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Tree of Savior Terms of Service Policy Revision
【Tree of Savior Terms of Service Policy Revision】 ✅ Effective Date - August 11, 2025 (Mon) ✅ Key Changes 1. Penalty levels for Automated Behavior Detection (Standard) will be adjusted - Previous: Warning → 15 days → 30 days → 90 days → Permanent - Revised: 15 days → 30 days → Permanent 2. Added policy regarding Linked Accounts Involved in Violations 3. Added detailed Account Restriction Policy and Penalty Table (same standards as existing ones) ✅ Detailed Changes Account Restriction Policy: 1. Penalties are applied based on the type of violation and the number of offenses. In some cases, lighter penalties may be issued. 2. Any unjust gains from violating the policy may be revoked. If 100% recovery isn't possible, additional sanctions may apply. 3. If repeated violations are detected from the same system environment (IP, PC, etc.), related accounts may be treated as one and restricted accordingly. 4. Even if an account did not directly commit a violation, involvement with such actions may result in penalties equal to the offending account. 5. Accounts linked to previously penalized accounts may face the same penalty severity as the original account. Game Service Restriction Policy: Category 1st 2nd 3rd 4th Gameplay Disruption (Standard) 7 Days 15 Days 30 Days 90 Days ① Deliberate interference with in-game events or official company events ② Baseless slander against GMs disrupting their operation ③ Submitting false reports via official channels or tickets (bugs, abuse, profanity, spam, etc.) ④ Behavior that undermines the intended gameplay direction ⑤ Exploiting game systems to disrupt game balance ⑥ Aid and abet players who abuse bugs or glitches ※ Any other behaviors that disrupt normal gameplay Gameplay Disruption (Severe) 90 Days 180 Days Permanent ① Impersonating GMs or staff to obtain information or resources ② Spreading false information not released by GMs/company ③ Modifying and distributing official information (notices, GM replies, etc.) ④ Intentionally disrupting the game economy ⑤ Conduct that violates public decency, terms of service, or applicable laws ※ Any other malicious and deliberate acts disrupting the game Prohibited Betting & Gambling 7 Days 15 Days 30 Days Permanent ① Engaging in or promoting gambling-like activities (betting, lottery, etc.) ② Trading with characters involved in such activities ※ Any other actions resulting in financial gain/loss to participants Inappropriate Naming Warning 7 Days 15 Days 30 Days ① Impersonating GMs, staff, or specific individuals ② Using sexual, vulgar, or profane names ③ Using names that cause discomfort or humiliation ④ Names that discriminate, defame, or are socially unacceptable ⑤ Names implying RMT or item-for-cash transactions ※ Any other unusual or socially inappropriate naming Abusive or Disruptive Chat 3D Chat Ban 7D Chat Ban 15D Chat Ban 60D Chat Ban ① Impersonation through chat ② Use of obscene or profane language ③ Chat that causes discomfort or humiliation ④ Chat intended to provoke conflict among players ⑤ Spamming or excessive message repetition ※ Any other abnormal or disruptive chat behavior Real-Money Trading (RMT) 7 Days 15 Days 30 Days 90 Days ① Attempting to trade in-game goods for real-world currency or goods ② Attempting to trade in-game items for other game items ③ Commercial trading of game information or goods ④ Power-leveling or content services for real-world compensation ※ Any activity proven to involve real-money transactions Unauthorized Commercial Activity 7 Days 15 Days 30 Days 90 Days ① Promoting outside businesses or services for profit ② Promoting harmful or inappropriate content ③ Encouraging policy violations through advertising ④ Promoting external platforms or services (SNS, streaming, websites, etc.) ※ Any other unrelated or inappropriate promotions Unauthorized Third-Party Software Use Permanent ① Using unlicensed third-party software or hardware ② Altering official files or using modified programs ③ Using automation tools, macros, or hardware to bypass gameplay ④ Using software to perform actions not supported by the game client ※ Creating, distributing, or using any other unauthorized software or bots Suspicious or Fraudulent Transactions 365 Days Permanent ① Unfairly trading with policy violators ② Repeated low-price or free trades with violators ③ Repeated trades involving unusual transaction patterns ※ Any act that results in unfair gain through irregular trades Game Bug Exploit and Abuse 7 Days 15 Days 30 Days 180 Days ① Gaining unintended rewards through bugs ② Continuing to exploit bugs despite official announcements ③ Using bugs to negatively affect other users or the game economy ④ Assisting or facilitating others in exploiting bugs ※ Any other use of unintended game behavior Major Game Bug Exploit and Abuse 60 Days 90 Days 180 Days Permanent ① Spreading or sharing bug-related information ② Long-term or repeated exploit of game bugs ③ Impacting game balance via exploits ④ Transferring gains using alternate accounts ※ Any other repeated or