Greetings, Saviors!We would like to announce the details of our weekly maintenance for November 22nd, 2016. Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Greetings, Saviors! We’re getting ready to release a new item bundle DLC on Steam for Saviors looking to give new life to their characters: the Fresh Start Pack. Not only that, we’ll be launching this DLC pack with a limited-time discount of 40%! Make sure to read the details below. Fresh Start Pack DLC - Available for purchase on Steam: from (EST) November 22 to December 20, 2016.* - 40% OFF limited-time offer: from (EST) November 22 to November 29, 2016.* *Note: The starting and ending dates for both the purchase and the discount periods mentioned in this announcement are estimated dates and can vary slightly depending on the time at which they are processed by Steam. If you wish to purchase the Fresh Start Pack DLC, we advise you to do so in advance as much as possible before the end of the discount/purchase period. DLC Contents - 1x Stat Reset Potion - 1x Skill Reset Potion - x5 Instance Clear Voucher [★] - x10 Honey Dumpling + FREE: - x10 Settlement Support Potion - x100 Highly Condensed HP Potion - x100 Highly Condensed SP Potion IMPORTANT 1. The Fresh Start Pack will be released as four different DLCs, one specific to each server region, being tagged as [NA], [EU], [SEA] or [SA] accordingly. DLC products are region-exclusive, meaning they can only be redeemed in servers of their corresponding region (e.g. Fresh Start Packs tagged [SEA] or [SA] cannot be redeemed in Klaipeda, Orsha or Fedimian). Make sure to confirm your server region and carefully check the region tag of the DLC before you purchase. 2. Each DLC can only be purchased and redeemed once per Steam account. Accounts that have already purchased the Fresh Start Pack will no longer be able to purchase this DLC for servers of the same region. 3. All DLC products are non-refundable once redeemed in the server. 4. The Fresh Start Pack will be available for purchase on Steam from (EST) November 22 to December 20, 2016.
Q1. On keyboard mode you use the space bar to interact with NPCs, but on mouse mode all you can do is click, which can be a bit complicated to use in busy cities. Any plans to work on this? A1. We are aware that TOS’ fixed quarter-view style can sometimes make things difficult for mouse mode users, especially when objects are too close or overlap. This is something that we’re concerned about as well and definitely want to improve. We’re still considering this issue in general, but some improvements that maybe could be applied in the future would be, for example, defining specific keyboard keys for certain actions or allowing for more flexible control setting in mouse mode. Q2. We know kTOS introduced equipment slots in companions already, but they only work with the same equipment used by player characters. Are you planning to add any companion-specific equipment? A2. Yes, one of the reasons we created those equipment slots for companions was to eventually have items made specifically for them. As of now, this feature is still very much in the early stages of development so there’s no telling when the final products will be out, but we are looking over a few companion equipment options, including some companion hair accessories.
[SEA] Telsiai and Varena Connection IssueGreetings Saviors. We have received some connection reports from [SEA] Telsiai and Varena servers due to temporary server unrest. The issues have been resolved now. Please let us know if the problem re-occurs.
Greetings, Saviors! We would like to let you know in advance of a few changes we will soon be applying to the TP Shop. After the introduction of the Goddess’ Blessed Cube and the medal system, costumes previously sold on the TP Shop were moved to the Exchange Shop, where they can currently be acquired in exchange for medals. Soon, we plan to also remove all hair accessories sold on the TP Shop from their current tab and add them to the Exchange Shop along with the costume items. This, of course, means that they will also be available for purchase only via medal exchange. We expect to move premium hair accessories to the Exchange Shop on the following date: - EST December 6, 2016 (during the scheduled maintenance period) Please note that the Cockatrice Head item is classified as a premium hairstyle (not an accessory) and thus will not be affected by these changes.
Greetings, Saviors!We would like to announce the details of our weekly maintenance for November 15th, 2016. Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Greetings, Saviors! We have a new event coming up to celebrate Thanksgiving and set the mood for the holiday season. Read below to find out how to participate. 1. Event Period - From: scheduled maintenance on November 15, 2016 - To: scheduled maintenance on December 6, 2016 2. How to Participate - Receive an event Seed from the Event Notice Board. You can receive a maximum of one per day. - Use the Seed to receive its buff effects or plant it to grow yourself a prize. a) Seed buff effects (if used): +2 speed movement and +25% EXP gains for 1 hour b) Growing a prize (if planted): plant the Seed in one of the locations mentioned in this notice and a random prize will be ready to harvest after 1 hour - Event seeds can be planted in the following maps: Shaton Farm, Tenants' Farm, Myrkiti Farm, Greene Manor 3. Important - Participation in this event is limited to characters of levels 50 and above. - Event Seeds will be deleted after the event period has ended. - Planted seeds will be automatically deleted during every scheduled maintenance. - Planted prizes can be collected by anyone as soon as they are ready to be harvested. Please note that you alone will be responsible for keeping your harvest safe as we will not be providing help with lost harvests.
UPDATE: ISSUES FIXED - Chat and party functions are now working as intended in [SEA] Varena. Thank you for your patience. Greetings, Saviors. Our [SEA] Varena server is undergoing a few technical difficulties that have affected the chat and party functions, as well as some maps. For the time being, please note that you may not be able to use chat or party functions, or enter certain maps. If you find your character is stuck in a map, kindly send in a ticket via our Support page. We will let you know as soon as these issues are resolved. Thank you for understanding.
Q1. The statement on trade restriction that we can retrieve our silver in 48 hours from the market. Will you consider making more comfortable for us? In-game market is inevitably tied to malicious criminal acts such as RMT because it is the main distribution channels in the in-game items and currencies. We are continuously monitoring the transactions of major RMT-items on the market and requires a period of delay to detect illicit activities and prevent such actions from significantly affecting iTOS. We sincerely apologize for the inconvenience you have experienced with the 48 hours restriction. It is difficult to remove 48 hours restriction, We are examining all the options for reducing the current waiting time more in the future patch. Q2. There is no function and system to change our companion even we typed wrongly. Is there any plan to allow us to change companion's name? We've usually received suggestion about changing companion's name. So we did make a plan to allow our players to change your precious companions. We firmly promise that it will be applied in a future patch. Q3. When can we meet any of new Gestures and Emoticons to express our characters as eating popcorn and etc ? We are planning to develop new Gestures and Emoticons for our players as possible as we can. However, we firmly focus on fixing bugs as the top priority.