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[SA] Known Issues: May 31, 2018
Greetings, Saviors. The following issues have been recently reported: 1) Lag in [SA] Silute - [SA] Silute players have reported experiencing an increase in lag occurrences after the latest update of May 29, 2018, namely in the region of Sausys Room 9. Upon investigating the source of the issue, we have concluded that it was caused by the addition of new content during the update, which affected unrelated maps as well. We expect to increase the number of channels and rearrange them during the scheduled maintenance of June 5, 2018, in order to promote stable gameplay in the affected maps. Thank you for your patience and understanding. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
Scheduled Maintenance for April 19, 2022
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (April 19, 2022). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Leticia's Secret Cube - December 28, 2021
Rank Item Quantity B Mercenary Badge Voucher : 10,000 1 B Combat Support Box 1 B Goddess Token (Gabija): 10,000 1 B Challenge Mode One Entry Voucher 3 B Enchant Scroll 1 C Goddess Token (Gabija): 1,000 1 C Mercenary Badge Voucher : 1,000 1 C Instanced Dungeon Reset Voucher 1 C Raid Portal Stone 10 C Challenge Mode One Entry Voucher 1
Scheduled Maintenance for January 25, 2022
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (January 25, 2022). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Known Issues: January 1, 2018
Greetings, Saviors. The following issues have recently been reported and are being investigated. 1) Xmas Search Mission Error - There have been reports of the Xmas Search Mission occasionally being unavailable, with players receiving an error message and becoming unable to enter the mission area. We will update this announcement once we obtain more details about the errors reported. Thank you for your patience and understanding. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
Compensation for Teams Deleted during TOS W Merge
Greetings Savior, We would like to announce the measures that will be taken to compensate the users that had their team deleted from [SEA] Telsiai during the [Tree of Saviors W] server merge. Please refer to the following announcement for the details of the policy. Target - Users who have teams on more than one of the target servers (SEA, KR, JPN) that have applied for team recovery Period After the Scheduled maintenance on April 25, 2023 ~ June 6, 2023 23:59 (KST) Category Details Period # The team recovery will be conducted in four phases. 1st Request: After the Scheduled maintenance on April 25, 2023～May 2, 2023 23:59 (KST) → Recovered on May 9, 2023. 2nd Request: May 2, 2023～May 8, 2023 23:59 (KST) → Recovered on May 15, 2023. 3rd Request: May 10, 2023～May 16, 2023 23:59 (KST) → Recovered on May 23, 2023. 4th Request: May 17, 2023～June 6, 2023 23:59 (KST) → Recovered on June 13, 2023. Procedure Category Details Overview # For a limited period, users who have teams on more than one of the target servers and would like to move their teams that were not included in the integration will be able to do so. # The recovered team will be moved to a separate Steam account from the one you're using. ※ We are unable to transfer multiple teams to the same account. Please create a new Steam account separate from your current account before contacting us. ※ When deleted teams are recovered, data regarding the connection between accounts cannot be recovered. (ex; guilds, friends, likes, etc.) Procedure 1. Create a new Steam account separate from your current Steam account 2. Access Tree of Savior with your newly created Steam account and create a new team ※ The newly created team is a temporary team for identification during the process. After the recovery is complete, they will be deleted and replaced with the existing team information that will be recovered. ※ The name of the newly created team will be applied. 3. Fill out the information below and submit a ticket through the official contact channel. [Required Information] 1. Name of the Steam account where the transferred team currently exists: 2. Newly created Steam account name : 3. Newly created team name in your newly created Steam account : 4. The server for the deleted team you want to move : (Laima/Medeina/Telsiai) 5. The deleted team name you want to transfer : ※ Please write the title of the ticket as [Account Recovery]. ※ If you are applying to transfer a team other than the one that was deleted in the server consolidation, you will be removed from the target. ※ Duplicate applications will be processed based on the last application. ※ If your transfer is complete, you will not be eligible to reapply. ※ If your team transfer application contains inaccuracies or doesn't meet the criteria, you may not be transferred. Others # If you have Premium TP on more than one server - The premium TPs on all servers are summed and transferred. - This will reset any Premium TP that the additional recovered team originally had, and they will not have any Premium TP when they recover to their new Steam account. ※ Integration policies and other details can be changed in the future.