long-term exploitation of bugs Automated Behavior / Botting (Standard) 15 Days 30 Days Permanent ① Attempting to disable anti-cheat systems ② Repeated behavior suggesting automation ③ Suspicious data from overseas or shared IPs ④ Generating resources through abnormal methods ⑤ Abnormal game data that shows repeated abnormal patterns ※ Other abnormal data patterns Automated Behavior / Botting (Severe) 365 Days Permanent ① Detected bot program execution ② Use of software that disrupts fair gameplay ③ Coordinated anti-cheat bypass through multiple accounts ④ Mass bot activity from similar IPs or devices ⑤ Farming and profit attempts through automation ⑥ Involvement in transferring bot-obtained assets ⑦ Ongoing abnormal behavior from related environments ※ Any other behaviors that disrupt other players' gameplay and suspected abnormal accounts that use similar IPs or devices Account or Payment Fraud Permanent ① Creating accounts or transactions with another user's information ② Unauthorized access to another user’s account ③ Causing harm through account misuse ※ Any other behaviors that disrupt normal gameplay Unauthorized Sharing of Personal Information 30 Days 60 Days Permanent ① Requesting personal information (real names, photos, IPs, payment info) ② Collecting or sharing personal or payment info without consent ③ Any violation of personal privacy
Scheduled Maintenance for July 21~22, 2025
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (July 22, 2025). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Patch Note Preview: July 21~22, 2025
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (July 22, 2025). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Vice Guild Master Term Extension & End Notice ~ 08.29
Hello, Saviors! We are announcing the extension of the term for some Vice Guild Masters, who have been dedicated supporters of beginning Saviors through the TOS Support Guild. The original term for Global Server Vice Guild Masters was set to end on Friday, July 18, but to align with the W Server's term and ensure more stable support, the term for some of the active Vice Guild Masters has been extended until Friday, August 29. Vice Guild Masters serving for extended term were selected based on the following criteria: - Activity level – Contributions made through active support within the guild - Length of service – Priority given to those who had fewer opportunities as VGMs - Willingness to continue – Willing to maintain the current position Based on these criteria, the following Saviors have been chosen to continue serving as Vice Guild Masters from Saturday, July 19 to Friday, August 29: - Zachariel Server: Alpha‑Lazarus, angeLofdeath, Atreyus - W Server: 4lkruzeth Vice Guild Masters not listed above will complete their term on Friday, July 18. We sincerely thank all Vice Guild Masters for their dedication and efforts, and we look forward to the continued support of our extended-term Vice Guild Masters in helping new Saviors grow stronger.
Patch without Maintenance: July 17, 2025
Greetings Savior, On July 17, 2025, a patch went live on KST 15:57 due to the following changes: - Skill factor of some of the skill tooltip is displayed as 0%. - Summer Festa event buff is being stacked - Fishing count of [Event] Octopus tentacle bait and regular bait are shared - Unable to enter Blockade Battle and Guild Contents Please restart the client for the normal application of the patch above. Thank you.
[COMPLETE] Known Issue: July 16, 2025
Greetings Saviors, The following issues have come to our attention: Zachariel Server Only: Some Savior's Token Travel time and Skill Cooldown has been increase after the temporary maintenance. We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
[COMPLETE] Known Issue: July 16, 2025
Greetings Saviors, The following issues have come to our attention: - Zachariel server time has been advanced by 5 hours. Please be advised that all content schedules have been brought forward as a result of this issue We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Zachariel Server Temporary Maintenance: July 16, 2025
Greetings, Saviors! We will conduct temporary maintenance on every server due to server stabilization: [Maintenance Period] [EST] 04:30 to 06:15 (July 16, 2025) The compensation for the temporary maintenance will be given to your mailbox and removed within a day. We suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff
[UPDATE] W Server Temporary Maintenance: July 16, 2025
Greetings, Saviors! We will conduct temporary maintenance on every server due to the following issues: - Unable to register relics in the Archaeology Exhibit Stand - Unable to increase the rank of Archaeology Exhibit Stand - Unable to fish with the [Event] Octopus Tentacle Bait after using all fishing counts - Changes to the Popo Boost emote names: Historian Lucifer → Historian Rexipher [Maintenance Period] [KST] 15:00 to 16:30 (July 16, 2025) [SGT] 14:00 to 15:30 (July 16, 2025) The compensation for the temporary maintenance will be given to your mailbox and removed within a day. We suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff