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Known Issues: August 22, 2017
Greetings, Saviors. We are currently aware of the following issue and it is being worked on. We apologize for the inconvenience, and we will update you once it is resolved. 1) Skills and other actions not working properly in fields - After the scheduled maintenance of August 22, class skills, buffs and regular attacks aren’t working properly in fields and may appear to freeze or lag, failing to display the corresponding effects. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
Developer's Blog : 2024 July Planned Update
Greetings, Saviors! IMC Games here. Hope everyone's doing well despite the blazing heat of summer. We will be giving you a heads up on the update planned for July in this post. Starting from July update, you will be able to fight alongside Kupoles! We will be giving you a sneak peek of the Kupole system. You will see a new icon added on the bar below, as seen in the image. In the [Kupole Recruitment] tab, you can attempt to recruit Kupoles. The image below is an example of it. Goddess Saule have appeared! You can choose which Kupoles to accompany you in the [Kupole Management] tab. Accompanying Kupoles (by activating them on a slot in the right side of the UI) will participate in combat, and grant additional effects. Following image is the example of how Kupoles look like in the field. Five goddesses await the Saviors in the upcoming Kupole update. Although it is short, we hope this would help to alleviate some of the questions you all might have had about what's coming in the future. We are also planning to host an event to commemorate the Kupole update, so stay tuned! Please keep in mind all of the images are still in development and not the final representation of what will be coming into the game. Thank you.
Apologies and compensation for the recent issue
Greetings, Saviors. This is a follow-up notice regarding the new year event issue. First of all, we offer our sincerest apologies to all players affected by our miscommunication when handling the related issue. The direct cause of the problem was a date error that occurred every time a player moved to and from certain areas when using auto matching and its associated systems, forcing the main system to send out the daily rewards repeatedly. The difference between date reset timings of each server were the fundamental cause. The issue has been resolved without need of a maintenance at EST 10:00 pm / BRT 12:00 am / CEST 4:00 am / SGT 11:00 am and the issued suspensions have been lifted. Even though the system error could result in overpayment of the event coins even during normal gameplay without any intention of exploit, it was considered as a system abuse without a clear understanding of the situation and the sanctions were carried out to prevent further heavy increase in the coin. We apologize again for our hasty decision. As previously informed, the suspensions issued to prevent further problems and facilitate the investigation were ‘undated’ temporary sanctions. Due to an internal communication error, some enquires have been misdirected with answers saying ‘indefinite/permanent ban’. Again, we apologize for this. In order to prevent such affairs in the future, we will make sure to set clear terms and guideline for the teams. We will give out the following compensation with the meaning of apology. You can claim the compensation at your team storage. 1. To all players - 1,000 Attribute Points (14 Days) x5 - Golden Anvil (14 Days) x5 - Enchant Scroll (14 Days) x5 - Event Mysterious Magnifier x5 2. To players who had been suspended (additional compensation) - x8 EXP Tome (14 Days) x3 - Instanced Dungeon Reset Voucher x2 - Instanced Dungeon Multiplier x4 - Challenge Mode One Entry Voucher x2 - Challenge Portal Scroll x4 Also, we will provide additional 15,000 coins for all players and 25,000 coins (15,000+10,000) for the suspended players through an event NPC after the next scheduled maintenance and post another announcement for more information. Thank you.
[Special] 2021 Winter Package
Greetings, Saviors! We have prepared special packages! Don't miss the chance to get strong:) Period From the scheduled maintenance on December 7, 2021 To the scheduled maintenance on January 11, 2022 Jingling Winter Package 298TP max: 5 per team Item Name Count Trade [Lv.460] Enhance Aid (Untradable) 30 Only Team Storage [Lv.460] Premium Enhancement Supplement 20 Only Team Storage [Lv.460] Goddess Enchant Jewel (Untradable) 20 Only Team Storage Premium Awakening Stone 20 Only Team Storage Lv.460 Awakening Abrasive (Untradable) 20 Only Team Storage [Lv.460] Sandra's Magnifier (Untradable) 20 Only Team Storage [Lv.460] Sandra's Detailed Magnifier (Untradable) 30 Only Team Storage Enchant Scroll(Untradable) 10 Only Team Storage Goddess Token (Gabija): 10,000 10 Only Team Storage Merry Winter Package 498TP max: 3 per team Item Name Count Trade Urgent Repair Kit 20 Only Team Storage Weight Increase +1000 Potion 3 Only Team Storage Saint's Sacellum (Auto/Solo) One Entry Voucher (Untradable) 10 Only Team Storage Challenge Mode One Entry Voucher 20 Only Team Storage Demonic Sanctuary: Auto Match One Entry Voucher 3 Only Team Storage Sole Hunt One Entry Voucher 5 Only Team Storage Division Singularity One Entry Voucher 15 Only Team Storage Division Singularity Multiply Token 30 Only Team Storage Winter All in One Package 998TP max: 1 per team Item Name Count Trade Jingling Winter Package 2 Only Team Storage Merry Winter Package 1 Only Team Storage Mount Voucher - Waggy Goldfish 1 Only Team Storage
[UPDATE] Scheduled Maintenance Extended (January 28)
Greetings, Saviors. We regret to inform that today's scheduled maintenance has been extended by 2 hours in all servers, due to issues that require further processing. Maintenance is therefore expected to be completed on the following schedule. [EST] 06:00 (January 28, 2020) [BRT] 08:00 (January 28, 2020) [CET] 12:00 (January 28, 2020) [SGT] 19:00 (January 28, 2020) We will update this announcement once the maintenance is complete and the servers are open again. Thank you for your patience.
