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[COMPLETE] Temporary Maintenance Notice - October 4th
Greetings, Saviors. We will soon be performing a short maintenance on all servers in order to fix this issue. The maintenance will take place during the following period: [EDT] 07:00 AM to 07:30 AM Thank you for understanding.
Temporary Maintenance Notice - October 02, 2018
Greetings Saviors, We have found that some of the issues and going to apply an extra fix. To fix this situation, we are going to conduct a temporary maintenance, the end time of current maintenance is not yet specified, But we will update this announcement to share more detailed information coming up. Our most sincere apologies for the inconvenience and confusion. Sincerely, IMC Staff
[UPDATE] Scheduled Maintenance for April 28, 2020
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (April 28, 2020). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Announcement Regarding [SA]Silute Server Connection Issues - May 5th
Greetings Saviors! There are some connection issues with the [SA] Silute server at the moment. You will be able to read more at the following link. https://forum.treeofsavior.com/t/updated-announcement-regarding-sa-silute-server-connection-issues-may-5th/245530 We apologize for any and all inconvenience that you may have experienced from this problem. Sincerely, IMC Staff
Item Restore Policy
Hello saviors, This policy is a service designed to take care of unrestorable damage such as accidental loss of items or receiving items that cannot be used by the savior. Therefore, if the item is lost as a result of using the system where there is a possibility of destruction, or if the item received can be used or retrieved in other ways such as trading, it is basically excluded. <Item Restore Policy> - Items can be restored when the ticket is reported within 3 days after the incident. - Items cannot be restored if there isn't any data or if the item has been normally traded/consumed. - We cannot help with the damage caused by a shared account or hacking. - Items deleted according to the deletion date announced in the notice cannot be restored. - Items obtained via abnormal use (bug, abusing, hacking, etc) of the game cannot be restored. - Item might not be recovered due to limitations on the system even if it isn’t mentioned in the [Non-restorable Types] category. - 1 item can be restored per 1 ticket. (When restoring the Selection Box, 1 from 3 restore counts will be deducted per box.) - Items that have been used as a material for crafting via Blacksmith cannot be restored. - Transferring items or information to another account is impossible because the relationship between the accounts cannot be proved. (1) Details of Policy ① The service will be provided 3 times a year per account. ② Following cases will be excluded from restoration: Restoring item due to a change of mind, item that changes according to chances per attempts, when a part of the items are already consumed, expired timed items, and other cases that violate the service policy. (2) Restore Range ① Restorable Cases Type Content Dismantle Equipment If the item is dismantled by mistake, we will withdraw the obtained Nucle Powder, Sierra Powder, and Enchant Jewels and restore the item to its original state. ※ The items stated above to be withdrawn have to be in the inventory when you send us a ticket. Changing Trade Status of items after personal trade If the Trade Status of the item or the Total Untradable number is changed after personal trade, the item can be transferred to another character in the team. (Only once per item) Discard item We will restore the item when the item has been discarded in the Field or Dungeon by mistake. Received by mistake If an event or reward item given via Message box/NPC/Item box is received by a character other than the one you wanted, the received item will be withdrawn and the item will be given again. (Tradable items are excluded.) ※ Item is only restored when the ticket is sent within 72 hours after receiving the item by mistake. ※ Title can be restored if it was given as a form of item. ※ The item stated above to be withdrawn has to be in the inventory when you send us a ticket. ※ Cannot be restored when the item is crafted (Enhance/ Identify/ Transcendence/Awaken/Enchant Jewel/Appearance change/Socket expansion, etc) and is in different status than it was when received. Character/Companion Delete Can be restored when the Character/Companion is deleted. ※ Make sure the Slot is available in the lodge, and if you have character with the same name as the character you want to restore, please change the existing character’s name before sending the ticket. Item created from Equipment Storage Can be restored when creating Accessory/Ark by mistake. ※ Item created by mistake will be retrieved and the amount of silver consumed will be restored. ※ When you have crafted the crated item, the materials used when crafting won't be restored. (※added on July 26, 2022) ② Unrestorable Cases Type Content Enhanced/Transcended/Awakened Equipment Cannot be restored when the equipment such as Weapon, Armor is enhanced, and