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[COMPLETE] Known Issue: April 30, 2023

Greetings Saviors,   The following issues have come to our attention:   - [Fixed] Server Instability in Silute (SA) server   We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known Issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
April 30th, 2023
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[UPDATE] Patch without Maintenance: October 10, 2023

Greetings Savior,   On October 10, 2023, a patch went live on KST 15:30 to fix the following:   - 2023 Full Moon Event Dungeon can not be entered   A patch went live on KST 18:12 to fix the following:   - The effect of 3/4/5 sets with Lada's Grace is not applied     Please restart the game for the normal application of the patch above.   Thank you.

Announcement
October 10th, 2023
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Known Issue: December 22, 2021

Greetings Saviors,     The following issues have come to our attention:   -  Server Instability in [NA] Klaipeda Server   We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know that through our Known issue notice.   Thank you for your patience and understanding.     Regards, IMC staff

Known Issues
December 22nd, 2021
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Known Issue: February 8, 2023

Greetings Saviors,   The following issues have come to our attention:   -  Can not enter Telsiai (SEA) server from the server selection screen.   We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
February 8th, 2023
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TOS Support Guild: Vice Guild Master (10/13~12/08)

Greetings saviors,    Guild Vice-guild Master Selection has ended! Thank you all for your participation:)       Vice Guild Masters of TOS Support Guild     Congrats to all selected Vice Guild Masters:)           [NA] Klaipeda Faircross Aoketsu  Azusagi [EU] Fedimian Fjolnir Dworkin Elfie [SA] Silute Loewe Nagini HypNotizes W Betatea - -   - Activity period is from October 13, 2023 to December 8, 2023. - Please note that selected Vice Guild Masters need to join the TOS Support Guild until October 12, 2023. (EST). - Vice Guild Master authority will be applied on October 13, 2023. If you didn't receive the role after, please contact us. ※ Current Vice Guild Masters' authority will be removed on October 13, 2023. ※ Vice Guild Master who is currently in another guild must leave the current guild. ※ Guild Masters must check the Mailbox frequently for the information for the roles. ※ New Guild Masters must send us their forum accounts via ticket.       Vice Guild Master Activity Guide   Necessary Activity 1. Activate the Guild Chat a. You can bring energy to the guild chat window by saying hello to the guild chat when you log in or log out, or when other users log in. b. Answer the questions related to playing the game to solve guild member’s curiosity about the game C. Using Discord is okay, but since there are more guild members who don't use Discord, please keep in mind that Guild Chat must be used more often.   2. Play Guild Quest  a. How to play Guild Quest: Guild Tower → Guild Quest → Select the Guild Quest you want to play → Go to the Guild Quest area → Enter via Guild Quest pillar after recruiting (space bar) (Sulivinas Lair and Demonic Sanctuary can be played:))   3. Others a. Other stuff such as Card Album Party, run raids with guild members as party or so. - Please upload a screenshot or video in the Forum - Vice Guild Master category. (which you will be added once you become a VGM) ※ Please tag the VGM who've participated in the activity together. Important - You cannot declare Guild Territory War and other wars since the purpose of the guild is to help saviors to understand and adjust to the game and since there are too many members.  - Vice Guild Master can send a request via forum post - Vice Guild Master category when needed. ※ The benefit of Vice Guild Master is 3,000 TP per month.  ※ After reviewing the Vice Guild Master’s activity record, 1500 TP will be given every 2 weeks. ※ The first benefit will be given on October 27, 2023.         Guild Quest TIP   1. Guild Tower Location: West Siauliai Woods 1 channel, near the Statue of Goddess Vakarine  - This location is only for the 1st guild tower.  - Location may change from the 2nd guild tower and if so, Vice Guild Masters need to tell via Forum-Vice Guild Master category. ※ Refreshment Table is at Klaipeda.    2. How to create Guild Tower: Talk to Uska NPC at Klaipeda → Buy Guild Merchandise → Purchase ‘Build Guild Tower’ → Use the item in the installation location   3. If the participation rate is low, guide the progress and reward. - Guild Boss Raid: Click the Participate button, move to the location, and defeat the boss monster together! - Guild Mission: Click the Participate button, move to the location, and clear the mission! - ‘Guild Foundation’ repetitive quest is cleared when clearing Guild Quest twice a week.     We look forward to your passionate work Vice Guild Masters!   Thank you.     ※ If we verify excessively repetitive joining and leaving the Support Guild for intentional profit-seeking or inappropriate activities, there may be restrictions put on the account according to the policy such as being excluded and permanently banned from the Support Guild

Announcement
October 12th, 2023
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[COMPLETE] Known Issue: April 19, 2023

Greetings Saviors,   The following issues have come to our attention:   -  [Fixed] Cannot enter Blockade Battle, Remnants of Bernice Dungeon, Pilgrim, and Weekly Boss Raid in all server   We are currently aware of the issue and trying to fix it.   If there are any updates, we will let you know through our Known issue notice.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
April 19th, 2023
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Known Issue: February 15, 2023

Greetings, Saviors!   The following issue have come to our attention:   - 'Spaulder of Ferocity Team Bound Scroll (1 Day)' is not included in '[Event] Reset Item Full Package (7 Days)' from Moon Rabbit's Moonlight Stroll event shop   We deeply apologize for the inconvenience.   This will be fixed during the maintenance on February 21, 2023.   Spaulder of Ferocity Team Bound Scroll (1 Day) item will be sent to the mailbox that opened the package during the maintenance on February 21, 2023.   Thank you for your patience and understanding.   Regards, IMC staff

Known Issues
February 21st, 2023
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Patch without Maintenance on August 1, 2023

Greetings Savior,   On August 1, 2023 a patch went live on KST 17:20 to fix the following issue.   - Unable to open Baubas Cube - Unable to charge Res Sacrae Point    Please note that this was applied to the game immediately, without the need for a separate patch download. Please restart the client and play the game for the normal application of the patch contents below.   Also, we would like to inform that the current silver is still shown as a negative number in the Reset Item UI of Superior Belt of Insight. We will do our best to solve ths problem as soon as possible.   Thank you.  

