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Known Issues, April 10, 2019
Greetings Saviors, The following issues have recently come to our attention. - Shinobi clones spawned using Bunshin no Jutsu not following the player character - Player character freezing for around 30 seconds when attempting to pet their companions. The devs are aware of the above issues and currently in the process of reviewing them. We will let you know through the announcements on any progress made regarding the known issues. Thank you for your patience and understanding.
Temporary Maintenance - November 24, 2021
Greetings, Saviors! We will conduct temporary maintenance on every server during the following time. Details will be announced in another post after the temporary maintenance. [EST] 03:00 ~ 05:00 [CET] 09:00 ~ 11:00 [SGT] 16:00 ~ 18:00 [BRT] 05:00 ~ 07:00 The compensation for the temporary maintenance will be given to your mailbox and removed within 2 weeks. We suggest that you take them all as soon as possible. Thank you for your patience and understanding. Regards, IMC staff
Official Forum Maintenance - June 02, 2019
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 22:30 - 23:00 June 02, 2019 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
Exploit Suspension and Announcement 03.20.24
Greetings, Saviors! Upon receiving the Exploit-related reports, we focused our investigation on finding a clear pattern between the reported accounts and using it to provide a basis for taking quick action against them. We apologize for taking some time during this process. As a result of the work above, we were able to identify a group of accounts. As a start, we have banned the following accounts that used exploits. We would like to inform that total of 7 accounts are suspended. Server Team Name Measures Taken W Kaiz*** Permanent Suspension Cyph*** DarkS****** xSW** GH0*** oJEN**** Ferr*** Once again, we apologize that the inconvenience took so long and look forward to your kind cooperation in Tree of Savior. Thank you, imcGAMES.
Official Forum Maintenance - August 17th, 2016
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 22:30 - 23:00 August 17th, 2016 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
Care for Division Singularity entry count
Greetings Saviors, Some of the items in Mercenary Badge shop are going to be changed on the scheduled maintenance on February 2, 2021. With this maintenance, care for the total count of Division Singularity entry is scheduled. ■ Mercenary Badge shop change are as follows: Before After Challenge Mode One Entry Voucher Challenge Mode One Entry Voucher (1 day) Division Singularity One Entry Voucher Division Singularity One Entry Voucher (1 day) ■ Care for Division Singularity entry count Target Saviors who have entry count accumulated due to using the existing Division Singularity Entry Voucher Item Division Singularity One Entry Voucher (1 day) - Non-tradable/ Permanent item [Division Singularity One Entry Voucher (1 day)] item can only be used when the entry count is 0 Amount Total number of accumulated entry count will be given. The entry count is reset. ※ Following care will be processed during the scheduled maintenance on February 2, 2021. ※ [Division Singularity One Entry Voucher (1 day)] item will be given to the Market Retrieve tab of the first character on the character list.
Official Forum Maintenance - March 11, 2020
Greetings Saviors, We would like to announce that the Official Forums will be temporarily inaccessible as it will be undergoing maintenance. - Maintenance Period : (EDT) 22:30 - 23:00 March 11, 2020 Please note that access to the other sections of the Official Website will not be affected in any way during this maintenance period. Sincerely, IMC Staff
Patch Note Preview: February 17~18, 2025
Greetings, Saviors!We would like to announce the details of our weekly maintenance for (February 18, 2025). Make sure to check below for the maintenance schedule and patch notes.Please note that other issues and bugs are also being worked on even if they are not mentioned below.
Known Issues - April 21, 2018
Greetings, Saviors. The following issues have been reported today: 1) [NA] Guilds Unable to Enter Territory Wars in Genar Field and Inner Wall District 8 - Guild members participating in the [NA] Klaipeda Territory Wars beta test have reported being unable to enter the Spot Area from adjacent maps during today's session except for Galeed Plateau. We are currently looking into the source of this issue and we will update this announcement once we obtain more details about the errors reported. Thank you for your patience and understanding. Please let us know via Support Ticket if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/team/server/class details and timestamps would be greatly appreciated. The more information we have on a specific issue, the quicker it will be resolved.