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Issue with Being Unable to Receive DLC Packs
Greetings, Saviors. After the scheduled maintenance on August 16, some players have been unable to receive their purchased Novice DLC Pack in the message box in-game. We would like to tell you that this is an issue we are aware of and working towards fixing. We plan to correct this error and return all missing DLC Packs through a temporary maintenance, to be performed at a time soon to be announced. Our sincere apologies for the inconvenience this issue has caused. Thank you for understanding.
Official Forum Maintenance - Aug 08, 2018
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - [UPDATE] Maintenance Period : (EDT) 22:30 - 23:00 Aug 08, 2018 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
Official Forum Maintenance 14 Oct 2018
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 22:30 - 23:00 Oct 14, 2018 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
Temporary Restriction on Contents (9/19~9/20)
Greetings, Saviors! Due to adjustments in monster level, the following contents will be temporarily restricted from September 19 at 00:00 (server time) to scheduled maintenance on September 20. ▶ Contents: Blockade(Boruta, Giltine), Weekly Boss Raid, Pilgrim Raid, Every Guild Mission Thank you for your patience and understanding. Regards, IMC staff
Patch Note Preview: May 19~20, 2025
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (May 20, 2025). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Known Issue: December 7, 2021
Greetings Saviors, The following issues have come to our attention: - Single savior has cleared the Joint Strike Raid within 24 seconds in [SA] Silute server. - Server instability in [EU] Fedimian, [SEA] Telsiai, and [SA] Silute server. We are currently aware of the issue and trying to fix it. If there are any updates, we will let you know that through our Known issue notice. Thank you for your patience and understanding. Regards, IMC staff
Server Instability in [SEA] Telsiai Server
Greetings Saviors, There was a server instability in some servers at Telsiai world, and some users were unable to enter. But we have now fixed the issue. We apologize for the inconvenience and thank you for your patience and understanding. To those who are still unable to enter the server, please submit a ticket to the support team for assistance regarding the matter. Regards, IMC staff
[SA] Temporary Maintenance Notice - April 2, 2018
Greetings, Saviors. We will be performing a short maintenance in [SA] Silute in order to improve server stability. Please refer to the schedule below. [EDT] 03:00 to 04:00 (April 2, 2018) [BRT] 04:00 to 00:05 (April 2, 2018) Note that this maintenance will only affect [SA] Silute. All other servers will remain open during the procedure. We will update this announcement when maintenance is complete.
Scheduled Maintenance for March 17~18, 2025
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (March 18, 2025). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.