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[COMPLETE] Temporary Maintenance - April 6, 2021
Greetings, Saviors! We will conduct temporary maintenance in Every world due to fixing issues related to server stabilization during the following time. [EST] 05:52~06:52 The compensation for the temporary maintenance will be given to your mailbox and removed after a certain period, thus we suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: May 6, 2020
Greeting Saviors! The distribution of Attribute Point Free Retrieval Voucher for the Arbor Day event had an issue and some Saviors did not receive the Voucher. We will distribute the missing Attribute Point Free Retrieval Vouchers to the Saviors who did not receive the Voucher on May 12, 2020. The deletion date of the Attribute Point Free Retrieval Vouchers will be postponed to May 19, 2020. Thank you for your patience and understanding. Regards, IMC staff
Known Issue: June 3, 2020
Greeting Saviors! The following issue has come to our attention: - When the '[Event] Enhancement Coupon: 100,000 Silver (14 Days)' given as a reward of the SNS Like&Comment Event is inside the inventory, the enhancement does not work. We will delete the current item and provide Enhancement Coupon: 100,000 Silver without a time limit x5 via mailbox during the scheduled maintenance on June 9, 2020. (The compensation in the mailbox will be automatically deleted after 2 weeks, so please receive the item in time.) If you wish to enhance before the scheduled maintenance next week, please transfer the '[Event] Enhancement Coupon: 100,000 Silver (14 Days)' item to the team storage. Thank you for your patience and understanding. Regards, IMC staff
Leticia's Secret Cube - May 10, 2022
Rank Item Quantity B Mercenary Badge : 10,000 1 B Combat Support Box 1 B Goddess Token (Gabija): 10,000 1 B Glowing Awakening Stone 3 B Enchant Scroll 1 C Mercenary Badge : 1,000 1 C Goddess Token (Gabija): 1,000 1 C Instanced Dungeon Reset Voucher 1 C Raid Portal Stone 10 C Challenge Mode One Entry Voucher 1
[UPDATE] Known Issues - August 21, 2019
Greetings, Saviors. The following issues have recently come to our attention since the Scheduled Maintenance on August 20, 2019: - [RESOLVED] Paperbox removed from inventory - Players being unable to close the Shop UI by pressing the close button The removed item will be restored next week and the issues with the Shop UI is currently under investigation by our devs. [UPDATE] The removed Paperboxes are now restored. Please check your Market Retrieve Tab. If your Paperbox is not restored, please submit a ticket. Thank you for your patience and understanding. Regards, Tree of Savior Team
[UPDATE] Known Issue: December 29, 2018
Greetings Saviors. The following issues have recently come to our attention. The Error Code & Dungeon entry reset issue for Telsiai and Silute servers - We are currently working to find the means to resolve the issue as soon as possible. - We will be issuing the following items to all players on Telsiai and Silute as compensation for the issue: 5x Saalus Mission One Entry Voucher (5 Days) 5x Instanced Dungeon Reset Voucher (14 Days) 5x Instanced Dungeon Multiply Token (14 Days) Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.
Goddess' Glory: April 11, 2023
Rank Item Quantity A [Re] Starlight Palace Costume Selection Box 1 A [Re] Romantic Pilot Costume Selection Box 1 A [Re] Candy Killer Costume Selection Box 1 A [Re] Haunted Hospital Costume Selection Box 1 A [Re] Deputy Chef Costume Selection Box 1 A [Re] Restaurant Manager Costume Selection Box 1 A Animal Kindergarten Bunny Moo Costume Selection Box 1 A Animal Kindergarten Duck Fox Costume Selection Box 1 A Eternal Savior Lumen Costume Selection Box 1 A Eternal Savior Nox Costume Selection Box 1 A Tos Hero Penguin Costume Set Selection Box 1 A Tos Hero Chick Costume Set Selection Box 1 A Tos Hero Cardinal Costume Set Selection Box 1 A Tos Hero Crow-tit Costume Set Selection Box 1 A Tos Hero Sparrow Costume Set Selection Box 1 A Knight of Zemyna Defender Costume Selection Box 1 A Knight of Zemyna Guardian Costume Selection Box 1 A TOS Metal Leopard Costume