Additional Patch: February 21, 2018
Greetings, Saviors. We have recently applied a small patch to TOS in order to address certain hardware incompatibility errors and overall stability issues affecting the game. In order to ensure you have the latest patch installed and the fixes applied, please restart your Tree of Savior client. Thank you.
[UPDATE] Known Issues: September 12, 2017
Greetings, Saviors. We are currently aware of the following issue and it has now been solved. We will keep you updated on further procedures. 1) Savior's Pick Event Dropping Irregular Attribute Points - After the scheduled maintenance of September 12, the Attribute Points: 1000 reward obtained from the returning player event was reported to apply as x1000 the correct amount. This issue has now been solved and we will be retrieving the irregular Attribute Points from the accounts of players who have already received them. Please refrain from using any of these Attribute Points until the issue has been completely handled. We will keep you updated on the progress of this issue. - UPDATE: Sep 13 - We have retrieved part of the irregular Attribute Point items from players' accounts. Accounts that require additional processing are now being handled. Please note that you may be temporarily disconnected in order for us to process your account and retrieve the items. - UPDATE 2: Sep 13 - Processing of all accounts has been completed and excess Attribute Points have been retrieved. Thank you for your patience and understanding while the process was ongoing. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
[CLOSED] Weekend Double EXP Event (Feb 3-4, 2018)
Greetings, Saviors! Come on over to the servers this weekend for two days of double EXP! Event Period FROM February 3, 2018 at 00:00 (server time) TO February 4, 2018 at 23:59 (server time) Who Can Participate - All characters How to Participate - Simply login to your server during the event period to receive two times the EXP gains on all your characters! You can check your total EXP UP bonuses in the Character Info window (F1). Important - The double EXP bonus applies to your base EXP gains. - The event bonus will not display in the upper-left corner buff UI. To check your EXP bonuses, use the Character Info window (F1).
Weekend Burning in June!
Greetings, Saviors! New Weekends burning event is here! See the details and let's burn the weekends in ToS! Event Period From May 28, 2021 To June 27, 2021 Who can Participate - All saviors How to Participate Step 1. Log-in to Tree of Savior on weekends (server time) during the event period. Step 2. Find the event NPCs in Klaipeda, Fedimian, and Orsha and talk to them! * The map doesn't indicate the location of NPCs. Step 3. Play Tree of Savior with special buffs and benefits! The buffs and benefits of the month are as following: ※ Please note that the timeline will follow the server time(EST). Date Buff May 28 (Fri) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance +1,000 / Pamoka Solution EXP x2 May 29 (Sat) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance +1,000 / Recovers HP, SP by +500 every 10 seconds, movement speed +2 May 30 (Sun) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance +1,000 / Contents Point acquisitionx2 June 4 (Fri) Movement speed + 5, when destroying Tree Root Crystal/ EXP + 50% / Class Points earned +500% June 5 (Sat) Movement speed + 5, when destroying Tree Root Crystal/ EXP + 50% / Etching Statue worship effect x10 June 6 (Sun) Movement speed + 5, when destroying Tree Root Crystal/ EXP + 50% / Anvil enhancements 50% discount June 11 (Fri) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance +1,000 / Physical and magic Attack +500, physical and magic DEF +3000 June 12 (Sat) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance +1,000 / Recovers HP, SP by +500 every 10 seconds, movement speed +2 June 13 (Sun) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance +1,000 / Pamoka Solution EXP x2 June 18 (Fri) Movement speed + 5, when destroying Tree Root Crystal/ EXP + 50% / Fixes the cost of items for Unique Raid entry, Unique Raid rewards 2x June 19 (Sat) Movement speed + 5, when destroying Tree Root Crystal/ EXP + 50% / Etching Statue worship effect x10 June 20 (Sun) Movement speed + 5, when destroying Tree Root Crystal/ EXP + 50% / 90% Skill Cooldown and SP consumption reduction (Area Limited) June 25 (Fri) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance +1,000 / Physical and magic Attack +500, physical and magic DEF +3000 June 26 (Sat) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance +1,000 / Entry Reset for Legend Raid and Uphill Defence (Once a day) June 27 (Sun) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance +1,000 / Pamoka Solution EXP x2 Important ※ Entry Reset for Legend Raid and Uphill Defence (Once a day) cannot be applied to Demonic Sanctuary: Legend. - Please note that the buffs do NOT stack. If you receive Friday's buff at the end of the day and receive a new buff at the start of Saturday, Friday's buff will be removed and Saturday's buff will be applied. - The buffs will NOT automatically be granted to your character. You have to talk to the event NPC in order to receive the Weekend Burning Event benefits.