Announcement
August 1st, 2023
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TOS Support Guild Vice Guild Master Election (5/13~7/8)

Greetings Saviors:)   We are going to announce the regular election of the TOS Support Guild Vice Guild Master. Whenever there is a vacancy on Vice Guild Master, we will receive applications as follows.    If you are willing to work as Vice Guild Master of TOS Support Guild, please read this post and apply!     Vice Guild Master Selection Support Guild is run by 2~3 Vice Guild Masters for each world. Vice Guild Masters will share their experience and knowledge about TOS, process various contents, and support the fun and activities that can be enjoyed in the TOS community.     ■ Vice Guild Master’s Role   As the master of the TOS Support Guild, Vice Guild Master helps new/returning saviors who joined the guild to settle down and play various guild events     ■ Vice Guild Master Selection   Recruitment Target Saviors from All Worlds Number Recruited 1~2 Saviors per each world Recruit Period May 2, 2022 ~ May 11, 2022 (EST) Announced Date May 12, 2021 (EST) ※ Selected Vice Guild Master will be announced via separate post and the selected Vice Guild Master will receive GM message on the announcement date. ※ Elected Vice Guild Master must join the TOS Support Guild until May 12, 2022. (EST) Activity Period May 13, 2021 ~ July 8, 2022 ※ Vice Guild Master can continue the activity according to their will and the past activity records after this activity period. Benefit 3,000 TP [Event] will be given every month ※ The benefit of Vice Guild Master is 3,000 TP.  ※ After reviewing the Vice Guild Master’s activity record, TP will be given every 2 weeks. ※ The first benefit will be given on May 27, 2022. Qualification - Savior who can consistently log in during the activity period (May 13 ~ July 8, 2022) - Savior who has a wide knowledge of the game - Savior who can help guild members understand, adapt, and settle in the game - Savior who has no record of sanctions due to violating the Policy Preference - Savior who has experience of online cast - Savior who has been a Guild Master in TOS or other MMORPG How to apply - Reply to the Survey below until May 5, 2022 at 23: 59 EST (Google account required)  → LINK ※ Current Vice Guild Masters, please do not participate in the link above. ※ For current Vice masters, a separate survey will be sent to the mailbox on March 10. (must be replied before March 15, 2022) ※ 2nd survey will be sent to the applicant's mailbox on May 6, 2022. This survey must be returned until May 11, 2022. Important ※ Guild Master(GM) is not involved in any issues except for the major issues such as Vice Guild Master selection and operation-related issues, and will only monitor the Support Guild to make sure it is operated according to its original purpose.  ※ All records (including authority usage and chat) of the Vice Master(VM) are kept/inspected/managed thoroughly. ※ Total activity period may change due to application status.         Vice Guild Master Activity Guide   Necessary Activity 1. Activate the Guild Chat a. You can bring energy to the guild chat window by saying hello to the guild chat when you log in or log out, or when other users log in. b. Answer the questions related to playing the game to solve guild member’s curiosity about the game C. Using Discord is okay, but since there are more guild members who don't use the Discord, please keep in mind that Guild Chat must be used more often.   2. Play Guild Quest  a. How to play Guild Quest: Guild Tower → Guild Quest → Select the Guild Quest you want to play → Go to the Guild Quest area → Enter via Guild Quest pillar after recruiting (space bar) (Sulivinas Lair and Demonic Sanctuary can be played:))   3. Others a. Other stuff such as Card Album Party, run raids with guild members as party or so. - Please upload a screenshot or video in the Forum - Vice Guild Master category. (which you will be added once you become a VGM) ※ When posting the activity in the Forum - Vice Guild Master category, please tag other VGMs who participated in the contents.  Important - You cannot declare Guild Territory War and other wars since the purpose of the guild is to help saviors to understand and adjust to the game and since there are too many members.  - Vice Guild Master can send a request via forum - Vice Guild Master category when needed.     Guild Quest TIP   1. Guild Tower Location: West Siauliai Woods 1 channel, near Statue of Goddess Vakarine  - This location is only for the 1st guild tower.  - Location may change from the 2nd guild tower and if so, Vice Guild Masters need to tell via Forum-Vice Guild Master category. ※ Refreshment Table is at Klaipeda.    2. How to create Guild Tower: Talk to Uska NPC at Klaipeda → Buy Guild Merchandise → Purchase ‘Build Guild Tower’ → Use the item in the installation location   3. If the participation rate is low, guide the progress and reward. - Guild Boss Raid: Click the Participate button, move to the location and defeat the boss monster together! - Guild Mission: Click the Participate button, move to the location and clear the mission! - ‘Guild Foundation’ repetitive quest is cleared when clearing Guild Quest twice a week.     We look forward to your support and participation:)     Thank you.     ※ If we verify excessively repetitive joining and leaving the Support guild for intentional profit-seeking or inappropriate activities, there may be restrictions put to the account according to the policy such as being excluded and permanently banned from the Support Guild.  

Announcement
May 2nd, 2022