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Scheduled Maintenance for December 26, 2018

Greetings, Saviors!We would like to announce the details of our weekly maintenance for (December 26, 2018). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.

Patch Note
December 24th, 2018
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Regarding Connection Instability of the SA Region Server

Greetings, Saviors! [SA] Silute server has a limited number of server-machine as compared to the number of crowded players which leads to existing heavy lag.  In addition, our service provider has restricted our administrative authorities as a precaution while defending against the DDoS attacks on our game 'Tree of Savior'.  Our machines are currently operating under severe limitations and we are restricted from adding or altering machines.  The solution to solve this problem would be to expand the number of server-machines but the aforementioned restriction could not allow it be to be processed. To provide best server stability for our saviors, we are currently attentively looking for other possible solutions.   We sincerely apologize for inconvenience.    Sincerely, IMC Staff  

Announcement
May 24th, 2016
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NEW! Golden Ball Weekends

  Greetings, Saviors! To celebrate the Royal Soccer Tournament season in TOS, we’re giving special instanced dungeon and movement speed bonuses to all players during the event weekends!   Event Period FROM the scheduled maintenance on June 26, 2018 TO the scheduled maintenance on July 17, 2018 Who Can Participate - Characters of all levels Weekend Perks PERK 1. Play any of the following instanced dungeons and receive double the Silver rewards! [Lv 50] Underground Chapel Dungeon [Lv 120] Historic Site Ruins [Lv 180] Monument of Desire Dungeon [Lv 230] Fallen Legwyn Family Dungeon [Lv 270] Catacombs Underground Dungeon [Lv 300] Castle Dungeon PERK 2. Run around with +1 movement speed applied to your characters at all times! Important - The event perks will apply only during the weekends of the event period, from 06:00 on Saturday to 06:00 on Monday (server time).

Event
June 25th, 2018
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Weekly Question and Answer – October 7th, 2016

  Q1. I would really like to ride a Guinea Pig companion. Will there be a way for me to do it in the future without a mounting skill? During our initial closed beta tests, Guinea Pig companions were actually mountable by all classes. Later, however, we ended up considering the possibility of it hurting the uniqueness of mounted classes, and that’s when we put the restrictions in place for Guinea Pigs. We don’t think we’ll change the current setup that soon, though, so it seems the only way you’ll get to ride a Guinea Pig companion is by creating a character in a mounted class.   Q2. Will we ever get the current trading system of kTOS in iTOS? We did make some changes to the trading policies in our Korean servers which we trust would be welcome in iTOS as well. Currently, the new trading policies are undergoing a few internal tests in order to stabilize them before we bring them over to the international version. As always, you can keep an eye on our News page for future announcements with more details about these changes.   Q3. Having the bosses in Siaulai Mission match the level of the highest-level character in the party can be a bit rough for those with lower levels. Any plans for improvement? We are well aware that this is an issue affecting auto-matched parties playing the Siaulai Mission. Because of that, we decided to make boss monsters match the average level of all party members, instead of the highest-level character alone. Development of this feature is fully complete now; it’s already been applied to our Korean servers, too. You can be sure we’ll bring it to Steam as well, you’ll just have to wait a little longer for this update.   *P.S.: We would like to take this chance to clarify something about the new Dumpling items, as it seems to be confusing some players. When there are 20 or more levels of difference between your character and the monsters you're hunting, they will not drop Dumpling materials. Please keep this in mind, and our apologies for any confusion this may have caused.    

Developer's Blog
October 7th, 2016
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Scheduled Maintenance for August 21, 2018

Greetings, Saviors!We would like to announce the details of our weekly maintenance for (August 21, 2018). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.

Patch Note
August 20th, 2018
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[UPDATE] Scheduled Maintenance on June 11, 2019

Greetings, Saviors!We would like to announce the details of our weekly maintenance for (June 11, 2019). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.

Patch Note
June 10th, 2019
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[FIXED] Regarding Inconsistency Between DLC Titles and Product Names

UPDATE: This issue has been fixed and all DLC titles should be displaying correctly in their corresponding regions now. Do let us know via Support ticket if you still encounter inconsistencies in the DLC titles or descriptions. Thank you. Greetings, Saviors. It has come to our attention that the names of certain DLC products did not match the corresponding DLC titles. We have requested a correction and expect the name of the DLCs to be fixed soon. We would also like to note that this is merely an error in the way the names of the DLCs appear. This means that, for example, to users in the SA region, the name of the Veteran's Pack may appear as [SEA], but it actually corresponds to the SA version of the DLC and is redeemable in [SA] Silute. We apologize for this lapse and ask for your understanding while the error is corrected. Thank you. Sincerely, IMC Staff

Announcement
May 24th, 2016
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Scheduled Maintenance for August 7, 2018

Greetings, Saviors!We would like to announce the details of our weekly maintenance for (August 7, 2018). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.

Patch Note
August 6th, 2018
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Goddess' Blessed Cube: May 21, 2019

Announcement
May 20th, 2019