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Additional Patch: February 21, 2018
Greetings, Saviors. We have recently applied a small patch to TOS in order to address certain hardware incompatibility errors and overall stability issues affecting the game. In order to ensure you have the latest patch installed and the fixes applied, please restart your Tree of Savior client. Thank you.
[UPDATE] Known Issues: September 12, 2017
Greetings, Saviors. We are currently aware of the following issue and it has now been solved. We will keep you updated on further procedures. 1) Savior's Pick Event Dropping Irregular Attribute Points - After the scheduled maintenance of September 12, the Attribute Points: 1000 reward obtained from the returning player event was reported to apply as x1000 the correct amount. This issue has now been solved and we will be retrieving the irregular Attribute Points from the accounts of players who have already received them. Please refrain from using any of these Attribute Points until the issue has been completely handled. We will keep you updated on the progress of this issue. - UPDATE: Sep 13 - We have retrieved part of the irregular Attribute Point items from players' accounts. Accounts that require additional processing are now being handled. Please note that you may be temporarily disconnected in order for us to process your account and retrieve the items. - UPDATE 2: Sep 13 - Processing of all accounts has been completed and excess Attribute Points have been retrieved. Thank you for your patience and understanding while the process was ongoing. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
[UPDATE] Scheduled Maintenance Extended (January 28)
Greetings, Saviors. We regret to inform that today's scheduled maintenance has been extended by 2 hours in all servers, due to issues that require further processing. Maintenance is therefore expected to be completed on the following schedule. [EST] 06:00 (January 28, 2020) [BRT] 08:00 (January 28, 2020) [CET] 12:00 (January 28, 2020) [SGT] 19:00 (January 28, 2020) We will update this announcement once the maintenance is complete and the servers are open again. Thank you for your patience.
[COMPLETE] Scheduled Maintenance for September 6th, 2016
Greetings, Saviors!We would like to announce the details of our weekly maintenance for September 6th, 2016. Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Weekend Burning in June!
Greetings, Saviors! New Weekends burning event is here! See the details and let's burn the weekends in ToS! Event Period From May 28, 2021 To June 27, 2021 Who can Participate - All saviors How to Participate Step 1. Log-in to Tree of Savior on weekends (server time) during the event period. Step 2. Find the event NPCs in Klaipeda, Fedimian, and Orsha and talk to them! * The map doesn't indicate the location of NPCs. Step 3. Play Tree of Savior with special buffs and benefits! The buffs and benefits of the month are as following: ※ Please note that the timeline will follow the server time(EST). Date Buff May 28 (Fri) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance +1,000 / Pamoka Solution EXP x2 May 29 (Sat) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance +1,000 / Recovers HP, SP by +500 every 10 seconds, movement speed +2 May 30 (Sun) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance +1,000 / Contents Point acquisitionx2 June 4 (Fri) Movement speed + 5, when destroying Tree Root Crystal/ EXP + 50% / Class Points earned +500% June 5 (Sat) Movement speed + 5, when destroying Tree Root Crystal/ EXP + 50% / Etching Statue worship effect x10 June 6 (Sun) Movement speed + 5, when destroying Tree Root Crystal/ EXP + 50% / Anvil enhancements 50% discount June 11 (Fri) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance +1,000 / Physical and magic Attack +500, physical and magic DEF +3000 June 12 (Sat) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance +1,000 / Recovers HP, SP by +500 every 10 seconds, movement speed +2 June 13 (Sun) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance +1,000 / Pamoka Solution EXP x2 June 18 (Fri) Movement speed + 5, when destroying Tree Root Crystal/ EXP + 50% / Fixes the cost of items for Unique Raid entry, Unique Raid rewards 2x June 19 (Sat) Movement speed + 5, when destroying Tree Root Crystal/ EXP + 50% / Etching Statue worship effect x10 June 20 (Sun) Movement speed + 5, when destroying Tree Root Crystal/ EXP + 50% / 90% Skill Cooldown and SP consumption reduction (Area Limited) June 25 (Fri) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance +1,000 / Physical and magic Attack +500, physical and magic DEF +3000 June 26 (Sat) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance +1,000 / Entry Reset for Legend Raid and Uphill Defence (Once a day) June 27 (Sun) Movement speed + 5, when destroying Tree Root Crystal / Looting Chance +1,000 / Pamoka Solution EXP x2 Important ※ Entry Reset for Legend Raid and Uphill Defence (Once a day) cannot be applied to Demonic Sanctuary: Legend. - Please note that the buffs do NOT stack. If you receive Friday's buff at the end of the day and receive a new buff at the start of Saturday, Friday's buff will be removed and Saturday's buff will be applied. - The buffs will NOT automatically be granted to your character. You have to talk to the event NPC in order to receive the Weekend Burning Event benefits.
Like & Comment Event: Keep Calm and Gear Up!
Greetings Saviors! It's time to "Keep Calm and Gear Up!" Participate in our event on Facebook and Get the new Companion and costume! Event Period From 00:00 EST on July 15, 2020 To 23:59 EST on July 23, 2020 Who can Participate - All users playing Tree of Savior How to Participate - Press ‘Like’ and 'share' on the Gear Up Event post uploaded on Facebook and leave a comment. [LINK] - The comment must include the following: 1) The correct server/team name of the character you wish to receive the reward 2) The phrase "Get Ready! TOS Task Force!" 3) Feel free to fill in any other comments after including the phrase in 2)! Rewards - Reward will be given to 10 saviors in total by random. [1 savior] - Police Shepherd Egg(Companion) x1 [2 saviors] - Police Line x1 or - Emergency Siren x1 [1 savior] - TOS Task Force Perfect Kit x1 [2 saviors] - TOS Task Force SWAT Costume Selection Box x1 [2 saviors] - TOS Task Force Police Costume Selection Box x1 [2 saviors] - TOS Task Force Fire Fighter Costume Selection Box x1 * Winners will be announced on July 27 * The rewards will be given during the scheduled maintenance on July 28, and the Goddess’ Cube containing the costume will also start sale on the same day. Important - Rewards will be sent to the Mailbox and be deleted after 2 weeks. - Incorrect server/team name of the character will not be counted. - Inappropriate comments including things such as slander, insults, and hate speeches will not be counted. - Any participation after the event period will not be counted.
Lovely Rolly Polly: SUGAR HIGH for the 2nd week
Greetings, Saviors! Here's the result of SUGAR HIGH for the 2nd week! Who was the NPC most high in sugar last week? During the 1st week of <Sugar High> candies started rushing to Nemoken, pushing her up from the 4th place to 3rd! However, Boruble is keeping his place with his steady fans, making him the 1st of this week as well! Fortunately, the event still has a lot to go! We still have 2 weeks left. Give your candies to NPC you like right now: A single candy given to the NPC of your preference will make big changes! Please check the result with the following image!
[Hotfix] Server Capacity Enhancement for Mercenary Mission Instances
Greetings, Saviors!We would like to announce the details of our weekly maintenance. Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Known Issues: January 19th, 2017
Greetings, Saviors. We are aware of the issue where instance dungeon and GVG reset is not occurring for certain characters. The issue is currently being worked on. Please, send us a support ticket, if you have been affected by this issue. The information from your tickets will help speed the process greatly. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. That way we can have more information to work with on a more specified problem, allowing it to be resolved faster.