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ANNOUNCEMENT
[COMPLETE / CORRECTED] Temporary Maintenance
UPDATE & CORRECTION: This post previously included an incorrect announcement regarding re-opening Telsiai server to F2P users. The plan is not yet solid nor substantial enough to be announced. We are discussing about the plan at the moment and we will officially and announce it when it gets properly decided. We apologize for the confusion it might have caused. UPDATE; MAINTENANCE COMPLETE: Our maintenance on all servers is now complete and you should be able to access the worlds again. Fixed Issues: - The guild delete exploit has been fixed (see HERE for details). - Schwarzer Reiter attributes are now functioning as normal. If you are learning an attribute still stuck on the 1-minute mark, please cancel it and learn it again. Greetings, Saviors. We will soon be performing a short maintenance on our servers in order to improve overall world stability. The maintenance period will start at the following time: [EDT] May 16, 2016, 03:30 AM This maintenance is expected to last for: 1 hour - on Klaipeda, Orsha, [EU] Fedimian, [SEA] Telsiai, and [SA] Silute 2 hours - on [SEA] Varena Thank you for understanding. Sincerely, IMC Staff
[SA] Silute Connection Issues - May 14th
Greetings Saviors! We are aware that there currently are some connection issues with the Silute server which may cause some of you to be unable to enter the world. We will be looking into this issue and will provide an update once we have more details on the situation. Our apologies for the inconvenience caused meanwhile. Sincerely, IMC Staff
Compensation for [SA] Silute Connection Issues
Greetings, Saviors. As you are aware, our [SA] Silute server has been facing some connection issues which are affecting a considerable number of players. To compensate for these issues, we will be offering all teams in Silute the following: - Token time extension (4 days) - EXP Tome (x 3) - Instanced Dungeon Reset Voucher (x 3) The items listed will be sent to each team via GM message on May 13, 2016, at noon. IMPORTANT: The GM message containing these compensation items will expire 48 hours after it is sent. Please redeem the items as soon as you can, as you will not be able to do so after the message expires. We apologize for the inconvenience caused and thank you for your understanding. Sincerely, IMC Staff
[Complete] Temporary Maintenance Notice (All Servers)
Greetings, Saviors. The servers are now back online. We will soon be performing a short maintenance on our servers in order to improve overall world stability and implement a couple of changes: 1) New loading images 2) New item packs (coming soon; check the official announcement HERE) The maintenance period will start at the following time: [EDT] May 13, 04:30 AM This maintenance is expected to last approximately 1 hour and 30 minutes. Thank you for understanding. Sincerely, IMC Staff
Beginner's Pack Coming Soon!
Greetings, Saviors! We're pleased to announce the release of our new Beginner's Pack, a DLC item bundle especially catered to first-time F2P players. The Beginner's Pack DLC will be available for purchase on Steam soon (as soon as it is approved by Valve). See the image below for the items contained in the Pack. Following the release of the Beginner's Pack, we will be launching a Veteran's Pack, expected to arrive later next week: keep an eye out on for future announcements on our official website. Finally, make sure you read and understand the following conditions when purchasing the new DLC packs: Each DLC product will be released in four different versions, one specific to each region (NA, EU, SEA, SA). Each DLC will be redeemable only in its corresponding region (e.g. EU-exclusive DLC can only be redeemed in [EU] Fedimian). In regions with more than one server, each DLC product can only be redeemed in one of the region's servers (e.g. players in the NA region can purchase a single Beginner's Pack and redeem it in either Klaipeda or Orsha). Each DLC product can be purchased only once per Steam account. All DLC products are non-refundable once redeemed in the server. Sincerely, IMC Staff
[COMPLETED] [SA] Silute Temporary Maintenance Notice
UPDATE; MAINTENANCE COMPLETED - Our temporary maintenance in Silute is now completed and you should be able to access the world again. Greetings, Saviors. We will soon be performing a short maintenance in Silute in order to improve server stability. The maintenance period will start at the following time: [EDT] May 12, 8:30 AM This maintenance is expected to last approximately 1 hour and 30 minutes. Thank you for understanding. Sincerely, IMC Staff
[SEA] Varena Server Access Issue SOLVED
Greetings, Saviors! Some of you might have experienced some difficulties accessing to [SEA] Varena such as an error message informing users that they cannot access Telsiai server. We are happy to announce that the issue has been solved. If the problem persists, please, send us a support ticket. Thank you for your patience and support for Tree of Savior. Sincerely, IMC Staff
[COMPLETED] [SEA] Varena Temporary Maintenance Notice
UPDATE; MAINTENANCE COMPLETED - Our temporary maintenance in Varena is now completed and you should be able to access the world again. Greetings, Saviors. We will soon be performing a short maintenance in Varena in order to improve server stability. The maintenance period will start at the following time: [EDT] May 12, 02:10 AM This maintenance is expected to last approximately 20 minutes. Thank you for understanding. Sincerely, IMC Staff
[SA] Silute Connection Issues - May 12
Greetings, Saviors. We're currently experiencing connection issues with the Silute server which may cause you to be unable to enter the world. We're looking into the source of the problem and will update you once we have more details on the situation. Our apologies for the inconvenience caused meanwhile. Sincerely, IMC Staff