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Facebook: Freeze for a TOS Moment!
Greetings Saviors! Freeze for a TOS Moment! Take a screenshot of your character with other saviors and participate in the event to get awesome rewards! Period From October 27, 2021 To November 28, 2021 at EST 23:59 Who can Participate - All saviors How to Participate STEP 1. Complete [TOS] by wearing the Scientist Helmet & Pink Scientist Costume by 3 saviors as one team and take a screenshot! - Must show team names of every savior on the screenshot - Scientist Helmet & Pink Scientist Costume can be obtained at [Halloween] Event Shop STEP 2. Go to the event post uploaded on Facebook and write a comment. [Link] - The comment must include the following: 1. Screenshot with server and team name. 2. Reply of other 2 saviors with their own team name and a short message cheering TOS! ※ Pressing ‘Like’ and 'share' on the event page on Facebook will increase the winning chance! Reward - Reward will be given to 4 Teams (12 saviors) in total. ▶ 1 creative team, 3 random teams [Rewards] - Vaivora Vision (Untradable) Selection Box x1 - Demonic Sanctuary: Legend One Entry Voucher (7 Days) x2 - Saint's Sacellum (Auto/Solo) One Entry Voucher (7 Days) x2 - Winners will be announced on the event page on November 29, 2021. - Following rewards will be given to 10 users on November 30, 2021. Important - All 3 characters on the screenshots must show their team name and must wear Pink Scientist Costume. - Screenshots of the winners can be uploaded on our website and Facebook winner announcing post. - Rewards will be sent to the Mailbox and be deleted after 2 weeks. - Incorrect server/team name of the character will not be counted. - Changing the team name before/after the winner announcement will not be counted. - Screenshot must contain the team name of your own. - Inappropriate comments including things such as slander, insults, and hate speeches will not be counted. - Any participation after the event period will not be counted.
Scheduled Maintenance for March 4~5, 2024
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (March 5, 2024). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
[RESOLVED] Klaipeda and Orsha Login Issue
Greetings, Saviors! UPDATE: The [NA] servers are back up and you should be able to access them now. Compensation for the connection issues has also been sent to all teams on the Klaipeda and Orsha servers. Please collect it by October 08, 2017. We have detected connection issues in the [NA] servers and are currently looking into the source of the problem. We will update this announcement once we have more details about the issue. Thank you for your understanding.
[COMPLETE] Temporary Maintenance Notice - October 31, 2018
Greetings, Saviors. We will soon begin a short maintenance across all servers in order to correct the issues described in our latest Known Issues announcement (click here to read it). The fix will include a compensation of 500 Popo Points, and the two missing event NPCs (Full Moon Kupole and Attendance Check Helper) will also be restored. This maintenance is expected to take place during the following schedule: [EDT] 02:30 to 03:30 [BRT] 03:30 to 04:30 [CET] 07:30 to 08:30 [SGT] 14:30 to 15:30 Note that this maintenance will affect all server regions. We will update this announcement once it is completed. Thank you for your understanding.
Scheduled Maintenance for July 3-4, 2023
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (July 4, 2023). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Scheduled Maintenance for May 17, 2022
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (May 17, 2022). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Known Issue: December 6, 2018
Greetings Saviors. The following issue has recently come to our attention. The Harvest Festival event crops disappearing in less than an hour - We are currently working to find the means to resolve the issue as soon as possible. - "Harvest Festival" event period will be extended for another week(until December 26, 2018) to compensate for players who have missed the chance to participate in the said event. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
Scheduled Maintenance for January 15~16, 2024
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (January 16, 2024). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Client Size and Resolution Mismatch Issue
Greetings, Saviors! We would like to announce that our developers worked on the mismatch of client size and resolution. The fix has been applied to the server and the client should fit to appropriate resolution. IMPORTANT: You need to restart the game client in order for the fix to be applied. If this problem persists, please report to us via Ticket. Thank you for your patience and support.