[SA] Silute Temporary Relocation Notice
May 26th, 2016
As you are well aware, our [SA] Silute server has been target to multiple DDoS attacks in recent weeks, which have seriously affected the server’s stability and normal operation. Every attack results in a particular machine getting banned, which means we have far fewer machines compared to the user count, and we were denied the addition of more machines to the server.
Continuing normal service operation in South America with our current provider is proving nearly impossible. For this reason, we are being forced to temporarily relocate Silute to North America in order to stabilize the server.
Latency in the new server location is expected to increase for users in South America, for which we would like to apologize. Instead, we hope the relocation will improve the server’s current stability and connection issues for most users in the region.
We continue to search for ways to stabilize Silute and provide steady service to users in South America, and the server is expected to be moved back to its original location in São Paulo once the current issues have been solved.
Also, we would like to note that the regional pricing in [SA] Silute will remain the same even after the server’s relocation.
The relocation process is expected to take place tomorrow; a new announcement regarding the relocation schedule and details will be up on our official website soon.
Thank you for your understanding.