Search article
ALL
Patch without Maintenance on August 1, 2023
Greetings Savior, On August 1, 2023 a patch went live on KST 17:20 to fix the following issue. - Unable to open Baubas Cube - Unable to charge Res Sacrae Point Please note that this was applied to the game immediately, without the need for a separate patch download. Please restart the client and play the game for the normal application of the patch contents below. Also, we would like to inform that the current silver is still shown as a negative number in the Reset Item UI of Superior Belt of Insight. We will do our best to solve ths problem as soon as possible. Thank you.
Temporary Maintenance: January 11/12, 2024
Greetings, Saviors! We will conduct temporary maintenance on every server to fix the following issues: - Arts Reset Potion - Illusionist can not be obtained from the Wizard Tree Arts Reset Potion Selection Box : During today's (1.12) maintenance, all Saviors will receive 2 Arts Reset Potion Profession Selection Boxes (1 Day). : This reward will be delivered to your mailbox and will be automatically deleted if not claimed by Friday, January 19 at 11:59 PM server time. - 'Clear Episode 14-1' mission in the Popo Boost event can not be completed - When using the Deluge (Illusionist) skill with the Deluge: Chase attribute close to a target, the number of hits increases - The tooltip of Deluge is edited - The edges of the Illusionist class emblem are not shown as the special class edge - The 'Enhanced Upgrade' arts of Illusionist is shown as 'Enhanced' - When advancing to the Illusionist class, Illusionist text is displayed in Korean. [Maintenance Period] [KST] 11:00 to 12:00 (January 12, 2024) [EST] 21:00 to 22:00 (January 11, 2024) [CET] 03:00 to 04:00 (January 12, 2024) [SGT] 10:00 to 11:00 (January 12, 2024) [BRT] 23:00 to 00:00 (January 11, 2024) The compensation for the temporary maintenance will be given to your mailbox and removed within a day. We suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff
Tree of Savior Terms of Service Policy Revision
【Tree of Savior Terms of Service Policy Revision】 ✅ Effective Date - August 11, 2025 (Mon) ✅ Key Changes 1. Penalty levels for Automated Behavior Detection (Standard) will be adjusted - Previous: Warning → 15 days → 30 days → 90 days → Permanent - Revised: 15 days → 30 days → Permanent 2. Added policy regarding Linked Accounts Involved in Violations 3. Added detailed Account Restriction Policy and Penalty Table (same standards as existing ones) ✅ Detailed Changes Account Restriction Policy: 1. Penalties are applied based on the type of violation and the number of offenses. In some cases, lighter penalties may be issued. 2. Any unjust gains from violating the policy may be revoked. If 100% recovery isn't possible, additional sanctions may apply. 3. If repeated violations are detected from the same system environment (IP, PC, etc.), related accounts may be treated as one and restricted accordingly. 4. Even if an account did not directly commit a violation, involvement with such actions may result in penalties equal to the offending account. 5. Accounts linked to previously penalized accounts may face the same penalty severity as the original account. Game Service Restriction Policy: Category 1st 2nd 3rd 4th Gameplay Disruption (Standard) 7 Days 15 Days 30 Days 90 Days ① Deliberate interference with in-game events or official company events ② Baseless slander against GMs disrupting their operation ③ Submitting false reports via official channels or tickets (bugs, abuse, profanity, spam, etc.) ④ Behavior that undermines the intended gameplay direction ⑤ Exploiting game systems to disrupt game balance ⑥ Aid and abet players who abuse bugs or glitches ※ Any other behaviors that disrupt normal gameplay Gameplay Disruption (Severe) 90 Days 180 Days Permanent ① Impersonating GMs or staff to obtain information or resources ② Spreading false information not released by GMs/company ③ Modifying and distributing official information (notices, GM replies, etc.) ④ Intentionally disrupting the game economy ⑤ Conduct that violates public decency, terms of service, or applicable laws ※ Any other malicious and deliberate acts disrupting the game Prohibited Betting & Gambling 7 Days 15 Days 30 Days Permanent ① Engaging in or promoting gambling-like activities (betting, lottery, etc.) ② Trading with characters involved in such activities ※ Any other actions resulting in financial gain/loss to participants Inappropriate Naming Warning 7 Days 15 Days 30 Days ① Impersonating GMs, staff, or specific individuals ② Using sexual, vulgar, or profane names ③ Using names that cause discomfort or humiliation ④ Names that discriminate, defame, or are socially unacceptable ⑤ Names implying RMT or item-for-cash transactions ※ Any other unusual or socially inappropriate naming Abusive or Disruptive Chat 3D Chat Ban 7D Chat Ban 15D Chat Ban 60D Chat Ban ① Impersonation through chat ② Use of obscene or profane language ③ Chat that causes discomfort or humiliation ④ Chat intended to provoke conflict among players ⑤ Spamming or excessive message repetition ※ Any other abnormal or disruptive chat behavior Real-Money Trading (RMT) 7 Days 15 Days 30 Days 90 Days ① Attempting to trade in-game goods for real-world currency or goods ② Attempting to trade in-game items for other game items ③ Commercial trading of game information or goods ④ Power-leveling or content services for real-world compensation ※ Any activity proven to involve real-money transactions Unauthorized Commercial Activity 7 Days 15 Days 30 Days 90 Days ① Promoting outside businesses or services for profit ② Promoting harmful or inappropriate content ③ Encouraging policy violations through advertising ④ Promoting external platforms or services (SNS, streaming, websites, etc.) ※ Any other unrelated or inappropriate promotions Unauthorized Third-Party Software Use Permanent ① Using unlicensed third-party software or hardware ② Altering official files or using modified programs ③ Using automation tools, macros, or hardware to bypass gameplay ④ Using software to perform actions not supported by the game client ※ Creating, distributing, or using any other unauthorized software or bots Suspicious or Fraudulent Transactions 365 Days Permanent ① Unfairly trading with policy violators ② Repeated low-price or free trades with violators ③ Repeated trades involving unusual transaction patterns ※ Any act that results in unfair gain through irregular trades Game Bug Exploit and Abuse 7 Days 15 Days 30 Days 180 Days ① Gaining unintended rewards through bugs ② Continuing to exploit bugs despite official announcements ③ Using bugs to negatively affect other users or the game economy ④ Assisting or facilitating others in exploiting bugs ※ Any other use of unintended game behavior Major Game Bug Exploit and Abuse 60 Days 90 Days 180 Days Permanent ① Spreading or sharing bug-related information ② Long-term or repeated exploit of game bugs ③ Impacting game balance via exploits ④ Transferring gains using alternate accounts ※ Any other repeated or long-term exploitation of bugs Automated Behavior / Botting (Standard) 15 Days 30 Days Permanent ① Attempting to disable anti-cheat systems ② Repeated behavior suggesting automation ③ Suspicious data from overseas or shared IPs ④ Generating resources through abnormal methods ⑤ Abnormal game data that shows repeated abnormal patterns ※ Other abnormal data patterns Automated Behavior / Botting (Severe) 365 Days Permanent ① Detected bot program execution ② Use of software that disrupts fair gameplay ③ Coordinated anti-cheat bypass through multiple accounts ④ Mass bot activity from similar IPs or devices ⑤ Farming and profit attempts through automation ⑥ Involvement in transferring bot-obtained assets ⑦ Ongoing abnormal behavior from related environments ※ Any other behaviors that disrupt other players' gameplay and suspected abnormal accounts that use similar IPs or devices Account or Payment Fraud Permanent ① Creating accounts or transactions with another user's information ② Unauthorized access to another user’s account ③ Causing harm through account misuse ※ Any other behaviors that disrupt normal gameplay Unauthorized Sharing of Personal Information 30 Days 60 Days Permanent ① Requesting personal information (real names, photos, IPs, payment info) ② Collecting or sharing personal or payment info without consent ③ Any violation of personal privacy
Patch without Maintenance: December 29, 2023
Greetings Savior, On December 29, 2023, a patch went live on KST 13:23 due to the following issue: - An error has been identified with the Ore Sack and this item is temporarily unavailable from usage Thank you.
Known Issue: March 1, 2023
Greetings Saviors, The following issues have come to our attention: - Clear time for Baubas Blockade Battle is recorded as abnormal time - Clear record for Baubas Blockade Battle is recorded as Giltine Blockade Battle We are currently aware of the issue and trying to fix it. Currently, clear time recording is abnormal, but the ranking is recorded normally, so rewards that match the ranking will be sent normally. It will be recorded normally from next Monday(March 6, 2023). - Rewards of Blockade can be received after maintenance on March 7, 2023. We deeply apologize for the inconvenience. Thank you for your patience and understanding. Regards, IMC staff
Facebook: Quiz Of Savior
Greetings Saviors! Winners for the 10th Quiz of Savior: Beholder is here! The Quiz of Savior is ending at this moment..! Stay tuned for the next Facebook Event:) Winner of the Quiz of Savior: Beholder - Here are the winners of Quiz of Savior: Beholder! Congratulations:) Server Team Klaipeda Vvvv Amaishi Heathcliff Fedimian Saekki Telsiai SpelLS Keysha Snipester Tears SillyDog Silute SwishTV THX_Kr4ken Olindoll HolyLance VnHorizon severovisk - Rewards will be given during the scheduled maintenance on March 23, 2021. (Rewards: Challenge Mode One Entry Voucher (14 Days) x3, Sandra's Magnifier (14 Days) x3, Sandra's Detailed Magnifier(14 Days) x5) Important - Incorrect answer and server/team name of the character will not be counted. - Rewards will be sent to the Mailbox and be deleted after 2 weeks. - Inappropriate comments including things such as slander, insults, and hate speeches will be deleted.
Patch without maintenance: April 7, 2024
Greetings Savior, On April 7, 2024, a patch went live on KST 23:49 due to the following issue: - The Challenge reward 5x effect from the Content Invitation is applied to New/Returning Saviors Please leave the current area or channel for the normal application of the patch above. Thank you.
Unable to login official website by Facebook account
Greetings Saviors, The following issues have come to our attention: - Login issue regarding official home page by Facebook. We are currently working on this issue and planning to apply the security protocol to fix it. We may ask for our saviors to use our Steam Community Hub until it is fixed. When reporting the bug via steam community hub, please write [Ticket] header on the title. We are deeply sorry for the inconvenience and thank you for your patience and understanding. Regards, IMC staff
[UPDATE] Patch Note Preview: February 24~25, 2026
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (February 25, 2026). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.