[Fan Art Festival Results] TOS PoPo's Summer Edition
Greetings Saviors! It’s time, once again, to announce the winners of the TOS PoPo's Summer Edition As always, we greatly appreciate all the hardworking artists who took the time to participate in this TOS summer theme. We had to extend the voting times as we did not have sufficient votes from users during the voting period stated in our original announcement for the contest. Anyway, as we mentioned before, prizes include: 500 TP + the next Goddess' Blessed Cube Costume + the In-Game Title ("PoPo Vacation") and, of course, your art as an in-game loading screen. Prizes will still be delivered via GM message during the scheduled maintenance on June 25th. Also please note that votes shared by the same IP addresses have been removed. The results of the user vote are a reflection of this adjustment. As we mentioned in previous voting results announcements, we review the submissions again before releasing the final results. This includes checking IP addresses and accounts that have been newly created. Now, first, the Staff Picks! STAFF PICKS Staff June Title: A beach of a day Server Name: Silute Team Name: Hyosarean Staff Sun Title: Under the Summer Stars Server Name: Telsiai Team Name: Froshi Staff Bob Title: Sunny Catch Server Name:Telsiai Team Name: Artsy_Ink Staff Amy Title: Y& K Summer Vibe Server Name:Telsiai Team Name: o0Yu0o Staff Yuri Title: Priorities Server Name: Telsiai Team Name: Irodoma And now, the pieces chosen by you! Title: Come to the water balloon race! Server Name: Klaipeda Team Name: Furaru Title: Hot trip around the world Server: Klaipeda Team Name: Lunarte Title: …Fishing? Server: Telsiai Team Name: Shiseptiana Title: Love Ice cream Server: Silute Team Name: YunaXD Title: Summer Vacation with Friends Server: Telsiai Team Name:Quelplan
[EDITED] [Special] Jaguar Package
Greetings, Saviors! We have prepared special packages! Don't miss the chance to get strong:) Period From the scheduled maintenance on December 6, 2022 To the scheduled maintenance on January 3, 2023 Medal of Honor - Jaguar Class Achievement 79TP Max: 1 per team Item Name Count Trade Medal of Honor - Jaguar Class Achievement 1 Team Storage Only Jaguar Standard Package 149TP Max: 1 per team Item Name Count Trade Medal of Honor - Jaguar Class Achievement 1 Team Storage Only Vaivora Vision - Law of the Jungle Voucher 1 Team Storage Only Medal of Honor - Jaguar Costume Achievement 1 Team Storage Only Class Change Voucher Lv 4 1 Team Storage Only Jaguar Complete Package 777TP Max: 1 per team Item Name Count Trade Medal of Honor - Jaguar Class Achievement 1 Team Storage Only [Lv4] Vaivora Vision Register Voucher 1 Team Storage Only Medal of Honor - Jaguar Costume Achievement 1 Team Storage Only [Jaguar Package] Leather Armor Set Box 1 Team Storage Only [Jaguar Package] Weapon Set Box 1 Team Storage Only [Jaguar Package] Belt of Insight Box 1 Team Storage Only [Jaguar Package] Spaulder of Ferocity Box 1 Team Storage Only Mystic Fire Flame Earring Fragment 1 Market/Team Storage Class EXP Card Box 1 Team Storage Only Level Jumping Card (Lv.480) 1 Team Storage Only Class Change Voucher Lv 4 1 Team Storage Only Attribute Points: 10,000 200 Team Storage Only Character Slot Voucher 1 All trade X Goddess Token (Vakarine) : 10,000 20 Team Storage Only Mercenary Badge Voucher : 10,000 20 Team Storage Only ▶ [Jaguar Package] Weapon Set Box Item Name Count Trade +15 Reservoir Sword 2 Team Storage Only +15 Reservoir Dagger 1 Team Storage Only +15 Reservoir Pistol 1 Team Storage Only [Lv.480] Goddess Ichor (Weapon) 4 Team Storage Only ※ [Lv.480] Goddess Ichor (Weapon) stat: - Perfection Effect +1900 - Attack against target of every creature type +1140 - STR +201 - Critical Rate +671 ▶ [Jaguar Package] Leather Armor Set Box Item Name Count Trade +15 Falouros Leather Armor 1 Team Storage Only +15 Falouros Leather Pants 1 Team Storage Only +15 Falouros Leather Boots 1 Team Storage Only +15 Falouros Leather Gloves 1 Team Storage Only [Lv.480] Goddess Ichor (Armor) 4 Team Storage Only ※ [Lv.480] Goddess Ichor (Armor) stat: - Attack against target of every creature type +914 - STR +160 - Critical Rate +536 - Attack against Leather Armored Target Offsetting +1075 ▶ [Jaguar Package] Belt of Insight Box Item Name Count Trade Belt of Insight 1 Team Storage Only ※ Stat: - Physical / Magic Defense +20505 - STR +76 - Physical Critical Attack +2850 - Critical Rate +1425 - HP +4750 ▶ [Jaguar Package] Spaulder of Ferocity Box Item Name Count Trade Spaulder of Ferocity 1 Team Storage Only ※ Stat: - Physical / Magic Defense +32680 - STR +76 - Physical Critical Attack +2850 - Critical Rate +570 - HP +4750 ▶ Class EXP Card Box Item Name Count Trade Class EXP Card (1st) 1 Team Storage Only Class EXP Card (2nd) 1 Team Storage Only Class EXP Card (3rd) 1 Team Storage Only Class EXP Card (4th) 1 Team Storage Only
Vakarine Package
Greetings, Saviors! We have prepared a special daily package for our hard-working Saviors. Open the package for 28 days for daily items! Sale Period FROM the scheduled maintenance on May 10, 2022 TO the scheduled maintenance on May 31, 2022 How to Use STEP 1. Visit our TP Shop and purchase a Vakarine Package. STEP 2. Use the item to retrieve your item for the day! STEP 3. The Vakarine Package contains 14 days' worth of items, each available one day at a time. STEP 4. Log in to TOS and check the 'Vakarine Package' from the Attendance UI. All 14 items must be retrieved within a 28-day period or the items will vanish! Vakarine Package 49TP Max: 1 per team Days Reward 1 Token: 15 Days x1 x8 EXP Tome x1 2 EXP Tome x1 Instanced Dungeon Reset Voucher x1 10 TP [Event] x1 3 EXP Tome x1 Instanced Dungeon Reset Voucher x1 10 TP [Event] x1 4 EXP Tome x1 Instanced Dungeon Reset Voucher x1 10 TP [Event] x1 5 EXP Tome x1 Instanced Dungeon Reset Voucher x1 10 TP [Event] x1 6 EXP Tome x1 Instanced Dungeon Reset Voucher x1 10 TP [Event] x1 7 EXP Tome x1 Instanced Dungeon Reset Voucher x1 10 TP [Event] x1 8 Goddess' Blessed Cube x1 Enchant Scroll (14 Days) x3 9 EXP Tome x1 Instanced Dungeon Reset Voucher x1 10 TP [Event] x1 10 EXP Tome x1 Instanced Dungeon Reset Voucher x1 10 TP [Event] x1 11 EXP Tome x1 Instanced Dungeon Reset Voucher x1 10 TP [Event] x1 12 EXP Tome x1 Instanced Dungeon Reset Voucher x1 10 TP [Event] x1 13 EXP Tome x1 Instanced Dungeon Reset Voucher x1 10 TP [Event] x1 14 Dionys Armband x1 EXP Tome x1 Instanced Dungeon Reset Voucher x1 10 TP [Event] x1 ※ Goddess' Blessed Cube: You can obtain one of the items from the Goddess' Blessed Cube: Servant.