when the items are destroyed due to failing the Enhancement/Transcendence. Class Advancement / Change Cannot restore or reset to the previous status when Class is advanced. Class change point cannot be restored when class is changed. ※ You can change the class by collecting the Class change point in the Advancement Info. Ichor Cannot be restored when: - Item is consumed due to failure of extracting Ichor - Item is consumed due to failure of transmuting Ichor - Cannot extract when Ichor is equipped in the equipment - Item is consumed due to success of extracting the Ichor ※ Fixed Stats/Random Stats Ichor can be unequipped via Teliavelis NPC in Fedimian. Item Stat Cannot restore or reset if the stat of the item is changed by using Enchant Scroll, Magnifier, etc Title Cannot be restored when the title from event/quest reward is applied directly to the character Consumed Item When some of items that requires withdrawal are consumed Expired Item Expired item cannot be restored Craft All items related to crafting cannot be restored. Stat/Skill/Attribute/Arts Cannot restore or reset when you acquire Stat/Skill/Attribute/Arts. ※ Stat/Skill/Attribute/Arts can be reset by using Stat Reset Potion/Skill Reset Potion/Attribute Reset Potion/Arts Reset Potion. ※ Arts learned from previous Class cannot be restored when changing the Class Tree. Equipped Gem Gems cannot be restored if the gem is equipped with the equipment. ※ Gem can be extracted via Blacksmith NPC. Socket Cannot be restored to the previous status when the socket is added to the equipment. Legend Card Enhancement Enhancement material cannot be restored when the Legend Card is enhanced. Gem/Card Enhancement ※ Legend Card is enhanced by chance, and therefore the material used to enhance the card won’t be restored. ※ The item to be withdrawn has to be in the inventory when you send us a ticket. Assister Card Assister registered in the Assister Cabinet cannot be restored. ※ Only unused Assister Card in the inventory can be restored. Registered Items Items registered in the Equipment Storage cannot be restored. (※added on September 24, 2021) Cube Items obtained by chance when opening the cube cannot be restored. Ex. Goddess' Cube, Leticia's Cube, Secret Cube, etc. (※added on January 26, 2022) ※ Any kind of restore policy won't be applied when opening the packages purchased with TP, regardless of the reason. (The items in the package have to be unused.) (3) How to send a ticket STEP 1. Go to [Support] category on our official website. STEP 2. Write a ticket with a steam account that matches the team name. STEP 3. [Item Recovery] need to be mentioned in the title. (Category: ETC) STEP 4. Write the details. - When and Why the incident happened. - Which character has the item. ※ The policy might change due to updates. [Update: May 11, 2021] ※ It may take up to 1 week to get the item restored.
Scheduled Maintenance for December 4, 2018
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (December 4, 2018). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
[SPECIAL] Autumn Harvest Packages
Greetings, Saviors! We have prepared a special package in celebration of the Autumn Harvest season. Check out our three special packages for your growth, enhancement and farming needs! Sale Period FROM the scheduled maintenance on September 24, 2019 TO the scheduled maintenance on October 8, 2019 Autumn Harvest Challenger Package 99 TP Max: 5 per Team Challenge Mode One Entry Voucher x30 Challenge Portal Scroll x15 Raid Portal Stone x50 Legend Raid Portal Stone x10 Attribute Points 10,000 Ticket x1 * Raid Portal Stone and Legend Raid Portal Stone items are tradable while all other items are only transferrable via Team Storage. Autumn Harvest Enhancement Package 287 TP Max: 3 per Team Rare Enchant Jewel x30 Unique Enchant Jewel x10 Legend Enchant Jewel x3 Premium Awakening Stone x10 Lv. 400 Awakening Abrasive x10 Silver Anvil x10 Golden Anvil x5 Ancient Golden Socket x1 * All items only transferrable via Team Storage. Autumn Harvest Growth Package 495 TP Max: 1 per Team Legend Growth Weapon Selection Box x1 Growth Weapon +11 Enhancement Voucher x1 Growth Weapon +5 Transcendence Voucher x1 Lv2 Settlement Support Potion x50 Lv15 Basic Condensed HP Potion x500 Lv15 Basic Condensed SP Potion x500 Attribute Points 10,000 Ticket x10 Token x1 Honey Dumpling x50 Silver Chest: 1,000,000 x10 Challenge Mode One Entry Voucher x20 Challenge Portal Scroll x20 x4 EXP Tome x5 Raid Portal Stone x40 Character Slot Voucher x1 EXP Card (Lv.400) x1 Class EXP Card Box x1* * Class EXP Card Box contains the following items. - Class EXP Card (1st) x1 - Class EXP Card (2nd) x1 - Class EXP Card (3rd) x1 - Class EXP Card (4th) x1 ** Character Slot Voucher is untradable, Honey Dumpling and Raid Portal Stone items are tradable and all other items are only transferrable via Team Storage. *** Growth Weapons cannot be enhanced or transcended through the Blacksmith NPC but can only be transcended using the Enhancement/Transcendence vouchers contained in the package.
NPC Profile - Demon Queen Gesti
Greetings, Saviors! Get to know the malevolent Demon Queen Gesti through this week's NPC Profile.