Selection Box 1 A TOS Metal Leather Costume Selection Box 1 A Heliopolis Horus/Bastet Costume Selection Box 1 A Heliopolis Anubis Costume Selection Box 1 A Major Arcana The Sun & Star Costume Selection Box 1 A Major Arcana The Tower & Moon Costume Selection Box 1 A Furry Sky Doggy & Golden Fox Costume Selection Box 1 A Furry Noble Fox Costume Selection Box 1 A Lofty Snow Squire Costume Selection Box 1 A Lofty Snow Knight Costume Selection Box 1 B [Re] Rose in Glass Globe 1 B [Re] Red Fox Brooch 1 B [Re] Pilot Goggles 1 B [Re] Twinkling Star 1 B [Re] Glowing Star 1 B [Re] Starlight Palace Crown 1 B [Re] Boa Constrictor Hat 1 B [Re] Chef Hat 1 B [Re] Culinary Hat 1 B [Re] Toque Blanche 1 B [Re] Head Chef Hat 1 B [Re] Clown Mask 1 B [Re] Butcher Knife Headband 1 B [Re] Skull Party Mask 1 B [Re] Toy Whisk 1 B [Re] Toy Saltshaker 1 B [Re] Toy Frying Pan 1 B [Re] Red Fox Sword 1 B [Re] Red Fox Two-handed Sword 1 B [Re] Blooming Rose Spear 1 B [Re] Fully Blooming Rose Pike 1 B [Re] Precious Small Rose Mace 1 B [Re] Precious Rose Two-handed Mace 1 B [Re] Prickly Rose Bow 1 B [Re] Rose and the Fox Cannon 1 B [Re] Asteroid Shield 1 B [Re] Simmering Starlight Rapier 1 B [Re] Simmering Starlight Dagger 1 B [Re] Boa Constrictor Musket 1 B [Re] Soaring Bluebird Rod 1 B [Re] Soaring Bluebird Staff 1 B [Re] West Biplane Pistol 1 B [Re] East Biplane Crossbow 1 B [Re] The Bat Count Sword 1 B [Re] The Bat Count Two-handed Sword 1 B [Re] Pumpkin Lantern Spear 1 B [Re] Pumpkin Streetlamp Pike 1 B [Re] Surgical Scissors Rapier 1 B [Re] Ripped Teddy Mace 1 B [Re] Rag Doll Two-handed Mace 1 B [Re] Haunted Oak Bow 1 B [Re] Clown Crossbow 1 B [Re] Pumpkin Mage Musket 1 B [Re] Heavy Coffin Cannon 1 B [Re] Surgical Scalpel Dagger 1 B [Re] Vital Sign Pistol 1 B [Re] Haunted Skull Staff 1 B [Re] Hallowventer Hand Rod 1 B [Re] Occult Paper Charm Shield 1 B [Re] Whisk Spear 1 B [Re] Fish-Carver Raiper 1 B [Re] Wine Glass Rod 1 B [Re] Saltshaker Mace 1 B [Re] Pot-lid Shield 1 B [Re] Whisk Pike 1 B [Re] Pepper Shaker Two-handed Mace 1 B [Re] Spatula Staff 1 B [Re] Cheese Knife 1 B [Re] Two-handed Butcher Knife 1 B [Re] Pepper Grinder Cannon 1 B [Re] Hand Mixer Pistol 1 B [Re] Table Knife Sword 1 B Animal Kindergarten White Duck Hat 1 B Animal Kindergarten Red Fox Hat 1 B Animal Kindergarten Bubble Two-handed Sword 1 B Animal Kindergarten Cotton Candy Mace 1 B Animal Kindergarten Duckling Two-handed Mace 1 B Animal Kindergarten Candy Rod 1 B Eternal Savior Lumen Wing Corolla 1 B Eternal Savior Nox WIng Corolla 1 B Eternal Savior Lumen Staff 1 B Eternal Savior Nox Two-handed Mace 1 B Tos Hero Crossbow 1 B Tos Hero Mace 1 B Tos Hero Pistol 1 B Knight of Zemyna Two-handed Sword 1 B Knight of Zemyna Shield 1 B Knight of Zemyna Bow 1 B Knight of Zemyna Rapier 1 B Knight of Zemyna Crown 1 B Knight of Zemyna Flower Feather Hairpin 1 B TOS Metal Electric Base Pike 1 B TOS Metal Pump Pistol 1 B TOS Metal Spiky Bat Mace 1 B TOS Metal Flaming Torch Bow 1 B TOS Metal Flashy Full Face Helmet 1 B TOS Metal Purple Kitty Helmet 1 B TOS Metal Rider Goggle 1 B TOS Metal Death Mask 1 B TOS Metal Demon Mask 1 B Heliopolis Anubis Cannon 1 B Heliopolis Pharaoh Dagger 1 B Heliopolis Horus Spear 1 B Major Arcana The Tower Two-handed Sword 1 B Major Arcana The Sun & Moon Shield 1 B Major Arcana The Star Cannon 1 B Major Arcana The Moon Hood (Female) 1 B Major Arcana The Star Tiara 1 B Furry Noble Fox Ear 1 B Furry Sky Doggy Mace 1 B Furry Noble Fox Staff 1 B Furry Golden Fox Bow 1 B Lofty Snow Knight Helm Costume 1 B Lofty Snow Sword 1 B Lofty Snow Dagger 1 B Lofty Snow Tuna Mace 1 B Lofty Snow Shield 1 C [Re] Steel Helmet 1 C [Re] Hamster 1 C [Re] Sunflower Seed 1 C [Re] Toaster 1 C [Re] Wi-Fi 1 C [Re] Paper Ticket 1 C [Re] Wing Decoration 1 C [Re] Demon Wings 1 C [Re] Kateen Flower Decoration 1 C [Re] Sky Blue Ribbon 1 C [Re] Blue Laced Hat 1 C [Re] Banana Peel 1 C [Re] Peacock Feather 1 C [Re] Orange Candy 1 C [Re] Sweet Biscuit 1 C [Re] Buried Carrot 1 C [Re] Crocus 1 C [Re] Flarestone Horn 1 C [Re] Tiger Swallowtail 1 C [Re] Blue Ribbon 1
Scheduled Maintenance for June 14, 2022
