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[COMPLETE] [SA] Silute Scheduled Maintenance Extended - April 25, 2017

UPDATE: Maintenance is now complete in [SA] Silute. Make sure to retrieve your compensation items from the Message Box at your Lodge. Greetings, Saviors. We regret to inform that this week's scheduled maintenance has been extended in the [SA] Silute server. Maintenance in Silute is expected to be completed at the following time: [EDT] 11:00 - April 25, 2017 (6-hour extension) Please be reminded that this 6-hour extension will only affect [SA] Silute; all other servers will open as stated in the original maintenance notice (2-hour extension). We will update this announcement once maintenance in Silute is complete. Thank you for your understanding.

Announcement
April 25th, 2017
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[COMPLETE] Scheduled Maintenance for April 24-25, 2017

Greetings, Saviors!We would like to announce the details of our weekly maintenance for April 24-25, 2017. Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.

Patch Note
April 25th, 2017
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Adventure Journal Renewal – First Notice

Greetings, Saviors. We’re planning to improve on some of the problems affecting Adventure Journal contents, and for that we would like to notify you of a few big changes that are taking place in the near future. 1) Data registered in the Adventure Journal will be applied on a per-team basis, instead of the current per-character setup. This means you will have a single Adventure Journal shared with all the characters of your team, and the contents you play with each character will all contribute to your team’s common Adventure Journal. 2) Data currently registered in Adventure Journals will be deleted, and all compensation-related content will be revised. 3) Current Adventure Journal rewards can only be received before the renewal, so make sure to collect any rewards you may have from your Adventure Journal achievements before the changes are applied. Details about which contents will be changed and how they will change will be shared in a future announcement, along with the renewal schedule. Make sure to keep an eye on our News page for more updates.

Announcement
April 23rd, 2017
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[UPDATED] Notice on the Instanced Dungeon Reset Issue

Greetings, Saviors. We would like to announce that we have applied a client patch via hotfix to correct the issue that, for the past days, has caused the daily instanced dungeon and mission entries of some or all of a team’s characters to not reset at the correct time. As you may be aware from reading our patch notes, our team has been closely monitoring this issue and attempting several times to correct it. We recorded the logs of any errors that occurred and, based on the results, corrected the components suspected of causing the problem, gradually narrowing down the possible origins of the initial error. Unfortunately, this being an issue which affects players in specific situations, it has taken us longer than usual to trace the source of the problem and correct it, and we apologize for the inconvenience it has caused. Kindly let us know through a ticket at our Support page if you are still experiencing this issue after today. Keep in mind the time at which instanced dungeons/missions reset: (server time) NA/SA 06:00, EU 00:00, SEA 18:00. IMPORTANT: 1) Make sure to receive the latest TOS patch (April 21) to ensure that the fix is applied. You will need to apply the new patch even if you already have the patch from the latest maintenance (April 18). If you currently have the client open, you will have to close the game and open it again to receive the latest patch. 2) Daily instanced dungeon/mission entries should reset properly starting today, April 21, 2017 (yesterday's entries will not reset immediately). To confirm whether your entries were correctly reset, please check them AFTER the following times: NA/SA: [EDT] 06:00 (server time 06:00), April 21st EU: [CET] 06:00 (server time 00:00), April 22nd SEA: [SGT] 06:00 (server time 18:00) April 22nd Thank you. [UPDATED] We have provided Superior Instanced Dungeon Reset Vouchers (14 days) * 3 ea to everyone via GM messages. Please remember to retrieve them before they expire on April 23rd, 2017.

Announcement
April 21st, 2017
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Combat System Changes QnA Session 2

