Izoliacjia Plateau 2 1 -1 Narvas Temple 2 1 -1 Narvas Temple Annex 2 1 -1 Baubas Cave 3 2 -1 Baltinel Memorial 2 1 -1 Gliehel Memorial 2 1 -1 Frienel Memorial 2 1 -1 Starry Town 2 1 -1 Feline Post Town 2 1 -1 Spell Tome Town 2 1 -1 Barynwell 27 Waters 2 1 -1 Outer Wall District 11 2 1 -1 Maven 31 Waters 2 1 -1 Inner Wall District 10 2 1 -1 Maven 32 Waters 2 1 -1 Outer Wall District 13 2 1 -1 Outer Wall Sewers 2 3 1 Northern Parias Forest 3 2 -1 Southern Parias Forest 2 1 -1
[SA] Known Issues: Instability
Greetings, Saviors. Over the past few months, there have been several reports of instability from players in the [SA] Silute server that we have been attempting to address through various approaches. We would like to continue asking for your cooperation in investigating these issues until a definitive solution is found. In April, after several reports of instability in South America, we performed a maintenance extension in [SA] Silute where we moved the server to a different provider and upgraded its capacity and performance (link here). After that, we received new reports of players in the region for whom the symptoms of instability persisted, so we decided to run a ping test for [SA] Silute players to gather more information and hopefully find the source of the issue (link here). One phenomenon we managed to identify with this process was that network conditions are less favorable to players accessing from Chile. This, unfortunately, is not entirely related to the performance of the server, and a solution would depend also on the corresponding internet service provider. Because of how pervasive these instability issues have proven to be in South America, we would like to ask any players in the region who may be experiencing them to submit a Support ticket containing as much detailed information as possible (your location, PC specifications, internet connection, etc.). Since last week’s scheduled maintenance we have been closely monitoring the state of all regional servers, but we have yet to find out a reason for the lag and instability that affect [SA] Silute, as it shows no major difference in terms of performance from its North American counterpart, for example. For this reason, it is very important that we collect detailed and accurate information on your gameplay environment that could provide us with clues to the source of the issues. As previously announced, during the scheduled maintenance of June 5 we will be expanding and rearranging zones in [SA] Silute, which we hope will alleviate some of the symptoms of instability currently felt in the server. Do let us know if you notice any differences after the maintenance. Thank you.
Weekend Burning in September, 2022!
Greetings, Saviors! The new Weekend Burning event is here! See the details and let's burn the weekends in ToS! Event Period From September 2, 2022 To September 25, 2022 Who can Participate - All saviors How to Participate Step 1. Log-in to Tree of Savior on weekends (server time) during the event period. Step 2. Find the event NPCs in Klaipeda, Fedimian, and Orsha and talk to them! * The map doesn't indicate the location of NPCs. Step 3. Play Tree of Savior with special buffs and benefits! ▶ The buffs and benefits of the month are as follows: ※ Please note that the timeline will follow the server time (EST). Date Buff September 2 (Fri) Destroying Tree Root Crystals increases Movement speed +5 EXP +100% Increase Challenge Mode Reward September 3 (Sat) Destroying Tree Root Crystals increases Movement speed +5 EXP +100% Increase Delmore Battlefield: Goddess (Auto Match) Reward September 4 (Sun) Destroying Tree Root Crystals increases Movement speed +5 EXP +100% Increase Res Sacrae Auto Match (Normal) Reward September 9 (Fri) Destroying Tree Root Crystals increases Movement speed +5 EXP +50% Recovers HP, SP by +500 every 10 seconds, movement speed +2 September 10 (Sat) Destroying Tree Root Crystals increases Movement speed +5 Looting Chance +1,000 Physical and magic Attack +500, physical and magic DEF +3000 September 11 (Sun) Destroying Tree Root Crystals increases Movement speed +5 EXP +50% Etching Statue worship effect x10 September 16 (Fri) Destroying Tree Root Crystals increases Movement speed +5 EXP +50% 90% Skill Cooldown and SP consumption reduction (Area Limited) September 17 (Sat) Destroying Tree Root Crystals increases Movement speed +5 Looting Chance +1,000 Recovers HP, SP by +500 every 10 seconds, movement speed +2 September 18 (Sun) Destroying Tree Root Crystals increases Movement speed +5 EXP +50% Class Points earned +500% September 23 (Fri) Destroying Tree Root Crystals increases Movement speed +5 EXP +100% Increase Sinking Seizure: Goddess (Auto Match) Reward September 24 (Sat) Destroying Tree Root Crystals increases Movement speed +5 EXP +100% Increase Division Singularity (Auto Match) Reward September 25 (Sun) Destroying Tree Root Crystals increases Movement speed +5 EXP +100% Increase Aether Gem Enhance trial in Remnants of Bernice Dungeon Important - Please note that the buffs do NOT stack. If you receive Friday's buff at the end of the day and receive a new buff at the start of Saturday, Friday's buff will be removed and Saturday's buff will be applied. - The buffs will NOT automatically be granted to your character. You have to talk to the event NPC in order to receive the Weekend Burning Event benefits.
Known Issue: February 25, 2020
Greetings, Saviors! The following issues have come to our attention. - The issue where the Sandra's Magnifier Large Box of Leticia's secret Cube is Sandra's Magnifier Box. The devs are currently aware and working to resolve the issues. We will inform you by updating this announcement when the issues have become resolved. We will send the shortfall via lodge mailbox during the following scheduled maintenance. Thank you for your patience and understanding. Regards, IMC Staff