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (June 14, 2022). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
[Special] Snigo's Winter Memories Package
Period From the scheduled maintenance on December 19, 2023 To the scheduled maintenance on January 23, 2023 About Snigo's Memory - Snigo's Winter Memories Package is available in the TP Shop - By using the [Snigo's Memory], you can get [Snigo's Memory] themed item according to the probability. - You can receive an additional reward according to the number of Snigo's Memory opened. - During this period, [Snigo's Memory] Little Glacia NPC appears at the location below, You can exchange the [Snigo's Memory] themed item for [Snigo's Memory Piece] from the event NPC. ※ You can obtain [Snigo's Memory Piece] item via [Snigo's Memory] Little Glacia NPC - [Snigo's Memory] Theme Item Dismantle Shop. ※ [Snigo's Memory Piece] can be exchanged for other items via [Snigo's Memory] Little Glacia NPC - [Snigo's Memory Piece] Exchange Shop. ▶ [Snigo's Memory] Item list and probability Rank Basic Chance Item Name Cnt Trade S 0.15% Shape Memory Snigo Box 1 Market/Team Storage S 0.15% Mount Voucher - Shape Memory Snigo 1 Market/Team Storage A 0.20% Little Glacia Doll 1 Market/Team Storage A 0.20% Fluffy Snigo 1 Market/Team Storage A 0.20% Snigo's Comfort Ribbon 1 Market/Team Storage A 0.20% Snigo Armband 1 Market/Team Storage A 0.20% Snigo's Memory Piece 300 Team Storage Only B 1.50% Snigo Helmet 1 Market/Team Storage B 1.70% Snigo Costume (Female) 1 Market/Team Storage B 1.70% Snigo Costume (Male) 1 Market/Team Storage B 1.70% Snigo Fluff Costume (Female) 1 Market/Team Storage B 1.70% Snigo Fluff Costume (Male) 1 Market/Team Storage B 1.70% Snigo's Memory Piece 30 Team Storage Only C 9.76% With Snigo 1 Market/Team Storage C 9.76% Snigo Fluff Hat 1 Market/Team Storage C 11.53% Snigo Sword 1 Market/Team Storage C 11.53% Snigo Staff 1 Market/Team Storage C 11.53% Snigo Crossbow 1 Market/Team Storage C 11.53% Snigo Two-handed Mace 1 Market/Team Storage C 11.53% Snigo Pistol 1 Market/Team Storage C 11.53% Snigo's Memory Piece 5 Team Storage Only - Additional Rewards are given based on the Number of Opens Number of Opens Item Name Cnt 20 times Snigo's Memory Piece 20 50 times Snigo's Memory Piece 55 100 times Snigo's Memory Piece 125 200 times Snigo's Memory Piece 300 ※ The number of opens will reset at 200 opens, allowing you to start earning rewards at 20 opens again [[Special] Snigo's Winter Memories Package] Snigo's Special Memory Package 78TP Max: 2 per team Item Name Cnt Trade Snigo's Memory 5 Team Storage Only [Exchange] Bright Enchant Scroll 5 Team Storage Only Goddess Lada's Memories Box 160TP Max: 4 per team Item Name Cnt Trade Snigo's Memory 5 Team Storage Only Blessed Shard 50 Market/Team Storage Goddess Token (Lada): 50,000 5 Team Storage Only Enhancing Memories Box 348TP Max: 4 per team Item Name Cnt Trade Snigo's Memoryx10 1 Team Storage Only Premium Enhance Aid 50 Team Storage Only [Lv.500] Enhance Aid (Untradable) 50 Team Storage Only Additional Memories Box 450TP Max: 4 per team Item Name Cnt Trade Snigo's Memoryx10 1 Team Storage Only Division Singularity Add. Reward Voucher 15 Team Storage Only Dreamy Forest: Party (Hard) Add. Reward Voucher 5 Team Storage Only Abyssal Observer: Party (Hard) Add. Reward Voucher 5 Team Storage Only Memories of Mystic Flames 745TP Max: 4 per team Item Name Cnt Trade Snigo's Memoryx10 2 Team Storage Only [Lv.500] Aether Gem Fragment 2 Team Storage Only [Lv.500] Aether Gem Socket Key (Untradable) 2 Team Storage Only Mystic Fire Flame Earring Fragment (Untradable) 2 Team Storage Only Blessing of Bright Memories 790TP Max: 4 per team Item Name Cnt Trade Snigo's Memoryx10 2 Team Storage Only [Exchange] Bright Enchant Scroll 40 Team Storage Only Hair Costume Stat Relocator (Untradable) 2 Team Storage Only New Costume Collection - Snigo's Memory [Costume List] - Snigo Costume (Female) - Snigo Costume (Male) - Snigo Fluff Costume (Female) - Snigo Fluff Costume (Male) [Costume Collection Effects] - Increases physical/magic attack +250 per 1 type of registered item You can purchase the Collection Box from the Magic Association NPC - Contents Point Shop!