Greetings, Saviors! Today we bring you another round of answers from the dev team about the ‘Plans for Combat System Changes’ post. Please keep your questions and suggestions coming in [this thread] for the next Q&A session! Rank Reset Q1. If I’m a Templar, will I need to transfer the position of guild master to someone else or disband the guild to reset my rank? A1. Yes. We know it’s not the most convenient solution, but you will have to transfer the position of guild master or leave the guild in order to reset your rank. We want to continue to work on improving the rank reset system while taking into account the issue of Templar guild masters. Q2. What happens if I don’t immediately advance into higher ranks and just leave my character as it is after the rank reset? A2. After you reset your rank, you receive rank-up cards that can restore your EXP to the rank you had before the reset. If you choose not to use these cards, you can still keep playing the game to increase your EXP and advance ranks the way you would normally do. There’s no advantage in saving the rank-up cards, however, since they can only take your character up until the rank you had before the reset. Also, you won’t be able to reset your character’s rank if you still have any rank-up cards left over from the previous rank reset. Q3. What if I was a Kannushi before the reset and want to advance into Kannushi again after the reset? A3. We mentioned last time that players who have advanced into hidden classes will not have their hidden class advancement requirements reset. To become a Kannushi, however, you will still need to use Switch Gender again after the reset. Q4. Can I only reset one of my characters each day? Or only once during the rank reset event? A4. During the reset event, you will be able to reset you rank, stats and skills one time per day, per character. This means that, during the event, you can reset all your characters on the same day if you wish, but to reset one or more of them again you will have to wait until the next day. Stats and Skill Attack Q5. If I wait until Circle 3 to start increasing my skill levels, will that make the skills stronger? A5. No. The performance of skills will be proportional to the skill level; the timing at which you rank up will not have an effect on it. Q6. How will the use of single- and multi-hit skills change according to item stat boosts and the enemy’s defense? A6. Because damage will be calculated on a division system, a single-hit skill with 500% attack and a five-hit skill with 100% attack, for example, will offer the same basic damage. However, you’ll also have to consider additional property attack factors and buffs, which can change the way in which single- and multi-hit skills are used. An enemy with high defense will likely take a toll on your damage, but since additional attack factors and buffs are calculated as true damage (independently from the enemy’s defense), skills which hit multiple times can turn out more advantageous. Miscellaneous Q7. Since the effects of the Glass Mole Card are based on the attack of the main weapon, we barely get to see any effect in the subweapon. Will this be improved, too? A7. Yes, with the new combat system changes, the effects of the Glass Mole Card will apply to subweapons as well. Q8. When is Rune Caster going to be patched? A8. There are still a few Rune Caster improvements we want to implement that unfortunately were a little pushed back by the plans for the new combat system changes. We will introduce them in a future patch though, so stay tuned! Q9. I’m worried about players using the rank reset event to abuse the Varnalesa and Lettuce items, since they can just advance into a class that can get those items to purchase them in large quantities, then reset into their actual desired class. A9. We have no plans to keep players from resetting into another class after advancing into Alchemist to purchase herbs. We’re in the process of readjusting the performance, cooldown time, etc. of all herbs and potions, however, so keep that in mind.

Developer's Blog
April 20th, 2017
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[COMPLETE] [SA] Silute Relocation Maintenance - April 19-20, 2017

Greetings, Saviors. We will be performing maintenance on the [SA] Silute server in order to relocate the server to São Paulo, Brazil. Please note that this maintenance is NOT a server transfer, meaning we will not be transferring teams from one server to another. The maintenance will not change any aspects about your team, items, etc. so if you are playing in [SA] Silute, you do not have to take any special measures before the maintenance. This maintenance is expected to take place during the following period: BRT April 19th 23:00 ~ April 20th 09:00 (EDT April 19th 22:00 ~ April 20th 08:00) [10 hours] - The server may be opened earlier than the notified timeline depending on the circumstances The following compensation will be provided to all players on the [SA] Silute server due to the long maintenance time. They will remain in your Postbox until April 23rd, 2017 so please remember to claim them before they expire. - 7 day Token * 1 ea - Superior Instanced Dungeon Reset Voucher (14 days) * 1 ea - Instanced Dungeon Multiply Token (14 Days) * 2 ea - EXP Tome * 3 ea

Announcement
April 20th, 2017
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[Video] Combat System Change Details - Part 2

Greetings Saviors, Here is a video showcasing some of the changes we have planned for the combat system. You can check our more detailed announcement here!  Please note that they may have changed a bit when they are implemented here on iTOS.  

Developer's Blog
April 19th, 2017
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[UPDATED] Scheduled Maintenance for April 18, 2017

Greetings, Saviors!We would like to announce the details of our weekly maintenance for April 18, 2017. Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.

Patch Note
April 18th, 2017
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[SA] Silute Relocation Notice – April 19-20, 2017

Greetings, Saviors! Following the results of last month’s ping test for [SA] players to determine a new region for the server (currently located in North America), we have decided to move Silute back to South America with a server relocation maintenance later this week. Maintenance is expected to take place on April 19-20, 2017. The exact schedule details will be published soon in a separate announcement, so make sure to keep an eye on our News page. Note that this maintenance is NOT a server transfer, meaning we will not be transferring teams from one server to another. The maintenance will not change any aspects about your team, items, etc. so if you are playing in [SA] Silute, you will not have to take special measures before the maintenance. Simply be aware of the time when the maintenance begins (again, look for a future announcement with schedule details). Thank you.

Announcement
April 17th, 2017