Episode 13 : Scar of Fate
Greetings, Saviors. This is the Tree of Savior Developer Team. 3 postings will introduce Episode 13 updates, with new stages and protagonists, with a brand new system. 1st : Episode 13 : Scar of Fate 2nd : New Classes and Class Adjustments 3rd : New Contents, System and System Adjustments This first posting is about Episode 13 : Scar of Fate, new scenario, area, and characters. Story Outside Revelation Orsha and Mirtinas The kingdom that the Saviors have protected by following the Revelation from the goddess Laima, is once again threatened by other Demon God and Demons. Powerful beings like the Demon God Giltine are searching for Mirtinas, the source of chaos that even the goddesses can't handle. The people of the kingdom, who had barely escaped the end of their destruction, gathered in Orsha and dreamed of hope but... The Beholder's forces are starting their march... Beholder, heading to Orsha Orsha and the Kiren province, where the Kruvina incident took place in the past, became the producing area of Mirtinas, a powerful magical ore formed by a mixture of energy from human, goddess and the demon. To seize the Mirtinas in his grasp, Beholder leads his forces to attack Orsha and takes the risk of declaring war against human kind. The Saviors must save Orsha, invaded by the force of the Beholder, and stop his ambition to destroy the Divine Tree. At the Birthplace of the Adventure... Several revelators passed this place to head to Orsha with a group of refugees. Lemprasa Pond, once full of warm sunshine, lost its ambience in the aftermath of the war led by the Beholder. Hardly anything will match the scenery in the Savior’s memories. Now, in this Ashy Pond, the Saviors must find out the Beholder’s objective from the demons of Lemprasa Pond along with the goddess Lada. The Valley of Chaos and the Deathly Forest Several numbers of Mirtinas Crevice upheaved in the Woods of the Linked Bridges. The demons under the power of the Beholder steadily mines the Mirtinas from the crevice. In the midst of endless questions and dangers, the Goddess of Lada and the Saviors must move quickly to stop the demons from mining Mirtinas. Ashy Battlefield The Beholder and his forces were not the only demons that decided to visit Orsha. Demon God Ragana who opposes Beholder’s ambition, and Demon God Baiga who is interested only in the Mirtinas have also brought forces of their own, turning Paupys Crossing into chaos. The Saviors must continue their search for Mirtinas Vault in order to win among the forces of Beholder, Ragana, and Baiga. Standing at the Crossroad At Issaugoti Forest, Savior receives a proposal between Beholder, Demon God Ragana, and Demon God Baiga that can't be easily decided. The future of Orsha lies in the choice of the Saviors. Only the right choice will protect Divine Tree and Orsha from danger, so you must choose carefully. Scar of Fate Saviors will face the Beholder, Demon God Baiga, and Demon God Ragana in person. You must survive between Demon God and Demon King, each acting with their own desires, to protect Orsha. At the place arrived after withstanding the Beholder's fierce attack, Saviors will encounter the new Demon God. Why did the new Demon God appear before the Saviors? Find the clue behind the reason in Kirtimas Forest. Main Characters of Episode 13 Goddess Lada Goddess Lada was exploited in the Kruvina experiment held in Orsha and areas nearby in the past. As a consequence, Orsha became full of Mirtinas, which was made by a fusion of her energy, Kruvina, and human. Taking responsibility in the situation, Goddess Lada heads to Orsha. Beholder The Beholder invades Orsha, after the Mirtinas that formed in Orsha and Kiren province. Other Demon God and Demon King coming after Mirtinas is nothing but trouble for the Beholder. He will mercilessly exterminate those that get in the way of his objective. Demon God Baubas Demon God Baubas is the one always referred to as the strongest demon ever since Episode 12-2. After Episode 12-2 passed, Baubas is looking for supremacy in the world. He has a desire to force humans to have loyalty and faith in himself in order to gain the upper hand in conflicts with Goddesses like Ausrine. New Class Master Clown Master Jorick Show Show, who has been a genius since he was a child, grew into a complacent person that shows off his ability. But ever since he became the Master, he hasn't been doing as much as he used to, as if he were a little conscious of the weight of his position. As a natural- born fighting maniac, he enjoys battle just by itself. He will not hesitate to make any sacrifice for the value he thinks is right. Arquebusier Master Rudmila As soon as Rudmila became an adult, she volunteered to join the Royal Army and built up her achievements in battle. Returning from her death in Medzio Diena with a major injury, she recognized the need for a sniper. Since becoming Arquebusier Master, she has been working on training snipers to carry out missions after herself. Orsha Episode Reorganized Orsha, the main area of Episode 13 as indicated above, will be greatly reorganized. After the end of Episode 12-2, the Orsha Episode area has become out of touch with all but a handful of areas nearby due to the invasion by the Beholder and Demon Gods. Its historical time zone will also change to after Episode 12-2. As a result, the future expansion scenario will be staged in the Orsha region, and the existing Episode 1-4 [Orsha] quests will not be available. The development team is planning to further expand the world and region of Tree of Saviors based on the reorganization of Orsha Episode in Episode 13. This concludes the introduction of Episode 13 : Scars of Fate. The 2nd posting will be about New Classes and Class Adjustments. Thank you. ※ Contents, values, and attached materials described in this posting may be added, deleted, or changed when applying to the live server.