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[SA] Silute Temporary Relocation Notice
Greetings, Saviors. As you are well aware, our [SA] Silute server has been target to multiple DDoS attacks in recent weeks, which have seriously affected the server’s stability and normal operation. Every attack results in a particular machine getting banned, which means we have far fewer machines compared to the user count, and we were denied the addition of more machines to the server. Continuing normal service operation in South America with our current provider is proving nearly impossible. For this reason, we are being forced to temporarily relocate Silute to North America in order to stabilize the server. Latency in the new server location is expected to increase for users in South America, for which we would like to apologize. Instead, we hope the relocation will improve the server’s current stability and connection issues for most users in the region. We continue to search for ways to stabilize Silute and provide steady service to users in South America, and the server is expected to be moved back to its original location in São Paulo once the current issues have been solved. Also, we would like to note that the regional pricing in [SA] Silute will remain the same even after the server’s relocation. The relocation process is expected to take place tomorrow; a new announcement regarding the relocation schedule and details will be up on our official website soon. Thank you for your understanding. Sincerely, IMC Staff
Returning Savior Event: Homecoming Gift (Dec '18)
Greetings, Saviors! If you've been away from TOS for a while, make sure to login now and get your hands on some exclusive returning player goodies! Event Period FROM the scheduled maintenance on December 4, 2018 - Event period renewed during the scheduled maintenance every 4 weeks. Who Can Participate - Players who haven’t accessed their TOS account in 30 or more days How to Participate STEP 1. Log into your TOS account and retrieve the Homecoming Gift (14 Days) from the Message Box in your lodge. This item will be sent automatically to all eligible players. - A total of 1 Homecoming Gift will be sent to each eligible account. STEP 2. Open the Homecoming Gift from your character’s inventory to receive the following rewards: - Returning Savior's Book (14 Days) x5 [Grants all party members + 2000 maximum HP, + 1000 maximum SP, and +1 movement speed for 1 hour. Cooldown is 1 hour.] - Returning Savior's Potion (30 Days) x1 [Grants +500 physical attack and +500 magic attack for 1 hour when used. Can be used multiple times (is not consumed). Cooldown is 1 hour.] - x8 EXP Tome (14 Days) x2 - Attribute Points: 500 (14 Days) x1 - Skill Reset Potion (14 Days) x1 STEP 3. All players eligible for this event can also visit the Event Notice Board in Klaipeda to receive one Boost Pack (14 Days), regardless of Team Level or Character Level! - Click here to read the Rookie Savior Event announcement and see the prizes you can win with the Boost Pack. - The Boost Pack can be received only once per team. If you already got the Boost Pack from the Rookie Savior Event, you will not receive another one during the event period. Important - The edition of the Homecoming Gift announced here will be available to eligible accounts during the event period. The Gift’s contents can be changed for future iterations of the event. - The Homecoming Gift is not transferable via Team Storage, so make sure to retrieve it with the correct character. Items received on the wrong character will not be exchanged or transferred. - Items with time limits cannot be moved via Team Storage and they will begin to count down as soon as they are received in your character’s inventory.
Blocked Users in [SEA] Servers and Bot Classifier Update
Greetings, Saviors. Due to a recent lapse in our Bot Classifier, a number of players were mistakenly deemed bot users and had their accounts blocked as a result. Some of Players mistakenly received due to my mistake and we retrieved all of items without them So sorry for inconvenience of this issue. We would like to announce that these accounts have now been unblocked and that their corresponding teams have been compensated with the following items: - 15-Day Event Token (untradable) - EXP Tome x4 - Instanced Dungeon Reset Voucher x4 Below is the list of accounts affected. [SEA] Telsiai xY*** To*** ZkyWal*** Crystal*** Windbo*** Windschna*** About RII and the Bot Classifier As you may know, we make use of our Bot Classifier for finding bot users and examining bot reports, partly by taking into account the RII of other players (see our Dev Blog post here for details). Until now, using the RII of the reporting players has helped signal the offending users to the Bot Classifier, giving us a clue as to which users are more likely to be bot accounts. This high reliance on RII, however, has caused some innocent players to be considered as bot users as well. For this reason, we have decided to slightly change how reported cases are handled. The reporting players’ RII will still count towards the probability of the reported user being a bot, and will signal to the Bot Classifier which accounts are more likely to be using them. However, the RII of the reporting users will no longer influence our decision when determining whether the reported accounts are using bots or not, and they will be judged solely on their in-game behavior and other Bot Classifier criteria. Finally, to players whose access to the game is being denied, if you find that your account has been unfairly blocked, make sure to send us a ticket through our Support page so we may reevaluate your case. Thank you. Sincerely, IMC Staff
Scheduled Maintenance for May 9-10, 2022
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (May 9-10, 2022). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Growing Evergreen Bonus Gift
Greetings, Saviors! Receive additional Adventure Sprouts and special bonus gifts by just logging in to the game over the weekends! See below for details of the bonus gifts available to grab. Event Period FROM the scheduled maintenance on May 14, 2019 TO the scheduled maintenance on June 11, 2019 Who Can Participate - Characters of level 50 and above [Updated] How to Participate - Visit the Bonus Gift Helper NPC over the weekends during the event period to receive additional Adventure Sprouts and special bonus gifts to commemorate the release of Episode 11! Date Items Adventure Sprouts Bonus Gift May 18 (Sat) x200 [Event] Class Change Voucher Lv 4 x1 May 19 (Sun) x200 [Event] Hair 90% OFF Coupon x1 May 25 (Sat) x200 [Event] Hair Dye 90% OFF Coupon x1 May 26 (Sun) x200 [Event] Hair 90% OFF Coupon x1 June 1 (Sat) x200 [Event] Hair Dye 90% OFF Coupon x1 June 2 (Sun) x200 [Event] Class Change Voucher Lv. 4 x1 June 8 (Sat) x200 [Event] Hair 90% OFF Coupon x1 June 9 (Sun) x200 [Event] Hair Dye 90% OFF Coupon x1 Important - The 200 Adventure Sprouts acquired in the above event does not count towards the maximum number of Adventure Sprouts that can be acquired per day as a part of the Growing Together event. - The number of Adventure Sprouts acquired in the above event is fixed and is not increased by the effect of the Growing Together buff. - All event items will be automatically removed at the end of the event period during the scheduled maintenance on June 12, 2019. - All bonus gift items can be transferred via Team Storage but cannot be traded personally via the Market.
Accounts Banned for Abuse (April 19th, 2016)
Hello, Saviors. We've identified and permanently blocked 1,394 bot accounts in the order from the most frequently reported. Additional 1,678 accounts that have manipulated the game client for exploiting purposes have also been banned. If you feel you have been wrongly banned, please report your case to us through the support page. Your reports will be used as important data for us. We do believe these bots are a major issue and will continue to do our best until the problem is solved. In addition, we are taking down the Founders Server : Exclusive Access 3 product temporarily until the bot issue is handled properly. Thank you for your cooperation. Sincerely, IMC Staff
Accounts Banned for Abuse (April 28th, 2016)
Greetings, Saviors. We have banned a number of accounts for violating our terms of use. Please refer to the following link for more details: https://forum.treeofsavior.com/t/accounts-banned-for-abuse-april-28th-2016/228598 Sincerely, IMC Staff
Scheduled Maintenance for September 12, 2017
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (September 12, 2017). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
[COMPLETE] Scheduled Maintenance for September 13th, 2016
Greetings, Saviors!We would like to announce the details of our weekly maintenance for September 13th, 2016. Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.